I have been had my hair cut here with Jennifer for at least 10 years, even it is a hassle coming here -- 60+ miles one way and heavy traffic all the time. Jennifer knows how to deal with my hair -- it is soft and fine to begin with, and it is now getting thinner due to aging. She always made my hair looks a lot more, and the most important thing is it is really easy to take care of it on my own. Thats why I kept on coming back. :)