Usually busy but for a reason so make an appointment. Stylists know how to cut hair and interpret what you want well. Great with kids and a fair price.

They never have any openings unless you book 3 months ahead. They wont let you cancel your membership. Not good customer service or willingness to work with you. I do not recommend anyone sign up here. I was also told by multiple therapists they dont pay their therapists as well as they should compared to other places.

I’m warmly greeted at every visit! My therapist Bella is absolutely amazing! I have been struggling with some health issues, and Bella took time between my visits to research ways she could help me through message. I leave my appointments feeling so refreshed!

Hi! Last week I had the most AMAZING massage ever!!! I have extremely tight neck and shoulder muscles, which cause constant headaches. I’ve had good luck with a few different massage therapists there, but tonight Andy took it to the next level of relief!!! He must specialize in necks, because he knocked out my headache, and left my neck/shoulders feeling soooo much better! Thank you, thank you, thank you!!! Andy is my new hero! I truly love my monthly massages at Massage Envy!

Professional & friendly atmosphere. Was on the wait list but great experience.

Always very nice, the massage therapists are extremely nice and talented, and great to talk to, the massage rooms are private and relaxing, as is the waiting room, they play calming music, I enjoy coming and always leave more relaxed and loose and less stressed than when I came in, all the massage therapists are great, I had Andy this previous time and he was very soft spoken and a pleasure to be around, thank you all!

Ive had a decent experience here, when I was actually able to get in for a massage and for the specific pressure/needs I have. I originally got this membership with my significant other, but booking couples massage is hard to do here.Update: lowered my rating to a 2 star. I pay $110 a month for membership here and I basically cant get an appointment for a massage. Its the beginning of June and they dont have anything available until the end of July. I would think this violates my contract as I cant even actually get a massage per month yet thats what I pay for, but they simply dont care. I would highly recommend avoiding a contract with them.Further update: lowered to 1 star. I attempted to contact this location, and they quite frankly dont care at all. I was told basically to deal with it, and that at the end of my contact all massages I have built up will expire within 60 days unless I renew my membership. Worst customer service available here. Should be criminal the way they operate.Update 08/26/2021: I was contacted by someone named Favad about my experience at Massage Envy and to address my concerns. While on the phone he kept making excuses about everything, and defending their deceitful practices. At no point was he willing to address the issues that were brought up, and the conversation ended with me hanging up. I would advise not doing business here, or at the very least avoid the membership.

Lorena is THE BEST in the building!! Shes phenomenal and she is so friendly. Im a member of ME and I absolutely love the perks!!

Brandi is amazing! She has helped me so much with my hips and neck. She is absolutely incredible. All the staff is always friendly and easy to talk to as well.

Very professional and clean. I had a couples massage and both masseuses were very adaptive to our preferences.

Love - start here. So friendly. Have been with massage envy many years and this is one of the top locations.

Don’t try to book a couples massage. Don’t expect anyone to be able to do deep tissue massages. Don’t expect them to know what you like even after 5+ years. Just plan on paying $100 for a back rub. Even when you cancel your membership they are kind enough to bill you an extra month. We really appreciate their thoughtfulness. As if they care about the client. They only care about $$$.

I get a massage from Lorena on a regular basis. She is the best and I’ve had massages in many different massage envy’s. I found No one that can compare to her massages.Because of previous strokes I’ve had I am very particular who gives me a massage and how she does it. Lorena does the very best. She has the ability to sense exactly how much pressure that I can stand and just how to work the areas that needed work. She is the best.

I have been a member of ME since 2013. 6 months ago I placed my account on hold. They are now wanting to put my membership back to full monthly payment when we are right in the middle of a WORLD PANDEMIC and SOCIAL DISTANCING! I told them if they elected to not continue to have my account on hold, where I am still paying a reduced monthly fee, I would cancel my membership.THEY ELECTED TO HAVE ME CANCEL MY MEMBERSHIP!!!!! AND due to this I will lose 11 hours of massage time on my account......I am sorry ME but this is unacceptable and frankly a very poor business decision. Why would you elect to have a member of 7 years cancel their membership vs keeping some monthly income coming in and keeping a long term customer? As a business owner myself, I would be more focused on retaining MONTHLY paying customers as we work through this pandemic vs kissing them goodbye because of a procedural issue. Its about adapting and and changing to stay alive in this economy....not the smartest business decision in my book.

Great massage.

Extremely wonderful massages and affordable price .

I have been coming to Massage Envy for at least seven years and have an 90 min. massage every two weeks. We get our massages for pain management and they help us so much and we are so grateful! I have to say that I think we have the best therapist ever, her name is Lorena and she really is among the best that I’ve ever had! Actually, she is the best, she is top-notch and I don’t think you could find anyone better! I have actually been having massages for over 30 years to control pain and I do not think you could ever find anyone that is better than Lorena. After my massage I feel healed physically, mentally and emotionally. I think she is a true healer!I think the clinic is wonderful and I think the front desk is always friendly and kind & we are always greeted warmly. I know that a good deep tissue therapist is hard to find and worth their weight in gold and I have to say that we feel totally blessed and I personally feel so much gratitude for the excellent therapist that I have at Massage Envy!!! Massage (deep tissue) has helped me more than any physical therapy or chiropractor, both my husband and I love the massage envy in Ammon!

My experience has always been excellent here! I come frequently to get massages and the staff are all very friendly and accommodating. The room is always very clean and set up for me. The massages I have received have always been at the perfect pressure. I have several autoimmune diseases and struggle very much with pain. I would definitely refer people to this location in Idaho Falls

Staff at front desk doesnt wear masks during our areas highest infection rates of COVID. Week later made an appointment for a member of my family - front desk still not wearing masks. Why would someone go someplace for their health and well being, only to be exposed to a health risk?

A lot of your experience when you go to a business depends on who you work with. I got lucky when I went to Massage Envy. Brandi was the best massage therapist I have ever had. She is knowledgeable and professional. I got a membership and will always go back to her.

I’ve been a member since 2009. I have had great therapist through the years. I am so thrilled with the new decor and the staff now seems more eager to assist. They really seem to works hard to make sure it is a pleasant and relaxing visit. Very pleased with the transformation! Mk

I’ve been a long time member of Massage Envy-Ammon and have always felt comfortable coming in. They always know my name when I come in and that means a lot to me. Whether it’s a massage or a facial, the therapists are all wonderful to visit with and don’t mind when I fall asleep and snore during my session! Thanks Massage Envy for always taking care of me.

Brandi is AMAZING! She knows what she is doing, and is great at targeting what is needed. I used to get 3-4 migraines a week, but now I maybe get one a week and I am excited to continue working with her.

I love massage envy!!!! My therapist is amazing and she wants to help me feel better. Even after she’s done she will ask how I’m feeling, if I’m still hurting in a place she will go back. Amazing front desk and very helpful

I have always had a great experience when. I go get massages at Massage Envy. The staff is so willing to help me with anything i need.The owner and manager has been very helpful and understanding in my needs when it comes to the hours i work and i am incredibly grateful for them helping me grow as a therapist over the past 3 years.

In my opinion you will be making a huge mistake in becoming a member here. The management of this location is not helpful. Although the massage therapists do a good job, the problem is you can never get an appointment in a timely fashion.I made the terrible mistake of becoming a member here with the idea of getting a 1-4 massages a month. It was sold to me that this would be easily doable.Unfortunately, EVERY single time I have called, they have had no slots available. I have called 4 times in the last month and on each occasion they said they could not get me in for 2-3 weeks.I was told that the membership was kind of like a gym membership. It is not. At a gym you can go whenever the facility is open. At Massage Envy in Ammon, you can never get an appointment for a massage unless it weeks to months in advance. So unless you know for sure you are going to have back pain next, month on a Tuesday at 10 am for example, the membership is worthless.I tried to speak to the management about this and asked to get a call back. They never returned my call. Nor would they refund my unused and worthless membership fee.This has been a huge disappointment and I would not recommend this place to anyone. There are other better options in the area.

This clinic is fantastic! The front desk girls are so sweet, and they always go above and beyond for us. My favorite Massage Envy clinic Ive been to, with the best therapists Ive seen. Love them and their wonderful staff.

I have been a member of Message Envy in Ammon for several years. I love my time there. They are personal and friendly. Steven is the best therapist! But dont go booking with him . . . . I have enough trouble getting an appointment!I have also had a facial with Heather. I cant wait for another. It was way more than I had imagined.The atmosphere is peaceful, quiet, and very clean.Thank you to all the staff for making it a great place.

Massages at Massage Envy are the best. The massage therapists have helped my neck and back immensely. The front desk people are polite and helpful. Be sure to go and enjoy a relaxing massage soon.

My wife and I love this place. We love the price and we love the atmosphere!The full body massage is amazing.

Being a swimmer I love the fact I can get a customized massage and comfort I can go to a Massage Envy across the country at no additional cost. Really great value as I can switch my membership session from Massage to skincare and facials. I have been to a number of local Spas and the skincare here is second to none! Kirstens team at front are great, they look after me, give me reminder calls a day before and always ensure I have a session to look forward to. And all this for only $60 per month!

I absolutely love this Massage Envy location. The front reception staff is incredibly warm and welcoming. I received a gift card from a friend, tried it out and decided to become a member, which was the perfect gift to myself. I cant say enough good about my massage therapist Matt. Hes very attentive and professional. Before starting each session we discuss my problem areas or what I feel would most benefit me. I come out feeling AMAZING. I would highly recommend gifting massage to yourself or to a friend.

Every time I go into this Massage Envy I get fantastic customer service. Everyone is friendly and helpful. I love the masseuse I see. He always listens to what I need in each session.

Booked an appointment on line and got a message stating that someone would be calling to confirm. Someone called the next day and I was at work. Called a couple hours later and only could get a voicemail. Nobody ever called me back and when I called again, there were no available appointments at the time I had booked, and nobody I talked to on the phone had any clue who I was and nobody seemed to have bothered to check a voicemail. I guess theyre not that hard up for new clients.

I really like this place. I always have great interactions with the front desk team. It seems like I have always been greeted with smiles. On one occasion they really went above and beyond when I let them know that my dad who was coming in shortly after me, was celebrating his birthday that day. I wont go in to details ....but it was something fun and out of the ordinary! The furniture in the waiting room is a bit dated and could stand a refresh but Im usually not in there long. I have been a repeat client of one particular massage therapist for years. I think he is terrific. I dont want to give his name because hes already so popular and hard enough to get an appointment with but I know he deserves accolades. Matt! He knows what hes doing!! But dont try getting an appointment with him...As I already stated, hes much too busy :) JK

Wow! Something really great is happing to this place. Ive been going monthly for a couple of years and whilst my therapist has always been first class Ive noticed the staff look and feel happier especially the guys at front. Really warm and welcoming. Will be booking in for a chemical peel (supposed to make me look younger!) as they added more skincare services recently. Will let you know how I get on!!

My favourite therapist Brandi has helped my back and neck pain so much!!!

Ive been coming here for over a year now and it is amazing! The front desk staff is extremely friendly and they take the time to get to know me which makes me feel more at ease. I always go and see Matt. He is my favorite masseuse and I would highly recommend him.

Will be visiting again. I feel so much better! 10⭐s

I love Massage Envy! My therapist, Leslie, is amazing! She listens to what I need and I always feel like a million bucks when I leave. I have a stressful job and massage is my way of getting away from it all. I highly recommend Massage Envy, from their front desk to their massage therapists, they are professional and kind.

Ive been going to Massage Envy for just a few months. The ladies up front are very professional and kind. My masseuse Kim is excellent at what she does. I have fibromyalgia and massage isnt usually enjoyable for me, but Kim always asks if the pressure is too much and adjusts if it is. Shes always very kind and professional.

This place has changed for the good over the past few years. I am looking forward to trying them again.Ill update the review once I go back.Cant wait

My first visit and it was great. Leslie was very nice and informative. Made me feel comfortable and did a great job on my shoulder it feels tons better.

For many years, I have been to the Ammon Massage Envy to mainly seek relief for the knots I get in my shoulders. Each time, I am greeted cheerfully by the staff and taken back in a timely manner. I really benefited today from Matts expertise in loosening all my knots I knew about and then more he found. I signed up again for a membership and immediately made my next appointment with him as I think his work really made a difference in how my shoulders and back will feel on a daily basis.

They are very good at ensuring customer satisfaction and proper pressure of massage. Professional and experienced therapists. Awesome place.

I hope this helps anyone considering signing a contract with ME. I am so disappointed in Message Envy in Ammon. I have been a customer with them for over three years. For the last two years, I have had a contract with them. Under the contract, my messages would cost $60 an hour rather than the $90 an hour that I had been paying. Prior to committing to the contract I told the girl that I do not have time to come in monthly, since $60 would be deducted from my account on a monthly basis, she assured me that was not a problem that my paid time would build up and I could use it anytime.This past November I told the girl up front that I would be stopping payment with Message Envy in December because I had so much time built up and not a lot of time to go in.She tried to pressure me into not cancelling my contract. She said that she would hate to lose my business; I told her that she was not losing my business; I was just not going to have the monthly amount taken out of my account any more. She told me that it was going to cost me more if I did that. I told her that I had so much time built up that I was not really worried about that. She continued to try to pressure me to keep my contract by telling me about the benefits of having a contract with them. My mind was made up, I wanted out of the contract. I just left frustrated as I was walking out I told her that I was stopping payment in December.Now, a month and a half later, I am being charged a service fee because they continued to try to deduct from my account. I spoke with the manager last night who was NOT very helpful or concerned that they were told to stop the deduction and did not. I told her that they have quite a bit of money of mine from the automatic withdrawals from my account that she could just take the money from that. I was told that the funds are non-transferable. I was threatened that the fees would be sent to collections if I did not pay them. Whatever you do “DO NOT sign a contract with these guys”. They are unethical in their business dealings and the kids that you are doing business with don’t try to help when there is an issue that needs to be resolved. They have lost my business and my trust.

I’ve been a member since last year, and are very satisfied with the message service they provide. I love my therapist Cristie, she helped relieve the intense for my neck, shoulders and lower back.

Atmosphere was more like a clinic than a spa. I was told a remodel is planned for next year, that would be the icing on the cake. Session was great for my needs and had an assisted stretch that made it even better. Would recommend one of the memberships as you can use it nationwide and for skincare!

Was given a membership as a gift and couldnt have been happier. Staff is friendly and knowledgeable. Atmosphere was warm and inviting. Looking forward to my next visit.

This location was very professional and a nice place to come. The massage therapist who did my appointment worked hard and did a great job. I think the only thing I didnt love was the pricing structure. I was given a gift card and am now left with a balance but dont want to pay $100 for a 1 hr massage to use it up so it is sitting in my wallet waiting for a special to come along.

I very much enjoy the friendly staff and atmosphere. Ive had quite a pleasant time and look forward to visiting regularly.

I had the best facial of my life from Justine jones I highly recommend her for a facial, chem peel or micro! Shes very very knowledgeable and takes amazing care of her clients. She has an amazing touch, and great energy.

I just talked to the clinical manager Kiersten. I had previously talked to Mackenzie, who I thought had resolved my issue. Mackenzie was at least polite. Kiersten, not so much. She was rude, and really wasnt trying to help me. When I asked if there was anyone else that I could talk to in order to resolve the issue she said no. Which is really frustrating because they charged me twice in 2 weeks even after my account was supposed to be on hold. The membership is beneficial, I just suggest getting it from another branch. Because if you have any kind of issue, they arent going to try that hard to resolve it.

Ive had a membership at Massage Envy for several years. Lorena is amazing. She always does a fantastic job. There are several good therapists at ME.

Everyone is kind and professional. The rooms are very clean. Appointments are always on time. Very comfortable and calming environment.

This is an awesome place with great staff that makes you feel welcome. Everyone is very friendly and positive which makes the experience great! I would definitely recommend a visit to Massage Envy in Ammon!

I went today for my first massage. I very much enjoyed it and it was a very relaxing environment. Everyone was warm and welcoming, especially those at the front desk. I will definitely be going back!

I was given a gift membership, and have been more than happy with the service at Massage Envy. Ive encountered very friendly and helpful staff at the front desk, and appreciate their reminder phone calls. The location is clean and peaceful. Most importantly, the therapist Ive had, Lorena, is absolutely the best! She listens to my concerns, works on problem areas, is extremely friendly and very professional. She has done an outstanding job in helping to relieve me of headache pain, muscle tension and tendonitis problems.

Very nice facilities with warm and friendly support staff. Lorena is a wonderful deep massage therapist and I highly recommend her!

My massage therapist today was Kim... shes amazing, every single time. Been a member since Massage Envy first opened up. No regrets, ever!

Ive had amazing relief from back pain and headaches after receiving consistent massages from here. Kim has helped me out most recently, but I havent had a bad experience with any of them. The Front Desk people are friendly and welcoming, also great at reminding me to get rescheduled!

My therapist is a rockstar. I’m very picky with my time and money. I’ve been getting 2-hour deep tissue massages every 2 weeks for almost 4 years now - its been worth every second and dollar. It has been a life changer. Massage has done what physical therapy and a chiropractor never did - it got rid of pain I thought I would live with forever. My therapist, Lorena, paid real attention to what I was saying.Every single visit, Lorena asks how I’m doing, if I’m having issues, if I’d like her to concentrate on anything particular. She is a tiny woman with the strength of an Ironman - she really works the kinks out. She also knows when to not apply very heavy pressure,such as my neck due to stenosis, etc. Absolutely love the stretches we do! I do them on my own as well. Lorena is amazing - she’s top notch!The new owners breathed new life into this Massage Envy and I’m glad they did. The facility renovations were awesome - it’s relaxing when you walk in, the waiting area is calming as well, the tables are wider, and the face rests are more comfortable - the upgrades benefitted customers as well.The front desk personnel are always friendly and responsive - they know your name. I also appreciate the phone call and text to confirm your appointment.

Untrustworthy management. Dont sign contracts with them. They wont tell you how to properly cancel as to keep you locked into paying monthly then try to threaten you with collections if you dont pay.

SarahFinley LMT is very good, enjoyed her and her hands. Thank you

Jasmine is the best esthetician there is and the best massage therapist!! Definitely recommend! -M

I recently purchased a gift card for a friend to have a facial. The person serving me was Kirsten who was extremely knowledgeable about skincare, and also spent selfless minutes explaining to me how the wellness membership worked and how it saves guests money. I am tempted to treat myself one day and probably will if the rest of the staff are equally as professional and interested in me.

HIGHLY RECOMMENDED! New Management is fantastic, front desk staff is very helpful and thorough, and the therapists customize every massage for me

Good massage, clean facility, and nice warm massage bed. Only downside was finding out that my next one hour massage there will be $90 vs the $50 I paid this time. No thank you!

Best place to get a massage in the area!! Stuff super friendly and professional.

The staff is very friendly and helpful. They know how to best serve your needs. Had a great experience!!

I have been to several different massage therapist and have been impressed with each one! I highly recommend this Massage Envy!! Tommy gives a great relaxing massage!!

The messages are wonderfull and very relaxing. The staff is quite helpful. Excellent expirience.

They suck. And will try to sucker you into a contract. Stay away. They treat their MT kind of awkwardly as well. Found out, its because theyre paid piss poor. Stay away or watch you credit card or whatever you give them get sucked dry for woo woo. My physician I went to the immediate next day due to my limp recommended that not to ever get massages for such reasons as they are not helpful in anyway way other than placebo. And in fact can harm you joints. Be cautious. And dont say I didnt warn you. And dont do what google user obvious sales pitch franchise owner to get a package. Theyre a contract theyll hold you binding forever LOL!

They pulled the strings to get my wife and daugter in at short notice. They loved it. Thank you.

On my up to Yellowstone from Vegas and had a day in Idaho Falls. Managed to get an hour session at short notice (was on the pending list and someone obviously cancelled last minute - their loss!!). Treated very well and decided to join the membership as I have a local massage envy in Vegas and other places I tend to visit.

I have been a member for 10+ years. They are amazing and everyone is always so helpful!!!

Amazing experience as always. Matt and Danica are my favorite therapists. Everyone is friendly and likes to get to know you.

Great massage. Friendly staff. Excellent therapist.

I absolutely love Massage Envy!! I highly recommend everyone try a massage.

Ive had several massages from Massage Envy and the therapists have always been nice and professional. The front desk is super friendly and helpful as well.

I love massage envy. Giselle is amazing!

It felt soooooooo good! Very friendly staff as well. We went in for a couples massage and an hour was perfect. Well be back for sure.

Great massage therapists! Great staff! Highly recommend!

Have seen a variety of different therapists and all of them have been amazing

Matt is absolutely amazing as a therapist. The staff is always professional and kind! Love this place!

It was awesome helped so much and very well done

Love this place! Very clean and friendly. Massage therapists are on time and ask about your wishes and problems; then try to fix what is bothering you and needs to be worked on, and still give you a well-rounded massage. They will talk if you like, or not if you want it quiet. Ive been going for 3 years, mostly to the same therapist. He helps me so much with my shoulder and back problems. Hes so good I have to reserve 2 weeks in advance usually. $50 isnt much to pay for a good 50 minute massage, although I do recommend getting a 1 and 1/2 hour one. The front desk girls will try to upsell, but thats just their job.

Leslie is an amazing therapist, I can let her know where Im hurting or feeling discomfort and by the time Im done with my 30 min massage I come out feeling like a new person. Thanks Leslie your the best!!

Harley is the best! Definitely will keep using him in the future!

Have a variety of massage therapists to choose from. They tend to change pretty frequently though. Not super expensive and the atmosphere is decent.

The ties were cheaper and the dishes were great with no cups

Great experience! Very efficient and helpful - and the massage took care of a massive amount of back pain I had been suffering. Mary Ellen is the best!!

The massage therapist are highly skilled and customize each massage.

Fantastic customer service! Love my membership benefits and that I feel amazing after every visit!!

I think this place could learn a thing or two about good customer service. I was very disappointing to learn that the time I spent getting undressed and dressed was part of my hour long massage. Im sorry, but if I pay for an hour massage, that means Im getting massaged for an entire hour, not 45 to 50 minutes. What a joke!

Really like my massuese, front staff trying to sell stuff more than I care for. Recently refreshed but I am not sure it was necessary.

Scam Artists. I bought my Mom a $100 Gift Card for Mothers Day, which says would pay for an hour and a half massage, plus tip. After talking to my Mom, she told me that they refused to give her an hour and a half massage, and that it would only pay for an hour. During that hour, they only worked on her shoulders and back, and suggested she should come in once a week. When I called and asked why she only got an hour massage, and they told me it was because she was a member previously, but not anymore, so they cant charge her the $75 price it states on their website. So my Mom had to pay $90 for an hour massage. That is absolutely outrageous for the quality of staff they have working there. I wanted my Mom to enjoy a nice Mothers Day present, but instead we are both just left feeling ripped off.

Andrea G was great!

It was good. Very friendly staff but my massage therapist wasnt the best:-/ or I am just picky.

Horrible, terrible customer service! The massage therapists are way under qyalified. This is not a relaxing environment. You can hear everything going on iutside the door and in the other room. The massages are no where near the hour you pay for. They end up being about 45 minutes. Please dont sign up for the membership that you get bullied into either! There is no way out and theyll screw you over if you try. Go somewhere else and getter a better relaxing massage!