Dont go to this place. Definitely you have to wait 2 hours. And there Dont have experienced doctors. Only the black lady doctor is good. But you dont know with whom u go with.

Wednesday, August 12, 2020 - All Childrens Dental-AnaheimFront Office Staff: Receptionist was unfriendly.Dental Assistant: Kim Chi was very rude and unprofessional.Office manager: Nhi Nguyen listened to my complaints and apologized for Kim Chis behavior.My daughter, who is a new patient, has an appointment at 11:00 AM for consultation for four wisdom tooth extractions. She filled out four forms that took 30 minutes to complete. I asked the front desk receptionist if the oral surgeon will be examining my daughter, and the receptionist stated that the oral surgeon only comes to the office on two Mondays. Then, I asked who will be examining my daughter today, and she stated that there were two general dentists in the office, and whichever one is done with the patients inside first would see my daughter. With this vague answer, I asked what are the dentists names so I can read about their profiles. She then pointed to the stack of business cards as these dentists are not part of the main staff. So, I asked for the doctors names again. Instead of helping me, the receptionist rushed to clean pens, wiped counter and moved chairs and said that she had to go to lunch so another staff would provide the information. By 12:20 PM, another staff handed me the business cards for the two dentists.After this long wait, the dental assistant (DA) Kim Chi called and took my daughter to the back office and had her sit in a chair with her face mask off (not adhering to COVID-19 guideline) while waiting for the Dentist. The room is small with two other patients sitting directly next to her without face masks, in dental chairs also waiting for a dentist, while being serviced by another DA. My daughter had to continue waiting for the dentist to arrive for another fifteen minutes.Later, dentist Hyun-Jung Kim examined my daughter briefly and said, We will get approval for the teeth removal. She was rough and not careful while examining my daughter. I asked if they did the X-ray and to explain which teeth were being removed and why. Then the dentist asked the DA, who asked an X-ray person who responded, I was busy and have not done the X-ray. So, I was sent out to the front lobby to wait, while my daughter was sitting in a chair not wearing a mask, waiting for the X-ray service which was not rendered until 1 PM.At last, the X-ray was done, I was called to the back, and the dentist examining my daughter then said, We wilI get insurance approval for her to have teeth removal. Again, the dentist did not take the time to explain to the patient and parent about the extraction procedure, which is what the consultation is about. They were only concerned with getting approval and how they will get paid.When we were told we were done, the DA Kim Chi seemed very annoyed with us and raised her voice when I asked the way to the front desk. Her response was mocking me, and she repeating topics I had asked about earlier in a snide tone, and told us to ask all of our questions at the front desk. She then walked away. Another DA who was in the room treating another patient asked me, What happened? This is when I was sent to the back office and I requested an office manager or owner of this office to speak to Kim Chi. Her rude comments and behavior were not acceptable or professional.Additionally, the building was not very clean. The attached photo was taken of a dirty cabinet. I sure hope no one will get COVID-19 from this office! We finally left the office by 1:20 PM. Two hours and twenty minutes for one consultation visit!My daughter and I will NOT be coming back to this office! Please, dont take any risk with the poor exam and communication with your childrens teeth. Ive notified my insurance complaint department and the dental board for further review of this incident.

Worse service ever....... front recepcionist

Took the entire family (6 of us) here several years ago. They had to get approval for my son and I to get deep cleanings so we did not get the deep cleanings that day. For the rest of us they said that our procedures were covered by the insurance. a few weeks later they sent me a bill for four hundred and something dollars to cover my daughters crown. when we were there they said that the crown would be covered and then after the fact they sent us a bill. when I called to try to dispute they said that I was in the wrong and sent my bill to collections. I have tried several times over the years to rectify this collection account with no cooperation from them. Every month or actually about every 2 weeks my collection amount goes up and my credit is tanking because of all childrens dental. In fact my collection account went up today! Merry Christmas to me I guess. Also I forgot to mention that after the procedure was done the other workers seem Disturbed that the dentist did that procedure on my daughter and told us to hurry up and take her and leave.

I was referred by my insurance last year. Doctors and staff are excellent. Helped me with dental issue. I have never heard children cry here and there always happy to come.

Nice office with friendly staffs; tablets in a separate room are nice for the kids to play. Wed come back here again. Love All Childrens Dental.

Do not come to this place. When you come here with an appointment, a 1 hour wait is a given. When you have a checkup, you usually wait an hour then get a picture of your teeth taken and then wait another hour to fully recieve the rest of your checkup. The people working here are not that friendly either. They are tough when they check your teeth. My child expressed pain last time during their checkup and it was just ignored. Also the inside of my childs mouth was slightly scratched/cut after another checkup. I would never recommend this place.

I’ve been going here for years and I’ve just finished my appointment now. I had cleaning done and a cavity filling. They’re very rude and were very hard on my teeth. When i has the filling the doctor and the assistant were arguing in front of me while the doctor was going to give me the anesthetic. Very scary. And after it was done the assistant asked me in a very rude way “do you not rinse with mouth wash?” She is the one that spoke Spanish and has long curly hair.

Horrible place, they traumatized my kids. Took xrays, one nurse said that my daughter has cavities, then the doctor said she does not. I leave , then they said I need to come in with my 6 year old daughter , so she can have fillings, because she has cavities. Unprofessional, the left hand doesnt know what the right hand is doing. Then they said they have to restrain kids, with jackets so they sit still. I wont be taking my kids anymore. Horrible place. Stay away.

Do not recommend this place 2 hour wait. Or more .. My apointment was at 3 it is 5 now and im still here and nothing i asked and they said its because some patients were late .. No respect for apointment times .They should put a time to be late max 15 if there not here then reschedule the apointment. Changing my kids dentist now

Horrible! Took my child in July 2016 and these people traumatized her, after some work was done (cavities). We went again in January and it was even worse my child (4years-old) is completely traumatized they had to hold her down with force and on top of that lady kept telling me she had to sit on her own because she was old enough BAD PLACE will never again have my kids come here!

You make an appt and they take forever to see you. They need to know that everyone has things to do and if you make an appt its to be seen at that time. Not happy with this place at all.

I just went today with my 3 year old son for crowns... They gave him the drowsy medicine and it took 4 nurses to take xrays of my sons teeth while under medication he was choking and gagging in the chair and they were holding him down worst dentist experience ever espically for a 3 year old i do not recommened this dentistry.

3 hours waiting for 15 minutes service

Waiting time is horrible i havent seen Dr. yet and its over 2hrs now

Very late they do not have professionalism and one of the receptionists very despotic and bloody