I called 2 weeks ago to schedule a couples massage for myself and my boyfriend for his birthday. They called the day before and cancelled my appointment, telling me they couldn’t do both massages because there was an issue with one of the masseuse. The lady suggested I call around to other location. Which everyone was booked because it was the day before. When I called the Allen park location back asking for just a single appointment for him. They were fully booked and had nothing. It was a 2.5 hours time span between them canceling my couples massage, suggesting I call around and me calling back to make a single massage appointment. They did nothing for the inconvenience, and the attitude of the gentleman I talked to the second time was very rude and nonchalant. If it wasn’t for a birthday celebration I would have rescheduled but I don’t appreciate the lack of care from the Allen Park staff. Very rude and unprofessional.

I am not usually one to go out of my way to post reviews, but this place is awesome. The therapists and receptionists are so friendly and outgoing, and the massages are amazing.I’ve gotten plenty of massages before, but the therapists here are definitely more specific and target all the right places.And it’s a plus that it is run very well. An amazing staff stems from a good boss.Definitely recommend!!

Ive been going to Massage Green in Allen Park for many years and its always been a great experience. I dont have one, particular, massage therapist - I like to try them all to see their different techniques/routines. And they are all very good! The staff is friendly and professional too.

Pros: 1. Great customer service.2. Easy appointment scheduling 3. Location 4. Staff are practicing COVID requirements (temp checks, social distancing, mask wearing). 5. Absolutely amazing massage!!.Cons: 1. Cleanliness of massage room floors and walls grade is an F (failed). Room #6 has an awful fume smell and floors look like they haven’t been swept or mopped in a while. This is not cool for the staff to work in this room or the customers to receive services in this room. Once I explained why this room wouldn’t work for me. I was easily offered a another room. Thank you again. 2. Didn’t receive my full 90 minute massage.Note: If you are more interested in the actual massage and not the cons mentioned above, this is the place for you.Why did I rate at 3 stars? Amazing massage.

My experience at this location was amazing. The staff is very professional and friendly. Staff took great precautions to protect customers during visit. My massage therapist made me feel comfortable. Sana is the absolute best, she made the registration process easy and made sure I was highly satisfied with my visit. Great personality as well. I can’t wait to book my next massage.

Daron & Zach... excellent therapists. Highly recommended

I had an amazing massage today. Will is very skilled and professional. I definitely will be back on a regular basis. One hour just isnt enough..... I might try longer next time.

BEST MASSAGE I have ever experienced in my entire life. What an amazing and professional set up they have at this location. Hands down the best and I mean the best massage therapists I have ever had in my life. Thank you so much massage green for a experience I will never forget. I will be a member forever and will make sure it’s my duty to tell all my family and friends about this amazing place. This place has changed my life.

I have had several massages at this location and all of them were wonderful. They massage therapists are wonderful at this location.

I went in for a massage from Tamara a few days ago AND LOVED IT!! She was so damn good. She was very professional. I was very impressed with the front desk (Sana in particular). They made sure that every one had masks on, social distanced, took temperatures and had us clients wash hands. I felt safe and relaxed there. I will 100% be back soon!!

I called this location to see if they had two 60 minute massage sessions available.The receptionist Informed that they did not but told me they had a 1:00pm and 1:30pm available for tomorrow. So I went online, booked it; As well as filled out the online client intake form. My appointment was never confirmed. When I arrived I had to fill out the same exact paper I had filled out online the receptionist said it never transfers over she doesn’t know why they have it on the site. It took 15 minutes for the massage therapist to come out and get me. Which is taken away from my time that I can’t get back. They booked me for the woman and my boyfriend for a man which he did not want. They said we could swop masseuse but the time difference won’t be made up. That’s backwards! so I wanted to cancel the first appointment altogether. After waiting 15 more minutes to speak with the manager over the phone because it wasn’t one at the location she said she could move both of our appointments to another day where we can come at the same time! How is that doing me any good when I’ve already wasted my time, energy, and gas coming up there for nothing! There were kids crying and screaming coming from the back. Very unprofessional! The Dearborn location is way better! I’m rebooked for this coming Friday hopefully it’s a way better experience!Update: The supervisor called the day before my appointment (Thursday) and tried to change the times on us once again! At this point my boyfriend and I were both at a level of frustration. I canceled the appointment altogether. The supervisor I spoke with was very apologetic and offered both of us $10 off coupons, sauna, and amora therapy. How hard is it to stick to a schedule that’s already been set? It’s just a big NO for me. I’d prefer to spend my money were my time is valued.

Delores was the best...soft spoken..soothing voice.

Wife went for our anniversary was very happy

They are so kind and gentle. Make you feel comfortable

There was an incident where I bought a package deal at a Dearborn location but it was honored at the Allen Park location and I was charged for the massage even though I did my due diligence and asked if this was allowed (was told it was okay). The manager called me, confirmed the mistake and refunded me. These franchises are owned by individuals and even though the headquarters is a dead end, working through individual store management is the way to go. Ive used their services (both Dearborn and Allen Park locations) multiple times over several years and Ive only had one bad experience wherein my masseuse came in smelling like cigarettes and having freezing hands. Really took me out of the relaxation mode. But this has only happened once and I have since learned to make sure to ask for a nonsmoking masseuse. I used to go to a high end place for massages but once I discovered the $30 difference between Massage Green and the other place, it was a no brainer. I dont need to pay that much more just because I get grapes with my massage.

Enjoyed a 90 minute massage. The place is very calm and peaceful. Would highly recommend.

Front desk staff was very welcoming, however my massage therapist was very condescending, He told me more than once I needed to do cardio or walk around the block this would help with stress and self esteem. “I beg your pardon!” I came here as a guest for a relaxing massage so of course Im not getting relaxed with all this unwarranted commentary. I have been reaching out to management since Thursday and have yet to receive a call back.

Great experience! Mariah did an amazing job. She was so kind, attentive, & professional. Thank you Mariah!!!

Today was my first visit. I was greeted immediately, registered and completed the paperwork. The front office staff seemed to be efficient (even with a computer issue), friendly and interacted well with the other staff.Lindsey escorted me to a clean, quiet and comfortable room for my Swedish Massage. She asked about specific areas to work on as well as any areas to avoid. She was very nice and although we talked some, I had plenty of quiet time to enjoy the massage.She made sure I was comfortable throughout. I didnt check the time when it started; however, it ended right about 50 minutes, which is the time specified in their information. She also answered any questions I had about other services.Although I have only had a few massages, this was by far the best Ive ever had. I requested light to medium pressure and Lindsey did exactly that. She also focused on one problematic muscle, which was very much appreciated.The Spa has a wide variety of massages, facials, infrared therapies and more. Today may have been my first day, and I look forward to visiting again.

Will is amazing. Wont go to anyone else.

Great Place, Great Service. Must come see Will he was absolutely amazing. I will definitely be back.

Excellent service staff is friendly and very helpful and the building is always clean would definitely recommend to family and friends great messages and sauna the total spa experience

I got a deep tissue massage from Deloris, and it was literally the best massage I have ever received in my life. The front desk staff was friendly, the store was very clean and they were all following the covid precautions.

Its worth handle your business if you want a nice massage

Definitely, always enjoy the services. Staff following safety protocols.

I have been coming to Massage Green Allen Park for over 2 years, every other thursday for an hour deep tissue massage.This is an amazing place. The entire staff are so welcoming. Everybody that I have met so far are so sweet and care so much! THEY TAKE CARE OF THERE GUESTS.The space is amazing, it has a very professional, yet home-y feel that really makes you feel extra relaxed. They make you feel like family. If you are debating, definitely go get a massage here!!!!I absolutely love Massage Green Allen Park. In the beginning I had seen a few of the therapists there but have ultimately settled on Wilburt and hes phenomenal. The perfect amount of pressure and a great atmosphere. Hes very responsive and incorporates some guided stretching. I wont schedule with anyone else. Absolutely highly recommended.

I rarely go for massages but my boyfriend surprised me with a couples massage today. I am a bartender and am constantly on my feet wearing heels. Its hard to find someone who will really apply pressure and actually get it good. Will did an amazing job I would recommend him to everyone I know and will be returning for future appointments. 👍

Very professional, caring, and clean!

I have been getting massages for the past several months by Tamara and she does an excellent job. I have rheumatoid arthritis and have been getting massages for years, since I have a tremendous amount of pain in my neck, shoulders and arms. Tamara is by far the best I’ve ever had for massages. She shows care and concern and knows exactly what to do to make me feel better. She has a lot of knowledge and knows many different techniques that I never even knew about, to release pressure, tightness and pain in my muscles. She also gives me recommendations on what to do at home to help between the massages which I greatly appreciate. I wholeheartedly recommend Tamara to take care of you and know that she will provide A1 service to you.

I havent even left the parking lot of Massage Green because I had to comment on my masseuse, William. All 5 stars go to him alone. If I could give him 10 stars I would. He gave me the best massage that Ive ever had. He was professional, punctual, and very good at what he does. He gave me advice on what I should do about my Mom who has nerve damage in her spine and legs, which meant a lot to me. I read reviews before coming here and saw someone say that William was FIRE! They were absolutely right. He deserved a better tip than what I had in my purse so I went to the ATM to give him more. I am so proud of him and I will be back to see him very soon. Thank you William. Go see Will!

Calming atmosphere. Always have had a good massage experience here, and the therapists are good about focusing on or avoiding areas you specify

Great service, excellent massages. Easy appointment and love the membership option. The only thing I would like to see is and updated beddings dont feel very fresh (especially the blankets) and maybe some disposable paper towels at the restrooms would be a more hygienic option please. Its very nice to offer the spa experience and provide actual towels to use in the restroom but it would feel much better to have disposable option available please.

Great massages and facials! very innovative and informed staff. The front desk very professional and friendly environment u will leave relaxed.

Great atmosphere and staff was very friendly. The massage was nice but not great, could have been a little better but what Im really bothered about is my facial. The woman who did mine was very kind and relaxing but she talked too much in my opinion and she used her own product line which I find to be sketchy but the worst part is 3 days later, today, and my skin is extremely dry after using plenty of moisturizer over the last 3 days as instructed by the therapist. This dry skin comes after a rosy rash on my cheeks. I wouldnt go back for this reason...

Good atmosphere and clean. Staff has always been helpful and friendly; even if I have had a technical difficulty or two over time, it has been resolved easily. Got a darn good Swedish massage from Will. Very professional. Chamere gives a great prenatal massage. I love getting an infrared sauna after a massage.. I leave feeling like a million bucks! So glad I finally decided to invest in a membership. What a difference in my well being.

Ah I love Crystal! She is awesome and was able to give me some take home cleanser that smells amazing and makes an instant difference, the best thing is it is all natural ingredients! The first time I’ve had a facial and I will definantly be back, I’m going to invest in the monthly membership. Also the receptionist (Diane I believe) is super helpful and kind as well. A wonderful experience indeed 😊

I was at the Spa a week ago to see the newest esthetician, Crystal. She’s wonderful! She did such a lovely job on my facial and really made me feel super relaxed, as well as helping to clear up the recent breakout i had. Throughout the service she made me feel extremely comfortable talking to her about my skin and she was even able to recommend products she thought would work better. Not only does she provide a wonderful, informal service, but she also makes some skin care products of her own! I bought a mask she made and have been using it for a week now. I already see MAJOR improvements in my skin all thanks to her! I also bought an under eye gel cream that helps w brightening under eyes and it’s been working out very well for me. I’m excited to get back in and see her so she can enhance my natural look even more! I’ve never been more impressed!

Soothing environment

Very relaxing deep tissue massage session done by Caira she helped me with my back knots like no one ever did.

They messed up my appt. We’re supposed to be a two hour massage only had me down for one hour massage and wouldnt correct the problem. Are they said was we only have you down for one hour. I will not be going back to this location. On the plus side the massage was very nice

The receptionist called me the day prior to my couples massage to confirm, I confirmed. Once we show up for our massage the next day we are told that first we must be at the wrong location. Then the story changed to the receptionist called a phone number 1 digit off from mine and spoke with my boyfriend and he confirmed it was ok to cancel. So, your telling me someone with an almost identical phone number just happened to have the same name as my boyfreind and also didnt find it strange that someone is calling to cancel an appointment? Complete lies told by this employee. Very disappointing after getting a babysitter and driving a good distance to this location.

I called at 1:00 and was able to get a 5:00 appointment. Walked in with a terrible tension headache. Will was amazing. He was kind and professional and I left there with my headache completely gone. If you need a deep tissue massage, Will is your person. He guaranteed that I will be back again and again.

Salina remembered my aches from last time, very impressive. She also did better too. Friendly, polite and a pleasure.

The massage therapists are pretty good here, some better than others. Everyone has their preference so I am sure there is something for everyone. My main problem with this location is the front desk staff. I get inconsistent help from them. Half the time they are very helpful and courteous, both on the phone and in person. The other half of the time, they mess up my appointments, they schedule me with people who arent even free, and they treat me as if I am inconveniencing them. I think there is room for improvement.

I had tamara but can anyone tell me about Anisa? How good of a job does she do?

Got a Massage last week and the therapist was amazing! The front desk staff was so friendly especially Ashley! She was polite and very informational. Best place for a massage!

Clean workspace. Beautiful, relaxing decór. Enjoyed my full body massage, I definitely couldve used more time; an hour is too short. My therapist was professional and worked out my problem areas. Much appreciated.

Clean, relaxing space! I enjoyed my 1-hr, full body massage. Im looking forward to my next one.

Great massage from Bryan(?). Will definitely come back

Excellent care & massage therapist.

Just okay, nothing spectacular.

Great experience! I had William and he was very professional and did a very good job. If you like massages on the firmer side go see him! You will not be disappointed!

NEVER get FACIAL here!!! Good Body Massage!Me and my husband we both had appointments for facials and massage at allen Park. We liked massage but the experience of Facial was extremely POOR!!! And UNSATISFYING!! The lady was sweet but she didn’t not put worth 20 mins efforts for our facial where they claim it’s 1 hour facial. No steam, No cleaning black or white heads removing . Seemed she just wanted to sell her products and wasn’t interested in facial at all. We literally wasted our $120 for both of us. I will never get facial here ever again.

Outstanding staff. Outstanding experience. Randy, and Asia were the Best.

Not bad but she spent more time moving the table then massaging me. She also excused herself and left for 10 minutes. Did not massage feet or face like they usually do,

Ive been going to Massage Green for a couple years, whether it was Taylor (before they closed) or this one. Today, I had the best massage from Nicole. I will be booking my future visits with her. I highly recommend her.

Got lucky with a Groupon for a couples massage with sauna room option...got lucky again with a same day call for appointment. The entire staff was amazing. Friendly, accommodating, tentative

Great customer service. My wife is very happy!

I got a massage from Tamara, by far the best massage I have ever had, I will be back, and often, she is a miracle worker with her hands, incredibly professional, and extremely talented, I couldnt be happier with my experience, I give her 5 stars, but I wish the other therapists were a little more professional like her, I could here loud laughing, and talking coming from other rooms. That said, I will still be back, I have never felt better in my life, she gets my vote, best ever.

Very clean. Followed all protocol for preventing viruses!

Great experience at the Massage Green Spa. The atmosphere and rooms was very relaxing and clean. The receptionist was very helpful and Crystal gave me the best facial massage I have ever had. I get a facial on a regular basis, however I have never had such a relaxing and theaputic facial MASSAGE. She was very informative and I was able to buy some take home product. Great job Crystal!! I will definetly be coming back for full service massage and facial!!

Really good experience! This was our first anniversary relaxing massage and they didnt disappoint. Completely calming massage with new age music with pressure how you like it. Highly recommended.

They are the cleanest and friendliest of all, love them! I pass five shops to go to them!

Front desk staff is Unorganized and Lacks Integrity. I called two hours before the appointment and upon arrival was told that I was at the wrong location. Then the staff said I had missed my appointment time when my husband and I both confirmed the time slot. She had overbooked and tried to place the blame on me. She was unapologetic and offered no solutions. I was left to suggest other alternatives. Very unprofessional and I will not return.

This is the place to be if your stressed, tense, have back or neck pain or you if just need to be relaxed....the front desk and therapists are very nice and professional...stop in and get u a full body massage u wont be disappointed❤

My first massage ever was amazing. Wilbur was very caring and professional. I will be back!

I couldnt relax the tech breathing bother me the sauna was good.staff very friendly I would go back 2nd Chance is deserving.

Love this place.. Pick anyone..

My husband, and I went for a couples massage a few weeks ago first of all the front desk person, I believe her name was Ashley was very rude, and put me on hold for like 20 minutes when I called. We showed up, and had to wait in the lobby forever the Ashley girl was on the phone talking loudly ignoring us, and my husband, and I said to ourselves that cant be a business call, because she was laughing, and acting extremely unprofessional. When she was done with her long, and horrible very rude phone call. She called the therapists to the front, and we were finally taken back to the room, my therapist was Tamara, my husbands was Chelsea. I had an amazing massage, she was professional, very well mannered, and just a very nice person. My husband on the other hand, had in his words the worst massage in his life, Chelsea tried to cut the massage off early, but Tamara told her no, I could read her lips, they didnt make a sound, but we both new what they were saying. I am getting a membership, but my husband will never come back. The only person that is massaging me is Tamara. She is great, it was an absolute joy to be around her. My husband wanted me to ask if she can massage two people at once, I am not sure if that is aloud, but I will ask. I give her 5 stars, every one else in that place gets a big fat 0. I dont know who owns that establishment, but if you read these reviews please hire more people like Tamara. You will triple the business that comes in that place, and that is a fact, not an opinion.Thanks for your time,Sara Milner

Got a couples massage, first time my wife and I got a massage from professionals. It was phenomenallllll (Jim Rome voice)

I have been to several Massage Green Spas and love them so much that I joined the massage club which saves you money! Stephanie is amazing at facials and Michelle did an excellent massage focusing on my needs.

Fabulous! William was very professional and has great hands. He is worth the tip I gave him! I will be back next month and William is my guy!Thank you!

My bestfriend and i came to get massages today. We booked a couple massage, and we both were very pleased!!!! Very great service cant wait for our next trip to get a massage!

Most amazing relaxing massage, great atmosphere,and reasonable prices.

Got a great 90 min. Deep tissue Massage from massage green my therapist name was achia she was very knowledgeable and applied the perfect amount of pressure to my shoulders and lower back I will be returning. Totaly worth the memembership.

Tired of your body going through hell and back well take it from me Up above they have seen your troubles. So they placed this gift of heaven on earth here at the green spa.

Great work for the couples massage. Will be back again

I had an awesome massage with Maria definitely got my hour and a half Worth. Ill be back in 2 weeks to see her again

A very friendly place. I was greated with a smile. Loved the service and massage was great.

It feels so good to get the kinks messaged out! Thanks Derrick!

My therapist was great. But they stole my money for a massage that I never received. I scheduled a previous appointment and cancelled the appointment 2 days prior and they still charged me for the cancelled appointment. Dont become a victim of these money hungry savages. The front desk staff are horrible!!!!!!!!!!!!

I like the set up of the place u can get everything done there. However!! We got a couple massage and it was horrible!! The lady I had was really sweated and kept passing gas. The lady he got was on the heavier side she sat down for most of the massage and was using one hand. He was ready to leave in the middle of it. I wouldnt go back there.

Poor management to the extreme. I would not recommend this place to my worst enemy, they cut down your time without notice, the staff is very loud and onbxious, who ever works at the front desk isn’t very approachable and was on their phone and there was over three people behind the counter being loud, decor is outdated not a friendly or calming environment. Will never visit this location again.

Great customer service, relaxing atmosphere, fair pricing.

Absolutely a beautiful and relaxed environment excellent hospitality and customer service, the massages and facial actually work and feels wonderful afterwards I absolutely love this place

This location needs to train their employees I’ve never had a massage where all they do is massage by just putting oil ten times in one spot but don’t actually use their hands. The rooms are ugly and filthy, one side of the carpet was stained and the other very dirty. Beds are so cheap and old. Wish I could of left somewhere else (gift card).

I saved my giftcard for 5 months to wait until I was on vacation, and no kids. I booked my sauna session, massage and then purchased a facial to top off my exciting experience. When I arrived they put me in the room for the sauna. The whole time I heard every single person come in and speak to the receptionist along with all the employees talking and laughing with each other....not relaxing at all. Once I was ready for my massage I asked to move rooms which was not a problem. The massage was wonderful and I was anxiously waiting for my facial. Once fully relaxed, and a 10 min wait, they informed me the facial employee was not going to be in. Why am I just finding out about this now? I planned my whole vacation and babysitters around my 3 hour spa session. The manager offered for me to go to Dearborn for my facial. I was expecting company right after my spa day and there was no time for travel. After I declined she offered a sauna session. I DEFINITLY did not want that non-relaxing experience again. Then she told me I could PURCHASE a massage and she would add 30 min. I work in customer service and I would never let ANY customer or client walk out unhappy, especially if I ran a SPA. I will never return. And all others....BEWARE! Unreliable and Unprofessional.

Good prices, great service!

Great massage, front desk staff have never been an issue for me. But monthly fee cost is going up.

Its ok. Good location

Booked couples massage and they cancelled on us twice at the last minute. Will not return again.

Randi in Allen Park is awesome!! 5 stars!!

Had a great experience here today from the moment I walked in until I walked out.

Great place to work and love the atmosphere

I was a little late, but my therapist thoroughly worked my problem areas,.

Great Service and Great People!

If using IR sauna for 1st time, find out about programs (detox, pain relief, weight loss), how to play music and adjust lights before you arrive as staff person probably doesnt know anything.

Talk about bad customer service. The guy didn’t want my business at all. Any questions I had he didn’t want to answer & just wanted to continue sitting on his computer. I was so close to spending $150 luckily I took my business somewhere else.

Will is THEE BEST

Not very happy with service