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Kingstowne Family & Cosmetic Dentistry
5960 Kingstowne Center #140, Alexandria, VA 22315, United States
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Lu
Review №1

Staff was very accommodating and performed an extra service the same day versus coming back for a second appointment.

Br
Review №2

Wonderful dentist, hygienists and staff. Very patient and through. Highly recommended this office

P.
Review №3

Great Experience and sorry that I have not been there on a regular basis. Thanks

Mo
Review №4

Dr Dao and the staff do a wonderful job. He is an excellent dentist, super efficient and kind, no nonsense. They are always running on time, and I always know that I can fully trust his advice and treatment. He never suggests unnecessary procedures.

Is
Review №5

I’ve been taking my kids to Kingstowne practice for a while now. My son came in for dental cleaning. He saw Anh the hygienist. He said he LOVES getting his teeth cleaned by her. She was very NICE and has GENTAL HANDS. Dr Dao is also an AMAZING Dentist. Highly recommend!

SA
Review №6

Highly recommended.Dr.Phoung Phan is a great doctor .Their prices are also very good .

Am
Review №7

My family has been going here for years. Always clean and staff is very professional. When my two-year-old went for the first time they did such a wonderful job with her.

de
Review №8

I love my dentist, there! The staff is very professional, friendly; and, careful during procedures. I feel 100% confidence in them all!

Ly
Review №9

Very honest dentist. I am also scared to death to go, the staff really put me at ease. I would hightly recommend this practice.

De
Review №10

I had a very good exerience with a crown and the dentist office is very accommodating.

Ge
Review №11

Receptionist is very understanding, friendly, and professional. The one who did my cleaning has such gentle hands. Listens and relay concern with the orthodontist. Both very professionals and caring.

Ly
Review №12

Since i started going here they have done a fantastic job. they work well and make sure your comfortable. highly recommend

Si
Review №13

Never a problem coming in for my six month cleaning very good staff and dentists

Jo
Review №14

I have been a patient at Kingstown Dentistry for well over 10 years, even before the current dentists took over the practice. Their latest pronouncement to charge a penalty fee for anyone who wishes to reschedule their appointments within 48 hours is out of line. A call the day before is customary, and shouldnt be penalized. Ill find another dentist who is less grasping and more courteous.

Ch
Review №15

New to the area and I was looking for a new dental home. I was really impressed with Kingstown Family Dental, they had great bed side manner, very informative about what was going on. I’m glad I found a great dental home!

Sh
Review №16

Came out of office with teeth feeling clean with no gum soreness Procedure was done in a reasonable amount of time with minimal discomfort

La
Review №17

I’ve had excellent care at this office. Dr. Miranda and Dr. Pham take the time to explain the necessary treatment, answer questions, and make sure you’re comfortable. The dental hygienist provided thorough instructions following both procedures I’ve had and the receptionist is friendly and great about reminders and follow up.

Do
Review №18

Great experience. I have been going to this dentist practice for over a decade and always been satisified

Ve
Review №19

Always prompt and professional! I feel like I am in good hands.

je
Review №20

Always great customer service. The best

Vi
Review №21

Consistenly outstanding. Good good souls. They are superb.

Be
Review №22

They have been my dentist for the last 8 years and they are the most professional people Ive ever seen. They dont try to tell you for the things dont need to be done just to make some extra money out of you. They did excellent job on my teeth.

Go
Review №23

The atmosphere was pleasant, love the music and the staff. Since this is my 1st time coming to this office there is no incentive for new customers please give me 1/2 price discount . To show your appreciation.

Jo
Review №24

EXCELLENT TRUSTFUL SERVICE . PEACE OF MIND WHEN WE USE THE PRACTICE.

Gb
Review №25

Excellent service, coupled with tender loving care Dentists characterize this dental practice. I would recommend this dental office to anyone in the area. Dr. Phan, Owner. has established and maintained a first class dental team known to me for at least 10 years now and growing. Thanks Dr. Phan!

St
Review №26

The team here is extremely professional. Dr. Dow and Dr. Phan listen to my concerns with my teeth. The dental hygienist know my teeth are extremely sensitive and they take care cleaning my teeth. I am not worried when I go into see the dentist. I know they only recommend what I need. Only once did I have an issue.The office works to accommodate busy schedule and schedules impacted by virtual learning schedules for parents. I I will be happy when they can start giving out the new toothbrush and sample dental 🦷 floss again. Like so many others I look forward to that when I finish my routine cleaning. I smile even more. Just like kids do when they leave a dentist with a colorfully brush and goodie bag. 😁

Pa
Review №27

This dentist office was outstanding! I was a brand new patient that was able to be seen within an hour of calling.

Pe
Review №28

It was great for someone who hates going to the dentist. It was quick and very thorough.

La
Review №29

This is the best dentist that Ive ever been too. Very professional and thorough. The best.

Cu
Review №30

It was a great experience. Everything done professionally!

Ch
Review №31

Two related comments:1) For there was never yet philosopher that could endure the toothache patiently”. (William Shakespeare)2) The group at Kingstowne Family & Cosmetic Dentistry did an excellent job in taking care of my toothache thus earning my kudos for their competency. (Charlie Quenzer)

Fe
Review №32

I’m very happy with this practice. No complaints.

Cl
Review №33

The receptionist was rude and not customer friendly

Ed
Review №34

Amazing service! Everyone was so nice and understaning. They heard what was bothering me & came up with a quick solution. Would definetly recommend to friends and family!

Ve
Review №35

Professional as always. Appropriate safety measures in place to protect patients from threat of COVID. Service is second to none!

Ly
Review №36

I give Kingstown Family DDS five stars. They have been very responsive and helpful throughout my experience and have taken every precaution for every patient during reopening!! Thanks for all you do!

Ma
Review №37

Doctor’s and assistant thank you,thank you for you Atention and service’s!!!

na
Review №38

Dentist visit after my routine check up was very short without any feedback and left the room. I had to ask for her back to answer my concerns!

Gr
Review №39

Dental services were professional, hygienic, and polite. Dentist was able to resolve my dental issue with efficiency and expertise. My experience was good, I will continue to use this Dental practice.

Ca
Review №40

Great professional service and friendly staff!

Mr
Review №41

Great friendly, knowledgeable, and professional staff!

Ca
Review №42

Do not trust this dentist!!! I hardly ever write bad reviews, but I had to in this instance. I went to this dentist one time for a general cleaning because I got new insurance my old dentist didn’t take it. For one, it was the most painful cleaning I’ve gotten in my entire life. The hygienist and the dentist were both very rough, and although I told them it hurt very bad they didn’t get much more gentle. Made me realize why some people are scared of the dentist. Then, my insurance wouldn’t pay the bill. I was so confused as to why until 6 months later I finally figured it out when I got a bill for over $300!! This dentist had charged them for A TON OF THINGS THEY DIDNT DO!! They even charged my insurance for an X-ray! This is INSURANCE FRAUD!!! I specifically told them I only wanted a cleaning, and come to find out this dishonest practice had tried to get a ton of money out of my insurance for random things. And they didn’t even have the decency to spell my name right. Somehow my insurance paid most of the bill, but here I am with another bill for the $15 they didn’t cover out of the over $300 bill!! I don’t care if it was only 15 cents I’m not paying it. If I don’t hear from this place soon I’m going to call my insurance and report the fraud they have committed.

Pa
Review №43

Always a wonderful experience, never rushed. Every procedure or new findings are always explained to us. Angela at the front desk is always our go to person. My family has been going there for 7 years now.

Ke
Review №44

They are very capable dentists who helped me out when I had to have an emergency root canal. My dentist at the time couldn’t figure out which tooth was hurting me— they diagnosed the problem immediately and referred me to an oral surgeon. My family and I have gone there ever since. Nice hygienists, too—gentle and receptive.

J
Review №45

I was so impressed with how smooth both the dentist and assistant Geraldine were. They are really fast and efficient. Had to get a few root canals and they really were professionals in every sense. The front desk were also so nice and easy to work with as far as scheduling and insurance. Thanks !

Li
Review №46

Always have a good cleaning. They will do manual cleaning as opposed to the ultrasonic if not needed. I like that since I’ve been sensitive to it before. Friendly front desk and technicians.

Se
Review №47

Had to get a root canal done. Staff was great and Dr. Dao did a great job.

Me
Review №48

Kingstowne Dentistry is absolutely wonderful.The doctor and staff are patient and gentle. My son has gone from being scared of dentists to being comfortable and easing into the cleaning. He even let them have his X-ray done today and everything wentsmoothly.

60
Review №49

Was happy at first they changed the price quote they original gave me. Make sure you get your receipt

Ma
Review №50

I arrived on time and was promptly seen. The hygienist did her courteously and professionally. Afterwards, the Dentist examined my x-rays and my mouth. Also, in professional manner. In all, a very good experience.

Br
Review №51

It was really smooth, fast, and nothing went wrong.

Ri
Review №52

It was another pleasant visit with our Dentist. Trusted and highly recommended. Very professional and caring staffs. Outstanding service as always!

Ma
Review №53

I like the place here,. It is clean and bright and the equipment is well maintained. The receptionist is friendly 。

Ma
Review №54

Awesome 😀😃😄

Le
Review №55

Very thorough, friendly, professional. Gave me a lot of information, explained my options thoroughly. I left feeling very satisfied. So much better than my other dentist. The whole practice is great. I am so glad I found a good dentist.

Se
Review №56

Exceptional service for my wife & I. The receptionist ensured we received our appropriate (military) insurance entitlement. The dental hygienist was so good that my wife said it was the best service she ever received. I agree it was indeed exceptional. The dentist likewise was professional. Therefore we highly recommend dental service here. NOTE: good adjacent accessible parking & very clean inside as well.

St
Review №57

The Dr.’s are incredible professionals. Very knowledgeable and adept at their work. The front desk could do better. Still have an expensive procedure to go through, hope my poor review of the front desk doesn’t affect the next procedure.

Ta
Review №58

I had such an amazing visit today! I’ve had bad experiences at dental practices in the past. I decided to give Kingstowne Family a try, and it was such an amazing experience! My hygienist was very nice and she was very gentle while cleaning my teeth. Great atmosphere! Very pleased!

La
Review №59

Been coming here for over two years. Great service and professional.

Ba
Review №60

I had several root canals with crown done in this dental office and all were done right without any pain. The staff is awesome, they know what they are doing. I definitely recommend them to anyone.I am updating my post because I went for another root canal and crown. The root canal procedure went very well and it was done very well. Dentist answered all my questions and concerns. Additionally not only dentist but everyone in the office were nice and knowledgeable. Keep up the good work!!

Sh
Review №61

Worst experience at this place. Specialty the front desk person, her name is angela bush, she is the rudest person I have seen. They didnt check my insurance coverage because they were so lazy and didnt want to do their job and I end up paying extremely unacceptable bill just because they didnt do what they supposed to do. I will never go back to this place ever again.

Sa
Review №62

AVOID AVOID AVOID this place for your own respect. The front desk staff name Angela Bush is extremely rude and disrespectful. This is so sad that how an uneducated person can treat people however she wants and no one be responsible for it. I hope this girl name Angela Bush would afford going to a doctor to show herself and get treatment as soon as possible for her mental issues which u can obviously see. Poor girl has so much on her life that she has to somehow relieve it, and thats unfortunately to the customers.

Sa
Review №63

I honestly had the worst experience of my life at this office. Its sad to pay money to be treated this way. They need a polite and respectful staff and a dentist that cares.

No
Review №64

*An update to my review*.....Instead of addressing my review the office manager canceled my appointment and refused to see me when I explained that I urgently needed to be seen by the dentists. Be careful before you post because this office will retaliate against you...I wish I could give this place zero stars. The staff is so rude, uncooperative, and unprofessional. When I called them on the phone to verify if I was on their roster, the receptionist talked over me and when I asked her to please let me speak she hung up the phone. The dentist is not any friendly either. She just enters with frown on her face and starts poking at your teeth without even a greeting. I dont know why I put up with this office for two years.

Ta
Review №65

Ive been going to Kingstowne Family & Cosmetic Dentistry for years. Ive been very pleased with every visit I have had here. These reviews are completely wrong everyone in this office speaks english and has always been respectful and polite. Even peers have noticed the difference in my teeth upon leaving here, they have a great hygienist. The waiting room is charming and has a variety of reading selections. I would defiantly recommend coming to this office, it is a great dentist office and I have never left unsatisfied.

Sh
Review №66

The whole staff is wonderful! They work with you on your dental plan and they make every experience enjoyable. They show you they care about you and not just your teeth!

Au
Review №67

Everyone at the office is wonderful, with one exception. The woman at the front, Angela, was quite possibly the rudest person Ive had the displeasure to experience in my short tenure here in the DC area. It seems she is deeply dissatisfied with her life, not to mention her job. I am just curious why a woman like that wouldnt attend university and perhaps acquire the skills and knowledge to match her ambitions. Her rudeness was so striking and confusing that I spent the entire afternoon reviewing what I could have said or done to trigger it. As soon as I worked out that it was completely unwarranted, my concern changed to pity. What a miserable girl. Perhaps she should be in touch with the right doctor to prescribe the proper medication. Either way, I hope that she finds what she is looking for. I know I have: a new dentist.

Br
Review №68

The best dentist in the world go.

Ta
Review №69

I have been a patient I believe a little over 2 years and each visit was a great one! The customer service is awesome and Dr. Dao was nice and explained to me carefully what needs to be done with my teeth and he explained with a NICE smile

ra
Review №70

Avoid this place. worst experience ever. the staffs are so rude and doesnt do their job. I have insurance but they charge me triple the price just because they didnt put effort to call my insurance and verify my coverage. The lady at the front desk should be fire, she is the rudest person I have seen in my life. her name is Angela. DO NOT GO TO THIS PLACE IF YOU VALUE YOUR SELF.

da
Review №71

Great service.

Je
Review №72

This was not my most favorite experience. They were less concerned about my oral health than they were their money. Also-in addition to being scolded by Dr. Dao (yes, there were issues but they were secondary to a health issue...which was completely ignored when I tried to explain what happened), I was fraudulently billed for services that are completely covered by my insurance company. Buyer beware.

Ki
Review №73

I have been going to this dentist for a couple of years now. I need to get some major work done on my teeth. I was given a quote for all of the extensive work in writing twice. Then, after a couple of visits to start the work, I was in the chair getting the work done and the office assistant came in and told me after I had already been numbed by the doctor that it will costs me twice as much for the work and I needed to pay an additional $800 the same day. I have reached out the owner about this issue. I hope my issue will be handled professionally and that I can come back with a good rating because they care about their customers and their mistakes.

Ba
Review №74

This place was great the people were very nice, and they clean your teeth amazingly good. Then after they are done your teeth feels like it with like a blank paper.

Me
Review №75

Great experience. Went in for a cleaning and was treated like royalty! Will definitely be returning!

Im
Review №76

Dr. Dao himself cleaned my teeth so he could get a better idea of my dental issues. Then I went back for fillings on two upper left teeth towards the back. Dr. Dao was very thorough in doing the filling and in smoothing the areas affected. He spent time to do my dental work. ( A previous dentist did a previous filling in a rush, and until now my tongue senses the rough surface left by the filling)

sa
Review №77

Very experience talented staff

Ro
Review №78

I recommend this dental office very highly.They gave me back my Awesome smile (smile)Thanks to the Dentists,assistants and amazing staff(Angela). You guys Rock!

Ca
Review №79

Dr. Phan is the best! She is all business, efficient and professional. She recognized exactly what I needed to have done and did it to my full satisfaction.

ma
Review №80

This business is a sham. I had to lodge a complaint with the licensing agency for violating my consumer rights following the treatment I received there. I came the the dentistry to get basic teeth cleaning done. The doctor told I had to get a crown and root canal (which I DID NOT). The receptionist/account never provided me with costs and out of pocket costs (based on the submitted insurance). During the root canal procedure, the doctor decided to fix yet another cavity (why wasnt it pointed out to me during the exam and x-rays I had to pay off? And, without my permission!). The procedure itself was never explained to me and I had to endure two weeks of pain waiting for the permanent crown. In the end, I was presented with almost $2000 in out of pocket money (and I never received an itemized receipt) and they denied me payment in installments that they brag about on their website.

Gw
Review №81

Exceptional dentistry, from every employee there. I was asked, , whether or not I felt safe, when I visited today, due to the pandemic. My reply was. an immediate yes. Everyone was professional and safe. Love them.

De
Review №82

I love the Dr and the assistant! They are so sweet and considerate and sensitive to your level of comfort. They are much farther away from my house now but theyre so great I plan to stay with them.

ju
Review №83

I went in for my first cleaning and the Dentist and assistant did a great job. I felt that my teeth were very clean afterwards. They provided me with an accurate plan of what fillings and root canal I needed. I have a tooth with a big hole in it and they scheduled me as soon as possible so I can get it done quick since it was getting extremely painful. I would definitely recommend this office for all dental work they also offer implants, dentures, and other cosmetic work!

Li
Review №84

Always a good experience while there and a good feeling once Im home.

Ri
Review №85

Great staff. Fast and courteous service and helpful. Highly recommend

Je
Review №86

I have been going here since 2015 and must say today I experienced such disrespectful service that I have taken my business elsewhere. The office manager is completely unprofessional and can not explain what has been billed. The office doesn’t disclose fees properly. Lastly I had a balance unbeknown to me from 2016 that even though I was recently in the office on three separate occasions this balance was never made aware nor did I ever receive a call or correspondence. When asked to speak to the doctor they are unable to have a conversation regarding what they bill you and the office manager tries to continually interject not allowing me the customer to ask the doctor the services in which they billed. Absolutely not the kind of service I want for myself or anyone else

Mo
Review №87

Check their yelp reviews. Explains everything.Had my bridges done elsewhere because they were too expensive with them. Then the doctor gets mad because I still went to her for a cleaning? Said I should get my cleaning done at the same place I got my bridges done. I went to the other place too and they said you can have a CLEANING done anywhere because its a SIMPLE cleaning.... Well thats just loss of business for no reason.

Ji
Review №88

I wasn’t looking forward to getting fillings today, but they made it as comfortable and quick as possible.

am
Review №89

They didnt check my insurance and billed me for what they didnt check and was their job to do so. They said my insurance pays for it and Im responsible for 20 percent of it and after 3 months I find out they denied because I had to wait for a certain time which they had to find out first and was their job before having me for the procedure. Im getting lawyer to teach them they have to do their job and if they didn’t, they have to be responsible for it.

ta
Review №90

VERY rude and unprofessional staff. This person name Angela was extremely rude and disrespectful and I will sure follow up with her behavior with the higher level corporate. very disappointed how some people without having knowledge about some simple respect manner can work for such offices.

Sp
Review №91

They are the best. The best dentist I have ever been to. They care

Sh
Review №92

Very professional, clean, and efficient and convenient location and parking

Ti
Review №93

Worst experience ever in my whole life. The lady at the front dest is super super rude and unprofessional. AVOID THIS PLACE

Ca
Review №94

Excellent, knowledgeable and caring professionals. I would recommend this dental practice to anyone. I have had very efficient treatment here in all aspects of dental care.

Mi
Review №95

Cost were in excess of what was discussed at the beginning of treatment. Despite numerous assurances that the estimated costs were accurate charges kept increasing with every visit. Judge the front desk service to be not thorough and effective. Thank you

Te
Review №96

My family and I have been patients here for many years. We have always enjoyed our bi-annual visits. The Hyginest does a great job at giving you a gentle but very through cleaning. I have seen Dr. Phan for a Root Canal and let me tell you it was painless and quick! Angela at the front desk has been there for many years. My wife always enjoys chatting with her and she always remembers what our kids have been up too. I would recommend this practice to anyone!

B.
Review №97

Great friendly staff! Rebecca was very helpful and polite while filling out my insurance information. Highly recommend.

He
Review №98

Three negative points in my experience with them:1. I asked them to send me my X-Ray results. It took more than 3 weeks.2. They forced me to do fillings when I asked for cleaning. They said We cant give you a cleaning time till you do your fillings. I showed the X-Ray to another dentist, she said I dont need filling now!3. In my first and the last appointment with them, they were not on-time while I was waiting there.Hope it helps you.

kr
Review №99

Kind employees. Dr. Dao has always done great work for our family whether we need a cleaning or filling or more!

Ma
Review №100

I had a doctor recommendation to check my jaw because of an ear infection. I have continuity as a patient since 2013. I was seen, xrays taken and checked out. Really appreciate it.

Information
10 Photos
100 Comments
4.2 Rating
  • Address:5960 Kingstowne Center #140, Alexandria, VA 22315, United States
  • Site:http://www.kingstownedentistry.com/
  • Phone:+1 703-719-9210
Categories
  • Dentist
Working hours
  • Monday:8am–2pm
  • Tuesday:Closed
  • Wednesday:9:30am–6pm
  • Thursday:7am–3:30pm
  • Friday:8am–4pm
  • Saturday:7:30am–3:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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