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Glacier Hills Care and Rehabilitation Center
1200 Earhart Rd, Ann Arbor, MI 48105, United States
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L
Review №1

87 yr old mom had a total hip replacement and selected Glacier Hills to do her post op rehab. Rooms were bright, clean and spacious, as was her bathroom. She has an atrium view which was lovely. She said the food was EXCELLENT and shes a fussy eater. The staff was attentive and answered her call button quickly. She enjoyed the rehab and they were on time and really worked her toward her goals. I would HIGHLY RECOMMEND this facility....... weve experienced the facilities at the Regency at Bluff Park......( after open heart surgery) and its a place a I wouldnt send my dog to....yet U of M recommend it because their doctors are affiliated with it. WHAT A HUGE MISTAKE. Stay at Glacier Hills.....youll be much happier....guaranteed.

lo
Review №2

I was there for nearly eight weeks. December 14th, 2018 thru January 16th, 2019. The food was great. Staff was awesome! I was treated with TLC and respect. The best housekeeper was Jeanette! I wont ever forget the people I met there.From,The Daredevil 😀💕

Ka
Review №3

I was here for Rehab for total knee replacement. Awesome care! Best staff ever! Very attentive, caring, good people! I was here for my 1st knee surgery in Sept 2017 and came back for my 2nd in Dec 2017. Rehab was fun! Hopefully won’t need to come back!! Thanks everybody!! I really enjoyed my stay because of YOU!! Would highly recommend!

Ma
Review №4

When I toured the facility initially it was beautiful, I was impressed with the new renovations and the therapy pool and decided to place my mother here for short term rehab. She arrived at around 4pm and wasnt even seen by the nurse until I arrived and started complaining around 8pm! She had not received dinner and was in excruciating pain from her surgery. She was not given any pain meds and we were told after 4 hrs. the pharmacy didnt deliver the pain medication so she sat in pain for majority of the night. No attempt was made in addressing her pain even with a simple Tylenol. I am very disgusted and outraged in this facility and would NOT put my dog there!!! The facility has way to many beds with not enough staff, my moms call light wasnt answered the entire night and she slept in urine until the morning staff arrived. When trying to get her transferred to another facility there was only one social worker for the entire building who kept giving me the run around as to why she couldnt send her paper work somewhere else. ALL glacier hills cares about is insurance and not the patient!!! I will NEVER recommend this facility to anyone I care for...EVER!!!

Ma
Review №5

The Glacier Hills staff was amazing. They went above and beyond to make my Father comfortable and give him the attention he needed. I wouldnt hesitate to recommend them to anyone in need of a rehabilitation facility for their loved ones.

Ji
Review №6

If you care about your family, do not send them to this place. My mom just survived a brain aneurysm 3 weeks back. She was airlifted to U of M hospital where they saved her life. The last three weeks she has fought hard to recover. This place had a representative that came and convinced us that it is 5 star overstaffed facility, where she would receive the best care and rehabilitation. This was a lie. She waited the first 3 hours before anyone came in to admit her. By this time it was 8:30pm. I left thinking they would take care of her. By 2 am she had to go back to UofM emergency because she couldnt breathe. No one had suctioned her. No one there bothered to call me or my two sisters to tell us of this happening. I came in at 12:30pm after her being brought back at 10:30 am. Finding her not hooked up to her oxygen, the (super loud) machine off, no water in it. Her feeding tube, still full, not hooked to her marked as opened at 9pm the night before. Her call button on a table 4 feet from her reach. Her feet, legs, and gown covered in feces. I push the call button and no one comes to see about it for 20 minutes. I start to look around to find who is here working. One lady is playing on her phone in front of a computer, the other just coming from eating lunch. The later comes in and doesnt know why her machine is off, how long, or who shut it off. Never even recognizes that my mom has poop all over herself. After her excuses, the head nurses excuses, and threats of retaliation from the insurance companies if I removed her, I finally see the staff doctor, wearing a UofM white doctors coat, she says she will arrange for her to go back to U of M. Back at the emergency now my mom is broken in her spirit to fight and wishes that she could just be let to die. Now I have to figure out a new place for her to go. My advice would be to avoid this place, or suffer the pain of watching your loved one be degraded, and made to feel like their life is not worth living. Unbelievable that someone can go from such a great come back to having their spirit brought down in less than 24hrs. Also, no pillow case on her pillow, and they gave her a glass of ice water knowing she cannot eat or drink right now. Never seen the cena worker use gloves, only the head nurse who came in to threaten me.

La
Review №7

They took good care of my mother for both rehab and assisted living. Staff was friendly. I felt welcome when I visited.

Mo
Review №8

Very clean facility. Caring and compassionate staff.

Ch
Review №9

Great staff to work with - thank you!

Dr
Review №10

Nice looking place, and decent people

Ja
Review №11

Wonderful staff

To
Review №12

Prejudice staff!

Information
70 Photos
12 Comments
3.7 Rating
  • Address:1200 Earhart Rd, Ann Arbor, MI 48105, United States
  • Site:http://www.glacierhills.org/
  • Phone:+1 734-929-6922
Categories
  • Rehabilitation center
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