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Local CPAP (CPAP STORE)
6850 Shiloh Rd E suite d, Alpharetta, GA 30005, United States
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Ch
Review №1

Outstanding service! I traveled to Atlanta and did not have a seal for my S10 ResMed Humidity tank and therefore it didnt work. I was in town for 3 nights and would be a mess without my CPAP. Local CPAP had fantastic customer service and arranged for a new tank to be delivered! Customer Service was extremely friendly, very understanding, and delivered my order within several hours.

Mi
Review №2

I had an emergency, on a holiday, with a long vacation starting. They had the part I needed and made arrangements for me to get it. They did not have to do that. Life saver. Thanks so much.

Ri
Review №3

I called to see if I could get a mask today and was pleasantly surprised to find out my item was in stock and I could have it sent by courier to my home. Of course there is an additional charge for the courier, but it really made it convenient for me because my vehicle is being serviced at the dealership today. I was in a bind and really needed a mask for tonight. Leslie was professional and very courteous. I highly recommend them to anyone in need of anything for their sleep apnea machine. Give them a shout, ya can’t go wrong! Two thumbs up!!!

To
Review №4

I bought a nebulizer from them that had a manufacturer defect with it. The amazing associate I worked with ordered a new one immediately and called me as soon as it came in and allowed me to trade it in for the new one. This was the best and most hands-on experience I have had with a store. 5 stars does not adequately showcase how wonderful they are over there!!!

Na
Review №5

Quick and easy transaction! Great customer service! Definitely got us together in a pinch while traveling with our grandmother

Mi
Review №6

I enjoyed my visit there!! Great and people and service was superb! I will definitely come back and I highly recommend them!

Ma
Review №7

I just ordered from Robs Local CPAP store. They continue to have competitive prices and exceed expectations kind of service.I got the revised design of Phillips Respironics Dream Wear head gear. It has improved fit and is more comfortable. Rob not only included replacement air filters for my Phillips machine, but a free heated hose and a large package of cleaning wipes. No more rinsing my nose piece under hot water every morning. Very convenient.A visit to your Local CPAP store is worth it for their extensive inventory and a complete line of accessories. Compact units for traveling, travel cases, emergency power packs and just about everything you might need. Matched with their prices which I found are just as low as online. A benefit you would not get online is accurate, personalized service from Rob and his staff. They know how to solve operation, fit and comfort problems. Theyll set you up with anything you would need for a comfortable, snore free, good nights sleep.

It
Review №8

Visiting from out of state. They had what I needed and the price was fantastic! Bob was super helpful!

Ke
Review №9

Update to my previous review: My water tank cracked so I called them and they are shipping me a new one today. The price is CHEAPER than the Amazon Prime price, and the service is personal and top notch. These guys have the best old-fashioned customer service. So rare to find a company this excellent.

Ge
Review №10

I was traveling in the Atlanta area for two weeks and left my CPAP unit at home in New York. I called Local CPAP and spoke to Rob. I explained my situation and my need to purchase a travel size unit. We spoke about about the different units and how I could obtain a prescription from my doctor. It took Rob less than 20 minutes to get my prescription from my doctor in New York. From the time I first spoke to Rob, until I had a new CPAP unit, it was only about 2 hours including my 40 minute drive to his store. He took plenty of time programming my new unit per my doctors requirements and fitting me with a new mask. Its great to know that there are still very kind people that are willing to help in a time of need. It was an absolute pleasure to work with Rob.

To
Review №11

Left my CPAP power supply cord at home in Florida and didnt realize it until 9pm Friday night in Atlanta. Panicked thinking Id never find a store open on Saturday. These folks were from 10am-1pm. Got there and Brent knew exactly which power supply I needed and it was priced very reasonably. I saw an automated device for cleaning a CPAP machine and asked him about it. Brent gave me an excellent demonstration on how it worked, answered all of our questions and with zero sales pressure, left us to ponder. My wife and I decided on the spot to buy one since I had been researching the product for some months. Brent took the time to unbox the product, walk us through its setup and use and was the total professional. Highly knowledgeable man. Patient, thorough, very easy to talk to, Brent turned my pending weekend from one of trepidation to one of easy relaxation. Brent even told me he would email me videos about this cleaning device. I thought Id get them in a day or so. Nope, we werent five minutes down the road before my phone chimed with the emails arrival. I was so completely impressed with Brent I plan on buying all my supplies from this business and having them mailed to me. That first impression was, and is, everything. My heartfelt thanks to Local CPAP for being there on a Saturday morning!

Th
Review №12

Great store location, friendly knowledgeable staff and excellent prices.Its time to update my CPAP machine (at least 10 years old) I bought my current machine from these guys and its the only place I would consider buying from.Thank you Local CPAP in Alpharetta for all the help you have given me.

Ei
Review №13

Very professional personnel. They have a great inventory available for purchase. They explained how to use the machine and set it up with the doctors prescribed settings and everything was well taken cared of. I highly recommend them. I will get my routine supplier from them from now on.

Ke
Review №14

Great prices for cpap machines! I paid out of pocket because it was cheaper than going through my insurance company at the doctors office.Also, here they have the best old fashioned customer service--they answer your questions, give you as much time as you need, patiently let you try out different parts, etc.Just call ahead and make an appointment as it can get pretty busy in this small office. Rob will take great care of you.These guys are the best. Highly recommend!

Se
Review №15

Rob was very helpful and extremely knowledgeable. His prices are very competitive. He had what I needed in the office and it took about 15 minutes in and out. Highly recommended!

La
Review №16

My wifes CPAP mask broke while we were traveling in the Atlanta area. She contacted several CPAP providers but only Rob responded from Local CPAP.My wife was able to find the replacement mask she needed and we are back on the road.Thanks Rob and Local CPAP for your fast response, help, and time. You deserve 5 stars.

Ka
Review №17

Rob was super helpful! They had everything I needed for my machine plus some! Rob texted me the directions and was very easy to communicate with! I would definitely recommend getting supplies from here!

Pa
Review №18

Knowledgeable insight on various equipment options coupled with attentive service and on site inventory made a favorable impression on me

Da
Review №19

They were very nice and helped us out. Im visiting the area and left my supplies at home. Everything is out of pocket at a reason6cost, and you dont need a prescription for supplies.

St
Review №20

Rob was great. Highly recommend! No rx needed. I was tired of dealing with insurance and the constant runarounds with doctors and such. He has the best prices.

Ju
Review №21

Excellent customer service. Helped us out after hours! Rob served with smile and was very knowledgeable. Thanks again! We will be coming back for sure.

Ti
Review №22

We found this place on the interhet at 2am and we came today. Service from Rob was awesome. Very knowledgeable and pleasant experience. We recommend to ALL CPAP users. Thanks!

la
Review №23

This office has a 5 star review for me. I moved here from another state and started a job which insurance didnt start for 90 days but i needed to have my CPAP machine read for a physical. I called this office and Dr. Rob said SURE we can read your machine right away and i made an appointment. They have a variety of sections of machines available to choose from.

Qu
Review №24

I had been searching for a place to pick up equipment locally before my wife & I had to leave town. We came across Robs business online & decided to give him a call & Im glad we did. He is very knowledgeable & he has great customer service. We look forward to doing business with him again in the near future.

He
Review №25

Had excellent experience at this CPAP STORE. Ordered new mask and it was delivered the next day. Had to replace mask with a new one without any problem. Rob is very knowledgeable and we received excellent customer service. Would highly recommend this business.

De
Review №26

These guys are great!!! They have everything I need for my cpap. They demonstrate how to assemble all items. They have helped me in critical times and I will continue to shop with them.

DE
Review №27

Very very friendly and helpful. They also have the items I need and always has answers to all my questions. Great place.

Je
Review №28

I spoke to someone about selling a machine. I was inforned they were interested and they asked for an email with details about the machine.... I called back and they informed me they received my information and that I would get a phone call next day.. I never received a call back... I called again and was informed to call at another time... I called again at the requested time and literally heard someone in the back ground saying tell him I will call him back... They informed me I would be receiving a call back. The call never came and I decided enough of my time had been wasted. A simple not interested would have worked rather than wasting my time... It would have been nice to have supplies locally, but I will stick to the internet for supplies.

Ry
Review №29

Both my husband and I have been getting all of our CPAP supplies from Rob for years. He was knowledgeable about all of his product lines, and is able to present a number of options. Ive gotten great service from him without any kind of hardsell.

Al
Review №30

Great service! We call on a Saturday because my dog destroyed my mask. Rob came out of his way to help us. we met at his office and in no time I had a new mask at a very good price.Thank you so much for your help.

sh
Review №31

If you are in the market for a cpap machine, Local CPAP is the place to get it. The Staff are amazing and have continued to help me for over a year now. I am a professional driver and have to have yearly compliance reports for my DOT physical and Local CPAP gladly print, fax, and email to whichever doctors office you need them too for compliance. Big Thanks to Rob Brant for continued help and a great business.

Ji
Review №32

Robb was great! He met me after hours to get me up and running! Much appreciated and will do business with them again for sure

Jo
Review №33

Been getting my supplies here for some time now and Rob has gone above and beyond the call of duty for me (way above and far beyond actually). They are friendly, highly competent, the pricing is good, and the service has no equal. This is where I get my CPAP supplies and its not going to change.

He
Review №34

Looking for a new machine to replace an old broken unit. The folks at Local CPAP answered all my questions, fitted me, and got me a new working unit same day. Thank you.

Ja
Review №35

I was snowed in a downtown hotel when I discovered I desperately need a small part for my machine. Surprisingly the owner answered the phone and had what I needed. The city was basically shut down but he arranged for a courier delivery and -- at the regular price. Service above and beyond. Highly recommended.

Ca
Review №36

Great people , highly recommend .

Al
Review №37

I was away from home and needed a mask. Rob was extremely accomodating, had exactly what I needed and I was even able to pick up some extra supplies I needed. Hes fully stocked and im extremely grateful. Highly recommended :)

Co
Review №38

Rob was helpful and was able to answer any questions. They have a great selection of products for any CPAP related needs!

Ri
Review №39

Needed a CPAP mask because mine fell apart due to years of use. It was on a Saturday! Did a Web research and found out its open on Saturday! Called in, went by and problem solved. Outstanding service. Definitely will recommend.

El
Review №40

Rob was able to meet me on a Saturday, which was very helpful. Best selection of CPAP Masks that Ive seen. Great pricing below internet advertised price. Will recommend and come back.

Lo
Review №41

I live in Forsyth County and was directed to a CPAP store in Gainesville by my doctor. They were expensive and thought I could do better online. I found Local CPAP after a quick search and realized that their prices were better than what I can find online. Biggest plus is that they are literally five minutes from my house! Its intimidating to order online because I didnt know what to look for, especially with masks and how to keep everything clean.After talking to Brent on the phone, Rob and Monica showed me all of their machines and I got to try a few masks to make sure they were comfortable. Great, genuine customer service, especially since this is new to me and I ask a lot of questions. So happy that I went home with a ResMed AirSense 10 and slept so well last night! Their store is close by, so I can come by for future supplies.Keep up the great work!

Ma
Review №42

Very informative and professional, prices were better than internet.I will recommend to everyone!

ro
Review №43

Had a great experience. Very informative, knowledgeable and a pleasure to do business with....Highly recommend.....

Na
Review №44

Top notch service! I called at 4pm while on the other side of Atlanta, needing a product that day. He said no problem, call me when you get here and I will come back to the store after hours. The ONLY CPAP vendor I will ever use again!!! Even after coming to the store at 8 pm he took all the time to review options that I wasnt even aware of.

Sa
Review №45

Fast, excellent customer service! Brent was so helpful and had exactly what we needed in stock!

Ly
Review №46

Very supportive and caring. Took the time to answer all my questions.

Da
Review №47

Great selection and about half the price Piedmont wanted to charge me. Thanks guys!

Sc
Review №48

Rob was extremely helpful with fitting me with a new mask, even waited on me, I was running late for my 1pm appointment.

Ro
Review №49

Rob Brant went out of his way to get me a small yet vital replacement part for my ResMed CPAP machine while visiting kids and grandkids in Atlanta. He took time and effort - knowing the importance of the part especilally as I was off to work in Europe for several weeks before getting home to LA in five weeks. Two nights without deep sleep reminded me how much the CPAP helps me.Thank you Rob.Bob

Gr
Review №50

My ENT sent me clear across town for a cpap machine from a company I will not mention. I heard about Rob at Local CPAP and thought Id call for some advise as the original company didnt solve my problem. I dont write reviews, but in this case it is in order. Rob and his sales assistant Brent were as kind and helpful as you could ever imagine. These are just GOOD people that would do well in any business. Rob took the time to go over the science of the machine and what face mask worked best for me. After a time I decided to go back and buy a soClean machine for my CPAP. I would tell anyone that has been prescribed CPAP go see Rob or Brent at Local CPAP. No its not rocket science, but to have considerate and thoughtful gentlemen like these guys help you through the process gave me the confidence I didnt have with the big regional company. Oh yes, and their prices were as good as any I found. I hope this review helps a consumer out there. If you go to Local CPAP you will be delighted with the professional help you will receive.R.Gray Smith, Cumming, Ga.

E.
Review №51

After being released from the hospital, it would have taken almost 3 weeks before I would get a test for sleep to be be issued a CPAP. Robs customer service and empathy helped to get me a machine only 2 days after and was able to sleep.

Mr
Review №52

Very helpful to have a local CPAP store for insights, assistance especially when buying a mask to try others before buying. Will go back there for all of my CPAP related needs.

Se
Review №53

They are life savers came to atlanta for work I forgot a plug for my machine after calling several places I was able to find them! They even made arrangement for me to pick it up after hours life savers!!!!

Po
Review №54

This place was a great place to get my cpap sd card read. He was very helpful and even gave me free tubing. awesomenss!!!!!!!!!

An
Review №55

Speacal Thanks To Rob For His Outstanding Customer Service

Ge
Review №56

Very informative and worked with me in great detail to determine the right mask for me.

CB
Review №57

After several frustrating visits and telephone calls with my Former insurance company and their Program Doctor to get a prescription for a new CPAP machine, I was looking at having to go through another expensive sleep study to receive the prescription. Ive had a CPP since the early 90s and know exactly what the setting is and just needed a script so I could purchase a CPAP on-line as mine was on its last legs. The insurance company and the Dr. were only interested in running me through multiple office visits and an unnecessary (and very expensive) sleep study.Rob came into my place of business as a customer and after a short conversation, assured me that he could help. Rob provided me with the name of a Dr. I should see. I was able to make an appointment that afternoon and, long story short, I now have a new machine.Rob handled so much more than just fitting me with the proper machine. He arranged practically everything while making me feel like I was the ONLY patient he had to assist! I am completely blown away by his caring, professional and upbeat attitude and could not possibly have a higher recommendation for anyone requiring Sleep Apnea equipment!Way to go Rob. Thank you so much!!

Dr
Review №58

Great Customer Service.Thanks Rob.

Ca
Review №59

After having a sleep study done around early January. Ive been getting nothing but the run around from my doctors and the medical supply company they referred me to. After several doctors visits and calling the medical supply company. It seemed like a lost cause.The medical supply company kept telling me they needed futher information proving I needed a cpap machine. Which I didnt understand. They have documentation of my sleep study, a written prescription, and a referral from the doctor. What else could you possibly need. By this point I was tired! Literally! All I want is a good nights sleep!After doing some research. I finally started to get some results. I spoke to Rob and told him the troubles I was having. I gathered all the documentation I needed and was able to to meet with him the same day. He even stayed late. (Stuck in traffic). He showed me all my options, fitted me for mask, and helped me make a decision that was best for me.The level of customer service was outstanding. He took his time, explained in detail everything I needed to know about the CPAP machine I purchased. I really appreciate the level of customer service that was provided. Im glad and blessed I was able to walk out that day with a CPAP machine. I highly recommend if your in need of a machine, mask, filters, etc. This is the place to go!!Thanks Rob!

Ed
Review №60

Appreciated the service. It helped me when I was in need for my medical clearance for my current employer.

Da
Review №61

I called in a panic because my bipap machine died last night. I needed a replacement or something so that I could sleep. Rob answered my call and kept in touch with me as I tried various options. He actually called me to say he had found the part I needed. All on a Saturday!

Ce
Review №62

Really help me get my doctor and cpap at low internet price with financing

Je
Review №63

Hey bought a machine 1 year ago it had some problems ,it was replace with no questions ask, Bob took care of the issue fast and complete . Great Service ! Will continue to business here .

Da
Review №64

Left my cpap cord at home. Called about 20 minutes to close and Rob was kind enough to wait for me to come get the cord. Really saved me some stress

Ci
Review №65

Excellent prices and outstanding customer service.

De
Review №66

My husband forgot to bring his CPAP mask on our trip and we didnt notice until very late Saturday night. When we called Local CPAP on Sunday, Rob had already left for the day. He returned to the store to get the mask he needed and saved our vacation!

Pa
Review №67

Purchased my Auto CPAP last year. Came back to download my Compliance Report. No charge and great service. Thanks eSNORE and SLEEP

Ma
Review №68

I was in town for business and needed a replacement mask in a hurry. Rob took care of me in less than 5 minutes.

Vi
Review №69

Great service

Pe
Review №70

Great Services

Information
87 Photos
70 Comments
4.9 Rating
  • Address:6850 Shiloh Rd E suite d, Alpharetta, GA 30005, United States
  • Site:http://www.localcpap.com/
  • Phone:+1 404-220-7635
Categories
  • Sleep clinic
  • Medical supply store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:10am–2pm
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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