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Alexandria Audiology (fka Sonus Alexandria)
4660 Kenmore Ave #409, Alexandria, VA 22304, United States
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Ch
Review №1

Alexandria Audiology checks all of my personal standards of care (not in specific order:) Professionalism, high-level of costumer service, knowledgeable, acute listening skills, translation of medical diagnosis into laymans terms, detailed orientated, and friendly. I will gladly go back and tell all of my friends!

Da
Review №2

They were awesome! Helped me identify my hearing loss issues and found a solution that works. Office is easy to get to, clean, quick, and they are super friendly.

An
Review №3

Dr. Wagoner and Ms. Miller are very professional and knowledgeable. It was a pleasure meeting them. Thank you.

Jo
Review №4

Extremely friendly caring by everyone from office manager to Doctor. Thoroughly explained everything. Family friendly atmosphere. Everyone wanted to be there, and be there for you to have the best experience possible. They understand the military environment. Money is not a motivating factor, taking care of people is. I highly recommend Sonus. I cant say enough.

Do
Review №5

I highly recommend this facility to anyone. Extremely courteous and very well knowledged. They have no problem making sure that you understand what they are doing.

Mi
Review №6

Ive had some concerns about sensitivity to loud sounds.So I had my hearing tested at Sonus by Heather.I think she is excellent and very professional. I highly recommend her. And she is a nice person.Heather asked me a few questions, looked inside my ears, and we began the test. The test was inside a small booth. She put headphones on me and asked me to push a button when I heard a sound. She explained it exactly as it occurs and it was easy.Heather spoke with me about the test results and made a suggestion for a follow up to an ENT.A couple comments:I am always a little nervous about any medical visit or medical test. She is very reassuring and I felt better right away.Heathers explanation of what might be going on with me made sense to me, so thats good.

Da
Review №7

Dr. Wagoner was very friendly, provided a thorough examination, and brought me back exactly at my appointment time. Excellent care, state of the art equipment, and a comfortable office environment.

Lo
Review №8

The best hearing test Ive ever taken and Ive taken quite a few. The test went quickly but thoroughly. The doctor and her staff are extremely helpful and pleasant.

Li
Review №9

I had a great experience working with Julie - she provided all the information I needed to make a decision on which hearing aids to get, explained everything to me about how they work and saw me back to answer any further questions and see how I was doing. I know that I can contact her if anything comes up and look forward to working with her in the future.

Ke
Review №10

She is outstanding! Addressed all my concerns, was extremely helpful and professional. 10/10 would recommend.

Al
Review №11

Nice doctor and receptionist! Able to make appointment via email which was great because the phone isnt really an option lol, good experience and learned a lot, also my hearing is doing much better since taking to the doctors recommendations for the TMJ. Thank you for everything!

Da
Review №12

I have been coming to Alexandria Hearing Center, now Sonus, for 21 years ever since I moved to this area. Ive been working with Heather for 8 years. I have been wearing hearing aids for 50 years and have had many audiologists. So if Im still going in to see Heather then that should tell you something. Heather keeps up with the latest technologies that goes on behind these modern hearing devices. She is kind and professional and will work with you to get your issue resolved. You will be warmly greeted by Barbara when you first walk in.

Mi
Review №13

I liked Heather so much, I sent my mother there. My mother was thrilled, too. Heather is very caring and professional. She took her time with both of us, and was very responsive to our concerns. She answered all our many questions with great patience. I highly recommend her.

An
Review №14

I was having continuing trouble with my Phonak hearing aids which I bought from Sonus about a year ago. The doctor sent my one hearing aid in to the factory and when that didnt work, she sent both of them in and I got much better results. She put much effort into making sure I could hear the best I could with these hearing aids and was very concerned about me which was much appreciated. Me and my ears thank you very much!

Jo
Review №15

Dr. Wagoner and her staff are extremely friendly, knowledgable, and willing to go the extra mile.

Ro
Review №16

Friendly and knowledgeable. Explained all the options and the advantages and disadvantages of each the options for my situation. And very reasonable on the price and willing to work with my insurance.

Di
Review №17

A year ago I went to an urgent care because I suddenly lost total hearing in my left ear. I contacted Heather immediately and she diagnosed my hearing loss which was later confirmed by the doctor. Along with my sudden hearing loss I was also experiencing tinnitus and Heather explained the cause and when it would go away. She told me to go to an ENT doctor immediately. Heather explained the chances of hearing again was determined on how quickly I received treatment. After my first hearing test it was confirmed there was no measurable sound coming from my ear. I was extremely emotional during this time and Heather was there to provide support, comfort, understanding and knowledge. I would not have gotten through this if it werent for Heathers knowledge and experience. It was such a relief to know when I needed her she was there. She was there for my entire treatment and hearing tests. She actively took part in my recovery because I sent her the results of all of my hearing tests. I consulted her on which hearing aids to purchase and she took the time to explain the setup and the use of the aids. I am so very thankful for all of Heathers help. She was so patient and was always available when I needed her. I am truly blessed to have such an excellent audiologist who not only provides support but has so much knowledge and experience with all aspects of the hearing process. The aids Heather provided are superb and have helped so much. They fit perfectly, provide wonderful hearing and are so easy to use.

Da
Review №18

She was personable and helpful. Very timely and knowledgeable.

To
Review №19

I was very pleased with the whole experience. They were all very friendly and efficient. I would definitely go back and would highly recommend them.

An
Review №20

Great and easy experience! Super friendly and knowledagable staff. One of the first time I’ve been at a drs office without having to wait for my apt.

Su
Review №21

Sonus Alexandria was extremely polite and courteous as well as professional. I was seen on time and the audiologist explained the tests and results to me with detail, answering my many questions. I had a very good experience with Sonus Alexandria, and I highly recommend this location.

Je
Review №22

I recently had a hearing test done at this clinic. The staff are professional and I left their office with a better understanding of what the root cause of my hearing issue is.

Ka
Review №23

I NEVER THOUGHT I WOULD HEAR THIS WELL AGAINI am a Registered Nurse and a long-time wearer of hearing aids (since 1982). I have worn a variety of styles and brands over the years. Heather expertly matched my hearing loss to the devices that best meet my needs. I can now move from quiet to noisy environments and barely need to adjust my aids. I can use the telephone, hear my fellow choral singers and enjoy the birds outside. In addition to her expertise, Heather is the consummate professional in the way she relates to me as a patient- she treats me with respect, educates me regarding state-of-the-art treatment and relates it to my individual hearing loss. Follow up care is pleasant and easy to obtain - if I have questions, need program adjustments or just a check-up, Heather and her office staff are always readily available.When you are looking for a hearing care professional, you want someone who can correctly prescribe the best instruments for your individual hearing loss, AND you want ready access to follow-up care. Heather and her staff provide all this and more.

jo
Review №24

After dealing for years with another hearing aid provider I contacted Heather Siskovic at Sonus in Alexandria. She proved to be pleasant, competent and on top of the latest technology. Best of all she worked hard on my case (which was a bit complicated by the fact that I am a retired government employee with a certified job-related disability) and was able to obtain all the necessary authorizations for reimbursement. This took a huge burden off my back. Heather is a true professional and I can highly recommend her to anyone experiencing a hearing loss.

Ge
Review №25

Great customer service. Highly recommend Sonus services to all candidates needing audiology assitance. Great doctor who provided the highest caliber of care.

He
Review №26

My dearly departed wife was a loyal customer of Heathers for years. She was deaf and always appreciated the personal, professional care she received from the Alexandria SONUS team! Now, its my turn, LOL (blew out my hearing playing in rock bands as a kid). Got tested by Heather, and am looking forward to getting my new hearing aids. :-)

Jo
Review №27

SONUS offers best in class service, with extremely knowledgable professional and administrative staff. As importantly, they are up to date on all of the latest technology and can provide the best possible equipment at any price point. I recommend them highly and without reservation.

La
Review №28

Quick, courteous and professional. Was very satisfied with services provided.

La
Review №29

Very friendly staff. Took the time to explain the process. Wish other doctors and staff courtesy was the same

Jo
Review №30

Great service. Answered my concerns and gave me great insight on how to address my issues.

Wi
Review №31

Excellant customer service from when i walk in the door. Very professional staff felt very welcome soon as i enter the office

MK
Review №32

Extremely helpful, friendly, and knowledgeable about military insurance and the VA. Id recommend them to anyone, especially veterans.

Jo
Review №33

Seen promptly. Very professional.

Ji
Review №34

The quality of care I received at SONUS from Heather and Barbara was outstanding. I recently switched from another audiologist who did not meet my expectations. I tried SONUS Alexandria on a recommendation from a friend and I couldn’t be happier. I get personal service and have even been given loner hearing aids while my hearing aides were being prepared.

Ay
Review №35

Very helpful, informative, and a joy to work with through the process of getting new hearing aids.

St
Review №36

I was sent to Sonus Hearing Care in Alexandria through HearPO. Heather walked me through the process, recommended the best hearing aid for me and has been extremely helpful as I learned how to live my life with hearing aids. Her office is professional and personable. I highly recommend them!

Sh
Review №37

I learned about Sonus Hearing Care in Alexandria through HearPO. Heather and her office staff are friendly, professional, and helped me find the right hearing aids to use for my hearing issues. I utilized her services to purchase my hearing aids, to service them annually, and to have an annual hearing test. Shes great to work with and I highly recommend her.

Da
Review №38

The staff was friendly and the process was smooth and timely.

Mr
Review №39

Very friendly and professional service.

Mr
Review №40

All around it was a great experience.

Ma
Review №41

Sonus provided excellent service, would highly recommend

Mi
Review №42

Fast, friendly and professional office.

Information
3 Photos
42 Comments
4.9 Rating
  • Address:4660 Kenmore Ave #409, Alexandria, VA 22304, United States
  • Site:https://alexandriaaudiology.com/
  • Phone:+1 703-823-3336
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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