We took my son to the ER because he woke up with a bad cough and labored breathing. We were admitted incredibly quickly and the staff was kind and took us seriously from the start. The nurses and doctor were very good with our son even though he was pretty upset. They explained the treatment options and the pros and cons of the different options. After treatment, my son quickly improved and they monitored his breathing for a while before sending us home. We highly recommend the Kansas Medical Center for emergency situations.

Went early in a Saturday morning with swollen face due to staph infection, they were fast to get my info and was being seen withing minutes. Nurse was attentive and detailed, very polite and caring. Dr. Records was amazing, treated me quickly, and was very personable. A top grade facility.

Just wanted to give a review about this location because healthcare has definitely changed after the COVID19 shutdowns and mandates. I have had great experiences at the Kansas Medical Center ER located at 21st/Webb as it was located near our residence. The staff was always friendly and professional which is appreciated for a busy mom that gets some pretty sick kiddos over flu season.However, the care and consideration of patients have magically disappeared since all clinics and hospitals will not allow parents to stay with their children if she has other little ones in her care. This leaves mommas in a tough spot if she is the only parent avaliable given her husbands work schedule or personal situation. All that said, I wasnt treated very well when I arrived to the front desk. The receptionist was unprofessional and quite dismissive of our situation. She didnt even acknowledge that we are already anxious given a sick child and overwhelmed parent flying solo. From there it quickly went downhill. The nurse we had was rude and even called security as I passed everything over to my spouse that finally arrived from work. Apparently we were not allowed to communicate to one another as I told him the condition of my son, nor did the nurse over our case provide him with any information of our sons lab work. All of which was odd if not unprofessional. She then opened the door and asked me to leave...cause you know, new regulations.Look, I get it that people are trying to add extra measures for safetly during a pandemic. But can we please maintain great customer service and bedside manner? Please, dont allow healthcare workers to hide behind these senseless protocols and treat you horribly in the process. I would do my research before running to the nearest ER in the future. Be safe out there!

Just go released from this ER today after a car accident caused some major back pain. Everyone was nice, personable, and empathetic. I have been to the ER about 5 times in my life and I can say without a doubt this was the best experience I ever had. Everything was explained to me thoroughly and I felt they did an amazing job with my care.

I took my daughter in when she was sick, they weighed her. They weighed her again. A day later I have Dcf at my door with a claim that Im not feeding her and withholding medication from her..... Three days later at her doctors office with the same group I find out that they reported me due to their scales being incorrect. I called the hospital but they deny reporting it(we rarely leave the house and I dont own a scale so who else could have reported her losing 3 pounds, and inaccurately at that? ) and are now saying that their scales read the accurate amount. They are liars and will report you due to faulty equipment. (her doctors office is in the same group and told me a different weight was reported the day in question ). Im extremely unhappy with them and honestly would advise to just go to Wichita.

Some of the worst medical treatment available. lazy employees concerned with their own problems

My father has been in this hospital for 8 days and most of the nurses are crap even in icu . The doctor we need not found for days. My dad needing emergency special care and not getting it due to no doctor. The worst hospital experience ever. If there was a negative star that would be my rating.

Go to the newer one east of 21st and webb