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California Dental Group of Anaheim Hills
140 S Fairmont Blvd, Anaheim, CA 92808, United States
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Da
Review β„–1

I’ve been to this dental office 3 times over the last month and have had wonderful experiences every time!Dr. Christine Nguyen is friendly, soothing, explanatory and efficient.All the staff I have worked with from reception, dental hygienists and billing are all friendly and very helpful. The office is clean and very well organized.I highly recommend this Anaheim Hills California Dental Group office for your dental needs😊

St
Review β„–2

California Dental Group of Anaheim Hills is a division of Morgan Dental Corporation. They treated my wife for multiple dental issues, and we had Delta Dental PPO coverage.They told us that her total non-covered expenses amounted to more than $7,000 and offered us a discount and monthly payments through Care Credit. We accepted because we didnt know any better.However, after discovering that they had failed to run all our charges through Delta Dental, so that we would be charged at the Delta Dental PPO rates, we found that they overcharged us by more than $4,000. When I asked for a refund, California Dental Group ignored my requests. However, after a detailed review, Delta Dental sent us a check for the overcharges. In the meantime, at least one of the so-called premium crowns that they gave my wife has chipped and needs to be replaced.This should serve as a warning to all Delta Dental PPO customers. The Delta Dental PPO program dictates the charges that a dentist can charge their Delta Dental PPO customers. Apparently there are some dentists who will ignore this and will charge higher rates for premium dental procedures than Delta Dental allows.

NA
Review β„–3

They notify you right away. βœ…Pleasure to be here.

Je
Review β„–4

**NO ONE SHOULD BE PRESSURED TO SIGN**I was at my dentist yesterday (9/11) for what I thought was a post-op exam. The dentist examined me and said the work done so far looked fine. The dentist said that since it’s almost time for my annual X-Rays to go ahead and do those – so we did. She went over the X-Ray results which yielded more necessary procedures. I told her that I would wait awhile on those as I have to pay-down my current bill. Then this financial woman enters the room and begins pressuring me to sign a document that clearly states that I would be responsible for $550.00 of dental work. β€œI don’t want to sign this document,” I say to her. I told her I was not having any procedures done today. She said, β€œJust sign it” and again I declined to sign and told her I was not comfortable signing it as I have already incurred over $7000.00 in dental bills at this practice but still she continued to pressure me. At one point she rips the document from my hands and scribbles something on it and says, β€œNow sign it” and I held firm and still declined and then she said, β€œWhy are you even here today?” as if to imply that I’m here for no important reason. I told her I thought I was here for post-op review.It’s outrageous that I was treated so unkindly by this woman. She definitely crossed over the line of decency. She made me feel just awful. I’m never going back there again.

D
Review β„–5

Gotta be honest, I loathe visiting the dentist for checkups, because I fear being told I may have an infection or something predictable as a result of not staying on top of my dental health. Every time I visit this office, the staff, especially Jose, reminds me why I choose their office. Yes, its covered by my insurance, but Jose always makes me smile, and makes me feel safe and welcome not only in his presence, but with the doctors he introduces me to. He turns my experience into a positive one. Im awful with names, but I received a deep cleaning and a surgical procedure by two different doctors, conveniently in the same day, and they made me feel very safe and I trusted their work completely. Though my mouth may not be perfect, they help me focus on how to keep up with my hygiene and dont make me feel guilty for not being the best at it. I really appreciate this office :)

Va
Review β„–6

HONEST, CARING, PROFESSIONAL. Dr. Morgan is 1 of kind We love him! His staff are always smiling and welcoming and they really are willing to go the extra mile.

Li
Review β„–7

(Left previous review)Hello, how can I get the email to personal contact the owner as there was none left behind in the previous post.What is interesting is after reading other reviews on yelp I realized I am not the only person that has been over charged on certain matters. My cousin is a dental hygienist and my best friend is a dental assistant and both informed me these prices were incredibly over priced and not to mention wrong. My original bill that I was charged for included the removal of 4 wisdom teeth, analgesia anesthesia and local anesthesia. The problem only 3 were removed, and the bone graft was completely unnecessary due to the fact that they were wisdom teeth. The doctor was correct, yes the correct number were removed but that doesnt mean I was charged the correct amount. I was charged for an extra CBI Extra ($478), an extra Bone Graft ($555) (all through my insurance) and then ($649) on my care credit. A total $1,682. of Im also not including the ($478) for a bone graft that wasnt necessary, according to other professionals and the ($48) local anesthesia most offices do not charge if they charge.In the previous review I did not mention that I never received my bill even after asking for a repeated amount of times, I had contacted the office 5x in trying to resolve this matter. I even spoke with a Jenifer from the billing department that promised to resolve an unsettled issue. She said to call back in 3 weeks after this matter because my insurance wouldnt have the bill until then. I waited 4 and now it appears the wrong insurance was charged, there apparently has never been a Jenifer that has worked there, or a billing department, and I now have to go in person because the girl I spoke with said they dont fix these matters but I could try coming in person. Hope to hear back from you soon, thank you.

S
Review β„–8

Great office the staff & Doctor were really helpful and answer all my concerns, and the office manager Sonia helped me set up my financials so I can get all my treatment done. Been searching for years for a good dentist and Im so happy I found California Dental Group of Anaheim Hills.

Ma
Review β„–9

I walked in to fix a tooth and Dr. Morgan fixed it and took care of it quickly. All four of my kids were also seen and were taken care off. Friendly and welcoming staff.

We
Review β„–10

This office is as clean and professional as they get. Never a long wait, friendly welcoming staff, and I always feel better and smile more after I leave. Would definitely recommend to any of my friends or family.

Li
Review β„–11

I never give bad reviews but this location is starting to become a bit sketchy. My first time appointment I came in 10 mins early but due to the fact that I was sitting close to someone they had thought I was with a party. I waited about an hour before I was attend. I excused this act and remained calm since I can understand this happens. They compt me a free cleaning which I thought was sweet.But now coming in the second time I decide (upon their recommendation) that I get my wisdom teeth removed. They actually ended up charging me before the procedure was done and after having the doctor encourage that I get a bone marrow transplant ($600 extra) I find out it wasn’t it wasn’t necessary.... not to mention they charged me for an extra extraction that hadn’t been done.... I’m not happy with their service or this mistake that has yet to be resolved. Be careful is all I have to say, and according my friend who is a dentist always get a second opinion.

to
Review β„–12

Staff was excellent and provider. Quick services, efficient and office clean. Recommend this dentist and office.

Sa
Review β„–13

My daughter is very happy with the orthodontist and the staff. Her progress is already showing and it’s only been a few months! I would recommend them to any family.

Ni
Review β„–14

Good service and very professional! Im so happy being a patient in this office.

R
Review β„–15

I cant believe this place, Ive spent so much money here to have their fillings fall out and charge to replace them or have a gap form along another filling and get charged to have it replaced or have them recommend a crown, have it done wrong, then remade, then have a sensitive tooth, and now they want 4k for a root canal and new crown. Save your money, go anywhwre else, youll have better work done in mexico!

sc
Review β„–16

These people had the nerve to have me come in 2 1/2 hours early at 2pm so the dentist could go home early after he was done with me. I left work early on a Thursday for this and they let me sit there for over 45 minutes while and only did 5 minutes of x-ray work. As a business owner this is c

La
Review β„–17

Took my mother for partials and had very poor quality and painful. They made the dentures and they cost $4,000. Did not know they were not guaranteed. We have been back several times and I am still not happy. This was a nightmare experience.

Information
20 Photos
17 Comments
3.5 Rating
  • Address:140 S Fairmont Blvd, Anaheim, CA 92808, United States
  • Site:http://califdental.com/anaheim-hills-office/
  • Phone:+1 714-974-0054
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Orthodontist
  • Periodontist
Working hours
  • Monday:10am–7pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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