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Letourneaus Pharmacy
349 N Main St, Andover, MA 01810, United States
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Li
Review №1

My 98 year old dad purchased a lift chair from Letourneaus and the experience was 5 star. Dan was so considerate and accommodating. Frank and Louis delivered the chair and were terrific. They were knowledgeable and patient when reviewing how it worked and answering all his questions. We highly recommend Letourneaus!

Ci
Review №2

Luis and Frank delivered a very heavy new Lift chair to my home yesterday.They were extremely careful in bringing it in and in helping to figure out where best to set it up, given my needs and the configuration of the room. I was impressed with their knowledge about all chair options and their ability to teach me everything I needed to know. In addition to being very helpful, careful and knowledgeable,they were both kind, and respectful young men. Best delivery Ive ever had!

Ga
Review №3

I recently rented a chair which allows me the comfort I need to sleep better after a surgery . In fact I like it so much I’m thinking of actually buying one .It was delivered by Luis T. and Frank who did a great job explaining how to use the chair remote for the best results. I would definitely recommend contacting Letourneau’s since they were so helpful.

Su
Review №4

Lou T and Frank just delivered our Lift Chairs. They brought them in and set them up exactly where we wanted them making any adjustments. They were very thorough on explaining all of the features of the remote controls and made sure we could use them comfortably.

La
Review №5

Frank and Louis T. were wonderful. Very professional and took the time to make sure I was comfortable with how to use my chair.Many thanks!

Ai
Review №6

Just purchased European crutches from the sweetest most informative girl at Letournose. I have never been to the beach before and she had many suggestions of how I can still enjoy the beach although I am disabled. Most places care about making a dollar but you can just tell she was more worried about me getting to the beach and enjoying my life for my birthday. 10/10 highly recommend!

Ma
Review №7

Luis has repaired my mobility scooter a couple of times. His work ethic and integrity is beyond reproach. He goes above and beyond to resolve any problem you may have.I highly recommend him.The pharmacy staff are also most helpful whenever you drop off or pick up.

De
Review №8

Miguel and Frank were amazing! So kind, professional and helpful. We love La Tourneaus!

Te
Review №9

Letourneaus in Andover is head and shoulders above other medical supply stores. Theyre professional, helpful, and responsive. My first experience was renting a knee walker, aka scooter. When I went in, there were three staff members helping four of us, and they somehow managed to greet me individually and ask how they could help while simultaneously tending to those who were there before me, answering questions, making adjustments, letting people try to make changes on their own, etc. Amazingly, everyone seemed to get personal attention. Later, I was looking everywhere for a splint that was hard to find. I finally thought to check in with Letourneaus and sent them an email. They wrote back very quickly to say that they had it, and asked about size when I didnt even know they came in different sizes. They set it aside at the counter with my name on it, and all I had to do was come and and get it without having to look around. They were quick and responsive with our email exchange, and in both this and the scooter experience, they were polite, unhurried, and professional in a way that gives you confidence that you got exactly what needed. Very highly recommended.

ju
Review №10

Today Luis and Frankie delivered a power lift chair to our home. They arrived well within the two-hour window which had been previously arranged with us. Both young men entered our home wearing masks, introduced themselves, and were very polite and efficient. After placing the chair, Luis gave an overview of the operation of the chair using the hand control and offered to answer any questions we had. We were very pleased with the delivery and the young men who provided the service.

De
Review №11

Just had a delightful experience with a new girl by the name of Laura. I had no idea what I was doing and I came to get a wrist splint and she was so helpful. She was fairly new and was so eager to help me. She even went out of her way to help me adjust the splint to my needs. Go Laura!!

Ca
Review №12

I had the opportunity to meet and speak with a wonderful young lady by the name of Laura. She had expressed to me that she was fairly new but I could not tell by how much she wanted to service me. Very eccentric and positive! Definitely will be using Letourneaus as my only pharmacy.

Bi
Review №13

Luis T and Franky did a super job with the delivery and install of my lift chair,They were very polite and the install only took minutes, Great job boysWilfred Poitras Jr

Ye
Review №14

Miguel and Frank delivered a hospital bed and table today for my mother and were wonderful. They were courteous and very careful with the floors - taking care not to scratch anything. Excellent service and highly recommend.

An
Review №15

Went in yesterday afternoon and was helped by Laura for stockings that I was prescribed but wanted nothing to do with. She made me much more comfortable about everything and we had a nice chat about my dad who’s currently suffering from Alzheimers. Really nice girl and was super professional.

Ch
Review №16

Miguel and Luis T were terrific. They delivered and picked up an electric recliner after I had shoulder surgery. I rented it as I needed something to sleep in. They were courteous, polite and very caring. Employees like this reflect the high standards of a customer oriented company... Letourneaus epitomizes that- something all too lacking in todays marketplace.

Ma
Review №17

Great product and excellent customer service! Miguel and Frank delivered our new chair and were very helpful. They explained all the chair features and were friendly and professional. Would definitely recommend Letourneaus Pharmacy!

Ri
Review №18

I went there to shop for a mobility scooter. Dan spent a better part of an hour with us showing us the pros and cons of each different scooter to help determine which one was best for me.He has also made the transaction much smoother by dealing with my insurance company for me.Very pleased with the service I received.

Da
Review №19

Miguel and Louis T. Did a terrific job installing my mother-in-laws lit chair. they were extremely careful bringing it into the house and setting it up in her apartment. Miguel was very kind and thorough in explaining how it works with a frail 96 year old. I would highly recommend Letourneaus Pharmacy for any durable medical equipment needs.

Ma
Review №20

Frank was punctual, serious and thorough about his work tuning up my recliner.

Ma
Review №21

What a great and helpful bunch of employees. I was able to buy a lift chair during Covid for my 91 y/o great uncle between emails and calls with Dan. He even sent a video to show the chair and features. Above and beyond. The delivery was wonderful. Miguel and Luis T were great. Moved the chair exactly where he wanted it and showed him all the features. Chair itself is excellent quality. Skip the furniture store and head to Letourneau’s.

Le
Review №22

Miguel and Frank were so professional, and well-mannered They took all the time I needed to explain the chair’s features and even installed the battery backup for me. I was very pleased with the service. Thank you. Pat Driscoll

Ju
Review №23

My husband recently had shoulder surgery and needed a recliner chair for sleeping so he called Letourneaus Pharmacy and spoke to Dan who was super helpful and informative. Dan was able to guide my husband to the appropriate chair for his needs at a very reasonable price, and arranged delivery the same day. Miguel and Luis T arrived as expected and called a few minutes before to let us know they would be there shortly. They brought the chair in, set it up and showed us all the different controls. They were very patient, professional and friendly. The chair looks new and works perfectly. All in all, an extremely pleasant experience for a trying time. My husband is looking forward to finally being able to get some rest in his new chair. Thanks!

Ma
Review №24

Dan & all representatives in the showroom were very knowledgeable of my father’s condition and what recliner chair would work best for him.The professionalism carried through when Luis M & Gio delivered the chair. They both were sensitive to my father’s hearing issues and took the time to explain the controls and go over the manual in a respectful manner.

Be
Review №25

Louis T and Frankie delivered the special recliner chair on time and both were very professional, taking time to teach me all the controls. Gio in the showroom spent his time patiently explaining the different lift chairs available and answering all my questions. All three are top notch

Ca
Review №26

Luis M & Gio were extremely professional and courteous upon delivering a bed for my ailing mother. Prompt, expeditious with the set up and took the time to pleasantly explain the operating instructions. Would highly recommend Letourneaus Pharmacy to anyone in need of medical equipment delivered to their home.

Ch
Review №27

Just want to reach out and thank Luis Martinez for his assistance arranging equipment through my insurance company and walking me through every step. Luis was a great listener, very polite, answered my questions, knows his job and making my difficult situation become quite simple. Luis is an asset to your business and greatly appreciated his service today.

ch
Review №28

Luis T and Miguel are awesome they got out asap with our medical recliner saved me getting through us surgery. They setup made sure it was clean great service I couldnt have got through without was best decision! This company is very professional. Thanks again Luis T and Miguel for helping us out and your great service!!!

Ca
Review №29

Luis T. And Frankie just delivered the chair. On time and very nice and professional!!

Cy
Review №30

Miguel and Frank did a wonderful job. They were very helpful. The chair is amazing!

Ca
Review №31

My husband was in need of a hospital bed and the insurance company couldnt find one. Letourneaus came through! Luis came and set up, cleaned and sanitized the bed. He also made sure we were comfortable using it. He was also the person that came to take the bed back. He was so professional and he. Thank you for making a stressful situation easier. Letourneaus is a great company.

Le
Review №32

We came to Letourneaus to take a look at power lift chairs. Dan guided us through the selection of chairs and helped us pick an appropriate size chair. After looking elsewhere at other options we decided that the Golden Technologies Cloud SME was the right chair for us. When we came back Gio went through the chair operation with us and set up our delivery. Louis T and Miguel delivered the chair at the requested time, set it up and helped us arrange the room for our needs. Everyone was helpful, professional and courteous and we felt satisfied in our experience at Letourneaus.

Mi
Review №33

Miguel and Luis T. delivered my power lift chair. They were professional, kind and extremely polite. They had to move the lift chair up some tight stairs and they made it all look easy. I am extremely happy with the quality of the chair lift from LeTourneau’s and the amazing customer service. Awesome delivery service!

La
Review №34

We had a Pride chair serviced by Letourneaus Pharmacy technician Luis Martinez. He was very professional and helpful. I would recommend him and Letourneaus to family and friends. Thank you for your assistance with our repair.

Jo
Review №35

Change is difficult - for most of us- and as we grow older it becomes harder to accept the loss of abilities that we had taken for granted our whole lives. It became clear my elderly mother would benefit from a power recliner/lift chair. As I began my research I happened upon the Letourneaus website. I gave a quick call, explained the situation, and Dan immediately sprang into action by providing descriptions of the recliners that he had available in the showroom. He quickly sent me a link to the manufacturers website and sent me photos of the chair that he thought was right for my mother. We went back and forth about a variety of issues and his eagerness to research my questions and provide speedy answers was unbelievable. He greeted my parents as we entered the store and sensed, at once, my mothers hesitation about making a purchase. He explained everything to her in an incredibly kind and understanding manner and guided her through the operation of the chair as she sat nervously beside him. As we left the store he said he would personally deliver it to their home, and in less than 30 minutes it was in and ready to go. When I spoke with my mother a day later the first thing she said was, This new chair is the most comfortable thing I could imagine. I give great credit to Dan and Letourneaus for making me as well as my mom feel so well cared for.

Ka
Review №36

I recently rented a hospital bed to recover at home from knee replacement surgery. Miguel and Louis T. were polite, prompt and very respectful of my home and protecting my floors and walls during setup and breakdown. Keep up the great work guys!

Ba
Review №37

Miguel and Louise T have delivered a rental lift chair for me and also the lift chair I purchased. There very willing to please and courteous. Dan was very helpful at the store in recommending a chair that would fit me right. Also helped us pick out the right mattress for my mother in the nursing home after her back surgery. Would definitely recommend them.

Ba
Review №38

Trying to find an ultra light rollator made by drive was frustrating. The companys knowledge of its products is very out of date. Somehow Letourneaus name popped up on my computer screen. They had just what I wanted. I can easily lift this 10 pound walker in and out of my car. It also has a comfortable seat.

Aa
Review №39

I don’t usually write reviews, in fact this will be my first, but I had to shout out the delivery guys, Miguel and Luis T. They made the experience incredibly easy and smooth... both were extremely professional, friendly and worked quickly and efficiently! Thanks guys!

St
Review №40

Luis and Gio delivered my lift chair and showed me how to use it! Good guys! Chair looks good quality!

Or
Review №41

I was looking for a guaze pad for my tattoo placed on ribs which they had. Ask for Laura because shes wonderful and helpful.

Ma
Review №42

We recently received the Golden Tech Lift Chair from Letourneaus Pharmacy and were very impressed with the service we received from Gio in ordering and with Miguel and Luis T. who delivered and set up our chair. They were very professional and courteous, respectful of our space in our home and did a great job. We would highly recommend Letourneaus Pharmacy and their staff.

VI
Review №43

Louis and Miguel came to take the hospital bed I rented from Letourneaus. They were the most courteous, friendly and extraordinary gentlemen I’ve had the pleasure to deal with.They are wonderful representatives of your business and I congratulate you on hiring such great guys!

Su
Review №44

Miguel and Luis T. were on time, courteous, friendly, diligent, did a fine job installing our new chair, and kindly removed the chair it replaced. This is our second chair and we would definitely do business again with Letourneaus Pharmacy. Thanks!

Ja
Review №45

Luis has been to our home twice now in the past month. He has an outstanding and professional demeanor. He is courteous and compassionate. He was more than willing to help in any capacity without being asked. Luis is a true example of the professionalism that Letourneaus excels to uphold. Thanks Luis!

Ki
Review №46

Miguel and Louis T were extremely kind, polite, helpful and courteous! They were efficient and helpful with the set up and instructions for use on my new lift chair!

Ge
Review №47

Miguel and Frankie did a great job installing and explaining the lift chair!

Be
Review №48

What can I add that hasnt already been said about this wonderful place. I have had to deal with acute situations involving both my husband and my 92 year old aunt, and Letourneaus has gone above and beyond in advice, care, support, and execution. They helped to make some very stressful situations much less so, and did it with kindness and humor. Everyone we have dealt with from pharmacy/retail staff to delivery staff has been exceptional. We are so lucky to have Letourneaus in our community.

Do
Review №49

This is the second lift chair we purchased fron Letourneaus Pharmacy. Great quality product and even better service! Miquel and Lewis T delivered and set up the chair for my mom. They were very kind and helpful!!!! Everybody should buy their medical supplies from Letoureaus if you want great customer service!

Ro
Review №50

Very good staff. These guys know the products. Luis and Miguel were super. They made sure everything was right. Great product, great delivery.

Bi
Review №51

Miguel and Luis T came and picked up the chair I Rented they were on time they were polite and professional in their duties thanks again guys it was a pleasure doing business with you

Ja
Review №52

Luis m and g.o were very professional did a great job. we were very happy with them

El
Review №53

My father needed a wheelchair unexpectedly. GIO assisted and was very helpful with his knowledge of the products. His great customer service and knowledge was very much appreciated at a difficult time for my family.Thank you

Al
Review №54

Dan, Luis and Gio are the most knowledgable, patient, helpful and kind team Ive seen in the So NH/MV area for DME. They went above and beyond and had a new Whill in stock! Competitive with amazon/internet pricing. Were able to recommend local resources for home mods too. Thanks guys!

Li
Review №55

Thank you for everything, the guys are so helpful Gio Rojas, Luis Martinez, franky

Ma
Review №56

Luis and Gio were fantastic. very knowledgeable on the chair I ordered. they were on time with the delivery and I can’t say enough about the service

Pa
Review №57

This is the ONLY place to go for personal service and high quality medical equipment! They are extremely knowledgeable and wonderful to deal with. We purchased a wheelchair from Letourneaus about 20 years ago (from Sean, who was very kind, funny, and brilliant in helping my cousin pick out her first wheelchair. ) We just ordered another - and Seans son, Dan, provided the same caring, excellent attention that his father did all those years ago! This is a top notch business - with a personal touch.

An
Review №58

Frank was very polite excellent service.

D
Review №59

I went in with a script for a Nebulizer, but they could not submit a claim with my mothers insurance (its definitely covered under her plan). I dont fully understand why, except, to my knowledge, some pharmacies are not set up to submit Part B Medicare claims. (Complicated and lengthy bureaucratic paperwork, most likely.) After a couple of phone calls and internet searches, I found Aeroflow Inc. and submitted all the information online to receive a shipment at the pharmacys recommendation. Aeroflow has a super user-friendly, quick online process. I kind of wish the pharmacy knew about the company beforehand to save me the headache of inquiring with Medicare. 😕Edit: thank you for your reply, Dan. Im always curious, and you helped me to understand fully. Thank you for taking the time to reply. It was very thoughtful of you.

MJ
Review №60

Gio was informative, helpful, and patient. I ordered the rental of a wheelchair, and had it within an hour!

La
Review №61

I get my pet meds compounded here. So much easier than pilling a cat or dog. Hands down, the best pharmacy around! Great staff, great products! Highly recommend!!!!

Rh
Review №62

Miguel and Luis T were absolutely fantastic, effective quick and knowledgeable. Gentleman . Thankyou

Da
Review №63

Rented a recliner just prior to surgery...best thing I did...It lifts, reclines, lays flat, has ZG, and is all at a push button...after 2 months, I returned the rental still well pleased...then bought my own! Every single person here is knowledgeable and helpful...this is the place to go! 5 star rating from me!

Mi
Review №64

My husband was in need of a lift chair and after visiting several other places without finding anything to meet his needs, we decided to give Letourneaus a try. We were immediately greeted by Gio Rojas, who explained the differences among the display models, how each remote operated, the differences of fabric quality & care, and which chairs would be best for my husbands size and physical challenges. Gio was kind, caring and listened to our concerns and what we were looking for in a lift chair. Gio provided exceptional customer service! Needless to say, we found and purchased a chair which was delivered within a few days. Its been four weeks and my husband is very happy with his new chair, and so am I! Many Thanks to Gio and the delivery team for catering to our needs. You have all exceeded our expectations!Marylou N.

Bo
Review №65

Miguel and Louis T did a great job, on time, professional and curteous. Thank you!

A
Review №66

I purchased a patient lift for a family member. The entire experience at LeTourneau’s was excellent. Louis brought the equipment to our house and was exceptional in demonstrating and offering tips for operating. It really helped us!! Also Dan spent considerable time and allowed us to pilot the equipment prior to purchase. No other vendor was willing to help us during a very challenging time in our lives. We are so appreciative. I highly recommend them for their service, knowledge, and customer support.

Rt
Review №67

With Luiss assistance, we purchased a lift chair for an elderly family member. His service was excellent! He offered information on how to size the chair, fabric to choose, and even Medicare reimbursement. We had looked at several places before Letourneaus and no one provided assistance like Luis. He made the process go so smoothly and we would not have ended up with the right chair without him.

Be
Review №68

Latourneau’s provided exceptional service in helping me prepare for knee replacement surgery! I am renting a hospital bed to assist me in remaining at home! In addition to the bed, Dan was great in explaining the difference to me in the various lift chairs! Yes, it’s a big investment but his help was outstanding! My chair was delivered today and both Isiah and Elijah were great! They were professional, took great care in bringing in my chair and in setting it up! They were top of the line and carried over Letourneau’s great reputation both in the store and while on delivery! I highly recommend Letourneau’s for any health care needs!

Lo
Review №69

I meant to send this sooner. I just wanted to let you know that my mom is doing very well with her new upright walker. Also, your staff member Gio was absolutely wonderful to work with. He was very patient and explained everything and made adjustments for my mom. She was very happy with the customer she received as was I. He is an asset to your facility. Thank you GioLois Goodell

An
Review №70

I have to say that the customer service is exceptional. My son just recently broke his leg and I needed a wheelchair and I called Letourneaus Pharmacy and they accommodated me right away and had everything ready. Luis that works here is very pleasant and goes out of his way to ensure I received everything I needed. Everyone needs a staff member like Luis working for them. Thank you for everything and I will recommend Letourneaus Pharmacy to everyone.

So
Review №71

I appreciate all the help that I received today from Letourneaus Pharmacy after having such a tough day finding what I needed from other Pharmacys I called and a associate Dan answered the phone and got me what I needed my order was ready within the hour I picked it up best experience they made my day today😊 Thank you.

Ch
Review №72

I had a difficult time obtaining the device I needed, but Letourneaus really came through. Not only did they work with my physician (who had not been responsive with me) to obtain the necessary scrip, but they were warm, friendly, helpful, and reassuring. Special thanks to Luis who was calm, patient and caring in explaining my device to me (in English) as well as giving complete instructions to an older patient and his caregiver (in Spanish). Luis - you are a true gem. I will definitely go to Letourneaus in the future.

Ja
Review №73

Best pharmacy in the Merrimack valley, employees are very helpful and knowledgeable and their management treat their employees really well unlike Conlins pharmacy in Methuen. They should take notes from letourneaus pharmacy

jo
Review №74

Miguel and Frank were outstanding

La
Review №75

Alicia always takes such care in working with me regarding my children’s vast allergies. She is professional, friendly, and refills our meds quickly.My children can’t have any over the counter medicine. I am so grateful for Letourneau’s.

ma
Review №76

I’ve been looking for a medical supply store in my are for a while that had some sort of display of mobility scooters. I found Letourneau’s on yelp and saw the pictures posted of their store and decided to give them a shot. I’ve been on the hunt for a mobility scooter for my father for the past 8 months and it’s really been difficult to find a store that had more than 1 or 2 on display. This store exceeded our expectations. Their store has a lot to offer and items on display without being too overwhelming. We were helped by a gentlemen named Luis M and he was extremely helpful and knowledgeable. My dad was allowed to test drives the scooters around the store and Luis explained the differences between them and showed us how to take them apart for traveling. With such a large display my dad now has tough choice to make. Luis was the best and we will definitely be back this week to purchase his new mobility scooter. This store was definitely worth the drive from Lynn, MA.

Me
Review №77

Purchased a lift chair for my mother. The experience, from the beginning, was amazing. Dan is a complete professional, following-up with me regarding the order and throughout the process. He even called me on his day off the check-in! They are lucky to have him. Luis and his delivery team were exceptional. Working with our schedule and really taking the time to set-up the chair and show my mother how all the buttons work. They even refunded our delivery fee due to a shipment delay which wasnt even their fault! I first started going there for their famous bum paste for my little ones. Now Im going there for everything they have to offer. Thank you guys!!

Ta
Review №78

They always are there to help! They have gone out of their way multiple times for me. They are making my cats heart medication and I’m blessed to have them keeping my cat daughter Boo! She is 17 and I’m 33 so this means so much to me! I love the whole team!! Boo and I thank you! ❤️🐾🐾

C
Review №79

Ive both purchased and rented items from Letourneaus, and there is no better pharmacy if youre considering durable medical equipment. Dan is professional, knowledgeable, helpful and responsive, qualities rarely found nowadays. And Louis and Chris are equally skilled and helpful when service is required. Five stars just might not be enough for Letourneaus!

Ch
Review №80

We recently needed a lift chair to allow my husband a comfortable sleep. The folks at Letourneaus were wonderful - patient, knowledgable and very attentive. We went back several times to try out different chair models; they gave us an option to try renting a chair for a month. Then they called the chair manufacturer for us to find out when the newest model was coming out and called us when it came in. Back we went, and we were able to purchase and get the chair white glove delivered in 48 hours. My husband has now had a comfortable nights sleep on his new Golden EZ Sleeper for 6 weeks! We couldnt be happier with the experience and our purchase. Thank you Letourneaus family!

An
Review №81

Over the past few years Letourneaus has aided us in the rental and purchase of durable medical equipment. They are knowledgeable and accommodating. I recommend them highly.

Ma
Review №82

The other reviews are spot on! Luis and Izayah were the perfect mix of professionalism and patience. I needed a lift chair for my dad and they answered all my questions and concerns. No pressure sale and the selection was great. Chair will be delivered tomorrow. I would not hesitate to use Letourneaus again for any medical supply needs my family has in the future.

mi
Review №83

Awesome group of people...AAAAA+++++.... Ill use them again.

Ca
Review №84

I rented a hospital bed and was very happy with Letourneau’s service and price. The delivery and pickup were on schedule. Louis did the installation and return. He was very professional and made sure I understood how to use it. He even wiped it all down with disinfectant. I can recommend Letourneau’s and they will be my source for medical equipment needs.

Ma
Review №85

Luis, Izayah, Gio are exceptional with customer service. They have all helped me especially Luis I cannot say enough about him with everything. He deserves a big raise.items he is the best

Na
Review №86

This is the first place you need to try when looking for a lift/reclining chair! I admit I was a bit skeptical at first but I am so glad I went to Letourneau’s! Dan assisted me, spent time answering all of my questions, helped me figure out the best chair for me and was able to get the chair delivered before I was discharged from the hospital. I cannot say enough great things about Dan and the entire staff there. The delivery guys were also wonderful! They set up the chair and again, instructed my husband on the remote. This place is not ‘just a pharmacy’!

ip
Review №87

Dan was pleasant, professional and very well informed. He was honest about all the features of the items we were interested in. He went the extra mile and found us an option that was not readily available.

Ca
Review №88

Letourneaus is the best! They were the only place we could rent a lift chair from when we needed one quickly for my dad and we also rented an electric bed from them. Very kind and helpful on the phone, deliveries and pick ups on time. All around a pleasure to deal with. Highly recommended.

Lo
Review №89

Recently my wife needed to update her mobility scooter and we visited with Dan at Letourneaus to discuss our options. Dans help in securing the documentation necessary to for our insurance company was invaluable beyond expectations. This required a lot more than the average documentation including multiple doctor statements, a home visit and other follow-through work. I cannot imagine being able to secure this scooter and the needed insurance approvals without Dans persistence and follow-through. Letourneaus is a rare, A+ provider for those who would benefit from third-party assistance of any kind.

Je
Review №90

Gio was very helpful answering all my questions and also helping me pick some things out for my mom.

R
Review №91

Letourneaus Pharmacy staff, especially my interactions with Dan McKallagat, have been professional, courteous, and prompt. Whether in-person, on the phone, or via email. I recommend Letourneaus.

Di
Review №92

Had emergency hip surgery and needed a lift chair. My husband googled, found Letourneaus, and called. Luis answered his many questions and had a few of his own. He was so helpful. We rented the lift chair, bought a tray for my walker and a shower bench per our home care specialists recommendations. Luis and Izayah delivered and set up the chair exactly where I wanted it, showed me how to use it, attached the tray, explained the shower bench. They were awesome! Polite, professional and extremely knowledgeable!! Thank you Luis and Izayah for great service. So nice that I can recommend Letourneaus to others who can benefit from your excellent service.

Ca
Review №93

Great service! Knowledgeable (and I have dealt with many other medical centers who didnt care if they helped you or not.) I wish they handled oxygen as there is a huge need for another company to handle oxygen.I like that you rent out transport chairs. This is great for me. Mother visiting for a week.

Ly
Review №94

I was in the store Thursday evening and Luis helped me understand the difference between the liftchairs and the scooters. He was really respectful and helpful and even gave us recommendations on specific models. Letourneaus is very lucky to have him! Keep up the great work.

Ja
Review №95

Wonderfull knowledgeable service provided by Luis as we shopped for a rollator. He carefully showed the options available as well as clearly explained the proper operation of this durable medical equipment. Letourneaus carries a broad selection of items and Luis is one of the employees who can capably provide needed assistance.

Ke
Review №96

LUIS AND ISAHYA DID AN EXCELLENT JOB DELIVERING AND SETTING UP THE CHAMPION LEFT CHAIR WE BOUGHT FROM LETOURNEAS. DAN ALSO WAS VERY HELPFUL IN THE SALE AND DELIVERY OF THE CHAIR. I AM VERY PLEASED WITH THE QUALITY OF THE CHAIR MARK AND KELLY

Ne
Review №97

We recently purchased a Buzzaround Extreme scooter. Luis was the individual who took care of us. He was knowledgeable, patient and took very good care of us through out the whole process. My wife was very impressed with his attention to detail when explaining the use and care of the scooter. He was the reason we decided to make the purchase at Letourneaus.

Ri
Review №98

Came in to rent a regular wheelchair for the weekend and was completely delighted in the service. Luis answered all my questions thoroughly, and asked some in return. Result: I left with a chair that does everything I need and weighs 1/2 of a regular chair, for the same price. Definitely a fan of Letourneaus!

Ka
Review №99

We had a great experience with Dan at Letourneaus. We came in to buy 2 lift chairs. He never pressured us and we ended up with chairs that we love. We couldnt be happier.

Ca
Review №100

I would like to take this opportunity to thank Dan McKalliget for helping me to purchase a pair of Cathwear Briefs. I have had a superpubic catheter for a few months now and I was very depressed about using the leg bag. It would constantly slide down my leg, embarrassing me and the elastic straps irritated my legs and caused sores. The solution to my problems was the Cathwear briefs. They are so comfortable. The material feels silklike near my skin and they absorb any type of moisture. I can now have a better quality of life thanks to Cathwear. I’ll be back to purchase more! Thanks again Dan.

Information
68 Photos
100 Comments
4.9 Rating
  • Address:349 N Main St, Andover, MA 01810, United States
  • Site:http://letourneaus.net/
  • Phone:+1 978-475-7779
Categories
  • Pharmacy
  • Medical equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–1pm
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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