Absolutely 5 stars! I had a great experience at RMA Lehigh Valley. My wife and I moved to the area almost 2 years ago and were on the search for a fertility clinic - RMA seemed like the right option for us. And it was! From start to finish I felt like my nurse and the doctor listened to me and provided me with great care. Its scary going through a fertility journey (especially during COVID), so my nurse in particular was the best sense of comfort throughout the whole process. I had a successful egg retrieval and embryo transfer - and Im pregnant and due at the end of November! Highly recommend.

There are so many words to describe the RMA of Allentown office. I drove over an hour just to go to one of the top 3 in the nation fertitly doctor office. And it was the hands down best office best staff ever! They are the most caring, wonderful, beautiful people ever! They explained in detail from day one going forward to we conceived.ALWAYS got back to you same day!!! With all results and all your questions answered!! So much blood work and ultra sounds and testing. But it was so worth it! And we truly couldn’t be more then blessed to have our son due in the next 4 weeks. Our hearts are so full and we truly thank each and everyone of you at that office. Dr, nurses and much more! You all are truly the best that has ever happened to us into making our family! Thank you all so much from the bottom of our hearts!

I beg that you do not make the same mistake that my wife and I made. To those of you struggling to start your family, I know what you are going through. The ups and downs of looking at a new month as an opportunity and the heartbreak of seeing a single line month after month. Unfortunately, RMA fails to concern themselves with these personal feelings and emotions from a customer service standpoint. My wife and I have spent the last 13 months trying to conceive to no avail and none of that time felt more frustrating, embarrassing, and demoralizing than the three and a half hours we spent at our one and only meeting with RMA. It was next to impossible to make an appointment as they are booked four months in advance so please plan accordingly when trying to schedule. The doctor spent all of five minutes with us strictly to provide a rehearsed sales pitch. When presented their hours of operation which provide zero flexibility, we were informed “Well we were unaware that you were a teacher when we scheduled you,” as if this is a codeword to be seen as soon as possible. After being poked, prodded, and passed around like a football from one nurse to another for various tests we met with our assigned nurse Tara. Tara has a personality best suited for that of a daycare worker which comes across as tone-deaf given her actual profession as she failed to acknowledge the gravity of our situation and pressured us, to the extent that it could be categorized as bullying, to make an immediate commitment to continue as a patient of RMA. My wife and I were then immediately presented a layout of what the cost of various procedures would be if we decided to continue by Teri who informed us that payment plans are not provided. Nonetheless, my wife and I were hellbent on just moving forward as we just wanted results and could ignore the rest. We attempted to contact the facility with further questions and concerns and found it impossible to contact our assigned nurse Tara. Days later, Tara sent an email informing us that she is not required to answer phone calls or emails post-2:30PM which does not provide a patient any reassurance that they are the top priority or any priority for that matter of the nurse. After requesting that we be assigned to a new nurse, we were informed by the doctor that RMA has decided to no longer accept us as patients under their care and refused to refer us to any local practices. Never have I seen such a mockery made of the Hippocratic Oath than what RMA presents as health care.

We had the most supportive, involved, and positive experience at RMA. Despite obstacles we faced with getting pregnant we always had consistency, support, eduction and communication with our entire team! We are very thankful for our miracle and RMA!

I had a great experience at RMA Lehigh. My nurse Beata was amazing and always available when needed. Dr. Gueye was knowledgable and took the time during my visits to answer my questions. Everyone at RMA is kind. The office runs efficiently. I would recommend this practice to anyone looking for a fertility specialist.

Everyone at the RMA office was so kind and caring during my difficult time trying to conceive. They helped me conceive through IUI and it was a success! Dr Gueye was my dr, she was wonderful!

Dr. Gueye and her staff are wonderful. I would recommended anyone wanting to grow their family to contact RMA at Lehigh valley. From my initial consult they have been nothing but efficient and supportive. After meeting with the team they put a plan in place and started my next cycle. Dr. Gueye is amazing. I had laparoscopic surgery and barely have any scars. She is confident, friendly, and is beyond amazing at what she does. Tara, my nurse, has been supportive from day one. She always calls and answers my messages within a timely manner. She always allows me to ask questions and never gets frustrated. The staff is great including the front desk, phlebotomist, NP, financial advisors and all the nurses. I am so happy I choose RMA Lehigh valley and I’m looking forward to the next step of my care!

This is my second time using their services and both times I found them caring and helpful. I always had positive interactions with all of the staff who truly want to do everything they can to reassure you and help you through the process. I love the new doctor Gueye she is so sweet and hard working!On top of loving the staff, having the extra support to answer questions and see your peanut in those first 8 weeks is so special. After one year of trying on your own, give them a call. You’ll be glad you did!!

The office and staff are top notch! I have seen Dr. Gueye and her team for a year. We tried many different routes to get pregnant and they were all very patient and helpful. They answered many questions we had and were a great support system. Without RMAs team I don’t think our dream of starting a family would come through. I would recommend this practice to anyone. They became our family and knew us better than most. Since I “graduated” from their practice I miss the service and level of concern they had.

A little over a year ago, my wife and I started the process to conceive our first baby. Its been an emotional roller coster to say the least. We spend over 5O thousand dollars, left empty handed along with no money and no baby. They put my wife life at risk, because they didnt follow through with proper testing after two miscarriages the doctors said they couldnt proceed with another procedure, due to the death risk a pregnancy may cause. They diagnosed her with a rear condition and said they cant do any other fertility treatment. This fertility center should have properly tested my wife and ensure safety and health in a every level before putting her through this painful process. We have not heard from this office nor has anyone reached out to us with concerns or regards about what happened. We try reaching the practice and no one answers. Please be advised if you choose to use this office.

I’m giving 3 stars because they do have the science to make miracles happen, and they did. For that I am grateful. I would give a one star in service. My wife had the worst experience dealing with the staff in RMA PA, they were rude, short, and mostly negative in just about all interactions. This is a super emotional process for people, showing some compassion would go along way, spreading some positivity and hope can make such a difference. You are dealing with people in a very vulnerable state, how you show up matters and they will remember that forever. Disappointed overall with their attitude and service, from doctors to nurses everyone. RMA NJ on the other hand... (where all the magic and science happens we’re excellent all around, very kind people)

Switched to this facility after having a bad experience at my previous fertility doctor. These ladies here are awesome. They are all so caring, know you on a first name basis, and go above and beyond every time you are there. The doctors are great, the nurses are great, all the workers are just awesome. They constantly communicated results, updates, etc. I was at the facility for about 5-6 months before getting pregnant and I have not one complaint.

This was by far the most traumatizing experience of my life. This review goes for RMA NJ and PA. Ill start with the positive: The nurse for blood work in PA was the sweetest person.The rest of the staff was unfriendly. I felt unsupported, totally lost in the process. To give an exemple, I remember rushing to the specialty pharmacy like a drug addict to get another dose of treatment and pay $3000 for one shot because RMA decided so the same day.They misplaced my IV which is extremely painful. They sent me home on the same day of my procedure, I was in tears, and could barely walk to the car because of the pain. By the time I got home, my husband had to call an ambulance to get me to the ER because the pain was so bad I couldnt breathe nor talk. RMA said they had warned me that it could be painful and that their facility is not designed for overnight stay. Really?! The list goes on but Im not comfortable sharing it publicly.

RMA was the best thing that ever happened to us! We struggled with infertility for 2.5 years. I had previously been to a different clinic in the Lehigh Valley however, when I found out my insurance provider would be starting a Fertility Care Program I found out my old provider was out-of-network and the only clinic in-network was RMA. Which was originally our reason for making the switch and I am so glad we did. Our first consultation was January 23 and I had made it very clear I was done with testing/IUIs and I was ready to move onto IVF. Dr. Gueye was very supportive of this decision and by April 2nd I was going in for my egg retrieval, and by May 27th I had my first frozen embryo transfer. The entire process was smooth from start to finish. Dr. Gueye is very knowledgeable and always willing to answer any questions. I also enjoyed having a direct nurse to contact at any point in time. Whenever I had a question or issue she was always there and very responsive/supportive. I can happily say we are finally pregnant for the first time ever and this is all thanks to RMA.

My husband and I have had an amazing experience with RMA so far. Beginning the fertility process is not easy, however the calming atmosphere and amazing staff at this location has made this process as least stressful as it possibly can be. All staff, including receptionists, nurses, financial department, and of course Dr. Schillings are all passionate at what they do and are all very accommodating for individual couple needs. I would highly recommend RMA to any family or friend in the need of fertility treatment.

Back in November 2019 I was diagnosed with pcos. My husband and I were trying to concieve for a year prior to being referred to RMA. From the moment we walked into their office we felt safe! I felt heard for the first time since trying to have a baby. Dr Gueye and our nurse BJ and all of the staff were absolutely wonderful! They did abundance of testing on myself and my husband which made us feel good and first round of IUI worked for us!!! We are forever grateful for RMA!! Thank you all for being such caring and wonderful professionals! We can’t wait to meet our little one in February!!

2.5 years, 2 Reproductive Endocrinologists and lots of heartbreak all with no explanations. Then someone referred us to RMA. The doctors and nurses there were straightforward and they know what they are doing. We couldnt be happier with our journey through RMA.

These folks were amazing. Had it not been for these amazing doctors and nurses, we would not have our amazing little boy. So impressed with their level of caring and attention to detail. The staff is amazing and know what they are doing. When we finally conceived, we got to take our picture in front of the tree of life. Such a cool experience. They even called back after the birth to see how the baby was (I transitioned out to my regular doc at 12 weeks).Cant say enough nice things about this place!

I am now 15 weeks pregnant with twins thanks to RMA. I am so thankful, specially with Dr. Gwey and Sue and Michelle. Not only they know what they are doing, but they are absolutely efficient and caring. I had two failed invitros before, so when they told me I was pregnant, it was pure magic. Thank you so much for being amazing. Claudia G. 45.

Without RMA we wouldn’t be expecting our baby in June!! Trust in the process is the biggest price of advice I can give. Once you think you the know the process it will surprise you, so just go with the flow and don’t stress! Also recommend the careshare program! 🌈🤰🏻👼🏻🙏

Very rude staff, especially those who are eager to take your money. Doing multiple tests and repeated blood tests for any possibility to make money out of patient’s pocket. I don’t even know if it was really needed. Some of them, especially those who are doing the billing, are not responsible for what they do just taking money is the first and foremost thing for them. Not very responsive about the issue and nobody really help to solve the issues. No negotiation at all. When the patient ended up paying more extra bill they are not even patient enough to wait for the installment. Patient consent is nothing to them. Taking money from the patient and out of pocket is their priority.

I have my perfect baby boy because of this place. They are very thorough and my nurse BJ was wonderful! Highly recommend!

Everyone was very professional, respectful and nice. I’ll definitely refer other people and join them again. Thank you, RMA Pennsylvania

The doctors, nurses and other office personnel were kind, caring and very upbeat. I recommend them to anyone having issues conceiving!

Honestly, I felt so lost there. I would get messages and try to call back minutes later only to get a VM. The nurse then told me she couldnt hear the messages I left?!? That is just an excuse for horrible customer service. Why doesnt anyone else I leave messages for have a hard time hearing me. Wow.I only went to one blood testing and then I felt like I was forgotten about. No one told me about the next steps or anything. Maybe because Im 33 they dont think Im that serious, or maybe because my spouse wasnt there during the first appointment. Yet, that shouldnt matter.I DO NOT Recommend this practice. Find someone who cares about more than the bottom line.

Extremely friendly staff, made me feel comfortable right away. Would definitely recommend.

Going through infertility is very stressful, and all of the staff at RMA are so understanding at how difficult of a time this can be for a family. From the friendly receptionists who greet you at 6:47 by name with a smile every-other-day, to the phlebotomists who make taking your blood quick and painless (even if you are afraid of needles), to Jaunita (CNRP) and Dr. Schillings who thoroughly explain what is going on and all of the options, and to the nurses, especially BJ, who are so passionate and caring it seems that they truly go thorough the journey with you. I had a lot of difficulty and heartbreak through my journey at RMA, but now I am blessed with a beautiful baby girl. She is our miracle rainbow baby, and I am thankful to RMA for her everyday.

So I was recommended here because of my POS, even though I wasnt trying to get pregnant. So there was misunderstanding about that in the first place. But the doctor I had seen me was nasty, she basically told me I was fat and that there wasnt much she could do for me, and never spoke to me, she spoke to my mom and completely ignored me. I finally stood up for myself but she still ignored me. I highly reccomend finding somewhere else to go, unless you like feeling like garbage and like being nasty doctors.

Unfriendly staff, I had an appointment for 1.30pm, getting on 22 from Easton, there was a Crash that was going to delay my arrival by 15 minutes. I called to let them know of the situation and a Receptionist by the Name Janal bluntly tells me that she has to cancel my appointment because I was going to arrive 15 minutes over my time which didnt make sense to me. She then puts me on a looooong hold to talk to the Doctor. She comes back on phone and at this time I have reduced my travel time & instead Was going to be late by 13 minutes, she still rudely tells me that she cannot take me in and is forcing me to accept a Monday appointment even after telling her I couldnt because of my work schedule...she hunged the phone on me. I called back so I could talk to someone else and she says she is the only one in to take appointments and that she was gonna mention to the Office Manager that I threatebed her because I just asked to talk to someone else and she hunged up again. What happened to Customer Service Care.

Pros and ConsPros: I got pregnantCons: Everything elseOur story was slightly different. We walked in after marrying late (42 and 37 respectively). We decided we wanted to try to have a child together (I already had 2 children aged 18 and 8) and removed my IUD. We came in and asked for everything to be tested, since age is often an issue at this stage. This included sperm count for my husband.They were shocked that he was willing to be tested at all. They were shocked that we joked and took all of this with a mindset towards data and preparedness. Which is a good place to note, most people are coming in at a harder place. They are vulnerable and this is the last stand against a desperately held desire/hope. They are coming after years of trying, struggling, and losing a battle that seems like a failure of their bodies; a betrayal of the most basic human function, to procreate.RMA (and perhaps those in the same business), are running a program that treats this reality with callous indifference, on a good day. Its an assembly line of this + this +this = baby....dont ask too may questions lady, we know whats best for you and we know youll pay for the privilege of treatment. We spent around 40-50k on retrieval, testing, meds and a 5 day blastocyst transfer. Im not complaining about the cost, more that for it, I might expect to be treated a a living, thinking human being.Information on injections can be found via an annoying process of encrypted emails and links, useless online classes that clear RMA of liability, only to be directed to a free youtube video I could have begun with in the first place. There was no human/Nurse instruction, unless you count the nurses I found on Youtube to help out. I was never informed of the worst case effects to the drugs/hormones I took. I know this because I ran a medical practice that specialized in HRT for a decade...there are effects and patients deserve to know them. The effects of egg retrieval were reduced to uncomfortable, when after a 26 egg removal, I was on the floor for 2 days and scared out of my mind that something was VERY wrong. Again, thank goodness for the internet and knowing physicians I could ask in the middle of the night. Also dont expect comfortable or private accommodations. While men are given a private room, TV, videos, magazines, a DOOR to masturbate into a cup, women who are bloated and uncomfortable can expect a thin sheet between them and the next woman and a demand to be quiet when they are given the number of eggs retrieved (they show you on a piece of paper as youre coming out of anesthesia). In this particular circumstance, my nurse also messed up on my IV and sprayed blood all over the area and tried to behave as if nothing had happened...it was dripping from the handle of the bureau drawer.They didnt communicate the schedule my husband needed to be delivering samples for the fertilization. My desire for details was questioned and the nurse I was assigned, Tara, was kind of a jerk whom I met once and received a lovely sorry not sorry email from, when I questioned the shift of drug dosages. I was not given a choice about the drugs or process we would proceed with. The schedule of ultrasounds and blood work is disruptive and not created with any mind to the working women who have responsibilities. They could be earlier or offered later in the day (for some portions that arent as time sensitive). They could offer classes, perhaps once every 2 weeks, that answer common questions and gives a forum for women not familiar with this labyrinthine process. So many things could make this very difficult process better for the women that are being pushed through it for a dollar and a dream. I have never paid so much to be treated so shabbily in a medical situation or really any other. Making space for the patients to feel some modicum of agency and control should be a basic priority that clearly doesnt even register.I would suggest shopping around, doing research and expecting more from those that handle us at our most vulnerable.

Never return your phone calls! So hard to make appoitments ! They cancled test and never tried to reschedule . JUST back luck with the place!

Unfriendly staff, not responsive , charges you double than others, they force for every possible test even not needed to make money.Patient consent is not important for them at all.

Worst office ever!!!!!!