I just went yesterday. The receptionist, nurse, and PA-C Grasing are wonderful!

I wish I could give them 0 stars. I have been a patient of this office for a few years TOO LONG thinking the staff would improve over time - NOT THE CASE. I can never get anyone to answer the phone. When someone finally does my URGENT messages are not given to the doctor or office manager. No one returns my phone calls. They do not respond to requests for prescription refills. They will not send my blood work order forms to me and without the blood work info they will not let you keep your appointment - I thought I would at least be able to let the physician know about what was going on, but I have no way of getting in touch with her. I have not seen my primary doctor in YEARS and they cannot tell me why. I have so much more to say .. please STAY AWAY FROM THIS OFFICE. I am STILL trying to get in touch with someone there so that I can get my medical records (which I have to pay for) so that I can go to another doctor.

Staff is always very kind, patient, and seem very happy to help me, on the phone and in person. Dr. Makonnen answered all my questions and made sure i left the office understanding what was happening with my body and what my diagnosis meant. he was just very nice and it was nice of him to take the time.

Dr. Sharma is professional and empathetic to her patients needs, which is a rare combination. The staff is kind and helpful and everyone there takes COVID19 seriously and honors the safety guidelines of the CDC. Virtual appointments are available as well and they do everything they can to accommodate the health and safety of their patients. Highly recommend.

I have been coming here for several years and never had a problem with front staff or providers. I find them efficient and polite. The only reason I am giving it for stars is that the providers change more often than I would like. Just had my bi-annual check up. Everything went smooth as always. Had a new provider, Mrs. Grasing. She was wonderful. She answered all my questions and concerns. I will continue my care here and recommend others to check them out.

Worst staff and docs EVER!!! RUN and do not waist your time or health. Horrible!!!! Consider another practice this one is awful. Docs are impersonal & front staff is obnoxious, condecending and so unprofessional. I think I lost five years of my life today trying to have someone call in a simple prescription for my Humolog. Thank God for the on call doctor, she was the only one who finally helped me. I will never go back!

If there were a no star rating, I would leave it. I was referred to this office by my Primary who I have the utmost respect for. She said the main partner who ran this was excellent.My son was brought in, as a somewhat emergent situation with an unexpected Diagnosis of Type 1 Diabetes. He was seen, sent the the ER and then followed up with two days later. I found the the founding partner who treated him to be rude, arrogant and argumentative.We had a 20 minute conversation in the hallway prior to her seeing my son where had my husband not stepped in it probably would have come to blows.She clearly rejects parental information about the psychology of the patient and directly told me (though she had never met my son prior to this point) that she was the expert in this situation and knew how to handle it. No respect for patient/parent input at this time...completely insensitive to patient feelings and downright combative.We left that office and never looked back. I would NEVER EVER recommend the practice to anyone. If the head of the practice runs her business this way, its no wonder all the good compassionate doctors there end up leaving.

My endocrinologist is always very helpful, knowledgeable, understanding, and just great overall! The office staff are always friendly and professional and helpful as well. My only complaint is that I often have to wait a while for my appointment, but the service and medical knowledge is worth the wait.

I needed a fresh start. Im usually not a big fan of doctors. Dr. Cantero put me at ease with her knowledge and the first endocrinologist that LISTENED to me. I highly recommend this practice. They shoot straight, but dont make you feel like its a meat market. 5 stars and 2 thumbs up.

I have never had less then exemplary care and treatment from this office. Longest wait time was 15 minutes and this was because I arrived early. I see the physicians assistant Angela Sciulli who is very knowledgeable and has a great bedside manor. I would and have recommended this office to friends and family.

Friendly staff, willing to help out in any way, doctors are nice and thoughtful

I really like everyone at this facility. They run on time and are very welcoming. I have seen several providers and have been happy with them all. The front desk staff is AWESOME!

Dont pass on this great doctors office because some gave them terrible ratings. I have gone here for 2 years now and I do not understand how they have such terrible reviews. I have never had to wait longer than 10 minutes to be taken back and I have never waited more than 5 minutes for the doctor once in the room. The doctors are very thorough and make sure you understand everything that is going on and will explain if needed. I have called to get appointments and always had someone answer right away and was able to get an appointment in a reasonable time.

I wish I could rate the office staff and the medical staff separately. If I could the office staff would get 0 stars. One, they are so unorganized. There is a lot of calling back and forth because they dont know what they are doing, and they also make quite a bit of mistakes. Ive had to iron out a few of their blunders, which is irritating. Fortunately, after you get through the initial first appointment, you really dont have to deal with them much. The doctors are top notch, I would definitely rate them with 5 stars. They are up front with you about everything. They explain everything in detail, show you your blood test results and go through everything line by line. Whenever they are doing a procedure, they tell you what they are doing or looking at every step of the way. They listen to your concerns, and they will put fears to rest. Compassionate, understanding, and competent.

I attempted to change endocrinologists to this group. If you are considering the same, I highly recommend that you look into another group. After scheduling my initial appointment well over a month in advance, I showed up early only to find out that they canceled my appointment without ever speaking to me. I took off work to make this appointment. These people have no respect for their patients.

Ive had great service from the doctors and the staff from the time I made my first appointment here. I recently moved to Maryland and because I have diabetes needed to see a doctor in a hurry to get my meds. I had to cancel my first appointment, but they still found me another time that I could come in. The staff was nice in the front and the doctor was very helpful, gave me more information on nutrition that what anybody else had so far! I have seen them a second time already and my diabetes is actually in better control. LB

Jennie Dong is the best I have seen and has a great ability to break down medical terms and conditions. Get in to see her now as she is heading to CA in December 2018. I hope her peers pick up some tips from her before she heads to the west coast.

I was very scared to go here after reading all of these reviews, but they were able to get me in the soonest out of all of the endocrinologists in the area. I was completely surprised by how wrong they were! I was greeted by two nice ladies who both went out of their way to check me in. I sat in the waiting room for all of 5 minutes before my name was called to come back. Each and every person that I encountered was very nice and professional. The nurse practitioner saw me first, took a lengthy history, and gave me her opinion. Then, the doctor came in and went over my history again. Both of them spent a long time with me. The doctor really went above and beyond with my appointment. She was extremely caring and compassionate.

Both times that I have been there I have had to wait over 40 minutes. But that has not been the worst. I should say that the doctors seem competent and knowledgeable, but the office staff is terrible. They delayed sending the order for the pathology slides to be sent to the surgeon for over a week. The person that took the data to do the request did not follow my instructions and would not accept corrections as I saw her doing it all wrong (mispellings, mixed up words, untidy text, etc). For example, one of the words was Medicine and she wrote Medicaid. She became irritated with the corrections and just pressed send before it could be reviewed. No wonder it went nowhere for week. Then, it took me seven times in the phone to try to figure out what was the problem, only to be sent every time (but the last) to an answering machine or being disconnected and left with a dial tone. In the meantime, I have lost a precious week to schedule my appointment with the surgeon. Will not come back.

I am very pleased with my Endo team at Annapolis Endocrinology Associates. Theyve served in partnership with me as I reach and maintain my health goals. The staff is friendly, and appointments begin on time. Ive had a bad experience with an endocrinologist. Thats a distant memory now as a client at Annapolis Endocrinology Associates.

I have been discharged as a patient from this place. And now i am on my own to find insulin. They were not pleasant about it either. Upgraded my pump not knowing that I had to pay for it in the end, shortly there after ended up in collections for the new pump.

I am a Type 1 diabetic and have been going to this office once every couple months for about a year and a half. I have had to wait only once or twice, and at the longest it was about an hour. To be fair, I was slightly late on this occasion.The phone number posted on their website is incorrect, but when I have used the correct number, I have never had issues contacting them. I have seen three different Drs., all at my request for scheduling purposes, and have been very impressed by all of them.

I too went here expecting the worst, but it turned out to be the best. I have been there 5 or more times now and have never waited for more than 5 mins in the waiting room or awaiting a doctor in the appointment room. I always show up close to my appointment time and not too early so their schedule is in line with mine. The doctors are great, they turned me from an anxiety filled mess, to a normal human again after I was diagnosed with hyperthyroidism. Whenever I leave the office, I always wonder why the reviews are so poor. The office staff as well as the doctors are very polite, knowledgeable and helpful. I would recommend this place.

It takes a miracle to actually get a human being on the phone when you call. I made an appointment, got my blood work done before hand, and showed up 15 minutes early to my appointment. After about 45 minutes of waiting they told me I wasnt on the schedule and that I never made an appointment. They pretty much tried to convince me I had imagined the whole appointment making process and that I was insane.

Very nice group of people, I really liked my doctor its nice when you are listened to not ignored. Front desk staff was pleasant. After reading some of these reviews I was hesitant but I have nothing but good things to say.

The practice is wonderful. The doctors are all top notch. I only have had one issue in five years as a patient with an employee named Jasmine when I tried to cancel and reschedule an appointment. Thus the 3 star rating. Jasmine seemed either still asleep, preoccupied or in need of customer service training or phone etiquette skills. My request to cancel and reschedule my appointment could have been handled efficiently had Jasmine provided me with appointment availability to include full date and times instead of me having to play the guessing game. Communicating with her was frustrating and could potentially cause other patients or potential patients to go elsewhere.

Im not sure why this office has such bad reviews online--I see them for my PCOS and see Bias and have been very happy with her and the office staff. Always seen on time or even early, professional and feel like they listen to my concerns. Overall, very happy with Annapolis Endo.

They didnt send my order over to Quest Diagnostics and I am pregnant so testing my thyroid level timely is important for monitoring my babys development. Office staff is obviously not on top it. When I called the on call doctor Narasimhan she was rude and insisted the mistake was not on their end. I would appreciated her apologizing on behalf of their office and saying it would not happen again. I will be looking for a new endocrinologist and I will also make sure to get the blood test order, in paper, in my hand, before leaving the doctors office. The people at quest cannot legally test your blood without the order so if their computer system is down and it was sent electronically... youre out of luck. Lessons learned.

Dont go!!! They are argumentative and after the first visit you will only see nurse practitioners. Anytime you find someone in the practice who you like and respect they leave.If I could give zero stars I would.

Very disappointed with their practice. The PA I saw (Jennie Dong?) was very dismissive of my questions and concerns. She seem like she couldnt wait for me to leave. Every question I asked made me feel like I was nuisance. Needless to say, I will not be returning. Dont go here unless you dont want help.

All of the staff members from start to finish of my stay were so very professional and kind that that it made my stay so comfortable; the staff members were nice and so attentive it made the process GREAT, I was so nervous but they made me feel at ease, kudos to everyone involved in my process!

I have been with this office for a few years now and today is the first time that I have actually read their reviews and was like wow, because all the negative ones are so true, I actually have seen three of the doctors and I am very happy with the one that I am seeing now. I started going to the Annapolis office and now I am at the silver spring office, I have to say there is a big difference with the staff, front and back office. I found the Annapolis staff to be unprofessional and rude, makes me wonder how the doctors feel about this but somehow I dont think they see it as a problem because it would have been addressed already. Silver Spring front and back office is great friendly, professional and very helpful. I had the misfortune of dealing with Nina the manager I am told and she is rude and unprofessional, and because of her I am looking for another office to get my care, The sad thing is I was not able to speak to anyone about my complaint , The doctors are too off limits for my taste and they do not return calls as if its beneath them not good as far as I am concern, but I did make an appt to see a doctor to discuss my issue with Nina, not really expecting a whole lot to happen but I am still going to try. I will post a f/u, I feel that there is too much endocrinologist in this area to stay with an unprofessional office, who acts as if they are the only ones that offer endocrinology care,

I unfortunately have had countless issues with the general office operations over the past few years. I frequently, have had various problems getting a person on the phone, whether it is a busy signal or a voice mail, with no message. If I am ever able to leave a message, I rarely get a call back. The office staff is not professional or helpful. The day to day operations are extremely inefficient and unorganized. Like I said earlier, this has been an ongoing issue for as long as I have been a patient with Annapolis Endocrinology. Because of all these issues I feel forced to find another endocrinology practice. I have been reluctant to do so for awhile because of my confidence in the skills of my doctor. Hopefully the practice can overcome the many unprofessional issues it is plagued with.

Interesting. A swath of 5 star vague reviews and many 1 star reviews from people with clear complaints. Its more important to appear well liked than actually do a good job could be this offices motto.My prior 1 star review was removed. Beware, patients. This office appears to be so interested in looking good that they are even manipulating ratings.This doctors office will kill you if you try to be responsible for your health. Dr. Cantero wants to micromanage every single aspect of your life. If you dare even peep that what she expects is applicable to type 2, maybe, but unreasonable for type 1s, youre dismissed. If you make a normal, standard change to dosages and even show improvement, youre screamed at and demeaned.Self care is critical to diabetes management. Stay away from this office if you want to live past 15 years of your T1 diagnosis. These types of god-complex doctors WILL kill you. Being told than ANY deviation from target is YOUR FAULT is deadly, and thats all Dr. Cantero is interested in doing. Why is it deadly? Because it doesnt fix the problem. All it does is make Dr. Cantero feel superior. Feed that supersized ego, honey. No wonder theres all 5s and 1s... how much do you pay for a 5 star? What does it cost to get a 1 star removed?

After having lost a lot of weight after weight loss surgery I felt great and thought I may not need to see a lot of doctors like before. Dr Narasimhan was able to reduce most of my diabetes medications and thyroid doses. I had been feeling great and then one day she noticed a small lump on my thyroid when she was doing my exam. Then she recommended a biopsy and cancer was discovered in the lump. At first I was scared to death, but she put me at ease and gave me time to think and answered all my questions and concerns. She referred me to a surgeon she said she would go herself if she needed it. The surgery went great and the entire treatment did not take more than a a few weeks. Thank you Dr Narasimhan for saving my life!!! I am now cancer free after the surgery and iodine treatment and I am eternally grateful for her care and caring. Great doctor!!!

Had a high risk pregnancy that was handled by MFM . I called the office a total of 8 times to keep them updated and to make sure they were getting the information from all my drs and no one ever called us back . Ran out of my diabetes supplies and called to have them sign off on another prescription and they told me they wouldn’t till they saw me in the office . That wouldnt be a problem if I wasn’t a type 1 diabetic who needs her supplies just to survive ! Had a super rough pregnancy and went into preterm labor that had to be stopped and when we called to explain we still never received a call back ! If ur looking for an office that cares about your health or even cares that you have been in the hospital unable to physically make it to the office don’t come here . When u call the office to reach anyone the phone rings for a half hour and then hangs up on you . The office staff is nasty and they don’t care about ur illness or the fact that without ur supplies or insulin you will die !

Been a patient for over a year. Got a diagnosis. Feel like they dont care much about me. I spend more time in the waiting room than I do actually discussing my PCOS with my doctor. Given meds and then sent out. Maybe 15 minutes per appointment. Wasnt given any resources about PCOS. Had to find out about the disorder by myself. Maybe theyre more thorough with their diabetic patients, but unless its that, youre invisible to them.Overall, very average service. If you live close, then theyre fine. However, if you have an endocrinologist closer, go with them unless theyre more expensive or you really cant stand them.

My hypothyroid has been acting up all year, and somehow I could only get an appointment at this place for two months later. For most offices, this seems normal, but for a terrible one such as this I don’t know how they can be full.I arrived at my appointment only to find that my specific insurance was no longer eligible as of June 1, twenty days before my appointment. They took my information when they made the appointment, yet I received no notification that they changed to “MedStar” and no longer accepted my insurance. They told me at the desk that this wa stage only insurance ineligible. When I asked to talk to someone else, the receptionist looked over to a doorway behind her where a doctor was standing. Clearly they were afraid and unable to properly tell me why MY insurance was ineligible and they didn’t notify me.No where on their website does it say a change was made to MedStar, and MedStar’s doesn’t either. This office deserves 0 stars. Unfortunately, that isn’t an option.

Annapolis office:This is the WORST!!!!!!!! medical office I have ever dealt with and I have had plenty of medical experiences having had several surgeries to date.Do NOT trust this office with your health care!!!!!!The office is not organized; they do not keep detailed contact information from other surgeon offices. I could go on and on.Youll be handling your own care if you decide to work with this group.

Id rather not have to give a star rating.. Very rude Endo I saw yesterday.. Second time Ive tried this practice with 2 seperate doctors. Both times very dissatisfied... Never will I recommend this place. I normally dont write reviews at all, but after my experience yesterday, I got up and walked out on my appointment... I think a few doctors need a refresher course!!!

This office is about patient volume/making money fast; not about health care.

Ive been a patient of this practice for years & only tolerated the rude, arrogant, & dismissive behavior of the head doctor because I only needed to be checked out once a year. I would NEVER recommend this office to anyone unless they were desperate to get their prescriptions refilled. The doctor in question is hands-down the angriest, most unprofessional doctor I have ever met. Why she works in a profession that requires her to deal with patients (all of whom according to her never listen) is beyond me. Save yourself the aggravation.

My last 3 appointments were over an hour late and it doesnt seem like it will get any better, the office manager apologised as her staff was huffing and eye rolling, her reccomendation, get the first appointment of the day. I have done this and still not seen till 25 minutes past my appointment time. Also dont count on seeing the same doctor twice. They are also totally unaware of all their bad reviews which I told them about they went with an oh well attitude.

One of the front desk people are not professional and has a very bad demeanor.

A lot has happened to me in the last year. My doctor found a lump in my throat and as a result was asked to see Dr Narasimhan. She was very professional and explained very well what all needed to be done. She biopsied my thyroid a few days after my first visit and unfortunately it turned out to be cancer. I freaked out at first, but the doctor explained that it is most of the times a good cancer to have as she put it. She made me feel so much better after the initial shock!. I had surgery at Johns Hopkins soon later, and after had to get radioactive treatment, all coordinated with the help of the office staff. I talked to their main nurse many times and she was always so helpful. I just saw Dr Narasimhan again and she gave me a clean bill of health, no cancer!! I am so happy and greatful for the doctors help and the rest of the staff

My last appointment had a bit of confusion with the time actually put in the computer. They found a way to fit me in and the office manager personally called to apologize about the confusion. My husband just had to get a new pump and it needs to be reprogrammed so we called and they found a way to fit him in tomorrow👍👍Rajlaxmi Bais and Joan Cantero-Lakhanpal are the friendliest staff members/providers that I have met so far at this office. I would recommend them!

The recepetionists were not helpful at all, when i needed my medecine refilled. It takes too long to get an appointment. And they wouldnt work with me when it came to paying my bill. I was making payments and still sent me to collections.

We had a VERY bad experience with this practice!They rushed through appts...did not listen.Changed appt. time without waiting to know if that was ok with me.Moved us around to different doctors constantly.Have a disorganized office.This is a dangerous place to put your trust if you are diabetic.They do not take the risks seriously and treated us like we were the enemy instead of the customer.

My initial experience (3 years ago) was 5+ stars, but it only went downhill from there. I loved Dr. Cantero my first visit. She was great, and Im sure she still is!! But after your first visit, they only have you meet with nurse practitioners unless you DEMAND to see a doctor. One visit we specifically asked to see a doctor. They sent in an NP, and we refused to speak with her. We asked for a doctor again, and reminded them we didnt mind waiting. They sent in ANOTHER NP! Its like they werent hearing my mom and I. We refused to have her conduct the appointment as well, and finally the doctor came in.Sidenote: Their office staff used to be a bit rude, but it seems like theyre a little better after possibly replacing a few people.My very last visit (a few months ago), I knew I needed to be done with them when a doctor I had NEVER met before came in thinking we knew each other. She barged into the room with no introduction, and I thought: hmm, pretty rude for a doctor whos meeting with a new patient... then she proceeded with the appointment and said something to the effact of, we talked about this last time, right?. NO I have never met you until now! So then the lack of introduction made sense because she thought we had met before. I was amazed... she truly thought I was her patient. Talk about disorganization and passing patients around. By the way, before she came in an NP told me I needed to take my new medication only as needed. But when the doctor came in and mentioned the dosage, she said I had to take it religiously twice a day! Soooo they think their NPs are so great and helpful, but I received complete misinformation! AND to make matters worse, when I told the doctor the NP told me a different dosage, she brushed it off!! Had I only seen an NP that day (like usual) I wouldve been taking the completely wrong dosage, which really couldve been detrimental to my health!!!So, Im officially done Annapolis Endocrinology. Endocrine issues are far too sensitive and serious for them to be so disorganized, negligent and unprofessional, treating patients like numbers on a chart.

I have had the most positive experience with Annapolis Endocrinology. I have been with this association for about 5 years and would not even think of going somewhere else. Initially I had a couple different providers, the last of whom I really related to and then she moved out of state. I thought she would be irreplaceable----and then I was placed with R. Bais. Words are simply not sufficient to explain what a wonderful experience this has been. I look forward to my appt. with her. She is so personable, understanding, a great listener and problem solver. Right now she is totally involved in helping me secure a medication that the Naval Academy for some strange reason has stopped carrying. She has gone above and beyond the call in helping me try to secure this medication thru Express Scripts. Not many providers would go to this trouble. I am blessed to be with Miss Bais.

Im a happy patient, has excellent doctors and services.

What a horrible office. I have seen only one doctor there and the doctors are not the issue here. As we all know, its the office staff that you deal with for 95% of your experience. Deplorable. Do not use this office if you can avoid it. Calls and messages are sloppily done, gross office, rude staff and surprisingly unprofessional, limited methods for payment - unbelievable; their office policy about delivering test results was the kicker for me. I had no idea about their reputation until I had blood work done through one of their physicians. Their office policy is that they will not deliver results over the phone, so you have to visit one of their locations in person and pay to hear your results (the closest location for me was 45 minutes away and the problem I was being tested for had to do with extreme exhaustion issues...) - and you are required to show up and pay even if there is nothing outstanding in your blood work - TERRIBLE service, I cannot say that enough. Tip: in order to resolve the above mentioned issue about results: either call LapCorp directly (and they will tell you about your results over the phone) or sign a release form at another physicians office (your GP or OBGYN) and have it faxed to the Annapolis office. Again, if you can, avoid this office. I would like to note that a lack of me being friendly/respectful or kind was not the issue, whatsoever. There is a serious disconnect between the physicians and their staff and that needs to be resolved. And it is true - another reviewer talked about their late policy. Because their payment methods are so limited, my USAA American Express card would not be accepted and they refuse to mail out a bill. I understand this issue about non-payments and appreciate late policies. However, I was made aware that regardless of the fact that I was two hours away and would have to and get cash because they did not accept AE, that Id have to reschedule if I did not make it back from the ATM on time. Unbelievable. Rules are great and adhering to them strictly is important. But humans are not robots and we are made to be flexible to a certain, reasonable degree.

I WILL NEVER recommend this office to anyone! The wait time is usually over 30 mins in the waiting room and at least another 30 mins in the exam room. All front desk staff have poor customer service. If you cancel your appointments in advance to avoid no show fees they still end up charging you a no show fee and then never send you a bill until they send it to collections. They also charge patients no show fees whom have state provided insurance which is against the law!

I have to say that I was a bit reluctant when I saw the reviews here. I figured though out of all the patients this group sees the ratio of complaints to the ones that were pleased but just did not take the time to write a nice was in my favor. So, I took the chance since my other choice was further away. I needed to get things looked at quickly. I called and was greated with a friendly professional voice on the other side. Even wished me a happy birthday since I was making the appointment on my birthday. I was hoping to get a certain day so she said to call back to see if the scheduled had changed since this happens from time to time. She was right because I called a few day later and was able to get my appointment. I arrive a bit nervous but arrive early with all my paper work ready. My waiting time was about 20 minutes in the waiting room.I am very outgoing friendly person so the only thing I will say is that everyone there could use some practice at smiling a little more. The atmosphere is a little serious understandibly being a medical office. But I feel that my friendlyness caused others to be friendly too. So, it would be correct to say that a smile is contagious. I met my first doctor who was very thorough and reassuring. Was advised to have biopsy to confirm all was negative. A week later later I had my biopsy with with one of the other Doctors and again very nice and compatent in my opinion. She was quick and explained what would happen and for how long. Its not a great experience having your Thyroid biopsy but she made it quick. She said I would have my results back in week and to make a follow up then. I went to front and to check out and again the girls at front were really nice. I was anxious to get my results and wanted to make appointment a week out exactly but I also needed early due to my work schedule. She could not find anything and I said, well maybe I can just keep checking back to see if someone canceled. She went to get her supervisor to look at the schedule. Quickly, they were able to get me schedule exactly one week from my biopsy date and when I my schedule would allow. Now thats TEAM work.My outcome was great when I met with the 3rd doctor who went over my results. She explained my results and I was happy with the explanation. I realize not everyone get to hear good news but my advise to patients when going anywhere is to expect what you give. If you are nice and friendly there is a better chance that you will get the same in return. I was very pleased. Happy Patient :-)

I have not been to another endocrinolgist before, so I had nothing to compare it too. But as doctors offices run in general, my opinion had not been favorable, and after reading reviews and seeing some others having the same challenges as I did, I have decided that I am now going to swich doctors. I found this office overall to be perhaps overwhelmed by the number of people they are seeing. Im sure a lot of doctors offices are that way nowadays, but at least at the surface level, they all seem to keep it together. This one does not and I think that unless you are desparate to be seen by these particular doctors for some reason or because the location is good, I would look elsewhere for some help.

After 4 months I have had to finally to give up on this office. I was referred to them by my PCP in December and found to have thyroid cancer. Each time I called and left a message with the nurses line I had to leave multiple messages to get a return phone call. I had a horrible time getting them to send my ultrasound results and lab work to Johns Hopkins prior to my surgery. Then when I visited after my thyroid was removed I was referred for radioactive iodine ablation which would be done at Washington Hospital Center. At my next visit with Annapolis Endo 2 weeks later I found out that no referral had been sent to Washington Hospital Center - it was like they couldnt remember we had just discussed it two weeks ago! I am now (finally!) set up to to visit WHC next month for RAI and this past week I called Annapolis Endo and left 3 separate messages to make sure they had sent preauthorization status to my insurance company. No response. I finally sent an email basically laying out all my concerns and the fact that when dealing with a cancer diagnosis the last thing you need is added stress from poor management at your doctors office! That finally got me a return phone call from the head nurse. I also had questions about the lab work they ordered and said that WHC suggested I have additional labwork following RAI. The nurse basically told me they didnt care about those numbers and if I had concerns I could discuss it with my doctor at my follow-up appointment. I plan to be under the care of a new and hopefully more caring endo by that time. I dont know how well Annapolis Endo deals with other patients but if you have thyroid cancer I DO NOT recommend going here! Actually whatever your condition, if you would like to have good communication and expect return phone calls, this is not the place for you!

HORRIBLE HORRIBLE HORRIBLEI only went to this place cz my PC refereed it. There office service is HORRIBLE. They do not answer the phone because they dont even have one except in their Annapolis Office. They will not return your messages either!! And will try to charge you cancellation fees because they only check their voice mails every 2 hours according to the office staff.I had an appointment and was late cz I got into a fender bender on my way to the doc. I called them and left a message. No one called me back and when I made it to the office they refused to see me even though I was only 30 mins late.I can understand not accomodating people who are late but not showing compassion towards a person who was in an accident is what wall street does and not something your doctor should do. I was only there to get prescriptions and the doctor had said it would be a 5 min appointment to go over my labs and send in the prescriptions during the last visit.For them not to have 5-10 mins for a patient who had an accident and still showed up to their office shows that they dont even deserve to be doctors. They need to be bankers. They are in the wrong business.PLEASE DO NOT PUT YOUR HEALTH IN THEIR HANDS. THEY HAVE NO COMPASSION FOR THEIR PATIENTS!!

Been going to this office for 4 years now.They keep losing doctors.Soon as you get use to one then they are gone.None of them listen to my needs.They look at your chart then give more meds.They never have clear answers to my questions.I have to ask EVERYTHING.

I dont heated but this is first time visit on the coming 2/25/16 on 5:00pm I dont know how to get their Im weighting there call soon

I used to go there. The unprofessionalism of the front desk was too much for me to take. I left about 5 years ago.

Cant refill a prescription in any timely fashion!!! ...even with a computerized system!

Twice I had to wait 90 minutes to see my doctor. When I asked the doctor about it I was scolded (apparently you shouldnt question the doctor!) and told to go somewhere else. Not very compassionate or professional.

The parking situation is not the best, but the staff and Doctors are all friendly and efficient.

I cant find your website

I was unable to keep an appointment appointments or because of a recent illness and I was released as a result Im sorry my MS was an inconvenience to them when did the doctors come 1st and the person come last they just dont care anymore

Horrible staff the one doctor I saw on my second visit was horrible waited for ever in the room then when she finally came to me she did a half ass check up

A VERY GOOD CLINIC