This facility was home for my Husbands Grandmother for many years. Kimberly is absolutely amazing! She is polite and extremely patient. This facility and staff are so wonderful that after the passing of our grandmother, our grandfather who has been like family to the staff stopped by since he was there daily for 6 years and sat with them to talk about his wife. He even seems to long to be there himself and I cant blame him. This is a beautiful and trusted place for you to know your family is being very well taken care of. I had the pleasure of speaking to Kimberly tonight under a rather strange circumstance, and she was anything but friendly and I truly enjoyed our conversation and catching up! Thank you for all that you do, its greatly appreciate it!

I am the Community Relations Director here at Valley Crest, I started working here since Aug 2020 and love coming to work to share each day with our residents and staff. I love to see how our staff cares for the needs of our residents with compassion and loyalty. It is nice to work in a community such as ours with the feeling of having an extended family here.

Valley Crest has been a God-send for our family. There are other facilities that look high end. However, that is only one small piece of the puzzle. There is a verse in Proverbs that says, “A good name is more desirable that great riches; to be esteemed is better than silver or gold.” There are other facilities that may be a bit ‘prettier.’ But I would much rather have our family at a facility that has a good name and esteems their residents. Every staff member that we have dealt with has been caring AND professional.Valley Crest’s attention to the details of the life of each of their residents is second to none. When dealing with residents that have memory care needs, the most dignified way to encourage them is meeting each one where they are in the process of cognitive decline.The staff at Valley Crest takes the time to develop a relationship with their residents. They are more than tenants, they treat each one like family. They give each resident the time they need. There is no rush to make everyone comply with cookie-cutter care. They understand each resident’s basic needs and seek to help them meet those needs in ways that fit each resident. Our family member felt at home from day one.

Residents are treated worse than animals and do not get treated with dignity. They lie to the residents and force them to take medicine to keep them controlled. They present this beautiful outdoors but the residents are not allowed to go out and enjoy it. It’s an awful place.unless you’re trying to punish your loved ones do not leave them at Valley Crest.

The staff of Valley Crest Memory Care have been diligent in their efforts to providing proper care for my mother, during the season of COVID-19. My family and I are grateful for their hard work.

My grandma has been here for a few months now. She says she likes it and she seems content. Shes a bit bored due to the pandemic restrictions (not their fault) but Im happy I can still visit her. I think shes getting well taken care of. The staff seems really caring and Im happy they were able to take her at this time.

My mom is a resident and I live in Arkansas. I call mom everyday and get to hear her voice but most of all she blows me kisses. So important to me. Thank you staff, love you all.

I visited this facility about a month ago. I just walked in without scheduling an appointment so I was able to get a good sense of how Valley Crest operates without prior notice of a potential move in. I was pleasantly surprised how welcome I was right from the start. The receptionist was very kind and welcoming. At that very moment she was speaking to a confused person who I could tell was one of the people that lived there. The way that she didnt disregard what they were saying, yet welcomed me in at the same time, was quite remarkable. She then let Kimberly know that I was waiting for a tour. At the time Kimberly was in her office with someone else, but the way the receptionist and several others kept me busy and talking while I waited was very pleasing. I could tell that the patients were all busy doing one thing or another. I expected with this being a memory care facility, I would find people stereo-typically drooling in their chairs and staring at the wall. I was impressed that I found the opposite. The patients were busy and all seemed very well cared for. The smell was very pleasing. The facility is rather small but quaint. The rooms are simple, but clean and maintained. We as a family have decided not to place my family member just yet, but when we do, we will be choosing Valley Crest.

My husband is a resident at the Valley Crest Memory Care in Apple Valley, CA. He has been there for 11 months now.The staff here are very caring and quite knowledgeable about elder care. There are some who go above and beyond, to see that your loved one is getting the best care possible.I usually try to visit my husband every day and interact with the staff whenever possible.The premises are clean and orderly, unlike some.At first, I was sad that I had to put him in a home but now I am feeling that I made the right decision, choosing Valley Crest!

Worst place in the HD to put your family member in. Kim is the most unprofessional supervisor have ever met, aswell as her staff. Do not waste your money on this place!

I couldnt be more impressed with this staff. Everyone was so kind and caring. One never wants to leave their loved ones with strangers. I was not a stranger, nor my brother, as soon as we past through their doors. From Ms Jordan, Ms. Smith and all the staff, my gratitude goes out to you all.Kind Regards,Carter

Valley Crest has the best employees in assisted living! They go above and beyond to care for seniors living with dementia. If ever in need of a memory care community offering services from well trained staff check out Valley Crest!

I have a question my mother has dementia problems but I have hard time getting her to shower and loves her dogs is theyre a way you guys can help please I give a 5 start for what Ive seen on the website pictures it looks like an amazing homey place.

Loved working here with staff and residents! Best in the HD.

Valley Crest Memory Care its not only a place for your love one to feel safe and secured, but its a place where you know your love one will be loved by the staff.

Valley Crest Memory Care has a great staff and many interesting activities for their residents. They are often out and about supporting the community as well!

They need a new ED Kim is rude and so is Yolanda she never smiles ever they need positivity in the work place or it will shut down soon god don’t like ugly I used to work here so I know first hand period get it together!!

Great memory repair customer servc