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High Country Macula, Retina, and Vitreous, PC
4343 Pan American Fwy NE #224, Albuquerque, NM 87107, United States
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Do
Review №1

The staff here is very professional, and I feel I am getting excellent care. They have done a great job of keeping us all safe during this crazy time as we come in for our appointments. Dr. Seligson takes the time to explain things and answers any questions I have. I sure appreciate all they do for me.

Je
Review №2

I am so thankful for the friendliness, concern and careful efficiency at your office. It has made receiving treatments there so much easier.

Ju
Review №3

I feel a very special feeling toward High Country Macula. I went in there three years ago with a serious problem which had been misdiagnosed at another place. Dr Golubev is and was my hero! He diagnosed me correctly on my first appointment. I had Macular Pucker and all of a sudden, was unable to see anything out of one eye. He performed a remarkable surgery on me and completely corrected the problem.As far as the staff goes, they are very kind, helpful and friendly. The office is an enjoyment to go to and they know their stuff!!!

Lo
Review №4

Dr. Michael Seligson and his staff are amazing, professional, and extremely helpful and knowledgeable in there field.Keep up the awesome work.Much appreciatedLouis N Lente.

Do
Review №5

I have been treated by many eye specialists in Albuquerque and cannot recommend more highly Dr. Uri Golubev at High Country who has repaired my two detached retinas, follows up regularly, and has always been warm, kind, and professional. The quality of this gentleman and his expert care is what keeps me returning again and again to High Country.

Ri
Review №6

High Country Macula is very professional and extremely Helpful and polite, from the time you walk in the front door and get checked in to when you see the Doctor and walk out, you feel like your in great hands and you know exactly what went on and whats to come. the Doctor and his staff are very polite and make everything go so easy

Sa
Review №7

Had a good experience. Doctor is retiring. Excellent service

Sh
Review №8

Very nice folks and sad to see them closed Thier door for good.

Da
Review №9

Staff here is caring and efficient. Dr. Golakov very thorough and informative.

St
Review №10

Staff was friendly and professional, warm and inviting. The process was quick and efficient. Pleasant experience!

Ka
Review №11

The ophthalmologists at High Country Macula are very attentive to my individual concerns and closely follow the progress of my evolving condition. They are good at explaining what is happening in your eyes.

Ke
Review №12

These Drs are the best! I had complications from a cataract surgery by a different Dr. office. Then, Dr Golebev rescued my eye. Did a vitrectomy on a Saturday morning. Very knowledgable, professional and a super skilled surgeon!

Ch
Review №13

Dr Seligson and his crew have always been accommodating when I needed to change an appointment. I have been seeing Dr. Seligson for years and he has controlled my situation and has literally kept me from going blind. I strongly recommend that you see dr. Seligson and his crew.

Pa
Review №14

Great doctors,To bad their going out of business.

Ka
Review №15

Dr Seligson and staff have done a great job in fighting and stopping my macular degeneration. m

Ti
Review №16

Without question the best. Dr. Seligson and team are fantastic.

Aa
Review №17

Closing with almost no notice! Get your records right away if you can.

Ge
Review №18

So what happened? No notice, they just closed up shop?

K
Review №19

I agree with the comments about unprofessional receptionists and staff. I was scheduled for an appointment on a Friday afternoon. I had to take time off work and drive from outside of Albuquerque to attend. I also took a driver with me, as recommended, who also had to take time off work. When I showed up at my scheduled time, the office was closed. The door was locked, and the lights were off. When I called the number on the door, I reached an answering service, which told me they had received multiple calls that day from people who had not been given courtesy calls or been notified the office was closed for training. A manager called me back and promised that I could have my exam and procedure done on the same day. I did not receive a confirmation, so I called the day of my rescheduled appointment to confirm. The receptionist was very rude. She laughed at my situation and never returned my call, although she said she would get back to me in 5-10 minutes.I had also been here several years ago for a procedure on my other eye and was unhappy with the treatment I received from both the receptionist and the surgeon as well. I would not recommend this place.

Sh
Review №20

My husband was seen at this practice on an emergency basis. We had heard great things about Dr S but we were thrilled beyond our expectations. They took their time to explain the treatment and my follow up care making us both feel so comfortable. Highly recommend!

Jo
Review №21

Great staff, very good customer service, great medical care.

Je
Review №22

I was referred here back in May when I had a detached retina. They repaired the left eye but did not tell me what to expect. That night I had a lot of pain in my eye and a lot of swelling. They had given me a hand out with use less information on it. Two week later they did the second eye and told me to follow up in 4 weeks. My appointment got rescheduled 3 times making it 12 weeks till I had my follow up which at that time I was told my left eye needed more work. They did they left eye again and told me to follow up in 4 weeks again that turned out to be 8 weeks due to being rescheduled twice. Now I am suppose to having my three month follow up and have been rescheduled 2 more times so my 3 month follow up if I keep my appointment will actually be 5 months. They never run on time I usually wait anywhere from 45 minutes to a hour and a half not to mention the doctor I see Dr. Golubev has no bedside manner what so ever. If you can choose to go anywhere else I would strongly recommend it

Me
Review №23

I cant say enough good things about my experience at High Country Macula. I had a macular hole repair in January. The entire staff and doctors were fantastic. They were all very friendly and always made sure to minimize my wait time. I would recommend them to everyone!

Ji
Review №24

Dr. Golubev is very professional and has excellent rapport with patients.

Fi
Review №25

My eyes were completely fixed. Other reviews here say bad things but I don’t think they understood the process or timing. It takes time to dialate. How much time would you give to get working eyes? It shows that he was top of his class. Dr Golubev walks on water for me and gives very gentle shots. I’d go back in a heartbeat if I needed it but my eyes are fixed. After years of blindness I can see again. Could you ever give a better review for amazing service?

Ol
Review №26

My father has been a patient here for a couple of years. He really enjoyed Dr. Macmillan, and today we learned that he is no longer with this group. We had an appointment this morning, and upon arrival, we were told that our appointment had been moved to December 24. When I asked why I hadnt been informed, the receptionist told me that I had been, the records show that I was called. I would have remembered this and I certainly would not have scheduled an appointment for Christmas eve.I have also had issues with the billing department. Last year we were told that we were past due. When I spoke with the billing person via telephone, she told me that several notices had been mailed. This is untrue, as we received nothing. She also mentioned that she had called and spoken to me, again untrue.In closing, I will say that we are finished with High Country. With Dr. Macmillan gone, we have no reason to continue here.

D
Review №27

Horrible practice. Called to make an appointment after being referred and the receptionist was rude and dismissive of my vision issues. Was told I would get a call back to schedule an appointment but never did. They clearly don’t want to help people with vision problems, go find a practice that actually cares about helping people.

De
Review №28

Don’t come if you value your time.

ju
Review №29

Excellent service.

Bu
Review №30

I have had EXCELLENT experience at the Santa Fe High Country Macula Clinic. I moved to NM from Denver, have a serious eye problem that was being treated by the U of C/Lions Regional Eye Center. I require regular eye exams & visit High Country at least every other month. They offer thorough diagnostic and care services -- All the technicians and Dr. Golubev are very skilled and caring. I highly recommend them.

Ch
Review №31

Incompetent staff, waited 1:45 minutes past my appt time then I left. No manager available to talk to, they already left because its Friday. Dr. Golubev is a great doctor but the management of the practice is some of the worst Ive seen in NM. The excuses Ive seen in response to other patients are just that, excuses. If youve had an emergency, COMMUNICATE with the patients sitting in your office, dont leave them sitting in the uncomfortable chairs. I should have been told about the EXTREMELY long wait when I arrived before they dilated my eyes.UPDATE: More excuses. I particularly enjoyed the veiled threat about me or my family needing your services. Ill offer a suggestion since you seem to be unable to understand. DONT LET THE MANAGERS LEAVE UNTIL EVERY PATIENT IS GONE FOR THE DAY and KEEP YOUR PATIENTS ADVISED ABOUT YOUR EMERGENCIES INSTEAD OF LEAVING THEM SITTING IN THE WAITING ROOM. Maybe you could hire a patient advocate who can keep track of how many hours you are behind and inform your patients who do not have emergencies yet have taken time out of their day to come and have their eyes checked. Based on your Google Review average, you need to do something to satisfy your patients and giving the same excuses over and over isnt helping.

Cl
Review №32

Great Drs and they are experts for ur eye problems

La
Review №33

Seriously disgusted by this facility. Had major surgery in both eyes a few months ago, now they have rescheduled my appointment for the 3rd time (by the way, I had to call to verify my appointment for tomorrow, and thats when I was told they were going to have to reschedule for a 3rd time), but after I told the receptionist I was having extreme pain in my left eye she told me that she could fit me in but it would be a very long wait time because they over-scheduled again. Unfortunately for me I dont have the time to sit in a doctors office for a questionable amount of time. And thats when I was told that because my surgery was a few months ago, that the new patients they scheduled in were basically more important than I was.

Je
Review №34

The quality of care is excellent--no complaints on the friendliness of the staff, the professionalism, the explanation of symptoms, the billing process, the exam itself--the only reason Im knocking off two stars is because the office needs to do a much better job sticking to appointment times. My husband had a 3pm appointment that he scheduled two weeks in advance, specifically asking for a non-busy time. As we knew hed be having his eyes dilated, I drove him to his appointment and let our young toddlers nap in the back seat for what we anticipated would be a 30 minute eye exam. It took TWO hours. At 4pm he texted me and said he was still sitting in the waiting room and that it was extremely crowded. By 5 pm we had hungry, cranky kids and rush hour traffic to contend with.There is no excuse for a scheduled, very routine appointment to be delayed this long. I understand emergencies happen, but patients need to be offered the option to reschedule if that is the case.

Ha
Review №35

Front desk receptionist very professional and polite

Cl
Review №36

Great eye care and ability from the Doctors there

Re
Review №37

Doctors here are attentive and spend time with you. They listen to what you have to say and answer any questions you may have. They recommended surgery for me and from the moment the word came down the process was streamlined and extremely efficient, but still comfortable for me (the patient,) and the bedside manner of the doctor couldnt have been better. They handled everything involving my insurance claim and did so with unprecedented skill. I cannot say enough good things about this office or the doctors who serve it. I was referred to Doctor Iuri Golubev and unlike many places, have not been handed off to any other available doctor. He has remained in charge of my case and continues to work with me, keep me involved in my healing process and quell my fears and questions. If you need an excellent Ophthalmologist this is definitely the place to come.

Ro
Review №38

Two hours of mostly waiting around. Either they’re grossly inefficient or unable to schedule within their capability. Bring a hobby. Staff is friendly tho...

Am
Review №39

Friendly, Trained and Professional Workers...

Ca
Review №40

They were very nice

li
Review №41

Very efficient.

De
Review №42

I feel the Doctor and staff are not friendly they make you feel like you are bugging if you ask any questions, it is upright and not welcoming...

Is
Review №43

Terrible service, terrible billing. Watch out and be aware

Ma
Review №44

Wait time is ridiculous due to inefficient scheduling of appointments. Compounded by extremely rude staff makes this place a nightmare! Avoid if possible!

La
Review №45

All is good! 👀

R
Review №46

Very professional!

Information
5 Photos
46 Comments
3.5 Rating
  • Address:4343 Pan American Fwy NE #224, Albuquerque, NM 87107, United States
  • Site:https://highcountrymacula.com/
  • Phone:+1 505-344-5400
Categories
  • Eye care center
  • Ophthalmologist
  • Spa town
  • Surgeon
  • Surgical center
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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