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Lice Happens Lice Treatment and Removal NOVA and Alexandria VA
Stacey Rd, Alexandria, VA 22308, United States
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Ra
Review №1

Mary Beth was amazing - she came into our home, got to work right away and dealt with my whole family in a professional, courteous, and compassionate manner. She was warm and sympathetic and so, so helpful in explaining how to follow up after her visit. Thank you for the wonderful service!

Zo
Review №2

They are really great. In a situation when you just find out about this infestation on your children and you just don’t know what to do while you need to keep working. They’re the right solution at once. They also train you and give you advice about preventing. Thank you Lice happens for your help and kindness.

Gr
Review №3

Jen was amazing. I dealt with this 7 years ago on my own and swore I’d never do that again. From the first phone call last night to the visit this morning- I’ve had so much more peace of mind than I thought I ever could. Very calming people, helpful information, thorough screenings and treatment and very personable. Even talked me through how to tell others that have been in close contact with my daughter and how to continue the screening on my own. So very grateful!!!

La
Review №4

First of all, I called and Carol couldnt have been more gracious. She was so understanding and comforting when I called and told her I just finished looking through my 7 1/2 yos head that was full of lice for 4 1/2 hours. I called at 2:45 and told me she could have someone at my house by 4:30 that very day!!!Lorraine was our lice expert. She showed up ready to get down to business. She immediately put my three kids at ease especially my 12 yo daughter who was having a hard time accepting she had lice for the very first time. She answered all of our questions while she worked. She was extremely thorough but gentle. The product she used was free of pesticides and chemicals so it didnt hurt our heads. As she was leaving, I told her I loved her but I hoped not to see her ever again! :) She was wonderful and I have already recommended this company to 4 more friends.It isnt for the frugal people out there but the cost, in my opinion is worth every penny!!

He
Review №5

Arlin was awesome!! She did an extremely thorough job and explained the entire step-by-step process. She was delightful and personable to work with - which helped make the whole experience better!! So happy we called Lice Happens!

Je
Review №6

Thank you Lice Happens! We had a representative at our house within about 18hrs of my call. The clinician who treated us was very efficient, patient, and made sure that we were sufficiently educated and felt comfortable treating any further issues, and also educated us about lice and prevention.

Al
Review №7

Arlin brought great peace of mind during our first experience with lice. She made sure we understood what to watch for, had products to use and showed us how to do follow-up combing to ensure everyone stayed big-free. She was kind and engaging to the entire family. We’re so grateful for her help!

Se
Review №8

I called yesterday morning for my wife and my 2 kids to be checked (we had found some bugs on my son the night before). Arlin was here by 2PM and thoroughly checked us all. She is professional and delightful and put my mind at ease. Highly recommend her and this service!!

An
Review №9

Arlin came over and took care of the entire family (including four kids). She was very professional and personable. Not only did she treat everyone, but she also made sure everyone knew what had to be done once she left. She was also very easy to talk to and not judgmental at all, which I think is a common concern when you find out you have lice.

Ki
Review №10

I highly recommend Arlin and Lice Happens. I called at 8:00 pm and the next day at 10:00 am she was at our door. She was very thorough and professional. It can be hard for a young child with long hair to sit through the treatment, but she was very gentle. I also suggest the non toxic products for prevention. They are have no strong odors and chemicals and are safe to use on young children. The comb is more effective than any product you can buy on the market. Worth the investment as they give a follow up treatment plan to make sure your home is lice free. You can be confident to send your child back school right after the treatment.Thank you Lice Happens!

Ca
Review №11

We scheduled a visit with Lice Happens when our 5yr old came home with lice. They were out the next day, and what a GREAT relief! Arlin is an expert, and helped us feel great about the treatment and next steps. Shes helpful, kind, and great with kids... cant say enough good things about our experience that anyone with young kids can appreciate. So well worth it, would hire them again in a heartbeat!

C
Review №12

Arlin was lovely! This was our first experience with lice and it was helpful knowing that we were on the right track -- by using a comb. We had successfully removed most of the lice/nits using our comb the night before but knowing we were doing the right thing and had a plan going forward was incredibly reassuring!

Ra
Review №13

They were able to come within an hour. Arlin was fast and so helpful. She found and removed live lice and numerous nits that the OTC treatment and my own combing missed. My four year old usually has a tender scalp, but Arlin did a great job and my kid didn’t complain at all. The instruction for aftercare was clear and helpful. Would use again, although I hope I don’t have to.

Am
Review №14

Arlin was AWESOME! She was so calming and warm and patient. She took care of me, my 6 year old, and my 3 year old, and she took just the right amount of time: thorough, yet efficient. She was great at teaching, too, and she gave great, gentle feedback and return demos with me. She’s great!

Sa
Review №15

Our consultant Arlin was great. She is professional, skilled, and non judgmental. She also educates you on the process. Couldn’t be happier with our experience.

Ch
Review №16

Super quick response by phone. Spoke to 3 people to schedule and confirm. Hallelujah! Arlin was caring, funny, and practical. Thank you. Off to a better week now!

Sa
Review №17

Arlin was AMAZING! She treated our family with kindness and her approach was thoughtful and instructive. We are so grateful for this service!

S
Review №18

Jessica E just finished at our house and was amazing! We tried over the counter products over the last 3 weeks and the lice just kept coming back. This is only day zero but Jessica was a true professional and wonderful in working with my kids.I’ll update in a few weeks with the long term results!

La
Review №19

The service was amazing. I was able to get a same day appointment. And what could have been a nightmare situation in my home was resolved in one visit. My specialist was courteous, professional and very knowledgeable. I would recommend Lice Happens to anyone dealing with lice.I wrote the above review two years ago the first time my daughter had lice. This is the second time I’ve used Lice Happens and both times I had a great experience. Mona was available at at my home less than an hour after I called. She was very thorough and knowledgeable and definitely gave me peace of mind. I have recommended Lice Happens to friends since I needed their services the first time and would definitely recommend them again after this time. Thank you!

Tr
Review №20

Lareina was amazing!!! Professional, thorough, and overall had the exact calm and demeanor I needed in my panic of discovering that my daughter had lice. She immediately put my family at ease and helped me navigate through truth vs myth as she worked her magic in ridding our family of the unwelcomed visitors!! She saved me, thank you!!

Ke
Review №21

Fantastic experience! Lareina was so patient and reassuring. She explained everything and made the whole family feel so much better about the whole ordeal. I recommend highly.

Sa
Review №22

Laraina was great. Tried using over the counter 6 years ago didnt work. This time I let the professional handle it. The education was an added bonus. Will recommend!

Ha
Review №23

Arlin was great! She was able to come the same morning we called and was so nice. I feel better prepared in case it ever happens again!

Er
Review №24

We love this company! Always there for their customers, so professional and informative. Jen is a rockstar who makes out day every time !

Ba
Review №25

Arlen was very thorough, kind and generally awesome. She made us feel comfortable and answered all of our questions. We would request her again. We feel clean!!!

Ma
Review №26

Lorena came over last night and, in two hours, had screened our family of five for lice and treated the two of us who were infested. Having lice is gross, and something I wouldnt wish to repeat, but Lorena immediately put me at ease that we were going to resolve the problem. I feel confident that we have the skills to monitor for lice and that our heads and home are lice-free. Thank you Lorena!

Da
Review №27

Fast and effective. Two hours after we called we had someone at our house. On Memorial Day! Our specialist, Mary, worked efficiently and was excellent with our two young children. If needed, we would use Lice Happens again in a heartbeat.

Fe
Review №28

What a wonderful service. From the initial phone call to our home support, it was easy, professional and eased so many worries. Ask in was incredibly kind with my children and answered all of my questions. Highly recommend!!!!

Kr
Review №29

Definitely recommend Lice Happens, Lareina was amazing with my whole family including my 3 year old son. She was efficient, very professional and extremely knowledgeable. Her calm demeanor made her easy to talk to and she was willing to answer all the questions we had about lice. Totally worth the money.

Ma
Review №30

Laraina was wonderful and so knowledgeable!! She knew exactly what to do and how to teach me to prevent future infestations (hopefully never again!). Its worth the money for their speedy arrival and their expertise. they came within 3 hrs of calling them. Wouldnt hesitate to recommended!

Ya
Review №31

After staying over at a friends, my niece had a terrible case of lice. After a night of tossing and turning, I just had to call! Fatima was very helpful and attentive to her and answered every question I had! Very fortunate to have had such patient care. Thanks again!

El
Review №32

Thank you so much for helping us out over a holiday weekend. Mary came to our house and was really great. She was so nice, and put my kids at ease about the whole situation. I really appreciate everything she did for us. I hope I dont have to, but if I do, I will recommend you to all my friends. Thanks, again!

Gr
Review №33

Arlin is AMAZING! Highly recommend- she saved us! She was extremely responsive to all of our questions and made our entire family feel comfortable.

Me
Review №34

Arlin has been to treat my kids twice now. She is fabulous and calming during what is always a trying time. Highly recommend!

Ki
Review №35

Arlin was AMAZING!! She put me completely at ease, got to me FAST and really put in some work with my really long, thick hair. I can not recommend her enough!!

Ni
Review №36

Lareina came yesterday and she was absolutely wonderful! She was on time and came in with a very positive attitude. She checked everyone in the family in detail and educated us at the same time. She was well prepared, worked very fast and she thought us a lot of stuff in a short period of time. This service was incredible and definetley worhted every penny! We felt a lot better after recieving this service and I definetely would recommend Lareina to everyone!

Ki
Review №37

I had an excellent experience. We had Jennifer and she was absolutely wonderful with our children and me. I would absolutely use this service again.

Ca
Review №38

Lice Happens is the best service! They are professional, friendly and extremely knowledgable! We had Maria come to our home and her calm nature helped to greatly reduce my anxiety. I am recommending this service to all my friends!

An
Review №39

Arlin was great! Great service and follow up. I highly recommend her.

Le
Review №40

Lice Happens saved my sanity!!!! They are truly amazing to work with. The peace of mind that I got after having them come to the home was a saving grace! I 100% recommend calling lice happens to anyone that has discovered lice in the home to call them asap!

Ev
Review №41

Excellent service - timely, professional and friendly. Highly recommend their services!

Ka
Review №42

Same day service, thorough, and informative. Quick and friendly service. Definitely recommend for at home immediate service!

Ma
Review №43

Called the service after getting a call from daughters daycare telling me she had lice- they were able to send someone out about an hour after I called. The specialist arrived promptly and was such a pleasure to work with. I felt icky and thought it was something I did, but she assured me that wasnt the case and made me feel very comfortable about the whole situation. My daughter is only 16 months old and the specialist was great with her and with me. I am happy with the care and treatment we received and am so happy that I called them, instead of trying to treat the lice and infestation ourselves. I would definitely recommend them!

Ke
Review №44

What an awesome company!! The specialist came to our house and was friendly and professional. Highly, highly recommend this service. Would give 10 stars if we could. Thank you! Thank you!

F-
Review №45

Called Lice Happens after using several over-the-counter products that proved fruitless. A specialist named Fatima arrived the same day and worked on my daughters long, thick hair. She was prompt, knowledgeable, and relieved both my daughter and me from stress. Cant thank this place enough!

Co
Review №46

Arlin was great. Super friendly, knowledgeable and patient. Highly recommend.

Le
Review №47

Jennifer has been the best. Taking care of this problem, before it becomes a real issue. Comimg out for same day service. Informing us on all dos and donts on how to handle is problem. I am forever grateful.

Se
Review №48

Arlin was friendly and professional and got the job done! She saved us time and effort as a family and we appreciate her.

MB
Review №49

Lareina was AMAZING. I did not want to go into the chaos of the holidays worrying about lice and so I decided to call Lice Happens. Worth every penny for peace of mind! Also, they do a great job of educating you so that you know not just what to do but why. The reason so many people end up with reoccurring problems is that they dont under the why part. I feel very in control of the situation now without having wasted a lot of my time doing things that wouldnt have made a difference at all in controlling the lice. Great company to work with, from my initial phone call with Jim to the last follow-up text messages and photos I sent Lareina. Highly recommend!

Ca
Review №50

LICE HAPPENS - THE MOST AMAZING COMPANY!! Words cant describe the relief my entire family feels. We were all itching and stressed and, yes I confess, I shed many tears! All of my efforts - Nix, perscriptions, olive oil, etc. - MANY $$ spent - werent working. Finally out of total desperation I started to search for lice removal services. Reviews lead me to Lice Happens - Thank Goodness! From the moment Stacey answered the phone till the time Sarah, our lice removal specialist, left we felt compassion, caring and professionalism. Not only did she take care of the problem, she also gave me loads of information and taught me how to check my kids hair without them screaming. BEST $$ EVER SPENT!!

Tr
Review №51

What a life saver! A professional service that takes the worry and panic out of a stressful situation. The technician arrived within 45 minutes of our call to the company (on the Saturday of a holiday weekend). She was friendly, efficient, and knowledgeable. Two of my three daughters had lice, and she checked my husband, myself, and even my niece who was staying with us for the holiday. For peace of mind, and an education on how to battle lice should this happen again, it is well worth the price. I cannot thank you enough!

li
Review №52

They came out very quickly and took care of my daughters hair very thoroughly!! Jennifer was wonderful!

Al
Review №53

I can highly recommend this service and was extremely pleased with our specialist Lareina, who arrived with a smile very soon after our alarming discovery. She was patient, extremely thorough and full of good information. She was adamant that I learn how to perform the necessary checks on my childrens hair in order to avoid a costly re-infestation. Lareina was very gentle when working on the kids hair and made them feel that all would be fine. Five stars for both Lareina and Lice Happens!

ch
Review №54

Very thorough and knowledgeable. Was able to make my family feel right at ease and take care of the problem.

Ka
Review №55

Excellent experience! My three daughters had lice, and after going through it once before, my husband purchased this service for me. Priceless gift! Our Lice Fairy, Lareina came quickly, same day service, and took only a few hours for all three heads plus mine. She was kind, and gentle with the girls heads - my 6 year old didnt cry (REMARKABLE)...and even told her she would miss her. As she was combing through, she was providing all of the information I would need to take care of this myself, much easier than what weve done in the past to get rid of lice - would highly recommend this service, if lice was to happen to you. She just made it really easy for us - such a huge relief once she left.

A
Review №56

Arlin was awesome -- she took the stress out of a stressful situation. Highly recommend !

Av
Review №57

Very prompt, responsive, and calm. They were a huge help!

lo
Review №58

Wonderful! Took stress out of stressful situation.

Information
11 Photos
58 Comments
5 Rating
  • Address:Stacey Rd, Alexandria, VA 22308, United States
  • Site:https://licehappens.com/locations/virginia-nova/
  • Phone:+1 443-510-4480
Categories
  • Health consultant
  • Home health care service
  • Medical clinic
Working hours
  • Monday:8am–11pm
  • Tuesday:8am–11pm
  • Wednesday:8am–11pm
  • Thursday:8am–11pm
  • Friday:8am–11pm
  • Saturday:8am–11pm
  • Sunday:8am–11pm
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