Without question this is by far the worst office that I consistently have had to deal with. It is a nightmare trying to get prescriptions refilled and the staff is completely rude and uncaring. Every refill is a different nightmare and a different set of hoops to jump through. I’ve been without my necessary medication for weeks now and they will not even refill it because of the mistakes they made by not pulling the right blood test when they sent me to get blood drawn last week last week. The prescription was due the week before that but they couldn’t be bothered to return our calls until last week and then insist on these tests which I’m fine with but now I can’t even go back until next week to take new tests. So it will be essentially a month without my necessary medicine that I’ve had to take for the past 10 years since my battle with cancer. Rude and uncaring is an understatement. Sarah was particularly uncaring. From my brief interaction with this, Sara has no business being in the service side of the business.

The office is horrible. The staff is rude, unprofessional and incompetent. Prescriptions are rarely filled on time, and often require multiple phone calls. I never receive a call back when they state I will, and always have an excuse to why they didnt. Dr. Welliver seems to be a good physician, but I have only met him once in the years I have been a patient. When it comes to something as important as ones health youd imagine they would take it seriously. I would avoid if at all possible.

I just got off the phone with a staff member at this office. Good lord, she was as abrupt, abrasive, impatient and outright rude as anyone with whom Ive ever dealt at a medical practice! I called this office at the request of another clinic; my husband needs some testing done. This person was so toxic that I told her we would not need anything from this place; we would go elsewhere. I cant speak about the doctor himself - he may be fantastic - well never know because of his staff.

Talking to a doctor about ED is not an easy thing to do. Considering a surgical solution was even more difficult. But five minutes into my first conversation with Dr. Welliver, I was completely at ease discussing this problem that had impacted my life since college, failed to respond to medication, and led me to research inflatable penile implants.Dr. Welliver answered my questions clearly and patiently, set realistic expectations for me about the the procedure and its outcome, and helped me to realize this was the right solution for me. He had plenty of experience and an excellent track record, and he came highly recommended. I trusted him. And considering what I was asking him to do, that trust was very important to me.Five months after surgery, I can say without question that my trust was well placed. The surgery and my recovery both went very smoothly; the results have been nothing short of life-changing. And my positive experience was not limited to Dr. Welliver himself. I was in good hands from start to finish, from scheduling to post-op care. His office staff made the logistics easy to manage — no small feat, considering that I was coming from out of state during the pandemic. The surgical and recovery teams were friendly, professional, and communicative. My pain was well managed, and my recovery time was remarkably short. I am very happy with my decision about the surgery, and with my choice of surgeon.