Completely useless. While a client with Cobblestone, I had a roofer file a claim against my insurance which they had no legal authority to file. I immediately called Cobblestone and the insurance company to express concern regarding the fraudulent claim - I was assured by Cobblestone it wouldnt cause any problems, and to simply allow the claim to be denied. Now Im being dropped by my insurance, and while I called Cobblestone repeatedly *months* in advance when I received the initial non renewal notice, Cobblestone never got back to me at all, and now with only a week of runway on my current home insurance policy Cobblestone finally saw fit (when I again called them) to inform me that they cant help me obtain a new policy because there are multiple (denied) claims on my insurance - one being the fraud I called about the day it happened, and another nobody can even tell me how or when it was made. Cobblestones recommendation to me was to go to another agency - which Id call good advice, except it not really taking a rocket scientist to realize its my only option.

A couple weeks ago I had an issue renting a vehicle. I contacted my agent Nina, and she was incredible. She was so understanding of the urgency and my situation since I was physically the counter. It was even close to the end of the work day. She delivered exceptional service and completely turned around my extremely frustrated day right around! Thank you Nina!

The staff their are friendly and helpful. We had an issue with a family member passing away and they were able to resolve our issue for the refund. Thanks for all your help!

Three years ago, I used Cobblestone as my agency to find homeowners insurance. The company I went with, Southern Fidelity, sent me a letter stating that they were canceling my policy to reduce their exposure in the central Florida area. I contacted Cobblestone so they could find me a new policy. The lady I spoke with said they were aware of the cancellation and would get back to me with a new quote. That was approximately 4 weeks ago and I have heard nothing from them. So, last Friday, I called another agency and within hours I had a quote for the same coverage and at a lower price than my current policy. I am very disappointed with Cobblestones lack of response.

I have used Cobblestone for at least 20 years! I would never trust anyone else with my insurance needs...over the years I have had numerous folks help me out and they have all been great! Ask for Gabby and you will not be disappointed...

I joined Cobblestone Insurance Agency on March, 2009 and I immediately realized that I was joining a family.. Almost all of my co-workers have been working at Cobblestone for over 10 years and some over 20 years, which makes me the newbie with only 6 years :). Paul (the owner) is very kind and generous with all of us, and he treat us as if we were part of his family. Our manager Janet is not any different then Paul. She is also very accommodating, understanding and a pleasure to be around. I can honestly say that we are a total of 9 women working together in harmony and I truly believe that having a peaceful working environment is the key to provide our customer with excellent service.

Love them. Easy to communicate. Easy to reach them. They always take me seriously and get back to me as promised.

Ive been working with Janet for over a year at the agency and she has been wonderful to work with! I highly recommend anybody who is looking for 1st class service to stop by their agency!

Great people.