My son was evaluated by Dr. Zurfluh. We were really impressed. He was kind, patient and made sure that we had expressed our concerns and give background of issues we had seen prior to the evaluation. He then met with our son and heard the issues from his side before performing the evaluation. While the evaluation was done virtually, our son still found it engaging and interesting. Dr. Zurfluh performed the evaluation on Monday and met with us at the end of the week to talk through his analysis and next steps. He took his time to explain his evaluation, made sure our questions were answered and then met with our son and us separately to talk through his analysis. He was encouraging when talking with our son and helped him see how making the next steps will help him be more successful and feel less frustrated. Now to implement these good ideas! I thought the office was very forthright with costs and what would likely be covered by insurance and what wouldnt when I initially called and followed up once they received confirmation from the insurance.

My son was evaluated by Dr. Zurfluh and if I could give a 6th star I would!!! The struggles and frustration with remote learning in our home have been very challenging. In scheduling our evaluation I was nervous as the time line from evaluation to report was given to me as 4-6 weeks. With the needs for support being so great I was feeling very helpless. Dr. Zurfluh evaluated my son on Monday, our feedback session was on Thursday and the report was emailed to me on Sunday afternoon. Less than 1 week turnaround time!!! He was able to see the need for this and go above and beyond to accommodate us. I am so grateful and would highly reccomend Dr. Zurfluh to others.

Wow! From the scheduling phone call through the assessment, everyone in the office is so knowledgeable and professional. Although we reached out to have them help us understand and manage our son’s peculiarities (top 2.5% of PSAT, AP classes, self taught musician but with possible executive function disorder) we left each wanting to have Dr. Reife evaluate us! Feedback with real solutions and plans that are easy to follow. HIGHLY recommend!

From start to finish our experience was nothing less than amazing. When I called they ask my insurance information they said they would look into and do the pre auth. my co pay was $35.00 which is GREAT..... When they called me back and told me what the co pay would be, but knowing it could also go against my deductible I called the insurance company and verified with them and had them email me just to make sure I had my bases covered.The information we were given was exactly what I was thinking from the beginning and was confirmed. Now we have a plan for my childs IEP and schooling. I am so grateful for how quickly we got in and how quickly it took for the report.I can honestly say the staff was amazing and for that I am truly and will always be grateful.

Buyer beware is the theme of my review. The neuropsyche evaluation itself was top notch - I work in the field, and I was impressed from start to finish. What I am NOT impressed with is the billing. I went to great lengths to ensure this service would be covered by insurance. I was assured repeatedly by the billing office that they pre-authorized the evaluation. At the end of the day, when you sign the paper saying you will ultimately be responsible, you will. Of course, I will pay what I owe but $1300 total out of my pocket is a HUGE chunk of change. I would never have pursued this if I had known how much it would be out of pocket! I am not saying that the evaluation was bad, I am saying that the billing issues were atrocious. At the end of the day, a business is only as good as its weakest link, and that was the pre-authorization process. I AM grateful that a payment plan will be accepted, and kudos to the new billing person who did work hard to try to get my insurance to pay. It is NOT the fault of this practice that my insurance didnt pay in full, but it IS on their shoulders that the pre authorization information was faulty - this practice does this for a living; I dont. I did not know all of the questions to ask, and I got burned. I would suggest that anyone looking to have insurance reimbursement take the time to get the pre-approval on their own and in writing, and to be sure any deductibles that need to be met are met. (I found out that there is a separate deductible for mental health procedures apart from regular health care, and that is where the breakdown occurred. It is all on the same insurance card/plan - who knew? I do, now!!)