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Lazer Home Services
6806 SE Bellagio Ct Suite 102, Ankeny, IA 50021, United States
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De
Review №1

Very professional. Glad to be a new customer.

Ma
Review №2

Nate did an outstanding job of fixing my exterior hose bibs. I couldn’t be happier!!

Sh
Review №3

Jerry was just great very professional very informative. He did an “Excellent Job” I request him every time for my service. Thank You !!

Mi
Review №4

Jerry did a great job and explained everything well. Thank you.

Ra
Review №5

Jerry was professional, quick and knowledgeable. I would trust him with any repairs!!

rh
Review №6

Nate and his crew were wonderful to work with. Would call again in a heartbeat.

Ly
Review №7

Showed up early, everyone was nice, very happy with all of the work they did.

Ga
Review №8

Jerry was great very friendly and professional.

Sc
Review №9

Very pleased and will use them from now on.

Al
Review №10

Cole and Cole came out quickly, were extremely nice and explained everything to me so I felt comfortable with the root cause of my AC issue, how they needed to repair it, and what we could do to potentially prevent issues in the future. They were also kind enough to explain some things about my HVAC system as we just moved in and I was unfamiliar. I signed up with their monthly service, as I really feel like this company is knowledgeable, helpful, and was not trying to squeeze and extra buck out of me (so to speak).I am blanking on the name of the kind woman I spoke to on the phone yesterday to schedule the services, but she was amazing, helpful, and again kind. I know it has to be busy, so the fact that the company was able to come out next day and help us was awesome (I was really scared it’d reach 100F with no AC!)Overall, the company was fabulous and made the stress of moving into a brand new house with something so critical going out suddenly much less stressful. I’d highly recommend them!

Gl
Review №11

Thorough inspection and explained issues with furnace and water heater. Helping with financial set up for installation of new equipment

Na
Review №12

Fast. Professional. Knowledgeable. Clean and tidy.

La
Review №13

Good service. Came at earliest available time.

Le
Review №14

Was able to explain all options in full detail and bring it down to my level of understanding.

Ri
Review №15

Always fast and great service

Mi
Review №16

I appreciate the care and concern of this business and its plumbing technician Nate, along with his intern Nathan

ma
Review №17

Very good service. Prompt and knowledgeable.

Sh
Review №18

Handled expertly and efficiently.

Al
Review №19

Jerry tested the system and confirm that there is a Freon leak. He gave us the best price Ive ever heard of for a new AC and furnace. And he will be out on Monday to install it. I am very pleased with laser Home Services they do a phenomenal job

mi
Review №20

Professional, punctual, and very knowledgeable. Highly recommend Both plumbing and electrical divisions and top notch experience for future projects. Thank you Lazer!!

Bo
Review №21

Nice young men.

Ri
Review №22

Guys showed up did an extensive check of both my ac and heating. Extremely professional and intelligent answering any questions I had!!! LoveLazer and the 2 that were here are also highly recommended!!! Join the Lazer club people, best choice Ive ever made!!!!!!

Fr
Review №23

AC went out yesterday evening, on the hottest day of the year. I called Lazer in the morning and they were able to have someone out at my house by 1:00 PM. Customer service is outstanding and precessional. They called to let me know someone was on the way, when the technician arrived the customer service and friendliness continued. I’ve used Lazer for other services in the past and each time it’s the same!

Ni
Review №24

Quality work, made repairs to leaking fridge line and installed a separate shut off valve in case of future emergencies. Cleaned up well and respected entering/exiting the house with boot covers. Communicated well. Informative on membership and other service products. We signed up for the monthly membership in order to get annual checkups on heating/cooling, plumbing, and electrical. Good value. AJ did a great job! Happy customer.

Kr
Review №25

The communication was good, they came when they said and fixed the air conditioner promptly. Very professional. Jerry and Anthony were great to work with!

An
Review №26

Nate was very helpful and polite. Explained everything he was doing. They were able to install a new water heater same day we called and right before long holiday weekend. Highly recommend service!

Su
Review №27

I needed a new garbage disposal, a new toilet, a water line run to my refrigerator and checking on some slow drains. They were both spectacular workers very pleasant and gave me all the information I needed before we even started. Nate is very professional and very friendly. They listened to what I needed. I signed up for their membership... as a single woman Im happy to have one company that can take care of almost all my needs plus preventive maintenance. I highly recommend them.

Ja
Review №28

Jerry was quick to get here and was very professional. He took care of the issue and was very friendly and up front with the charges. I would recommend Lazer if you need help with any HVAC repair!

To
Review №29

Quick, friendly and professional. Would recommend to anyone. My water heater had been on the fritz and finally failed. We talked through multiple options, prices, and replaced the unit the same day. Competitive pricing based on the model we chose.

Je
Review №30

Lazer Home Services was very prompt in helping me with a busted water pipe for my washing machine water hook-up in a rental property. They had Blake out within an hour to look at it and he was able to come back the next afternoon to repair it before the tenant came home from a business trip. Blake was very courteous and friendly and did well at explaining the process and answering all my questions. The price seemed a little steep to me, but I havent had to use a licensed plumber before and needed this job fixed ASAP!

Ti
Review №31

Jerry went through the Heating system and gave me a complete and concise update He was extremely knowledgeable. He also went through the A/C system making me aware of potential problems that may be coming up in the future. I appreciated his candid yet warm and friendly manner. A true professional in every sense of great customer service..

je
Review №32

Jerry djd a nice job when he came out to do our ac check. Was patient and responded to our questions with answers we could understand. Was very thorough . Highly recommend Jerry and Lazer.

Jo
Review №33

Incredible experience, friendly, professional, and extremely fast service with reasonable prices. I would recommend them 100% and it would be even better if Jerry was the person that came out to service your location.

Th
Review №34

Blake was very helpful. Gave me some great tips and good options on what the problem was. He was also kind enough to congratulate me on my first child that I will be having later on this year. Overall just a great worker/person. Great attitude, and very helpful.

Jo
Review №35

Great service start to finish! Very transparent about diagnosing the problem and providing options/costs of options before performing work. Very customer service oriented and felt like they put the customer first. It was my first time using them and a friend highly recommended them to me in a time of immediate needs with a frozen/burst water pipe when it was 20 below zero wind chill. They said they rely on referral business as opposed to heavy advertising as their reputation builds business - its a good strategy as they earned me as a customer and future referral source as well. Highly recommend!

Am
Review №36

For the last two years, we have had three separate companies come out to figure out back up in our basement. Every time we think the plumbing is fixed, we have backup again. We have been misdiagnosed, and charged by the hour for nothing to get fixed every time. In addition, plumbers have been either ride or incompetent. Our service with Dave from Lazer couldn’t have been more opposite from these previous experiences.Dave was super patient, knowledgeable, and honest.I can’t explain how much the integrity made me feel at ease. We had a bigger problem than originally anticipated, and he efficiently explained all of our options. I really appreciated that we were paying for the service rather than the time. I am grateful for how personable he was! We have found our new home service company!

Lu
Review №37

Nate was very thorough and professional through the whole process. The price was decent. I like the service so much that i bought the monthly membership plan.

Ru
Review №38

Laser wasnt able to better the installation cost for another HVAC/Plumbing company that I used in the past. So chose not to use them. I think all companies are charging way more than they should for this particular job, which should only take them total 2 hours max. This was a simple install to replace an existing 10 year old water heater. Same size and inlet/outlet fittings. This is not a dig on Laser, but rather the industry. All estimates were charging way more than I felt they should.

Co
Review №39

Jerry was very professional and very knowledgeable. He repaired an AC unit and had it running again in no time. He even came back to check on the system and make sure everything was working properly. I greatly appreciate his help and knowledge on the system and will be using Lazer for any issues that may arise.

Jo
Review №40

I was initially very unhappy with the professionalism of the tech who came out. He was pushy and lied to me. When I called to complain however, the response from the management and the rest of the team was terrific. They did a great job and left me feeling at ease, despite my negative first interaction.

go
Review №41

Dave came to snake my floor drain, was friendly, funny, knowledgeable, and respectful of the house and our dog. 100% would recommend to friends/family (and he fixed our clogging issue).Cole and Jerry came to install new duct work for the furnace and water heater and saved me a heap of money by fixing a CO2 back flow issue without having to replace the water heater. Again, they were respectful of my house and things, jovial, had the job done quick and clean. Excellent service.

Co
Review №42

I wasnt going to give them a good review at first, because of the long wait to have someone come to fix my faucet. Then AJ came and explained their Home Care Club. I was hooked. I have several other small electrical and plumbing items that need to be done, at some point, but didnt want to call several people to do them. With their Home Care Club they will do these small jobs on their yearly check-up. SWEET! AJ also fixed my leaky faucet in no time. I am now very happy with Lazer service.

Jo
Review №43

I have used their Electric, plumbing and HVAC guys for a full basement finish and some minor repairs that were outside my ability. Have not been disappointed in there work. Would recommend for sure!

Iz
Review №44

Today we had Jerry come over to work on our HVAC system. He did an incredible job getting that squared away.Weve had Lazer out a few times and they are incredible to work with. Not only for HVAC but also electrical. They installed my central air unit and rewired most of our house.Id highly recommend them not only for timely service but for amazing customer service.Id recommend joining their Home Care Club, as well.

Li
Review №45

Our new home has an electric water heater and that’s not something that I can install myself. After calling several plumbers and electricians I soon learned that few companies can install it. Nate and the Lazer Home team were able to install and rewire the entire system in almost under an hour. I just let them in the door, went back to work and they took care of the rest. They were super helpful, and personable!

Ra
Review №46

Very pleased with the work of Lazer pros. Respectful, upfront pricing, and quality work. They are our go to company for all things electrical, pluming, heating/cooling.

ma
Review №47

Our shower wouldn’t turn off so we were calling around everywhere as we had company staying with us that day. They moved us up on their list and came out with in an hour. We didn’t use them for the actual repair as a family friend was able to do it for dirt cheap. Not their fault. They were extremely friendly, helpful, and even gave recommendations after telling them we were going with someone else. We will definitely keep them in mind for future services.

Da
Review №48

Nate came and removed my old water heater and installed a new one in a matter of hours. Same day service of when I made the call. I would highly recommend their services.Cole and Cole came out and fixed my AC unit. Highly recommend them both! Very knowledgeable and professional.

Ma
Review №49

Cole was very polite and professional.He answered all my questionsand explained lots of things about my air condioner and furnance. I feellike I got a good education. I didnt know some of these things all thetime I have lived in this house.Cole, you did a great job!! I have been very pleased with every one that Ivehad contact with at Lazer Home Services from the office staff to thetechnicians. I would highly recommend the company.

Pj
Review №50

Nate and Nathan were very nice, professional and knowledgeable. They installed a new water heater, repaired a couple of leaking faucets, and removed a water softener. Work was completed very quickly and looked very good. I would recommend Lazer Home Services in a heart beat!

Kr
Review №51

It was great service.. we called them to fix clogged kitchen sink. got appointment on same day. Dave was professional and answered all our queries. He was in no rush to fix the problem. While he was fixing, he explained what he was exactly doing. I highly recommend their service.

Ro
Review №52

Excellent and very professional, answered all my questions, went beyond my expectations to see that everything was done right. Totally explained what and how things were going to be done, excellent workmanship. Id highly recommend Nick and Lazar to anyone looking for a very good electrician.

An
Review №53

We had a 30’ tree limb rip the power lines off our house. The kicker is that we are getting married in our back yard, right where the power line runs, in 4 days. I called Lazer Electric and they showed up same day and got us back up and running all in 1 trip. The guys worked quickly and professionally. Bobby did a great job. Would recommend them to anyone. Thanks for saving the day!

Al
Review №54

I am a new home owner with my first home. I do have a old home from the 50s and my inspection report was good but need some maintance. So, idk what Im doing. But, I needed 3 different techs, plumbing, hvac, and electric. Alex and Cole came for electric and hvac respectively, and were both great. Alex went the extra mile going deep in the attic. My plumbing was the most extensive. Carl and Nathan were perfect. Seriously. Super nice, knowledgeable, and kept it straight with me. I was so impressed with the work that I decided to buy a new water heater from them. They did ALL the plumbing work for my old house within 6 hours water supply to fridge, leaky hose bin, repair toilet flang, repair sink piping and new water heater (in 6 hours!), at a great price. And they came 2 days after the quote, on time, and crushed it. I plan on calling them again.

Ka
Review №55

Excellent service! We are more than happy with them. Went above and beyond to find and fix our problem as well as explain everything along the way. Highly recommend.

Je
Review №56

Service tech was on time. He took the time to show me what he was looking at and gave recommendations. No hard sales tactics and very knowledgeable. Would use again.P.S. He was dog approved so another plus.

Br
Review №57

Nate was great- he arrived at the planned time and quickly resolved the issue at hand. He was knowledgeable, courteous, and most helpful. I would emphatically and universally recommend Nate and Lazer Home Services to anyone!

Mo
Review №58

Due to the measures needing to take to fix the problem, I decided not to fix the problem beings I was moving anyway. The technician Blake was great and honest about what needed to be done. I will definitely call Lazar if the need occurs at my future home.

Ba
Review №59

Super friendly, knowledgeable as he explained things well and answered my questions. Replaced my garbage disposal and sump pump in the basement. Happy to use them again as needed.

Ky
Review №60

Cole came for a general AC check and maintenance. He was professional, informative and friendly. Great service!

Ka
Review №61

It took 3 hours from phone call to final install of a new water heater. Nate is the best. Wonderful company and great value.

Ro
Review №62

Nate was quick and efficient!

Da
Review №63

I recently retired after 45 years in purchasing and dealt with hundreds of companies. It was a breath of fresh air to deal with Lazer Home Services, a company that was responsive and followed through instead of me having to keep hounding them to deliver on their promises.Lazer was able to fit me in on the same day and kept me abreast of when the service person would be at my home. Bobby was very helpful and informative of what he was doing and didnt rush or take short cuts to get the job finished . In my estimation, a great company to work with and Ill recommend them in the future.

Ka
Review №64

Jacob, Cole, and the whole team were tremendous from start to finish! They installed our new furnace in a timely manner and were very polite navigating throughout our home. They even cleaned up all the debris left from the work. Well done, Guys!

Ge
Review №65

Nate communicated clearly what was needed. He and his crew were punctual, worked quickly and quietly and cleaned up everything nicely when they were finished.

Do
Review №66

AJ was great. He came out to prepare a quote and he was on time and personable.The only odd things was that his quote seemed high to me. He immediately offered to run it by his boss and said that sometimes the initial quote can be cut by as much as half.I dont do this sort of thing very often, but that sounded strange. If it can be half that, why not quote that to start with?

Qu
Review №67

Lazer was excellent, fast, and very professional. My sewer main was plugged/backing up. As most would agree this was somewhat of an emergency situation. I spent awhile calling around and was met with rude and impatient receptionists and no luck scheduling for at least a week. Until I called lazer, I felt very important and the woman spoke to me as if I was a number one customer. I was scheduled for the next morning and was even able to schedule Nick, an electrician, for a quote on some repairs during the same time. He was very kind and professional. Dave, the plumber, was fantastic as well. Very professional and made an effort to save me money. I’m impressed with the service of Lazer overall. I never felt pushed to spend any money not needed. I made sure to get business cards to recommend Lazer to anyone I can. Well done.

Ab
Review №68

Cole was very personable and professional! He explained what he was doing during our AC check and answered all our questions. I would recommend his service to anyone!

Ph
Review №69

Jerry was fantastic. Thank you so much. Morgan and Casey were also incredibly helpful.

Jo
Review №70

Alex did a wonderful job for us. He provided multiple solutions for our problem along with an estimated cost per solution. Alex worked quickly and cleaned up after he was finished. I would recommend Alex and Lazer to anyone with electrical needs.

Am
Review №71

I would have appreciated an email or a follow up letting me know and making sure that I did know that they weren’t coming for another two days. Then when the techs were left alone in my bathroom, they stole my back pain medications that I cant get refilled since they are a controlled substance. This place needs to get it together!!!

Mi
Review №72

I recently purchased a security system and the company installed a thermostat that linked to their system. I assumed it was the thermostat wiring that was causing my recent issue with both furnace and air running at the same time. Jerry checked everything in the furnace to make sure the other company didn’t cause underlying issues with the furnace before putting on the old thermostat he had installed a few months prior. I’m so happy Jerry and the rest of the Lazer team has my back and will fix all the things I “break” in my home!!

B
Review №73

Don’t make the same mistake I made! Ask what their per hour rate is? (Over $350 per hr.) Ask them only do the job they came to do! Letting them check your house over as a courtesy inspection is costing you lots of money!I should have known better to pay an up front $70 fee for them to check the problem out first. After that they show you what it will cost! You feel kind of trapped. I wish I would have paid the $70 fee and said sorry your price is way out of line! I feel I am being very polite in this review.

K
Review №74

Such a relief for me to have someone take the time to investigate and provide options. Delighted with the opportunity for one-shop service. Professional and trustworthy. Thank you!

El
Review №75

Very professional and thorough .

To
Review №76

I continue to be impressed with the technicians from Lazer Home Services. I have had Nick an electrician 3 times in the past month. He has installed new switches, a video doorbell, under cupboard lighting. wired together pull chain basement lights, and upgraded the GFCI outlets. He has provided solutions for all my electrical concerns. I would recommend him highly.

Le
Review №77

My hot water heater quit working in the morning, and they were out the same day to look at it. They’ll have it replaced in just under 24 hours. Very polite and thorough - they gave me several options and answered all my questions.

Re
Review №78

We came home after a week to find our water heater leaking from the tank, and it was old so we werent really surprised, but it added the pressure to get info and make decisions now. I called Lazer at my familys suggestion. Robin scheduled to get someone out same day, and also shared about her similar experiences, I immediately felt relieved. Nate arrived, assessed, answered our questions, provided multiple quotes for the available options to choose. The work completed by Nate and Nathan was prompt and professional. I now have hot water and I am so glad that we called Lazer.

Li
Review №79

Very happy with AJ, the plumbing technician, that came to our house for our drain repair. He was up front and honest about what we needed done and fixed the problem quickly and efficiently. I wont hesitate to ask for AJ again!

Ja
Review №80

Alex and Chase helped me with several, small, but complex little projects in my shop. They were both informative and ready to listen and propose multiple solutions to solve my problems. Then they completed and and cleaned up in less time and within my preset budget. I knew it would be within budget because Alex and Chase clearly went over my needs and gave me a clear quote before work started. I’m very happy!

Lo
Review №81

Blake took the time to explain exactly what he was going to do and how he was going to complete the work. He went above and beyond in finding the exact solution to the problem. Thank you Blake - you have a very satisfied customer.

Je
Review №82

Nate did a great job bringing an old gas line for our fireplace to code. He also replaced a valve for our shower. Professional, knowledgeable, and friendly. Got the work done in just a few hours and explained everything before and after he was done. Would definitely use again.

Gi
Review №83

Smoothest repair experience ever!Quick, knowledgeable, friendly, and efficient. From Casey and Robyn, the women I’ve spoke to on the phone.. all the way to Cole, the technician; these folks made this whole experience the smoothest repair I’ve had to have done in my house!The best part of this whole experience was the communication. Didn’t miss a beat! Looking forward to using them in the future!

We
Review №84

We experienced a backed up sewer and called Lazer Home Services and Dave, our service tech arrived the same day and was very thorough in his explanation, exploration and evaluation. He gave us several options, along with the price break down and the one we chose was to allow the backed up water in the lines to drain and Dave was willing to come back on a Saturday to take care of it for us along with his co-worker AJ. They got the job done efficiently and I highly recommend their services.

Mi
Review №85

Very professional. Timely and was very friendly. Cleared 2 clogged toilets. Very thoroughly explained the home care club. I will definitely use this company going forward for all of my electric, plumbing, heating and cooling needs.

Ni
Review №86

Cole was very knowledgeable and helped me understand everything he was doing and how I could better take care of my system. Outstanding service and support

Ch
Review №87

On Time with a call ahead to let me know they were on the way! Very professional, wore masks and shoe coverings. Looked over all plumbing connections in the home, gave me a quote and did the work all at once and made sure everything was clean and working perfectly before they left. I would definitely recommend them for anything plumbing or HVAC related and will make them my first call for any work I need done in the future.

Ty
Review №88

It was awesome having Blake come out to my home in such a short time after making the call. He and his assistant who he’s training atm took great care of me and answered all my questions while providing excellent service! Last Robin was super sweet and nice on the phones! Overall was a wonderful experience and I thank you guys for taking care of me!

He
Review №89

Today the service provided was a new water heater install. I was run through options of what would be needed based on the needs of our household and had all my questions answered so I was able to choose my best fit.Upon installation I was run through maintenance and had more of my questions answered. Ive used their services for many things and they never disappoint. Great group to work with.

Sa
Review №90

Nate was amazing. Installed new water heater and water softener. Explained options, answered questions and completed the job quickly and professionally. Couldnt have asked for more. Would definitely use this company again and recommend to friends and family.

Pa
Review №91

Lazer home services was a great choice and Dave weaver and his assistant I believe where vary kind and explained everything they where doing with great detail and the service was not only friendly but quick and talked through with great detail to insure I could translate the information to my bosses as this was at a business. I truly appreciated the time they took to show and keep me informed throughout the service and the fact that if a mess was made they insured it was cleaned before leaving this company is a wonderful choice and employees wonderful hands on friendly people highly recommend them fir qny home service need !!!

Ke
Review №92

I called at 7:30am and actually got a real person. She took my information and relayed it to a technician. Heard back from her a couple hours later to let me know a technician would call me a little after 1p.m. to let me know he would be on his way. He was here in 20 minutes. His name is A.J. A very nice young man. Learned a few plumbing things from him. Highly recommended.

do
Review №93

Jerry & Anthony replaced our water heater today, and they did an amazing job!! Everyone at Lazer is so kind and helpful! Thank you so much!!!!!

Ja
Review №94

I had Bobby over to do some electrical work and could not be more pleased with his work. He was professional, helpful, and trustworthy. He helped me understand the choices I had and clearly explained the differences. Alex later came to assist Bobby and he was also great. Good experience and I will recommend this company

Wo
Review №95

Jerry saved my day again👍Got my AC running in this heat thank you Jerry!! Highly recommend

Ni
Review №96

Lazer has been great to work with. We recently purchased a home and the seller was less then honest about some preexisting plumbing issues with the home. We have had two techs from Lazer out to our new home Nate & Walker both were great and willing to take the extra time to address the issues we had. Great to know there are local companies out there that still want to help people and not just go through the motions.

Be
Review №97

Mitch was prompt and did a great job with Jerry explaining their services.AJ did a great job finding faucet handle leak, he was prompt, and cordial. Jerry and AJ also flushed the water heater.I especially appreciate their yearly maintenance club program which helps with some discounts.

Ch
Review №98

Nate was fantastic. Luckily was able to come a day before scheduled and worked with me even while I was juggling caring for my infant. Quick and painless service.

Ja
Review №99

Dave came in mask on, booties on feet, went through litany of what he could and would do...did what was needed...had a few issues but solved them...here longer than is probably normal but the cost was the same...engaging young man and quite satisfied with his service...

Jo
Review №100

I decided to try these guys for a sewer smell I was having in my home. They showed up the next day and while they were inspecting things they went from needing a wax ring to “you need a new toilet and water heater”. All because they are “builder grade” which I found to be very disrespectful and my home is just about 7 years old. It felt like they were there to up sell and pull these sell tactics on those that don’t know any better.

Information
47 Photos
100 Comments
4.8 Rating
  • Address:6806 SE Bellagio Ct Suite 102, Ankeny, IA 50021, United States
  • Site:https://www.lazerhomeservices.com/?utm_source=GMB&utm_medium=organic&utm_campaign=1SEO_SM
  • Phone:+1 515-585-6718
Categories
  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Plumber
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–8pm
Offerings
  • Repair services:Yes
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