I had complained about the pharmacy at this location a few weeks back but it turns out the reason the no one was answering the phones was because there was a power outage in the area. I have no complaints at this point. The associates are very helpful and patient over the phone and in person. They are pretty fast, too!

After transferring a prescription to this pharmacy I had to wait two and a half hours for it to get filled. Most consider me a very polite person so I dont understand the rudeness I experienced when I simply asked if my medicine was filled. I will fill the remaining refill here, but will not return to get anything filled here again. Two stars was for the convenience of the Walmart app that I used to check on my prescription to avoid the backlash of asking a pharmacist about it again.

Somtimes the wait is to long even when you call precriptions in way ahead time still not ready.

The wait time for 1 prescriptions is ridiculous. How do u tell a customer their medicine will be ready at 1 pm then have them wait in an extremely long line...i know u cant control that, but still have to turn around and wait an hour or so longer before the medicine is NOT actually filled. The short black girl with the afro or sometimes she have kinky curls is very rude i hate i dont have her name but i will update this with it once i do. She is very unprofessional she rolls her eyes at the customers who ask questions because they are being told their medicine is ready for pick up but its not. She talks about the customers in front of other customers to the other reps working back there and they just giggle. She need some training in customer service cause that aint it. Then its bad enough u already have to wait an extra hour for your medicine that is suppose to be ready but they send you over to consultation before they allow you to get your medicine and the actually pharmacist has to release them to u so its the waiting process all over again. People with peach medicaid who live on the east side of Albany or have no other way to get to another pharmacy on the other side of town have no choice but to use this Walmart. Peach medicaid will only partner with them so that explain the long lines but dont tell customers their medicine will be ready at 1 pm and have them sitting in the store until 3 pm to get medication that should have already been ready.

If I can give them negative, I would. liar, unprofessional, and unorganized pharmacy staff. Save your time and money people!

Great customer service

To slow never call the Doctor for refills that my Mom needs. We call in two to three days ahead. They are not doing there jobs. Changing pharmacist alot.

Super friendly and helpful

Need to be hm on my bed. To slow

Ok

Slow at times ..