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Affordable Dentures & Implants
4821 Alexander Blvd NE, Albuquerque, NM 87107, United States
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Da
Review №1

This was my second time at Affordable. Both times I was treated as a valued customer. Very professional and respectful staff knowledgeable Dr. He explained everything, no surprises. I highly recommend!

Vi
Review №2

You folks are the best 😊 I am so glad I found you you are very professional, you take very good care of your patience,keep up the good work!!!

MA
Review №3

Dr. Herron was professional and knew exactly how to solve my dental problems. His staff did a quick fix that temporarily solved one problem before I left the office. I look forward to solving my dental problems once and for all with Affordable Dentures and Dr. Herron and staff. They are the best!!

Ir
Review №4

My first visit.Staff was courteous and diligent. Paper work wasn’t excessive and wait was reasonable. Doctor in attendance were professional. I felt a sense of ease with their evaluation and recommendation. I intend to continue using their services.

Je
Review №5

It is too long a wait for getting new denture. Probably cause you have your own lab.

Ma
Review №6

This is the only place that lists prices so they dont manipulate prices depending on whatever. They are thoughtful, professional, and have considerable expertise. So happy to have chosen them.

Ja
Review №7

I was not seen until 45 minutes after my appointment. I had my x-rays done and then waited another half hour to see a dentist. After the exam I was told you do not take my Humana insurance. I filled in that information on the intake form but no one ever read it. A colossal waste of my time.

An
Review №8

Got my first dentures 11 years ago. They have held up very well. I’m getting new ones for a better bite. My old ones are worn down after 11 years. Would highly recommend Affordable Dentures for the best fit and price.

Ru
Review №9

Very friendly reception upon arrival. The free Consultation was productive and plan will be executed within the next 19 days. Was extremely impressed with the affordable cost and how willing and helpful doctor and staff were. We were asked to put down a payment of good faith without a suggested amount. We chose to put half. Ill know more after the procedure is complete and if unexpected charges apply. For now, Im satisfied with the service provided for my husband.

de
Review №10

Been going to affordable dentures for 15 plus years. I finally decided to do the implants. Not as pricey as other places and Dr. H is the absolute best. I think the worst of it was the shots to numb. Yes sore first night, but wanting to eat solid today. Not going to to be safe, but pain is like maybe a 1 or 2 if I bite down.. well worth the money. Reccomend to all family and friends. This is the best place for dentures I promise.

Ho
Review №11

I cant really rate it star wise yet because Im not completely finished with my treatment plan. However , so far the staff has been friendly , knowledgeable mostly sincere. The Doctors/Dentists are fabulous,down to earth & explain everything to you & also make sure you understand what their explaining. VERY HIGHLY IMPRESSED !!!!

Lo
Review №12

When I first went in to have a replacement upper plate made everyone was so welcoming. I chose the ultimate plate as it was touted to be the highest quality plate with best fit, durability, and stain resistant. 7 months or so later the teeth were very loose I went back and they actually made the situation worse. 3 months later one of the incisors fell out. I scheduled another appointment to get the plate fixed. I found out it was going to cost $225.00 to reline the plate, $25.00 office call, and was not given a price on the repair. I knew I could reline them for significantly less. It seems to me that for over $1400.00 for 1 plate 1 reline should be included for a correct fit. Not very happy.

Br
Review №13

This place is a joke I made a appointment and I had cash to pay I was told becuse I had insurance and they had issues getting into it I could pay half up front and they would bill the rest after appointment well that was not the case at all turns out I just wanted my time walking in for a consolation walked out with nothing was not allowed to pay and also they said they would call me to let me know if everything so I could go back its been 2 weeks and I havent had any contact from them at all...my advice go to a real dentist you may end up paying more but I guarantee you the quality is better and they know what they are doing...if I could have left zero stars I would have

Br
Review №14

The doctor and staff are excellent all-around and doesnt try to upsellyou something you dont need.

Ma
Review №15

I previously used affordable Dentures to have my uppers made and was thrilled with the results so I decided to go back for my lowers.Right from the day of the extractions I was terribly disappointed. The temporary dentures cut into my gums and tongue, they sat crooked. I ended up with blisters and the dentures even started breaking apart. I went in several times for help and was always told the same thing..we will put glue on them a reline. The new staff is cold, uncaring and they are so busy that your just ushered in and out and treated like a number not a patient. I will never be using this place again!!

Do
Review №16

I only gave a 3* for now, only because all my dental work is not complete. Only after all is done will I be able to give an appropriate opinion.

Er
Review №17

I had a very good experience at affordable dentures I recommend them to anyone who needs help with their dentures thank you very much

Ja
Review №18

I have been in many businesses but I have never seen a business as organized as Affordable Dentures. With FABULOUS employees!! Everyone’s so friendly, happy, kind, knowledgeable and helpful. No one judges you and there’s no pressure.Doctor Herron is by far the best dentist I’ve seen.Everyone there makes you feel relaxed and knowing they just want the BEST for you.Five star business Five star employees. Five star Doctors. Thank you Affordable Dentures. ❤️

P
Review №19

It took 8 mths to get the final partial I paid $2000 for in advance and the first one was defective. Second final one took over 2 mths to come in and when it did it was forced into my mouth causing severe pain and cutting my gums. I never got the proper fit. I saw Dr. Heron in the beginning “sales pitch” and then one more time in 8 mths. It’s been over a mth and not one follow up call. It’s a revolving door of patients and no TLC. I do not recommend this place.

An
Review №20

Very friendly. Made me feel more comfortable because i was very nervous about being there. By the time i left i was actually looking forward to my next visit

Jo
Review №21

Waiting time was short to be examined by a dental technician. She quickly diagnosed the problem and made needed dentures adjustments. Happy with your service!

IN
Review №22

Well I hope it gets better. Ive been here since my appointment time at 9am. Its now 10:30. Two people have went on since I was guaranteed I was next. Absolutely horrible service.

Br
Review №23

Initially the advertising is both misleading and a misrepresentation. I was not able as stated to get my dentures the same day waited two weeks and continue to return for adjustments. They don’t answer the phone to make an appointment and NEVER answer voicemails.

Bo
Review №24

So I arrived for my dental appointment 15 minutes early this morning, and I waited until 30 minutes past my appointment time, and then went up to front desk to ask why it was taking so long?The woman replied that it was because I was late. When I told her I was 15 minutes early, and it was right there on sign-in sheet, she told me she didnt have to put up with my behavior and that I should leave. I said no, please let me talk to your manager.After 5 minutes the manger came to check in window and asked me what my problem was? When I told her the issue, she responded by saying that they are overbooked and that they are always overbooked, and the doctor is a busy man.I turned around and walked out. Waste of an hour of my time.Will never go here and will recommend the same to all my friends and associates and ask them to spread the word. It is only way to make sure this does not happen to others.

Ra
Review №25

This place is the worst. They NEVER answer the phone. NEVER. Weve been there in the office when there are a million calls coming in. The receptionists just answer and put you on hold and go back to their solitaire games. We spend 45 minutes on hold.The dentures are not great quality and the Dr. cannot wait to pull out your teeth... Last time my husband went in, he waited one hour PAST his appointment time so Dr. Herron and the staff could treat him like a dog. They are horrible.So the last time we tried to call, we had it after about 30 minutes and called another doc. When Affordable Dentures called back and we told them we found someone else, her reply was perfect. good.DONT GO HERE. Im reporting the Dr. to the board.

ch
Review №26

Every one is caring and competent, thanks so much. Christine

Jo
Review №27

Polite and quick service. Made comfortable and process was easy.

Da
Review №28

Everyone was knowledgeable and professional and made my visit very pleasant. I highly recommend this practice.

Em
Review №29

Ive just started my trek with AFD. They are so friendly, understanding and gentle Im glad we picked them for this venture.

La
Review №30

Dr. Is very knowledgeable and personable. Prices are good. Office staff is helpful and pleasant. Hard to get on the phone especially if you are a new patient.

Ma
Review №31

Office staff Very friendly and kind. Quick service. The Dentist and the techs were very knowledgeable and professional. Never tried to sell me anything. Asked me what I wanted. Even made some very wonderful suggestions on which path I should take for my implants and bridges. I will be back again. I left with good advice about the future of my teeth. I was ready to go “all in” and the dentist said I had time with my current teeth. I am grateful. Great great company.

je
Review №32

Busy office! but high quality dental work and great staff. Affordable prices, the best in town.

le
Review №33

I would like to take this time to say thank you! to all the staff who worked with me and my father for I know it was a difficult at first! The results at the end wore amazing!Sincerelyleo sedillo

jo
Review №34

Receptionist was greatAttendants were VERY unfriendly!Requirement to just get a wire replaced was ridiculous, made to pay over $100 before even made a determination.Overall cost to repair was as much as remaking a new bridge.For a senior on fixed income I believe this is a scam!!!

ru
Review №35

The staff was very good that part of the visit, my discourage was the time frame it took 3 month, the approval with the insurance info between the two party I had to get involved what the the hold up was, each were waiting on the other for info what was needed that really needs to be looked into bad thanks tho

St
Review №36

I waited an hour for my appointment before asking the CSR how much longer, she responded by saying that I was the next person to be called back. Another 20 mins later I was FINALLY called and put into a room. I sat there for another 25 mins while listening to the dr. explain to another patient that he was ONLY running an hour behind (but that patient had an appt 30 mins after mine). There was no communication that they running behind or why on my part. I never saw the dr before leaving. I told the nurse I was leaving because I’d been waiting 2 hrs for my appt and she simply said “but the dr will see you next” and showed me the exit. I felt like they believe their time was more valuable than mine. Very frustrating.

Rh
Review №37

They are very professional and friendly. They listen to concerns and answered any questions.

Ch
Review №38

I finally found a professional dental facility that is affordable. What a relief!

St
Review №39

Waiting time was kind of ridiculous. Waiting time 90 minutes for a 10 minute procedure.

Pe
Review №40

Well-oiled operation.Easy to find and access.Friendly staff and very personable Dentist (Dr. Herron).Open coordination of benefits coverage, so no surprises.Clean and COVID-compliant safe practices.

Da
Review №41

When I first needed dentures in 2011 Affordable Dentures was my first choice after plenty of research. The staff is friendly, they want you to feel and be better! Once you make that decision, they provide quality products and a great service. I now have my second set and they are so great, fit well and most people don’t know I wear a full set and I’m not going to tell them otherwise. Thanks to Dr. Herron and all the staff at Affordable Dentures.

Mi
Review №42

Great service and talent, my dentures repair is perfect,

Vi
Review №43

Very busy office. Had to go in because I wasnt getting a response from my phone message. But once I got in, it was terrific. The front office staff is very cheery and kind. Will be sending my husband there.

Co
Review №44

I believe that they are out just to make a book I believe that the girls that work there seems that they are the boss and have no compassion towards the clients theyre pushy theyre rude and theyre very very discouraging

Pa
Review №45

I would recommend this place to anybody

Su
Review №46

My broken denture was repaired in record time. Kim was very easy to work with. The staff was pleasant and efficient. My thanks to all who facilitated the repair and return of my denture.

Ph
Review №47

Everyone who works there does their best to do a marvelous job, make you comfortable and informed. Since re opening after the world wide shut down from the Covid, Ive noticed some very rude and impatient patients. To them I say; reflect on the blessing that they were able to reopen and they dont have to worry about finding another dental office that will give the same concerned care and quality fit that Affordable works so hard to deliver.I know Im grateful, even if it does take a little longer.Thank you all at Affordable Dentures for also keeping us and yourselves safe!

A
Review №48

Very courteous and receptive to my needs , Doctor Herron was more concerned with saving the actual teeth that I have opposed to having them all pulled and going with SNAP style dentures and willing to take the time to save the teeth I have.

Li
Review №49

The staff and team made me feel so comfortable ❤️I was so nervous and I had going to the dentists lolThe Whole process was smooth Im honestly so happy I came here after years of neglect now I feel like a brand new women! Thank you so much guys 😀

Ge
Review №50

I had a appointment at nine oclock got in the back at ten thirty seven someone at eleven oclock. You tell me how my visit was.

Ju
Review №51

Had a very traumatic experience with a Dental facility here in Santa Fe so I jumped on the highway to affordable dentures.The difference was immediate friendly staff Covid 19 practices in place clean comfortable.The owner/ dentists bedside manner was a breath of fresh air Veterans admirable.All expenses are explained fully understanding all have budgets very compassionate non judgemental friendly .Go tomarrow for my finished products!! Excited! Highly recommended this facility for your oral needs! Stay Well Stay Safe Stay Strong Stay New Mexico True!!!

Ke
Review №52

I’d sum up my experience at Affordable Dentures and Implants in one word:TRAUMA. Dr Bo removed 17 of my teeth, and placed an immediate denture that didn’t allow for me to close my lips or speak. He blamed this on my being swollen. Fast forward 4 weeks and I’m still not able to use these immediates. I’m on a liquid diet and have had to order teeth from an online lab. These “dentists” do not care about their clients. We are cattle. They want us in and out. They are not troubled with pleasing results or quality of life for their clientele. My family is so upset by my treatment they are considering legal action. Why? Because I’m a human being. I may have had to have my teeth extracted (due to illness and malnutrition) but, I’m a human. This experience is like loosing an appendage only you have zero assistance from a doctor. I was going to purchase implants there, glad I didn’t. They do not take care of you. I’ll travel to another state or out of country for my treatment. These dentists are the worst, and that is saying something. You’re worth more. The reviews on their website are only those that express “good” experiences. My advice: don’t go to this clinic. I overheard the dentist dr H say that the folks in their dental lab should “move on to greener pastures” but he likes to “train” them. Excuse me? Albuquerque has a dental school, why would you train people there?! The result? I paid $700 for immediate dentures that I cannot use because they’re HUGE!!! Cant tell you how much I’ve cried over this. I can’t eat and I’m a social worker, so not eating and not being able to wear my dentures is life changing. I’ve had to adapt and learn to speak without teeth. I’m surviving on my faith in God, and my eagerness to help others. I wish I would have known this place was so horrific.

vi
Review №53

I constantly had toothaches after toothaches. At my wits ends, I decided to research denture places in Albuquerque. I wasnt sure I could afford it. After going to Affordable Dentures and meeting Dr. Herron and staff helped me come to the decision to take the plunge. I dont regret it one bit. Dr. Herron is so Amazing. The price is very affordable. I just wish I would have come sooner.

St
Review №54

The staff were all friendly and made me feel comfortable I had a wonderful experience and now I have teeth WOW!

Sa
Review №55

After having a very bad experience with the last dentist I had given up on dentist! Then I saw this add on internet and was hopeful...pandemic hit and kept me away for nine more months. So I call for nexted availability and low and behold next morning at 8:00am. Honestly this office and all of its staff are AWESOME ,they are very professional and it’s a pleasure to be greeted and treated with such a friendly and welcoming staff! Each one of them are smiling and so very helpful! The best experience with a dentist office ever! I highly recommend Affordable Dentures and pricing is affordable too! Thank you all and I will be back and will highly recommend Affordable Dentures to any one I can! Stay Blessed 🙏🏼💯

Da
Review №56

I have had dentures twice in the past and I have always had issues or they just never fit right. So my expectations were not high going into this. I got fitted and went to pick them up and the DR did not like what he saw so I left without them to be adjusted. 2 weeks later I return and I have absolutely no problem at all. They fit perfectly they look amazing and I would recommend them to anyone. I have read other reviews about it taking awhile and I myself would rather wait a few weeks and them fit right instead of them being rushed and not being 100 percent correct. The staff answered every question I had and I asked alot. Thank you guys for helping me find my smile!!!

co
Review №57

Very caring and safety conscious practice! I would highly recommend Affordable Dentures. Not only did they address every little pain I had getting used to new dentures, but when I recently dropped my partial chipping one tooth it was fixed under warranty at no charge to me. Outstanding even during Covid crisis.

Ka
Review №58

Good experience and happy with everyone

Do
Review №59

Have had a few dentures with them. My last set cost me over $2k. They broke after one month. Repaired and broke again. Very hard to get to speak to anyone, hard get a appointment. Forever to get the final product. Very dissatisfied with the whole operation. Wasnt like that years,ago. Over booked. My last set took 6 months to finally get the dentures. Theres another denture facility on Montgomery. Try them..

Ca
Review №60

Very friendly staff,and Dr. Herron is great!My dentures fit great,and looked like real teeth, I had them for 7 years,and getting a replacement pair finally!Also like how the prices are listed on the website!The only cost not listed is the tax,which can be a little high,so remember this when ordering!

La
Review №61

Amazingly friendly. Knowledgeable and affordable options

Ph
Review №62

Dr Herron and his staff are awesome. The additional safety precautions staff is forced to maintain could strain employees to breaking but....they continue to be professional, amenable and cheerful! Ive been a patient over 3 years and continue to recommend them. Thank you!

Ka
Review №63

I recently had my first visit at Affordable DenturesThey were very professional and had state of the art eqipment.The staff was very warm and attentive.It was a great experience.

Eu
Review №64

Terrible service staff is rude all they want is your money then forget you front desk person is rude

An
Review №65

Excellent service - friendly and caring StaffFive stars 🌟Five hearts 💕

Ma
Review №66

Im still going through the process, but am very happy so far

De
Review №67

Nice staff, usually quick service.

Ly
Review №68

I had a very wonderful experience at Affordable Dentures. All my needs were met in a safe and comfortable way. I had a great experience. HIGHLY RECOMMEND THIS DR.

Va
Review №69

Terrible experience. There was a rather full lobby of elderly people waiting 30+ minutes to be called back. Considering the risk of COVID exposure to this population in particular they should really work to schedule patients more thoughtfully instead of overbooking.After 35 minutes of waiting I decided I was no longer interested in being a patient with this practice.

To
Review №70

Very good very professional..

Te
Review №71

So excited to have the impressions made for my permanent plates. Everyone thru this process has been kind and helpful.

de
Review №72

I have gone here for many years because of the great quality and service.

Je
Review №73

This place is absolutely amazing very friendly and caring staff I will never go any place else the 2 hour drive it worth it

Ja
Review №74

When I think about Affordable Dentures & Implants, first and foremost I think of the staff. Without a doubt the staff are your greatest asset! Everyone was so personable, professional and considerate. The quality of care I’ve received since early 2017 is exemplary. I have and will continue to highly recommend you to all I encounter. Having been referred to you by another happy customer, I will continue to espouse your clinic as the perfect example of quality care and services.

Do
Review №75

Exceptional professionalism. Every procedure was thoroughly explained and performed.

Gr
Review №76

Great place very friendly good Doctors

Da
Review №77

Fantastic employees there. Dr is amazing. If your nervous and feeling unsettled they definitely make you feel comfortable!! I definitely would recommend them to everyone.

Ka
Review №78

The staff were all very nice. They made sure I understood everything that they intend to do and the timeframe that it would be done in. I was very happy with my visit.

Ge
Review №79

Very respectful and polite was a little nervous at first but felt at ease as soon as i was called back they explained everything i asked about and the over all cost was very affordable.

La
Review №80

Thought everyone was very professional, and felt very comfortable.

Ni
Review №81

Everyone was very friendly and helpful.

Ja
Review №82

Very friendly and helpful i have always disliked going to the dentist and everywhere i have been i have felt judged and ashamed and scared and taken advantage of on paying for out of pocket procedures and affordable dentures and implants is THE BEST MOST KIND KNOWLEDGEABLEPLACE I HAVE BEEN TOO I ABSOLUTELY LOVE THIS PLACE!!

Je
Review №83

Had a wonderful experience

Vi
Review №84

Good people. Seem very professional.

Ri
Review №85

We have always received excellent sevice and care from Affordable Dentures & Implants in ABQ. They work with us to ensure our needs are met. We are loyal customers.

Em
Review №86

The Dr and staff are wonderful. They have alot of compassion and great professional skills. I would highly recommend them for your dental needs. Great job !

Je
Review №87

I had a professional and pleasant appointment. Everyone was kind.

Pe
Review №88

The staff and Dr. Heron are very knowledgeable, have compassion and are very professional at what they do. I needed some dentures and had the rest of my remaining teeth extracted. Dr Heron did a quick and thorough job. I am now ready for my final set of ultimate dentures and I’m feeling that they’re going to do right by me.I would recommend Affordable Dentures to anyone that is seeking this type of service.

Be
Review №89

Great job, friendly people, quick service. If you want 1 day service make appointment at local office, not 800 number. This is my second time to use them and Ive been satisfied both times. The Albuquerque office has a very nice dentist in charge. I would recommend it to anyone.

do
Review №90

Everyone was professional and nice. I felt like they all knew what they were doing. The dentist was really knowledgeable and gave me options. I would recommend this place to anyone.

Da
Review №91

Wonderful staff,Dentist are great,always knew what was going on, what needed to be done.

Ra
Review №92

Very friendly staff and service. 🙂

Pa
Review №93

A tooth came out. I called and dropped dentures off at ten am and picked them up at four pm with no charge.

Ka
Review №94

Dont go to them if you expect to be respected. They dont. All they want is your money

Ri
Review №95

Very satisfied. The employees were professional , made me feel comfortable and relaxed. From what Ive experienced so far I feel like I have received excellent service at a affordable price. I would highly recommend Affordable Dentures.Five out Five Stars

Ka
Review №96

Don’t need to elaborate and get worked up. Been waiting for my denture for 5 months now. Process of reaching them and scheduling has been terrible. Only 1100 for denture fitting appointment? Absolutely no concern showed by the receptionist. Calls go to Texas, calls once and doesn’t call back. What if the patient is elderly or the patient missed a call/voicemail? At least call back once more.

Li
Review №97

Dr. Heron is great and did an a great job of keeping my nervous husband calm during extractions but that is the only good thing I can say. The customer service is beyond terrible. When you call the office, you are put on hold for a minimum of 15 minutes or more only to talk with an answering service because they do not answer the phones in the office. We have left several messages to speak with someone in the office because his temporary plate was very thin and broke back in March He has not been able to eat hardly anything. I understand with the COVID and closures they are incredibly busy. However, I believebroken plates should be an emergency status and the staff should at the least make time to return a message. When we called the service they made us their first available appointment for the end of June. They explained that only the dr. can fit us in for emergencies and the staff would call in a day or two to talk to us and change our appointment. Here we are several messages and weeks later still with a broken plate, no returned phone call or appointment I would not recommend Affordable Dentures to anyone. Their prices are competitive with other offices and not worth the hassle and complications you have to suffer through.

Ga
Review №98

I will never come here again. I purchased premium full dentures, but my lowers were not premium quality, more like economy. I told them I thought the gum part was to thin, but they just ignored that. The lowers kept breaking and every time they fixed them, they said if it happens again, we will see what the options are. They almost always broke when this office was closed for a week. This was the case when they broke a fourth time. Luckily they have competition now, and I found a GREAT dentist who also has the on site lab. He repaired my lowers and did a reline to get them up to premium quality. They have never fit better and are very strong now. He only charged me $100 to fix them and reline them, A LOT less than it would have cost me here. They should be ashamed for ripping people off. They better change their ways or their competition will cost them in the end.

C
Review №99

Worst customer service. Had a hard time getting through by phone in the beginning (before Covid). My mom waited for nearly an hour after her appointment time and they couldn’t check on her see if she needed help filling out paperwork. She’s been suffering with pain for months now because this facility closed and never called to check on her. There are a few nice people but the rest aren’t. The price is affordable but not sure what quality Of product she’s going to end up with. Now here for her 2nd appointment since getting her teeth pulled in March and still waiting. It’s now 16 minutes and counting passed her appointment....

Ja
Review №100

Whoever Dominique is that answers the phone, is not very customer friendly. You should probably find someone else to speak on your behalf. As someone in the customer service industry, I can tell you that I will never conduct business at this location with that attitude from her.

Information
6 Photos
100 Comments
4.1 Rating
  • Address:4821 Alexander Blvd NE, Albuquerque, NM 87107, United States
  • Site:http://www.affordabledentures.com/office/albuquerque
  • Phone:+1 505-312-9925
Categories
  • Dentist
  • Denture care center
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30am–4:30pm
  • Thursday:7:30am–4:30pm
  • Friday:7:30am–4:30pm
  • Saturday:7:30am–4:30pm
  • Sunday:7:30am–4:30pm
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