When I needed a home health aide for my elderly mother coming home from rehab, Right at Home was the only local health care agency to answer my call and jump right in to help me out. They provided the absolutely perfect aide within just a few days. She proved to be the angel who helped us get through a very difficult period. I cant speak highly enough about Right at Home.

Thank you for the wonderful care and kindness your staff gave to my husband!

I want to thank you and your staff for helping us get through a difficult six months. We managed to keep my dad in his home until he acknowledged that it was no longer possible, a difficult admission for him to make and one Im grateful we didnt have to force him to make. Please pass my familys appreciation on to your staff.

Thank you for the above and beyond care and kindness you showed to my Aunt, Connie. It is a comfort to know that you were there helping her and with support. I wanted you to have something of her to remember her by and to show my appreciation.

This past winter my family found ourselves in need of in home care for my elderly, disabled father. It was an extremely daunting challenge to select the right firm with the right people to make sure Dad got the help that was needed safely and comfortably while maintaining his dignity. It was also important to us to provide our Mother with some respite that was much needed.A phone call to Right At Home provided us with an opportunity to gently put the plan in motion. From the very first conversation with James, we looked forward to a meeting in which we all and got to know him, the goals of their firm and the services that they were able to provide at a frequency that worked for our parents. We met an extremely compassionate person that enabled our parents to accept the changes with grace. James promised to match his caregivers with our family dynamics and assured us that if the fit was not to our liking we could shift. Extremely comforting, although for us it was not needed. The caregivers that he selected were a great fit. They provided us with the care and companionship that was needed for my father and the confidence and compassion that enabled the respite much needed for my mother.It is a very difficult, emotional decision when facing the daunting task of outside care within the home. Right At Home promised to work with us to find the right formula--they did NOT let us down--in fact from our perspective, they under promised and OVER delivered. We were thrilled to have their help, insight, support and care giving. We simply cannot say thank you enough to specifically James, Mahogany and Andrew---additionally to all of the unseen staff that we did not have the pleasure of interacting with. It is with no hesitation that I HIGHLY recommend this firm and their services. We are forever thankful!

We used Right at Home to help to care for my terminally ill mother for several months in 2016. James Davis and his staff consistently went above and beyond in all aspects of the care of my mother and in support of our family. James was always willing to answer questions and address any concerns that we had immediately. When challenges occurred in our care giving experience James Davis personally assisted us with resolving them and insuring that we were happy with the direct care workers that cared for our mother-even covering shifts himself when one of his workers was unable to report. We are very thankful that we chose Right at Home to help us get through this very difficult time.

Heres an idea. Send an aid into the home of a man dying from cancer to look after him while his live in caretaker goes grocery shopping. Then steal $1200 in cash from his pants pocket. Then steal some food. Then when the caretaker comes home immediately declare, I never touched his wallet. I dont touch peoples money. Then after the police arrive have the owner himself come into his home and personally berate him, go through all of his belongings and then cut off services immediately. KARMA is real and it will find you. I hope this business burns in the flames youve fanned.

Our mission at Right at Home of Albany, New York is to improve the quality of life for those we serve. To that mission, we hold our office staff and caregivers to a high level of excellence while providing custom home care services to our valued clients and their families. Before a caregiver is brought onto our team, they must undergo multiple screenings and training, which includes extensive background checks to ensure that they are qualified and more than capable of providing the very best of service to your loved ones. The safety of our clients and our staff is our number one concern.As the co-owners of the Right at Home in Latham, NY, we invite Ms. Granito to contact our office and we will reiterate the process used to ensure our client needs are consistently met including those times when there are allegations of theft. The facts in this circumstance were incorrectly reported to Ms. Granito.Right at Home has been a trusted in-home care provider in the Capital Region area. Our high client and staff satisfaction received through testimonials as well as a third party quality assurance firm assures us that our processes and client care continue to be one of the highest in the region.

They dont practice what they preach.......