I already liked Andover a lot. Now that I went to the YMCA, I want to move here for good. It has EVERYTHING. Go check it out 😉

Women at the desk at 5am with glasses could be more professional and customer friendly.

Reservation system is very hard and i was at the pool and their precautions for covid are great here BUT there was an older woman in the pool just blowing her nose into her hand and flushing it in the water... Ive never been more grossed out. maybe putting some common etiquette to the site might help because YUCK.

Just joined. They have 3 pools and roomy place. 2 floors plus juice bar. I was from CA. This meets those standards.

They have done well in the Pandemic. Make sure you read the new rules to avoid surprises, for example, you need to reserve your spot for family swim time.

Now allowing fully vaccinated people to exercise without masks. Operating on the honor system.

Clean, modern, big, plenty of equipment for everyone except during the busiest hours. But even then the wait is rather short. Great classes. They seem to be taking COVID precautions seriously and I feel safe using the facility. I wish there were more open family swims times though as they seem to be in rather high demand...

Hands down the Best gym in the area. The price was so inexpensive and the place in practically brand new. The gym is always so clean and especially during the crazy times with covid running rampant, this place has all the precautions in place in order to prevent it. From temperature checks- to having people make reservations online ahead of time in order to make use of the upstairs weight room.

Great they even have a bathing suit dryer. WOW

Newly expanded and AWESOME for whole family. Kid programs, multiple pools ( family and lap pools). Rehab / Senior workout facility in basement ( drive up to the door). Huge selection of cardio machines ( many hooked up to cable TV - bring your ear buds). Yoga. Saunas. Kids pool / play area. Life guards. Free weights. Machines of all types. Smoothie bar. Kind staff (Linda at front desk is a favorite) and Bryan is a popular P.T. and Exercise Physiology expert from MM College.

2nd time in the pool with the family. The kids love it.

Nice place!

Nice friendly place, clean and respectful.

Fantastic, clean , great

Great place! So many opportunities and activities to do there! Pool, exercise, learn to cook, learn to swim, ect!

Great staff, very clean and covid compliant.

Amazing , clean and professional

Very clean, fully equipped

Really nice facility, gets super crowded during rush hours. Has basically all the equipment you could ask of any gym and its priced as a YMCA, so a pretty good deal. Also has a pool, which is really nice and not easy to find among other gyms.

Camp Otter Summer Camp is very good for the kids. It is fun and teaches as well as give them some independence and responsibility.

Absolutely amazing. This Y is huge. Everything you want in a gym and community center. It is worth the price. There is a wide assortment of fitness equipment for all ages and uses. The gymnasiums, pools and classes bring this Y into the upscale gym range. The dry sauna, steam sauna and the hot tub really help to round out the amenities of this Y. I highly suggest becoming a member.

The Andover YMCA has a friendly staff and outstanding facilities. This is a place that truly believes in offering their guests the best experience possible. We worked with their team in 2013 to create a positive aquatic venue and would highly recommend them to anyone!

I am giving this gym a 3 star because I don’t think it is worth the price for what you get. It seems like a large gym but when you practically use the equipment you quickly realize that it is not well laid out. There is not enough treadmills and the equipment seems squeezed together. There is so much space wasted on a huge staircase through the middle of the gym. The classes are great though and they have good instructors. The locker rooms could use an upgrade- the showers aren’t great and the towels run out fast.

I love this Y. It is, by far the best in the area. There are 3 pools, so there is always some form of swimming available. There is also a water play area for young children. Other features of the facility include a least a dozen treadmills, recumbent and upright bikes, ellipticals, and 2 coveted Concept rowers. There is a full range of resistance machines and a separate upstairs area for free weights. This branch is well worth the somewhat hefty cost of membership.

Nice staff clean equipment reasonable hours

Went to the pool, a lady had brown/yellowish crocs ON while swimming (crocs where white). I got sick for a week from it, not very sanitary if you ask me. Other than that the gym is nice both weight room and basket ball.

They need to change hours of operations. Closing at 8pm is to early and closing at 2pm on the weekends is way to early as well.

Great gym with clean locker rooms and lots of machines and free weights. The 3 looks are all great and serve different purposes. Facility as a whole is renovated and really nice, but can get really busy at times.

Great YMCA location. Love that they have pickup volleyball for adults.

Really great facility since all the renovations! Lots of space to park and many different multipurpose rooms for every occasion. Though Im not a regular there, Ive always found the staff to be super helpful and keep things in good order.

Since the facility upgrade, this YMCA is fantastic. Feels more like an Equinox than a local YMCA. Every machine has its own TV and the pool has a sauna and a hot tub. The classes are great too, with big and new studios.The only reason Im not giving it 5 stars is because my Dad had an incident where someone broke into his locker, which was locked and stole his gym bag.

This place is extremely packed in the afternoons, too small and it smells. They should have a limit on how many people can be at the weight at a given point. you can barely walk, I feel like I am in Disneyland,

I think the renovation of the facility is absolutely great with one exception & this is why I DID NOT give 5☆ rating. What were people thinking--there is one small set of bleachers in that beautiful gym. I believe the gym was not part of the remodel plan BUT who is going to stand all that time. There is adequate room for more bleachers. The score board should be dropped 6 inches. It can not be properly viewed.

I love this place. Here you can excersise and socialize. Plenty of activities for kids, teenagers and adults.

Its a great faculty, sometimes wicked busy especially in January--college student home for break and people with New Years resolutions. There are a wide range of activities for *all* ages. I go there a lot.

Awesome!all great instructors. Especially like lori p classes. Great new facility and everyone upbeat and friendly. 5 stars

This place is more rxpensive than any health club, whatever happened to it bring non-profit?

Great facility. Swimming pools are brightly lit & well maintained, and the staff are friendly and helpful. I greatly appreciated the loaner towels in the change room as well.

This place was horrible few years ago. After the 2015 renovation is became a haven... we go there regularly and my son is at their child care facility. Worth every penny. However, some employees are just jerks and think too much of themselves, especially when a barely graduate 20 something year old think he/she is the lord of the world.

Great organization. Gym is in great condition. Pools are clean and well maintained. New snack bar offers healthy snack choices.

Nice clean gym with lots to offer but WAY to overcrowded. If youre simply looking to work out and take a few classes there are lower priced gyms with equal amenities in North Andover. Something else to keep in mind, an individual membership wont get you class discounts for your children. Im not willing to pay a family membership for my 3 & 1 year old in order to get the discount on swim lessons . The Y should rethink this policy.

Excellent instructors! Love all group classes in specific spin, row circuit and Zumba. Great organization to be part of. I look forward to all of my group classes.

Very nice facility, newly built wing and updated throughout. Almost all machines are new. Only negative is they are busy and getting busier. Sometimes hard to get machine you need.

The facility is good. But way too crowded that its hard to find a spot or machine for the workout. Signing up for some aquatic programs are harder. You have to call the director and they are hard to reach.

Excellent instructors for group exercises.... newly renovated facility... Timings of group ex classes are all day long... a lot of variety of group ex classes... timings perfect for me... u can go either morning or evening... a lot of options... very clean facility....

I love this gym! Clean and I have never seen a piece of equipment down for more than 48 hrs. There are 3 pools and state of the art equipment and the staff is very nice and friendly.

Being their member for almost 1 week, I am still confused about their swimming pool schedule. They told me the swimming team use the pool from 4 pm to 8 pm, but I cannot use it at 3 one day and can use it at 4:30 the other day.But the atmosphere is very good there.

This place redefines YMCA facilities as a whole. Immaculate, state of the art equipment, multiple lap pools and children pools / aquatic play area, saunas, steam rooms, smoothie bar, numerous classes and other services. Before the renovations,, it was hard to imagine your average Andover citizen choosing the Y over any of the other nearby gyms, but this place is now setting the bar, and its been set high!

Very kind people and very good customer service that was aborted by the virus infection. I hope when something settle down I would reconsider my termination of my membership and rejoin.

Great space much improvement was done.

My son loves to to swim here.

Great YMCA with lots of class options, new equipments, several pools and jacuzzi and sauna. Group Fitness instructors seem pretty good.

The ANA YMCA is a great place to work out and relax. I am on their synchronized swimming team, and I love the team. ANA synchro is like my 2nd home, and I get to showcase all of my talent during synchro.

This place is a joke..paying so much money just to do nothing their. You can barely use anything without it being overcrowded. Not to mention the damn kids take up most of everything including the basketball court. This place makes tons of money why cant they make another indoor court downstairs just for the kids? Ridiculous.

Its very good for your health

Clean facility. Warm service. Best of all, great family pool!

Clean and modern facilities. Intelligent and competent personal training services. Offers a number of family and community services.

Weve been taking our kids here for swim lessons for years and they love it. The new redesign and expansion is great.

The pool here is good for kids practice

Great facilities, gym, swimming pools. Good location and big parking!

Stunning gym since the renovations. Floor to ceiling windows, have a set of monkey bars. Super fun

It was built around 2 years ago. Things are new. I am glad to have a membership here.

Great community. Wonderful staff.

The staff is super ignorant. My son was drowning during preschool swimming lessons. The instructors Jack, Nareila, lifeguard Laura didn’t pay attention at all. I had to ran to save my kid. It was a horrible experience. I will never recommend anyone for YMCA North Andover. For swimming it is a big big ‘No’.I have no option to go below one star.

Ymca Policy are in favor of Y. No make up for swimming class and recurring payment is a big rip off. For me, even though I put my membership on hold, they keep charging my account on file. When I asked them to remove my credit card info from the file. They refused to remove it. Even if I went to the facility personally. Recurring payment is a BIG rip off. Staff has zero consideration for Customer. They refuse to help anything related to account or fee. VERY DISAPPOINTED. JUST CANCELLED my ACcount. I was with Y for more then 7 years. Before Y used to respect customer. Listen to them and respond to them. New staff is money oriented.. All their policy are in favor of Y and no consideration for customer time or money.

Best health club in the area. Nothing high end or luxury but far better than a planet fitness.

Great facility. Love the redesign

The renovated facility is open with new gym and family pools. Great place. Lacks courts for racquet sports.

The most high end ymca ive ever been to

Nice pool, good programs, fitness center is subpar. It has surprisingly little equipment for a place its size and cost (1 set of dumbbells, 2 bench press, 1 of each machine).

One of the nicest Ys I have been in. Plenty of parking. The inside is clean and organized. The staff was friendly and helpful. The pool, steam room and saunas are nice options. The weight area is decent seze and they have plenty of cardio equipment. They have a crossfit type are which i like alot.

Great opportunity for family wellness. Nice, newly renovated facilities.

One of the best gyms around. has almost everything you can think of

Awesome ! We come here every Wednesday for swimming, so clean and professional

The YMCA IS AWESOME-front desk staff could be more courteous.

Just joined recently, very nice facility with great staff and classes

I usually have a good experience when I go to this YMCA, but people have always told me they have bad experiences and thats why they dont go here. Yesterday 2/25/19 at 5PM I went with my 6 month old baby for swiming lessons and the front desk guy was really unhelpful he lied about us making an appointment with the wrong YMCA. I had the confirmation code and when I called the YMCA customer service the lady refunded me the money and told me I was registered with the Andover MA YMCA wich was this one and she didnt know why they would tell me I wasnt registered when I was showing them the confirmation and no were in there it says Kansas. I was there for about 15 minutes in the front desk. Never BRINGING MY KIDS HERE AGAIN IGNORANT AND RUDE STAFF.

One of the better YMCAs in the Merrimack Valley. Has lots of high-tec equipment, was recently remodeled, and a snack bar. An added bonus is that the snack bar is healthy food. Seems obvious but its nice to see things like that. The only downside is that it is crowded in the weight room and parking lot so it can get a little clausterphobic.

This is a very nice, recently renovated YMCA.They offer a lot of lessons and programs. I havent tried any of them.The weight and cardio rooms were redone a couple of years ago, so the equipment is still in great shape. They have Expresso bikes, stair climbers, ellipticals, and treadmills facing towards large picture windows. They also have a large selection of free weights and cross-fit equipment.They have four pools, all of which are indoors. These include a lap pool, a very warm teaching pool, a family pool with splash pad and a smaller lap pool attached to the family pool. In the winter the lap pool can get very busy, especially when Merrimack College teams are using half of it for their training.The locker rooms are nice, though the family locker room seems to get dirty very early in the day. For some reason, the family locker room collects a lot of standing water, which can be gross. No issues in the adult rooms. If you only have a few items, like a wallet and keys, there are lock boxes in the hallway that you can use.They have a towel service, which is convenient. Even at peak times there are always towels available.There is a cafe that sells drinks and snacks.The staff is always very friendly and energetic. They are happy to help with any requests.

Supposed to be a negative 1mil.I rate it this because they have NO RESPECT FOR KIDS.In riding bikes,to splashing in the pool,they always put THE ADULTS IN FIRST.IT IS LIKE RACISIM.JUST BECAUSE THEIR ADULTS,THEY GET A SAY BUT KIDS DONT .FOR EXAMPLE,I went to the running and and the Person working said that I went on the running thing too long,but I only got to go on for a few minutes and the person working at the front said that I have to get off because of it.Sound like ROSA PARKS MUCH?AND at the swimming,I was just playing with someone else,and the adult gets a say in it but we don’t.Doesn’t that sound like British Parliament saying rules when COLONISTS HAD NO SAY IN IT EITHER.That is why I rate it negative 1MILLION.They should let the kids have a say in things too.

Recently renovated and expended. More and more nice equipment and great group classes.

Very modern and clean with great people

This facility has been renivated recently. You can tell people respect the equipment and the facility. In the renovatuon I wish there was more room dedicated to free weights and more benches. Its often very busy but thats because the facility is lovely.

Excellent place to go for exercise

With the new up grade it looks very clean and also extreamly nice peopel

This is a great facility. The employees are not only helpful but knowledgeable.

Visiting this Y from out of state, nice staff and environment

The renovations are great. Nice fitness and pool facility

Locker room is always clean, great friendly and helpful staff.

Great place with three indoor pools and lots of classes.

Awesome and modern place but there is a lot of people.

Priced right,clean,friendly, very good activities,

Great classes, awesome facility, friendly staff. I have been a member for years, and with the recent update, why would you belong to another gym?

Great value especially after the massive renovation.

Beautiful Y. Can get alittle crowded at times :/ Awesome staff, super friendly.

The building is very modern, has easy parking, and alot of nice amenities. The main entrance is always overcrowded on the weekends.

I have been a member for about 2.5 years, in that time the YMCA has changed alot and for the better dont get me wrong. It seems that the Andover YMCA has too many members now. Trying to work out there is somtimes impossible and it ruins the vibe and motivation when you have to wait 20 minutes for a bench becuase 3 people have after each other. When you get lucky and get a station youl beinterrupted 4 times with the question how many sets you got left bro? Im thinking about changing gyms just do to the volume of members. Im mad beacuse the management of the gym has not realized that a membership cap is needed.

If I could give them 0 star I would . Please don’t take your children there .

Great staff, beautiful, newly renovated facility. Great classes!

The facilities are recently redone and very nice, including a small turf space, kettle bells, etc. Sometimes a shortage of treadmills at the busiest times.