I received the best massage ever by Joshua and had a lash perm from Katrina. I am so pleased.

Wonderful staff and great environment! Highly recommend Joshua for a deep tissue massage.

The staff was very pleasant and knowledgeable. I died up about 15 minutes early and they were able to see me as soon as I got there. The whole process went very smoothly. Ill definitely be returning in the future.

Got my hair colored purple & was not informed that it would wash out within a month. i called and they told me to send an email with photos because it washed out the next day. i called again due to the email not working & they answered and hung up my calls.

I feel like a million bucks after I leave. They are very good at making sure that your experience is an excellent one.

Had a Vichy massage. I have had Swedish massages before and they have been intense and deep massages. This massage was quite weak and did not enjoy the massage. I did not understand the purpose of the bath after but it was okay. The room was rather cold.

Saw Dani for a wax and tint. She always does an amazing job and makes sure Im happy with it AND it looks good. I dont let anybody else near my eyebrows, its worth it to just wait to see her about every other year.

Had a lovely massage with Mally. The staff are friendly, professional, and polite. 10/10 would recommend. 👍

Love! This spa is so warm and inviting and they have excellent customer service. I received a gift card for my birthday and was unable to use it due to the pandemic in the amount of time noted on the card and they said they will always honor the card, even in 5 years. Best spa in Anchorage! I appreciate the cleanliness, the services and the expertise of their staff. I will be going back and I highly recommend!

My visit was a pleasant one, they answered every question I had.

Worth the money. Very relaxing enviroment.

I’ve been to Allure a handful of times for massages. I enjoy the ambiance of the place. Every time I get a massage I’m shorted for time. If the massage is 80 minutes it really ends up being 70 minutes. If it’s an hour and 15 minutes I only get an hour. Not sure why the time is always shorted but also happened to my friend I was with. Not sure if it’s a spa rule to short all times or what....

I don’t normally write bad reviews but my husband booked me an appointment and we paid over $200 I asked for heavy highlights almost completely blonde I didn’t want to see hardly any brown when she was finished and I walked out of there with dirty dishwater brown hair with orange highlights when I pull my hair back into a ponytail it looks like I still have the same brown hair with a little orange tent it was ridiculous

I love this place for massages! Hands down the best!

Allure is my heaven, its exactly what Ive been looking for in Anchorage, a spa that offers it all ( considering Im from Miami). Took all for of my kids in for a haircut and they took care of them amazingly, the kids loved the hair washing station and they really felt pampered. They are clean, upbeat and professional with a relaxing atmosphere that makes you want to come back for more. I highly recommend Allure and you wont regret it! I have had a mani, pedi, cut, massage and brow waxing and I rate all of those services 5☆. Thank you and keep up the exceptional work and safety even with covid.

Pleasurable atmosphere and very clean. Astounding place to have your hair done!

A beautiful salon with top notch amenities, but the massage left me lacking. It seems like a lot of money to go and feel like all you ended up with was someone who applied lotion. I will admit that they worked the knots out of my shoulders, but for 50 minutes I feel like I had enough knots going in that at least one or two more could have been worked out. But if you have dry skin, this is certainly a good way to take care of that.

I had Sarah Scott and she was extremely friendly. I am already very light blonde with roots and wanted to do my roots and go light blonde. Somehow I left with dark grey hair and am just very confused and disappointed in how it happened. My hair was darker when I left than when I first arrived even. I was told to call them if I wanted to go lighter. Of course with that being my goal in the Beginning and some how it being WAY darker than when I started the appointment I don’t see how going back and paying again will make me feel better. Ruined my hair color but because Sarah was so nice, facilities were clean and beautiful, and my hair feels healthy still two starts.

Not good, didnt listen to what I wanted.Went for a back massage but got a heavy shoulder and light legs and arms massage. When I got to the room with the massage therapist she asked what I was there for but she might as well of not asked cause she did the exact opposite of what I wanted. Over all the message was fairly mediocre. Will not be going again.Update:So now that I have had some time to walk around and try to relax my lower back actually hurts twice as much as when I first went in.

Awesome place, posh and fancy. Sweet staff 🙂

The most relaxing and wonderful experience of my life! I got a facial and vishy massage and both were life changing. The staff were talented, professional, comfortable, and discreet. Everything was decadent from the robes, changing area, soothing music, comfortable seating areas, and an area with hair and makeup tools to put yourself back together after!

Had waxing done at Allure for the first time and it was great. Not fun, but the woman who worked with me was very helpful and good at her job. She knew what she was doing and gave suggestions and helpful advice.The atmosphere in Allure is so relaxing and nice, a step above any other spa in town. Staff were friendly and helpful. I had a great experience.

Relaxing environment

From the moment I walked in, they treated me like I was a celebrity. I was booked for a facial and a massage. The BEST facial I have ever had and I get a lot of them, all over North/Central America. The massage was good. Its a busy place and I wish I wasnt running the marathon the next day so I could have had my hair/make up done, the before/afters that I saw were amazing! Next time...

Don’t go to this place. They rip you off and suck at doing nails. Especially if you want the dip or acrylic, they don’t do that. They don’t do designs for nails either. Just simple painting or french. That’s it. I will never go back here. I’m so disappointed.

I had the worst massage tonight. I couldnt relax because my masseuse was so rough with pressure after asking for moderate. I told her twice to please lessen the pressure. It was painful. Her nails scraped me, she didnt apply enough lotion so it felt like my skin was tearing. Very unprofessional transitions. Thankfully they comped the massage.

What an amazing experience- the staff at Allure are so kind and friendly and have no hesitation answering any questions. The atmosphere is subtly soft and welcoming, making it perfect for relaxing. I arrived early and sat in the waiting room, enjoying tea in my robe and listening to soft background music. The changing areas were secure and clean, and had an area with complimentary hair tools for sprucing up before leaving. Josh was a very talented massage therapist, as well as very kind and friendly. He is very open to feedback and will let you relax in silence, vent about your day, chitchat, or even teach you about massage as he goes. Ive never met a massage therapist who was able to adequately work out the tension in my shoulders, but Josh rose to the challenge and I was immensely impressed. Would absolutely recommend Allure and Josh to anyone who needs a relaxing and healing day and I will definitely be back!

I had a wonderful time here! I went with an express pedicure and manicure. As well as having my make-up done and hair washed and styled. I was treated wonderfully from the moment I walked through the door. Each staff member was kind and professional. I definitely will return and highly recommend Allure.

I have never been so satisfied with the treatment and hair service I received at Allure. Exceptional. Beyond exceptional.Jenna Lee (master stylist) is my new go to hair stylist. She asked me what I would like to happen with my hair... I dont get my hair done often so I had no idea... I kind of just let her know what color Im looking for and told her that I wanted my hair more full looking.She did not disappoint, she literally took what little information I gave her and turned my hair into a master piece. I am amazed and I feel beyond blessed.If your going to go here, go see Jenna!

I have been coming here for almost two years. The service is always so personable, friendly and helpful. I have never had a problem getting an appointment scheduled at my preferred date and time, even when I have booked at the last minute. The services are fantastic. Love this establishment!

So what I needed! Atmosphere is relaxing, staff is helpful and polite. The massage therapist listened and adjusted as needed. Definitely will make this a stop everytime I visit Anchorage.

I took my friend there for her birthday to get a massage and it was amazing. The atmosphere there is so relaxing the staff is beyond pleasant. PLUS the massage was the best one Ive ever had. Ill definitely be returning there, in fact Im looking at booking currently.

Jenna did a great job on my hair color and listened to me. Very happy! I will be coming back. Great relaxing atmosphere too.

Took my pre-teen for a massage and facial and he had a great time. We were delighted to find a spa that offers services to minors, and were particularly pleased to find they offer packages geared to boys. We are definitely planning on going back!

The atmosphere is so relaxing and posh! Jenna Lee cut my hair and did an amazing job. My hair is difficult to work with and she made me like my hair and gave me a cut I can work with on my own! Love this place and recommend Jenna.

I figured three stars would average out my my two experiences - one being five stars and the next being one.The first time I went to Allure I was thrilled - I loved my cut and color and immediately booked an appointment with the same stylist eight weeks out to have a root touch up and dramatic cut.The second time was disappointing. As soon as the towel came off of my head I could tell that the red roots did not match the rest of my brown hair. For some reason the color from my previous visit wasnt recorded and something obviously different was used. I have thick, curly hair and my new short cut doesnt have a single layer in it - it looks like a Christmas tree. I had outings with friends planned and was really looking forward to having my hair done for the day. However, my stylist informed me that she couldnt style my hair because [she] didnt have a diffuser. She also told me that as my hair dried the roots would match the rest of my hair better. As the day went on I realized that the cut was not appropriate for my hair and that the roots did not match. This was made worse by the bright hair dye all over my hairline. I was so upset that I called the salon back to see if I could come back in for it to be fixed and they said to just give it a few days to see if the color lightened up. I explained that I was flying out the following day for job interviews (hence the fresh cut and touch up) - now Im across the country with an unfortunate haircut and even worse color! Several of my family members have asked what was going on with my red hair. Im very easy going and have always claimed that Ive never had a bad haircut - this is the exception. So disappointed!

I brought my 84 year old aunt for a facial and she had a fantastic time. They have been kind and provided a true spa experience. My facial was fantastic.

Expected more for such a high price. Paid $125 for what ended up being an entry level massage. I paid extra for deep tissue however left feeling the same muscle soreness and Indifferent to when I showed up. The front desk did not ask how my experience went, I felt the need to share my review here. Hopefully future clients will receive attention and client sairfiaction.

The first time I went to Allure, I walked out with one of the most fabulous hair cuts and highlights I’ve ever had. It was cute, used my natural short waves, and was subtly highlighted. It looked like I’d just come back from an expensive tropical vacation!So I drove seven hours to go back, after a two year hiatus. I paid extra to have their “master” stylist, since I haven’t had a haircut in a few years. I asked for a haircut and highlights.What I ended up with is literally ALL of my hair being dyed in alternating rows of red and bleach blonde. I look like a radioactive zebra. I’m now going to have to pay hundreds more to have another salon fix this this garbage.She spent 2 hours dying my hair and about 5 minutes cutting 4” of dead ends off. Didn’t refresh my haircut in any way. Just trimmed what was already there. That’s not a haircut by a master styling. That’s a trim. She then insisted on blow drying my hair even after I told her I don’t normally do that because “I like to give my clients styles they’ve never tried before!”How am I supposed to see if I like this haircut if you style it in a way that I literally never will?!When I said I didn’t like my hair, she said “well, then I guess you don’t like highlights.”THESE ARE NOT HIGHLIGHTS. THESE ARE LITERAL STRIPES.

I got a facial here and it was absolutely amazing. Jessica Barfield did my facial and she did a great job. She was very nice and made me feel completely comfortable. I will definitely be going back there!

I enjoy the massage that I schedule nearly every time I go to Anchorage. The quality is good and the staff great. I forgot my bracelet in the pocket of the robe and they found it for me even though they have the posted policy that they arent responsible for left items.I have also had a pedicure here on several occasions and that was very good and the polish lasted a long time without chipping.I have had at least three haircuts here, and I only cut my hair about once a year at the most. I liked all of the styles and cuts.Soo. Good job Allure Day Spa.

Though we have not gone to Allure for our spa day yet, the woman I talked to on the phone today was SUPER friendly, helpful, and intently listened.I would suggest that Allure invests a bit of money into your online appointment scheduler. Its HORRENDOUS and theres no excuse given the vast amount of great products available to fulfill this part of your business.We are very much looking forward to our day at the spa!

Very nice welcoming staff and clean establishment. I enjoyed the Vishy hydrotherapy very much. It is not a deep tissue but it was the most relaxing experience. My tech Mashe was amazing! Highly recommend her and the Vishy💜👍

This was my first time at this Day spa, and I did check out a lot of the reviews directly after my visit. Something I regret now :( It seems they get great reviews for some of their massage and other treatments. I received a gift card and have an up coming event so decided to get a manicure and pedicure($85.00 pedicure!!!). For $85 I expected a lot, I almost down graded it because of the huge price tag I thought there was no way it could be that GREAT. I was right, I have had a way better pedicure from the salon at Wal-Mart for $30 or from the little places in the mall!!! While the girl was pleasant, friendly, likeable and everything, I didnt get a massage of any kind, there is still dry skin on my heels and I got an express manicure along with my $85 pedicure. At the end I was sent to sit for 20 minutes where no one ever checked my nails again, I had to roll my pant legs back down my self ruining my fresh nail polish even though I sat there for over 20 minutes. I was told my entire spa treatment would take 1 hour 40 minutes I checked in at 11, waited for about 5 minute and was done waiting for my toes to dry by maybe 5 after noon. So my $85 pedicure along with my $35 express manicure, $120 spa treatment was over in less than an hour. Unless that 20 minutes by myself sitting on the couch counts as spa treatment. Oh yeah for a high end salon I wasnt shown the bathroom, offered a beverage, or anything. While they had some beverages out I helped my self after I saw them and walked around to find the bathroom while I waited. The experience was just not what I expected from what is considered a high end salon with a high end price tag. I will not return or recommend them to anyone.

I have been getting my pedicure with Susanna for many years. Everyone of the staff is outstanding. The atmosphere is calm, peaceful and I always feel wonderful when I leave the Allure Spa.I always look forward to my day at Allure Day Spa because it is like going on a mini vacation. My friends always ask me where did you get your haircut or where do you get your mani/pedi. I always give them a card and tell them the truth. Allure Day Spa is the BEST.

Best massage ever!! Mally was wonderful and worked out all my kinks! The Vichy massage is like non other!! I will definitely return!!

I had an 80 minute massage with Laura, who is amazing! The whole experience was very relaxing.

Jessica did my hair wonderfully. Listened to what i wanted and it turned out great. I will definitely be going there to get my hair done again.

Bomi is the greatest. She turns a 5 into to 10.

By far the best and most relaxing pedicure Ive ever had. The ambiance and calmness of the facility as well as the amazing staff definitely makes this place stand out. Ill be returning!

I had an eyelash/eyebrow tinting as well as bikini/leg wax. The experience was great and the results even better than I had hoped for. I will certainly recommend your spa and be back for more treatments.

I moved from DC about ten months ago and left behind my aesthetician of ten years behind. I was thrilled when I found Allure! Their space is fantastic and services are wonderful. Ive had brow and Brazilian waxing, pedicures and a facial. My mom is coming to AK in a few weeks and we are already planning our day there!

Anni is a pro!!!! Her waxing and mani / pedis are truly the best. I would follow her anywhere. I am a long-time client. Congrats to Allure for adding Anni S. to your team!

I paid for a 80 minute deep tissue massage. I time my massages, the massge was only 1hour. They shortened it by 20 minutes. This is not the 1st time either. So if i were you, time your massages. Also, It was not deep tissue, she only did it medium deep on my back the the rest of the massage was something my husband could have done at home (when hes lazy). Not very happy with this place.

Rose, Senior Massage Therapist, was fantastic. I got an 80 minutes massage from her after shes been certified in Lomi Lomi style. It was so relaxing. The technique reminded me of waves breaking on a shoreline. I usually need a lot of pressure for massages-deep tissue is usually what I ask for. She was able to apply steady, unwavering pressure for the full 80 minutes and really worked out muscle tension for me. Somewhat unrelated to the massage but still important: shes very personable. Thanks Rose!

Best place in Anchorage for a day at the spa! Massages and facials are fantastic. Allure gift cards are always well received! Love Allure 😍

Service was amazing and love my new hair!!!

Hello I had my hair cut by Jessica Pepper this morning. She was very kind the entire time and did a great job! I will be coming back because of her.

The most amazing hot stone massage Ive ever experienced!

Im from Minnesota visit a friend and Allure was welcoming and kind. When I walked in I was greeted by a nice front desk person. She showed me the robes and where the garment bag was for my clothes. I appericate that there was a lock on it. The waiting area is nice and relaxing. They have coffee and tea. I recieved a 50 minute massage from Mary. She was great and she listened to my areas I was needing more attention. Overall a great experience and if I can make it back before I leave on Thursday I will come get a facial. Allure is well worth the price.

Allow me to grace you with the knowledge of how amazing Allure Day Spa and Hair Design is. I was presented the honor of receiving such EXCEPTIONAL care at the magical hands of licensed Allure professionals. I came in for a haircut, a Vichy massage, a tropical total body quench and glow treatment and an ultimate facial. I was most fascinated with the comfy robe I was given to prepare for my Vichy massage and tropical body treatment, which I can tell was made with soft angelic hands anointed with the blessings of beauty from Aphrodite herself. My hair stylist was patient and understanding. She undid my old hot mess look and gave me an adorable vintage bob, thus, allowing me to look like I got my life together when it may not be the case (because a womans job is never done from balancing a career and/or education to caring for her family). I felt like a princess mermaid during my Vichy massage, the service began with a most thorough deep tissue massage continuing on with a special hydrotherapy message with soothing water caressing and cleansing the stress away from my body. *sings Little Mermaid tune* You want to be...where the Vichy massage therapists are. Next was my tropical body treatment where my entire body was exfoliated, then placed in a soothing cocoon with a special body mask on, and then emerged as a fully moisturized butterfly with soft, glowing skin. Finally, my day ended by zapping away 5 years of damage off my face with a fantastic ultimate facial. I saved a lot of money away from Botox and botched plastic surgery that would have surely left me looking like a walking Picasso painting. My wrinkles and blemishes were plumped away, penetrating hydrating products from Guinot which illuminated my skin with the special aid of a safe electrical current device.I was given the red carpet treatment from the early 15 minutes that I arrived to the moment of my departure. Do you or someone you know want to feel like royalty whilst receiving a pampering of a lifetime? You must come to Allure!

They take very good care of you massage was epic

A quiet relaxing place to get a facial, get a massage, have your hair done, or get a waxing. Put on a cozy robe, sit in a comfy lounge chair and relax.

The best massage of my life! The robes are awesome, aswell as the atmosphere.

I don’t typically write bad reviews but when you give something as a gift for a special occasion it can be frustrating when the company doesn’t take care of business.Booked a treatment for a gift, spoke to the rep and she said it’s booked. She showed up, no appointment! Then they blamed her for not getting a confirmation! This was supposed to be relaxing but it turned out super stressful for everyone.Not a good experience, they just keep playing the blame game! Blaming us for their screw up!It’s one thing to mess up, but to blame it on your customers? Not a good way to conduct business.I have to say, they recognized the issue and took care of us. I wasn’t after anything but an I’m sorry, and a fix for a flawed system. They comped the appointment and she still has credit for another appointment so I’m okay with it. I still wish they would’ve handled it differently from the beginning but they made it right at the end. Hopefully things go a little better on the next visit.

For the price you pay at this very overrated spa you should get a lot more for your money. Do not waste your time here, there are better places to get a massage in Anchorage. The last massage I received here was a pregnancy massage, the room was so warm the masseuse was sweating, it was uncomfortable. The massage itself was just okay. The changing room was dirty from peoples shoes and the process of using a garment bag to store your clothes and personal items needs to be reconsidered.

I received a wonderful facial - deep cleaning of my pores (that does not feel great but needs to be done) followed by a wonderful massage of my face, head, neck, arms and hands. The environment is clean and peaceful, the products used are gentle and smell wonderful and the pricing is good - a great way to take a break that enhances health and appearance!

Rose was ABSOLUTELY...THE BEST! Loved my “Lomi Lomi” message and Dead Sea Body Mud Masque...followed by the revitalizing Vichy Shower....felt like ..Royalty! Worth every penny..will be back!!

Terrible front desk and horrible mindfulness of others time and money.I went I was driving in on a blocked highway so I called ahead of time to make sure everything would be okay if I was late. I had her put the appointments on hold so if I got there on time my slots would still be there. I got there and the nail stylist decided to leave. and my massage was moved till 4pm.I work 120 hour weeks and this was my one day off for the next month. Not only did the receptionists put a sour taste in my mouth I had to waste 6 gallons of gas to get there and back.

Camille is the best masseuse and very zen. The best massage I’ve has in 10 years!

Went this last summer and the stylist fried my hair when all I wanted was a balayage and wanted it LIGHT blonde. I got very yellow fried hair that ruined my hair! Also it took her 6 hours appoinment was at 9 am and didn’t get out till 2pm. I recently had to cut six inches off and my new stylist said my hair was so bad before. Not coming back! Gave 2 stars because she was polite and the space was pretty.

Clean and nice location. Staff was friendly. Price was a little high. 50 min massage was 85 without tip.

Here in Anchorage for and extended business trip and I needed a hair cut and pedi. Getting your haircut while traveling is always risky, but in this instance the gamble paid off. Nicki did a phenomenal job cleaning up my edgy razor cut bob. She has mad skill. My pedi by Elizabeth is just what I needed. My heels were torn up as a result of the very dry climate here. I had a pedi the previous week somewhere else and the callous treatment was abysmal. Elizabeth got right to work and had my feet soft and smooth in no time. Thanks, ladies, for treating this east coast gal like a princess. Alaska is lucky to have you both!

Great place for lash extensions!! Janette is wonderful. Highly Recommend!!

Great hair salon in Anchorage for me...Cassi does a great job. The atmosphere of the place is great

Worst service Ive had in my entire life. My stylist was very rude. The first thing she did was insult my hair, then complain about having to work on it because it will take too long & she didnt know [I] wanted a balayage though I was very clear on the phone. Also, she was distracted by her phone+husband from the beginning of my appointment. To top that all off, she accidentally sprayed me with the water while shampooing which ruined my clothing & makeup. Most ridiculous time of my life & i still had to pay an outrageous price. Hair looked alright in the end but would not recommend this place to anyone.

After a bad hair cut at another spa, I was referred to Allure. I couldnt have been happier with the service I received from Micha (my apologies if I spell your name wrong). She really took my bad day and turned it around. She was personable and showed genuine compassion for my situation.I would recommend her to anyone. Thanks so much for giving me a hair style that I can love.

I love allure and the staff. Most professional and friendly ladies around!

Make an appointment with a stylist or massage therapist that has been recommended to you. Large menu of services available. Sometimes appointments can be difficult to schedule.

Clean place however the massage could be better a little more pressure on the right parts was missing

I jus had an awesome Hydradermie Lift Facial with Chantal. She is very knowledgable about skin and pays attention to detail. I would recommend her to anyone looking for a superior esthetician.

I make it a point to come here once a month, this is the best massage in town!

I moved to town not to long ago and was looking for place to get some much needed relaxation time. from the star to set up the appt. the girl over the phone had horrible customer service not willing to really answer questions or give suggestions. but i set something up anyways thinking they probably wouldnt all act in such a unprofessional manner, but they did.

I regularly go to Allure for a massage with Jalisa, the experience is always very relaxing - from the time I walk in the door. Great customer service and consistently a great massage!

Two years ago, had my eyebrows done there and they burned my skin. Last year, someone did my nails and caked on yellow gunk polish---old and just the worst. Not a nail salon. Then hair. Overpriced and under experienced. 3 times, not the charm. Yu Salon is the way to go for hair.

I wouldnt even give this place one star but had to so I could write a review. I booked an appointment two weeks in advance, showed up and waited for 20 minutes only for the front desk person to come tell me that unfortunately they cant get ahold of the therapist who was supposed to do my massage. When asked to speak to the manager she was off the clock for the day. This is the most rediculous service I have ever had in my entire life. I dont recommend this place to anyone. Not only are they way over priced but they give crap service. Unbelievable!

Good spa experience! Just dont go to the salon

Ive had intense lower back pain for years and was so surprised to find relief during my Vinchy massage this past weekend. Gordon Willis has mastered the art of combining massage therapy, acupuncture, and chiropractic care into a pain-less muscle healing technique. Once I finish moving I plan on going back for a few follow up sessions that should hopefully permanently end my lower back pain! Not only was he able to pin point the areas of pain, but he used pressure points to relieve the sore muscles. I was truly shocked and amazed that his techniques worked!!! A good friend set up my Vinchy massage with Gordon and I would definitely recommend requesting him when setting up a massage at Allure. Thanks Gordon!

Loved my massage. This is a great place to be pampered.

Awesome Express mani/pedi

My hubby surprised me with a visit here and i must say i was impressed. I loved the decor and mood lighting. The place was clean and smelled of Eucalyptus. I got a full body massage and mani/pedi. The staff were all friendly and they all spoke english! :). I felt pampered and well taken care of. I would recommend this place to others.

The top hairdresser there messed up a simple bleaching of my hair, not going back ever again.

Massage was ok, not terrible but not great. Waxing was great, very happy with that service, but eyelash tinting was horrible. I have blonde lashes and they looked ok in the dim light in the salon but looking at them at home, my bottom lashes look like they were done a month ago, roots not done, uneven color, Im not happy. Sent an email to Allure to give them a chance to fix it but no response. I should have just saved my money and gone to brow chica brow.

A little slice of heaven

Fun place to go but it is pricey

I have been there twice, years apart. The first time was for a pregnancy massage. After I was undressed and in my robe, I was told to wait in an upstairs lobby and I was there for over 45 minutes! So many people walked by but no one talked to me. I almost left but it had been a gift from my husband. Finally an unprofessional woman, sorta punk-rock-ish, came in and gave me a very light-touch massage (no harder than running your hand over someones skin). My back was so sore from pregnancy, I was in real need of a deep tissue to correct it. I kept telling her but I think she was afraid to hurt me. The massage lasted no more than 35 minutes and it was supposed to be an hour long (I assumed it was because she was late). Fail. I was so disappointed I just said thank you and left.The second time, years later, I was getting makeup done for a wedding. I asked for fake lashes for a real Marylin Monroe look. Disaster! I got what looked like a teen, she started to put mascara on me, then said Could you just take this to the bathroom and put it on, then come back? You could do it better than me. Then she tried to put the fake lashes on AFTER with the glue and all. I could hear her quietly pleading with another girl to do it, I was so embarrassed. It didnt even rest on my lash line, but above... glue everywhere. I paid $50 for that, left and tried to fix it but it was unfixable. I took all of it off and started over, had to get lashes and lash glue from the drug store and was barely ready in time for the wedding. By the way, when I did it myself, it looked fantastic!! Five stars to me!

Didnt really like that michelle had forgotten the wrap towel and then forgot the astringent that your supposed to put on after the wax. then she was my pedicurist. nice atmosphere very relaxing. I guess i had three missed appointment i have never been sent an email or anything on the matter. so when you have three missed appointments theres a 50% surcharge before the appointment. They have an a tea thats so deliscious it doesnt need any sugar. They also have coffee and vanilla creamer. I went in for a buttox wax. They have a towel and wipes on the table. No pain. I was told by another waxer to put oil on the area an hour before and your wax should be virtually painless. When you walk up the stairs on the firts room rifht right wjen you walk into the waxing roo. If you look to the roght theres some purple hair dye and it looks like some wax stuck on the wall by the front right corner of the wall. The waxer told me that sje told Allure they need to repaint the walls

Great customer service and I had be best massage Ive ever had by Tammy!

Over fifteen years I have had chronic muscle pain from an injury sustained while cross country skiing. I have spent my childrens inheritance paying MDs, chiropractors, physical therapists, herbalists, Eastern medicine remedies, massage therapy, pain medicines and every supplement known to man. I have completed six trigger point treatments with Gordon and I am finally walking with less pain than I have in over a decade. Gordon is very thorough and effective. I was diagnosed with fibromyalgia and after Gordon has been working on me I am seldom needing any pain medication and my muscles are healing. If anyone is experiencing chronic pain have Gordon check you out and stop throwing your money away on things that dont work. Thank you Gordon for helping me.

Wonderful experience, very lovely staff and very relaxing.