I had to call Dr. ______after hours on Labor Day weekend. I’ve been a relatively low-key patient for at least a year due to my husband being in CRNA school with the typical up-tick being a new mom. He was very nice on the phone and took my call seriously. However, the second time I called he was chewing… it sounded to be like Chex cereal. I’d recommend Cinnamon Toast Crunch:) At the end of the call right before he hung up he told me he’d be billing my insurance for the call…. I’m well aware insurance is billed for after-hour calls. That’s why I try not to make them. If the office wants to generously not charge that is extremely kind, but I never expect it. If you want to make sure the patient knows that they’re going to be billed for after-hour calls it should be in the automated phone answering system during after hours. The end of a call with a patient should be subjective in nature and involve the words “I hope you feel better soon,” -bedside manner-, not “this is going to cost you” when I already know it is.

I have been a patient of Emmaus health for a couple of years now. I have had only the best of experiences here. Every person I have dealt with has been extremely helpful and pleasant. They truly live up to the highest standards of service. Most recently, I saw Dr. Scott W. and he is amazingly prompt and attentive. Almost immediate responses to complex and sensitive situations has been an amazing help through some difficult patches for me. I trust my health care needs to Emmaus, you should too.

Waited in the office 45 minutes for my appointment before walking out. No update, apologies, or explanation for why there was such a delay.The office is religious (catholic), fine but me. But they do not prescribe birth control, and do not advertise that they are a religious practice. Sneaky, sneaky.

If you are a Catholic practice as you were obligated to inform me during my first appointment perhaps you should make that clear before people waste their time. I wanted healthcare not your opinion and restriction on the planning of my family. The front desk informed me that while they themselves will not prescribe birth control they can refer you to someone that does. I am well aware how to get birth control so that is not my issue. I didnt even want a prescription as I just had a baby and am nursing but to say the least I found it very inappropriate and unethical. The Dr. was rude and condescending when I declined his offer of spiritual guidance that took me by complete surprise. His attitude was dismissive of my concerns about my care. Perhaps it was his obvious little man complex.

Dr. Jennifer Castillo is one of the best doctors I have ever been to - she is extremely thorough, patient and compassionate, and does not dismiss any concerns, no matter how trivial they may seem. The staff at Emmaus are friendly and the scheduling of appointments is very fast and easy. Definitely recommend Emmaus Health!

I saw Dr. Steve Hickner for a consult and was blown away by his attention to detail. He spent an hour and a half with me, patiently answering every single question and reviewing my extensive medical history. He did an ultrasound and pelvic exam with great gentleness and respect, explaining every step of the process and what he saw on the ultrasound. The office staff was wonderful and put me at ease during a very stressful time for me. The office space is lovely and very peaceful. I’ve scheduled endometriosis surgery with him in April and have total faith in his ability. I recommend him to anyone who is struggling with suspected or diagnosed endometriosis.

Great Catholic values abd6good doctors but the level of medical care/philosophy is woefully lacking. I tend not to visit a doctors office unless its serious, yet each time I have gone, the doctors at Emmaus have talked me down from recieving prescription medicine...its like they dont believe in modern medicine.... Twice now, I ended up in ER following a visit to Emmaus Health where I recieved nothing but assurances and a pat on the back. Im committed to my Catholic faith and the Church but not to BAD medicine!

This practice is the most patient friendly medical clinic in Michigan. Dr Chavey is patient and kind and 100 per cent dedicated to you as a patient. Dr Castillo freely gives of her time when an emergency and love her knowledge. I feel blessed to call this my doctors office.

I went to Dr. Castillo for the first time today, she took more than an hour getting to know me and my medical history; shes so thorough and so personable. The staff there are very professional and wonderful and accommodating. I was able to get an new patient appointment within 1-2 week, which is really ideal. Highly recommend this place.

The doctors at Emmaus are incredibly professional, capable, and helpful. Ive felt very well cared for over the years, and would not hesitate to recommend any doctor in their practice. In particular, Ive worked with Dr. Chavey and Dr. Hickner closely, and have received expert and compassionate care. Ive also brought my kids to Emmaus on several occasions to different practitioners, and theyve all been fantastic. The practice got me into the clinic same day when I came down with the flu, and Dr. Castillo saved my life :) with some incredibly helpful medications to get me over the worst of it. On a more serious note, when I had an emergency abroad, Dr. Chavey took the time to call me and ensure I was totally secure in my care, and further took the time to connect me to his colleague for an additional consult. He didnt have to do that; hes just a great doctor. Highly recommend the practice!

Dr Castillo and staff are very attentive, affirming and thorough. Ive never been to a dr before where I havent felt like a number the Dr and staff at Emmaus Health treated me as a person taking the time necessary to treat me♡

They take there time and have been accommodating with my schedule. Linda and Justin are super thorough!

Always helpful when I call there. Referral to there are quickly processed and scheduled.

Great doctors! Excellent service & care!

Emmaus Health has excellent doctors and their staff are very friendly.