I recommend this place to anyone! It’s very professional. You do your paper work from your phone which is very convenient. It’s very clean and they have the nicest staff, as well as getting you in and out in a flash!

Next care was recommended for my child sports physical by APS. My daughter was required to complete one before she could try out. We were able to walk in and get a physical within a couple of hours, no appointment needed. The out of pocket cost was reasonable, actually less then what I would have paid to see her PCP.

My son needed a sports physical done ASAP and NextCare was open and willing to get it done! The staff was super friendly and helpful! We got there at 8am, there was 2 people in front of us and we were in and out within 1 hour! Thanks so much NextCare!!!

Very Professional. The service was very welcoming . My Husband and I went for a Covid-19 test. They made Our experience go very quickly. As well as answered all questions we had. Thank you for making our Experience of Covid-19 testing go very comfortable. Keep uo the great job

Waited two hours for the doctor to come in and tell me that I automatically have COVID without any assessment what so ever. She never looked at my ears, or throat after complaining about congestion and a sore throat. When I asked about any other diagnosis’ she appeared as though I was wasting her time and her mind was made up. I did get tested and wouldn’t have an issue with a correct diagnosis however she literally did not give it a second thought or consider any other options. AGAIN ALL WITHOUT EVEN ASSESSING MY SYMPTOMS.

Covid has many scared and going into any medical building during this time can be overwhelming. The PAC, Andrew Allen, saw my son After explaining a situation with my son, he was extremely understanding. As a parent during covid it can be hard to be an advocate for your children. I admire any medical professional who can listen to you as a parent and truly understand what you are there for.

My second visit here for covid testing for my kidsTo go to school. They are friendly and nice. Overall good service. The waiting room was full and all staff move in slow motion. This with both times I have come here. I would still come back but just know things move at a slow pace.

I love this urgent cares and everyone in the clinic.I never have to wait long and everyone listens to you.I’ll always go to this urgent care❤️

Everyone is friendly and compassionate. The doctor was very thorough and provided helpful information for me to discuss with my primary doctor.

Quick, no wait, no paperwork since completed online, diagnosed quickly, medication filled immediately. Empathetic and friendly staff nurse practioner. On my way to recovery! Thank you!

The best Urgent Care I’ve ever been to. I’ve been here twice. Friendly and great service.

My son had a dirt bike accident and our appointment wasnt until 1pm. They were able to get us in earlier, did a great job expediting our check-in with out of state insurance. The physician and staff were amazing! Calm, professional, able to help my son be at ease with a little laughter, and also included him in his care. I would highly recommend NextCare on Paseo if youre ever in need.

My experience at the Paseo del Norte site was excellent! Check-in was easy, all staff I encountered on my visit were were not just very pleasant, but wanting to ensure you were taken care of. I would definitely return, if needed, but also recommend.Jana

Great service but had to wait an hour after appointment time to be seen by the PA. The PA wanted me to call him back but didnt give me a local phone #. I called the 800 number twice and had to wait 40 minutes. You can fix this by having a direct call back # to our local Albuquerque office, on the SOLV app.

Nice clean facility, nice and professional staff and best of all they were fast

I am a physician from out of town and needed quick care close to my house. I called NextCare Urgent Care and was offered to look up my co-pay and waiting time. The X-Ray tech, although very professional was not very friendly but was my triage person. Everything was done quickly. I was not seen by a physician but the family nurse practitioner did exactly what needed to be done and within 1.5 hours I was in and out and properly, appropriately and professionally treated and I was comforted by the nurse practitioner over my freak accident and involved in my care. I liked the place. Just make your X-ray tech friendlier. She is important and much appreciated!

This was my 1st visit at Next Care. Although I am not very tech savvy, I was able to schedule my appointment very easily online. I have been an RN for over 33 years and I recognize quality care when I receive it. This is a wonderful clean facility. I got great care and my questions were answered to my satisfaction. I will come again if I ever need to!

Was during covid. Sign up process on the phone was easy. Seemed really slow considering I was the only patient in the building. Doctor was very helpful and informative.

The care I received @NextCare was excellent.Waiting time was short and the staff wasextremely professional.I highly recommend this facility for medicalEmergencies.SincerelyErika

I love this place! walk in tell them whats wrong get fixed-upand YOUR OUTTADARE!

Great visit! I got in fast and felt like the provider listened to me.

Horrible service and communication i will not come here again. Customer service means alot to me and theirs is horrible snotty condescending workers and no empathy at all.

Very friendly and good communication. Explained what I needed to and how to follow up.

Unfortunately for myself, Im at Nextcare A LOT. Ive now been to two locations and the staff is always fantastic. The care is great. Much better then other places(Duke City is trash)

Was pleased with the way they handled business during Covid. The lobby area was clean, staff was friendly and knowledgeable. Wait time wasnt that long for what I was seen for. Id definitely come back to this location.

I appreciate the timely response and professional care...

I wanted to be COVID tested. I went to Nextcare.com and made my appointment. When I got there I was greeted cordially and filled out the necessary forms. The facility was very clean and the young woman who took my vitals was friendly and professional. The PA who administered the test was as careful as could be. Thank you all.

I have been going to NextCare for quite a few times on those occasions when it’s not really an emergency but it won’t wait for a doctors appointment. They get me in and out with the least amount of hassle. Today was a great example. In at 11:00. Out by 11:20.

Had an appointment scheduled for 2 to get a COVID test, went in and waited for 3 hours to get a stick shoved up my nose. The test took less than 10 seconds to do, which I offered to do myself and was declined. There weren’t even 3 other people in that Urgent Care at the time. HIGHLY recommend going anywhere else if you are on a schedule for the day.

Everyone was helpful and patient.Thank you to everyone in this clinic

The front desk guy is usually so friendly today he was a little short with us several times wait was long and I was not pleased with the treatment. I think they were having an off day.

Great for walk-in sports physicals.

Andrew Allen, PA-C was very kind and knowledgeable.

Amazing staff! Smooth and friendly!

Ive been here a couple times recently as a walk-in and its always clean and I get seen right away.

It took a while to check me in and get seen, but since I had an appointment the same day, I thought 30 minutes was reasonable.

Clean efficient facility. No significant wait time. Convenient to book appointment in advance online.

Very friendly, polite, and professional staff! In and out COVID testing...very efficient! Thank you!

Checked in at 10:45 a.m. wasnt seen for 2 1/2 hours with only 4 people ahead of me? Its just frustrating when you dont feel good and youve had much better visits in the past! Communication is key between staff and patients. The nurse got upset with me because she put all my information on the wrong chart! Shouldnt she be checking the chart hanging on the door? Verify the patient name by asking in a very clear, unmuffled, louder than normal because of mask mandate tone?Its those little, inconsequential acts that make all the difference in your visit!!

The provider was over 2 hours late his job. They quickly became overwhelmed with too many people in the waiting area. There is no clear list on where you are to receive care. Very understaffed. If you come be prepared to wait for hours. Go somewhere else, not a knowledgeable staff.

I have never been treated more rudely and unprofessional in my life. This doctor has the worst bedside manner and lectured me on his beliefs and opinions. I will not use this place again and warn you before you decide to choose this place for your Heath care needs.

I always have a positive experience when visiting this facility. Staff is always friendly, prompt and respectful.

Our visit went well, but we had a 2:30 appointment, and the doctor came in at 3:30. I think there was a patient in back when we came in, but we were there only ones waiting for the first 20 minutes, so I expected to be seen sooner.The PAC was Steven Sombrano, and he was nice and professional. I would see him again.

Super quick, super friendly, overall great experience!

Awesome people there to help.! Fast and efficient.

They claim they take Covid Test but it takes 4 days to give you results. 4 DAYS?????I know for fact that UNM hospital takes 24 hours. Dont waste your time with them at all. We need to get back to work and not wait 4 damn days for just a result.

Came in for a “rapid Covid test”, been sitting in the exam room for an hour...F this placeUpdate: I’ve been waiting 1 hour and 40 minutes, but I’m told I’m next in line for the “Rapid” Test

The staff at Nextcare was very efficient and followed the COVID protocols. I was in and out in 30 minutes. The PA was very knowledgeable and I felt very comfortable with her diagnosis.

Everyone was nice but we were just there for asymptotic covid tests your return to work after traveling out of state. We had to wait 1 1/2 hours! It seems the triage gal should have been able to quickly administer the test instead of waiting for the PA

I just left this place after receiving absolutely no help. The dr or pa or whoever it was belittled me for not taking care of the problem on my own. What a waste of time and money. Im still in a ton of pain and now I have to go perform surgery on myself to get this rock out of my foot. The dr literally tried to make me pay more for xrays then told me that he probably wouldnt do anything even if there was something in my foot. Thanks for nothing.

The PA, Lisa, is great. The nurses assistant who takes your vitals is kinda rude. Been there several times and it always seems like shes having a bad day. Id like to see her replaced with someone kinder. People are out of work and this woman seems like shes taking her job for granted.

I walked in the door 30 minutes before the clinic closed. There did not seem to be any other patients in the facility. The 3 staff members were courteous, professional and caring. I was out of the clinic in less than 30 minutes with labs done and a prescription called in to the pharmacy. Everything was explained clearly and in detail. I felt like I was “in good hands” and would highly recommend to my family or friends.

Great friendly staff! Got me in quick .

I feel so blessed that my husband chose this location. Every step of my visit was done professionally and with great concern and empathy. I left with the satisfaction of believing that I had been treated with the best possible outcome and hope of healing. Thank you so much for your kindness. God bless you all. May Cornish

Nice and quiet location. Wait time can sometimes be a little long; however, it’s usually worth the wait. Physician takes her time and asks all necessary questions to give an accurate prognosis. Nurse and office staff are friendly and caring. I live across town, but I don’t mind driving for better service.

Very friendly, welcoming. clean comfortable waiting room. Attentive staff.

Quick but thorough service! All the personnel I interacted with were professional, knowledgeable, and kind.

Once you get seen the experience is good. I had an appointment at 930 am but was not even taken back until 1020 am. Dr was good as well as employees. Just dont know if your better as a walk in or taking time to make appointments.

This place is awesome. Front desk, MA, Dr.s are all friendly and professional.Dr.s listen to you and arent rushing you out the door!Usually seen right away only twice had to wait an hour but then there were quite a few people in waiting area and im sure when their turn came up they wanted to be heard as well.I’ve been to 2 other urgent cares but none can beat this one!Great job!

I love how convenient NextCare is. There is always 2 to 3 people waiting in the lobby, the receptionist and nurses are always so nice and respectful. Doctor Lisa is awesome. Shes gentle and sweet. Easy to talk to and wise! The facility itself is always so clean and has hand sanitizer/hand lotion every 5 feet lol. Thank you NextCare for caring for my precious daughter and I! ☺ 👍 ❤

This location was the worst urgent care I have ever been to. Booked a 2:30pm appointment and wasnt even taken back until close to 5:00pm. Went in for a Covid test so I could return to work. The front desk staff was very slow and not attentative at all. I arrived 10 minutes early for my appointment and waited 20minutes before anyone even showed up to check me in. The doctor I saw was very condescending and rude.

I went to this urgent care yesterday. Their was no wait. The front office staff was helpful. I went in and explained my problems to the nurse and she took vitals and assisted me to the PA. The PA was very nice and also listened to me. She did a test and found a helpful solution. I was very pleased by how fast and easy it was to get in and out. I would recommend to everyone that this place is so helpful and stress free.

Took good care of my husband ❤

I was in the waiting area for 45 minutes before anyone took my temperature or vital signs. There was only 2 people in the waiting area when we arrived.Once I got in to see the NP everything when smoothly.

Relatively pleasant urgent care. Front desk staff was great, waiting room was big enough that we did not have to worry about being close enough to someone sick to catch something new. Nurse practitioner and nursing staff were fine too. There is an option to check in on line ---next time I would definitely try that.

Very easy to get in to see the Dr. and they take time to listen to me about why I am there. They always take my vitals and gives feed back. It is hard to get into to see my Dr. without an appointment and that might be a few days to get in. I am in to see the Dr. T Urgent care 15 min. , see the Dr. , spends another 15 minutes, gives me diagnosed info., writes a prescription and I am on the way. Always kind, and courteous.

My appt went fast. Everyone was super and professional. And my doctor was great!

First time visitor. I was able to check in online the night before. Doing that was quick and easy. Minimal paperwork was required and since I was basically the first in line, I was seen right away. The front desk staff was easy to work with. Both the nurse and PA were very pleasant and friendly. Clean office, friendly staff, accessible hours. Good experience all around.

Quick and timely service, attentive staff. Very professional.

If it was possible to give zero stars, that is the rating i would give. We were here two hours and have not even seen the practitioner. DO NOT COME HERE! No matter what they respond to this message and say oh were sorry you had a poor experience. They do not care, they have done nothing to better the service or fix the atrocious wait times. They do not care, they are not sorry. If you like spending two hours at a urgent care to not even be seen then by all means enjoy yourself.

This location is very slow! I can hear the provider talking on her phone taking a personal call. Menual location is fast. In/out and on my way! Been waiting here for almost an hour now. Is the India lady the only provider that works here?

My daughter felt and heard the pop in her ankle with an unsuccessful slide into base playing softball. There was no doubt something significant had happened to her ankle. Immediate bruising and swelling. Unable to bear any weight. Facility was clean, staff very kind. Unfortunately, the medical part was just unbelievably bad. The doctor on site admitted “I can’t see anything obvious on the x-rays but we have someone else read them again later. They will call you with that report tomorrow”. So for a young girl in obvious pain with an obvious injury/swelling...we are going to put a little plastic drug store splint on you and give you a prescription for a mild muscle relaxer...take ibuprofen, rest, ice, elevate and use your own crutches for a few days. Then just weight-bear as tolerated and follow up with your doctor if still in pain in 2 weeks.This was on a Tuesday night. Because we know people in the medical field, we thankfully disregarded most of what they said to us. We took a copy of our x-rays to be read by someone else. My daughter had surgery 3 days later to stabilize her fracture. We are doing very well several months out. Second surgery to remove the screw recently and too many physical therapy appointments to count. Our surgeon was horrified and wanted to call them. He was shocked by the terrible splint slapped on an obvious broken ankle, not to mention the lack of diagnosis. This was not a hairline type hard to see break.They did call as promised to give me the “final read” of our x-rays taken after hours. I’m in the car running to a CT-Scan apt., to see if surgery is needed, when the call came. I wasn’t sure if I should laugh or cry...”Hi, we are just calling as promised to let you know ### does not have a break in her ankle. Just continue to rest, ice and elevate. Take your medicine as prescribed and follow up with your doctor if she is still having pain in a few weeks.” I kindly told them what was going on and that they were incorrect. They said they would give that feedback to the person reading the x-ray.I’m writing this this review for the other moms out there. If you go here or any place similar and know what they are telling you isn’t right. Don’t take their word for it. Keep looking and find someone you trust to look into things. We would have suffered much longer and potentially caused more harm had we trusted in their diagnosis.

Easily made an appointment online and the staff was so friendly and helpful. Clean facilities and quickly was attended to by nurse and physician. I felt so horrible and wasnt sure where to go. I highly recommend this urgent care facility!

Nothing urgent about this Urgent Care. I set an appointment 2 hours before we arrived on their website. After checking in their receptionist informed us that registering and setting an appointments online did not guarantee an appointment. Subsequently, we waited an additional hour in the lobby and another 45 minutes to get an X-ray. As we waited in one of the rooms they had a TV with a message encouraging patients to register online to reduce our wait time. WTF?

There was no waiting in the lobby, was called in immediately, nurse was very thorough with vitals, and the Doctor was very thorough with her examination; went further with advice on what else I need to do with other unrelated symptoms she found while examining me.It was a very good visit. I was in and out which was great since I was not feeling well.

This is my third visit to this particular urgent care over the last year. They are always welcoming and nice and the building is immaculate and there is a very nice waiting room with the TV. The PA there is attentive, engaging and thorough. I have left each time with a prescription for what ails me. I only go to urgent care when it is urgent. Otherwise, I go to my primary care for all regular medical assessments. The folks at this particular urgent care are the best. I will continue to use this urgent care when the need is urgent. I would highly recommend them.

Pretty new to the Albuquerque area and stressed about finding good medical care. The PA at this clinic is such a breath of fresh air. Dr. Katie Anderson - I have seen her twice for completely different issues and both instances she was so helpful, informative, and kind. It makes such a difference when a medical provider spends the time to listen and talk through things with you. Dr. Anderson spent the extra time and care to help me and my husband understand our options regarding the issues we were concerned about. Let me also mention that my appointment was at the very end of the day (when everyone is tired and wants to push you out the door) and she was kind, thorough, and informative, regardless of the fact that it was late and she had been there for probably 12 - 14 hours. She impressed me so much and I just want to leave a review to help others in my position to find a good medical provider for urgent needs. say thank you to NextCare and Dr. Anderson.

I should have followed my gut when I called this place, and the receptionist answered the phone and told me she is not able to book appointments and insisted I needed to go online to book an appointment or come in. After I asked her if she could book an appointment for me if my daughter has visited there before, she said she could if she could put me on hold for 5 minutes while she checked in a patient.When I got there, the receptionist (same lady) hands me a two page form to fill out. Obviously, the form is confusing, because she has gone through and highlighted all of the fields she wants me to fill out. They run Windows 7 and insisted on taking my date of birth into their database.Why do I have to fill out a complete intake form if my daughter has already been there before? This makes absolutely no sense.The center seems to be short on computers that connect to their health informatics system, because the nurse took my daughters vitals, entered them into the computer, and escorted us to another patient room that doesnt have a computer.We were seen by an Indian doctor who was kind and thoughtful. While I was waiting outside the door while the doctor examined my daughter (for about 2 minutes), a nurse said Im not allowed to stand there and insisted that I wait in the lobby. Then she escorts me back to the patient room where my daughter was.Overall, the staff really rubbed me the wrong way. Part of it is due to bad management and part of it is due to poor hiring choices at the front desk. I will never go back to this place again.My experience was completely antithetical to the mission statement they keep flashing on the led TV in the patient room above my daughters head. Never again!

I’m sitting here as I write this. I came in at 4. Did not get officially checked in until 4:35pm. Then as I’m waiting to be triaged they have called back 3 people who came in way after me. According to front desk person who by the way is very rude. They had Appointments. Wrong they were walks in as well. So not sure how they figure this out. But I thought first come first serve. I know they were walk ins because I checked online where I was on the wait list. I will not return here or refer anyone.

NextCare Urgent Care has done a fantastic job treating myself and my family over the last year. I have been treated here for bronchitis, ear infections, conjunctivitis - and in each case, they were quick, convenient, and effective in treatment. In particular, Dr. Rudolph is exceptional. Despite a busy schedule, she maintains outstanding empathy and professionalism. She takes time to know the patient and answers questions patiently and brilliantly. NextCare and Dr. Rudolph are an asset to Albuquerque!

Efficient professional service. Very clean environment will definitely use their services again.

The nurse and front desk person who helped me were super friendly and kind. They were welcoming and warm, wait times were quick. The doctor, however, acted as though she didnt have time to worry about me and rushed me out quickly even though I was literally the only patient in the building.

I called at 7AM and got an appointment at 8AM. The staff were friendly and efficient. The Doctor was attentive, got right to the problem (strep throat), ordered my prescription and sent me home with time to write this review before 9AM. For medical help on short notice these people are great!

My visit was pleasant. The environment was clean and welcoming.I was seen in a timely manner.I will use them if I have an urgent care issue!

Great care from very kind and knowledgeable providers they are great in every respect. Yes they were busy but it is well worth the wait.

I have been to the Paseo NextCare 3 times and every visit was quick and very informative. The PA that saw me today is the same one that I have seen every other time. She always takes the time to explain my symptoms and explain the meds she prescribed. Always makes sure I understand everything before I leave.

Weve been coming here for years now. Its always fast in and out 30-60 minutes. Friendly and caring staff.

Check in clerk was really nice and I didnt have to wait at all, this will be my go to urgent care!

Its extremely concerning to read these reviews! Other concerning part is the responses from the owner to the reviews posted. They are all pretty much the same. Talking about they are all licensed, and to call there clinic manager. I think maybe a more heartfelt response would be a better idea. Plus maybe explaining to your licensed (professionals) that patient requests and concerns should be A-number one!

I had no idea that these urgent centers were here until I was found with no insurance and desperate need of medical attention. The ER charges a minimum of 500 to be seen and takes all day/night. This place was so affordable, pleasant and extremely helpful. Thank you for your amazing medical care.

I love Nextcare! Been using them for years. Started with a location in Tucson that was great and was pleased that the Paseo location was even better. The facilities are modern and clean, staff is nice and efficient. Sometimes the wait is long - but thats to be expected anywhere. My #1 go to for myself and the kids.

Don’t bother creating an account, I’ve now spent 30 min filling out paperwork and waiting for the very slow ‘receptionist’ to enter my info even though I had an appointment. And I’m the only one here it appears!

Amazing experience. Set up an appointment online. Arrived and was registered, checked in, seen, and on my way out in less than 40 minutes. Everyone was extremely helpful and nice! I’m only in town for a week but I would definitely use them again if needed!

The staff were friendly and very professional and I did wait a little bit but I expected that and I did get what I needed.

Clean friendly staff, wait not too long.

Drove an hour and spent a hundred dollars for nothing. I told the doctor I get ear infections and sinus infections all the time. She said yeah your ears red in there but you havent had the symptoms long enough. So now tonight full on ear and sinus infection with nothing to take. Guess you got to be in complete misery before this doctor will listen to her patients. She gave me stuff for allergies. Do not recommend this place at all.Just to follow up I went to a med express as soon as I got home. Ends up it is double lung pneumonia. I understand your folks are licensed health care providers, but they should listen to their patients a little more. I told her it felt like pneumonia.

Always fast friendly service. Katie is my favorite but I saw Lisa Albee’s today and she was great, very professional and caring

I was seen quickly. The PA was knowledgeable and diagnosed me qiickly. I was given medications and able to go home and rest per doctors orders.

Took awhile to see the nurse but was fast after she saw me. Long wait after checking in

Good comprehensive and compassionate care.Made appt. online last night. Got in at 8:30 this morning after about 1/2 hr wait.CNP was competent and kind.