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Back In Action Therapy
1011 E 10th St, Alamogordo, NM 88310, United States
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Wa
Review №1

I’ve had two major injuries in my life requiring PT. Thru that I learned about all the useless PT centers and the rare truly skilled therapist. I give Back in Action a zero. I could not recommend they to anyone.

Pa
Review №2

This is the second place in Alamogordo and the 4th place total that I have received PT from and Back in Action Therapy is by far the best! SCOTT is awesome and knows his stuff. He has quickly zeroed in on the specific type of exercises I needed and it has worked well for me. The whole staff here is wonderful and professional. Would recommend to anyone needing PT.

Su
Review №3

I had Scott and he was amazing at his job and he was very kind and helpful and was very fun to talk to. It is a great place to go😊

Za
Review №4

Back in Action Therapy is EASILY the best clinic in town, if not the entire state. I have spent time in a lot of clinics and this is the best one I have been in. Everyone in the clinic is friendly. They have a great environment and they really care about you as a patient. They provide a lot of hands on therapy and prescribe effective home exercises! Thanks Back in Action!

By
Review №5

I am very impressed with the entire staff. The front office was able to quickly get me scheduled for PT following a total knee replacement. And they went the extra mile to work around my busy schedule. Just as importantly, my therapist tailored a plan to meet my timeline and helped me every step of the way to meet my goals. In a word, my therapist was amazing. She pushed me very day to improve and she and the entire Back in Action team clearly demonstrated the motto on a poster that is displayed in their facility, Physical Therapy, The Science of Healing, and the Art of Caring.

As
Review №6

Great experience! Small office with very knowledgeable staff. I saw Rachel and she was amazing! My shoulder pain is completely gone with her help and guidance. Scheduling appointments was very easy and rescheduling (which I did often due to my crazy work schedule) was a breeze! I Highly recommend Back in Action!

Tr
Review №7

Welcoming and helpful staff. Went to set up physical therapy two weeks prior to my surgery. Front office staff answered my questions and set up scheduled times for me to begin therapy upon my discharge from the hospital. Today I am 7 weeks post surgery and feeling terrific. I am ready to undergo a second surgery in June thanks to my amazing therapist Miss Nellie. Words can’t express my gratitude for the medical care I received at Back in Action Therapy. Highly recommend this place for your physical therapy needs.

De
Review №8

Such an amazing experience! The whole staff is friendly and very helpful. I had Nellie (sorry if i didn’t spell that right), she was so knowledgeable on what was going on with my knee and helped me so much. I came in not knowing what was wrong with my knee and am now leaving with zero pain and many ways to prevent future pain. I would 100% recommended BIA!

Jo
Review №9

The staff at back in action are very friendly and knowledgeable. Was treated with respect and I am very pleased in the treatment I received. Had a very quick and helpful recovery.Thanks to all. Almost forgot the give a special thanks to Dan for pushing me like I needed for a speedy recovery.

Je
Review №10

Had an awesome experience here. Was in the area on vacation for a few weeks and they were very accommodating to that. Sessions were terrific and very happy with the progress we made. Staff is very friendly as well!

J
Review №11

Ignore the location and the look of the place from the outside. Once you are there and inside, youll find they are a well-equipped modern physical therapy practice. I did 12 therapy sessions with Rachel and her PT student intern, Christian, and was completely comfortable with their therapy plan and their ability to guide me through it. Their billing practices could use a little better transparency during a new patients initial intake appointment. At no point during my first visit did anybody sit me down and tell me that each of my twice-a-week sessions would result in a $31 co-pay, so I was on the hook for a total of $372 to complete the entire 12 visits authorized by my insurance company. Its not that I dont have the money, but I think that is important disclosure information they should carefully explain to all new patients so there are no financial surprises towards the end of the patients therapy plan. If I ever need physical therapy again, I would certainly return to Back In Action for their help. My concern is not with their clinical skills, but with that one specific business practice.

Na
Review №12

Been doing therapy for a while on different things. My therapist is so awesome. She makes the visit fun and you want to come back. Everyone there is caring and understanding about your needs or wants. Great Staff!!

Sc
Review №13

My experience with Back In Action Therapy was very enjoyable and the entire staff is very friendly, professional and caring. I highly recommend BIA Therapy for any and all of your physical rehabilitation issues. Thank you for making my therapy sessions delightful and Nellie my Physical Therapist is very encouraging and helpful and now I am back on my feet again:-)

Lo
Review №14

Professional and Personable - Rachel was my therapist. She is very knowledgeable and made sure that I was well taken care of. She listened to my concerns as well as reviewing the doctors orders and diversified my exercises to maximize my recovery efforts. I highly recommend Back in Action Therapy.

Li
Review №15

Dan Hoyt is a very professional, all around great guy. He runs a great company that focuses on the clients, not the money. My back and neck feel so much better from going to his business. Definitely the place to go if you are injured.

Wi
Review №16

Having had back problems for decades -- and two rounds of major back surgery -- I have had a lot of experience with physical therapists over the years. The staff at Back in Action are on top of their games, particularly Matt Hoyt, who I am working with. Matts ability to analyze the complex causes of musculoskeletal pain and apply the appropriate stretches, manipulation and exercises to get at the root of the pain is amazing -- the best I have seen. In addition to the outstanding therapy, the rest of the staff is friendly, competent and welcoming, and the business operates like a Swiss watch. I am really impressed and would recommend Back In Action to anyone serious about getting better.

Es
Review №17

After I had a car accident and needed physical therapy for my injured back and neck I had a fantastic therapist at Back in action in Alamogordo. All appointments were conveniently scheduled after my work hours and they took care of billing. This is a great place for any kind of physical therapy! My special thanks go to Marinelli Rivera who was not only a fantastic massage and physical therapist but also went above and beyond in helping me getting approval from my health insurance carrier for a much needed procedure.

Se
Review №18

Hello! I went to Back In Action for my initial evaluation around the middle of Jan, for my wrists and from the moment I walked in till my discharge, everyone was phenomenal. Scott, my therapist, took the time to ask me a lot of questions and know my injury before just throwing me in all sorts of exercises. They also had no problem at all that I always had to bring my 5 month old daughter along with me. His team was very thorough and always very pleasant. Their services and exercises got me back to no pain within 3 weeks. So if you’re looking for a comfortable and efficent place for therapy, I highly recommend back to action.

No
Review №19

I love the environment of Back In Action Therapy. They give you all the tools & knowledge you need for a healthy & speedy recovery. I couldnt have asked for any better service! Thanks Matt, for getting me back to softball!

Ch
Review №20

I would like to give back in Action five stars Plus I always got a good treatment good attention everybody said hi its a place to go. Everyone at back in Action is friendly willing to help all you have to do is ask and its a high quality business atmosphere but friendly I recommend this to anybody that needs any kind of physical therapy.

MA
Review №21

This is the second time I have been to Back in Action for Physical Therapy. Both times it was a positive experience, from setting up the first appointment, on the phone, to the last appointment. Any question was taken as an opportunity to further understanding of business procedures or therapy application.Patty was the first therapist that worked with me, years ago. Rachell is the one that has taken care of me this time. Two different conditions, two different therapists, same attentive, successful, service (I mention both because I was unaware of the on-line provision when Patty was my therapist)!If I should need Physical Therapy in the future, my first choice will always be Back in Action.

RB
Review №22

A Great place to heal! It is always nice to be greeted with a smile. That smile not only makes you heal great but feel great. My therapy was with Rachel, and Katie assisting. My life is much brighter not only from knowing them, but learning from Rachel how to deal with my pain.

Ar
Review №23

Back in action is a great place. The entire staff is friendly and welcoming. Dan is a great therapist and his tech is great help too! Rena and other front office staff are very friendly greet you every time you come in and when you leave. Thank you Back in Action for getting me going again!

Ja
Review №24

My experience with back In action has and always will be great. Dan and his staff are always ready and dedicated to a full and fast recovery. Matt has been the best at getting me back to where I want and need to be. You will be in great hands for all your recovery and therapy needs.

De
Review №25

Back in Action has been my go-to destination for PT for many years, and I have never been disappointed in any of the therapists or staff members. All are competent and conscientious, none more than Rachel Haverporth, who recently helped me get through treatment for an excruciating neck problem. Initially, she wanted to use a methodology that didnt work well for me, and when I told her, she instantly changed her treatment plan, and I am leaving Back in Action feeling exponentially better than when I arrived. These people are wonderful!

Jo
Review №26

This my first experience with physical therapy, the orthopedics set me up with Back in Action because it was the only place in town that accepted my insurance (United Healthcare).So far it has been great, all the staff is very friendly and helpful. I havent had any problems with scheduling or anything. Recovery in my wrist has been good so far. I would definitely recommend Back in Action with any physical therapy needs.

Al
Review №27

The staff at back in Action are always extremely professional, caring, and courteous! I have been to see them twice for my knee and each time I leave I feel cared about and valued as a patient.Scott is very kind and encouraging, and gave me tools to use in my daily life! I will for sure be going back to them in the future!

Je
Review №28

I was greatly helped by Dr. Matt Hoyt. He was thorough in his primary and weekly progress evaluations. Clear in instruction, explanation of what the goals would be from week to week, as well as what the process would be in achieving those goals. Dr. Hoyt and the entire staff were friendly, patient and accommodating. This is the second time that I have used Back In Action Therapy and would not go anywhere else.

Be
Review №29

They have been my physical therapist for both knees and shoulder. They are very caring, friendly, treat you like family, personable, they are veryknowledgeable on all aspects. I always recommend them if I know someone is going to need p.t. as they are the best!

Bo
Review №30

Once again I was extremely pleased with the attention I was given and the physical progress I made from doing the assigned exercises. Rachel was very knowledgeable and professional. I would recommend Back in Action for any physical therapy needed.

Su
Review №31

They are fantastic, every time I come in I think I have an injury that wont ever heal; but every time they preform miracles and I leave feeling better than ever. The staff is awesome, they are very caring and kind. This is the ONLY place I will come for physical therapy, they are that good!

Ju
Review №32

I had the best experience while receiving therapy following shoulder surgery. It is always one on one. The staff is great!! I am extremely happy with my recovery!!

Je
Review №33

I was so nervous about doing physical therapy since Ive never done it before. The staff was so warming and welcoming. My therapist, Nelly, was absolutely amazing. She listened and addressed ALL my concerns. I know Ill be going back in the future if I need it again.

Jo
Review №34

This was my first experience with physical therapy. I was thoroughly amazed at how much good it does in getting you healed. Dan and the staff there are very good at what they do and very friendly and helpful. I plan to use them again if I should need physical therapy again.

Je
Review №35

Rachel my Therapist was awesome! She Spent time explaining to me the reason for each exercise! Every staff member is friendly and they offer you to come in for free to use the equipment!!!! Awesome

Wa
Review №36

Rachel was a wonderful Therapist. She communicated very well and got me back to where I wanted to be on my range of motion. Thanks for all those great therapy sessions.

Li
Review №37

Thank you Back In Action!! After 2 car accidents in a year, I struggled to get back to my normal range of motion and even feel like myself. I am so blessed that after Nelli got me started on the road to healing, Scott and his dry needling was “Just what the doctor ordered!” I feel 100% better 😊. Thanks all!

Ch
Review №38

Back in Action is a great place for therapy will to work around your day. The staffs is always helpful, truly a home town place. Give them a call!! Thanks

Pa
Review №39

As much as I dread going to therapy, my experience with Back in Action was great. My therapist and the staff made my therapy better than I expected. They were kind, helpful and funny. If I need therapy again I would be happy to go back to Back in Action.

Lu
Review №40

I have been going to Back in Action since they started. I am always welcomed back. They provide professional and caring treatment. I also like that the therapy is provided by therapists not PTAs.

Ed
Review №41

Outstanding business, was there for my therapy on my birthday today. The staff sang happy birthday and gave me cookies with a candle. Its good to know they care about your well being as for your physical health. 💓

He
Review №42

Enjoyed the sessions with Dan. He was outstanding and treated me well. Will come back if I have to. Liked being the first person when I got there even a 6:30 in the morning.

St
Review №43

Great results once again. Thanks to all of your awesome staff. If I keep messing myself up Im going to need a repeat customer discount.

Me
Review №44

Back in Action is a great place to go for physical therapy! I was nervous for my treatment and Scott took the time to sit and explain what exactly would happen and even demonstrated on himself. I would definitely recommend Back In Action!

Co
Review №45

Can only say good things about Back in Action. Top of the line staff; always go above and beyond to accommodate. Always there if you need them!

Ju
Review №46

I have been doing my physical therapy here for several years. It an awesome group and very accommodating. I highly recommend Back In Action.

Pa
Review №47

Back in Action provides excellent service. The staff is professional, friendly and caring. Because of their commitment to their patients, my recovery has exceeded my expectations. I highly recommend Back in Action Therapy.

Al
Review №48

Ive been going to back in action for two years great staff great physical therapist and Ill definitely be back but hopefully not too soon lol

Ti
Review №49

I have been going to back in action since 2003. The staff is very friendly and the therapists are great. I recommend back in action to all my friends.

Ma
Review №50

From the first visit on, I have had nothing but great experiences with Back In Action Therapy. My physical therapist, Marinelli (Nelli), was outstanding and very helpful. Plan on returning after shoulder surgery is complete.

Ma
Review №51

Starting with the front desk, Jolene worked hard on my behalf to get my insurance straightened out!Then Rachael, the Physical Therapist was incredible! Ive had so many bad experiences in the past with PT that I was reluctant to try again! But Im glad I tried again at Back in Action! Rachael actually LISTENED to what I told her, and then cheerfully worked with me; not focused on what I cant do, but instead building on what I can do! Developing what muscle I do have left! Rachael has given me rhe precious gift of hope! Thank you!

No
Review №52

Recently, I experienced side effects from a medication I started taking when I was diagnosed with osteoporosis. These resulted in crippling muscle spasms in my right knee which was replaced last fall. My health care provider referred me for dry needling therapy so I returned to my favorite physical therapy providers, Back in Action. My therapist, Scott Nufer, is one of two therapists in Alamogordo who are certified to do this procedure. He did help me enormously, got me back on my feet LITERALLY. I highly recommend the procedure and Scott. I really appreciate the fact that at Back in Action, my therapist gave me his personal attention instead of farming me out to an aide. Thank you, Scott, and the whole staff for your support and encouragement.

Do
Review №53

Dan and the staff at Back In Action Therapy are wonderful!!! They are very personal and helpful! I couldnt imagine going anywhere else. Highly recommend using them!

Vi
Review №54

I had all my therapy there when I broke my ankle. These people are pros at what they do! When I had issues, I could always count on them to be thorough and give me in depth help for everything I needed. Thank you Scott for all your hard work!

Ma
Review №55

Great therapy with Scott the Therapist. Used lots of treatments and a new dry needling. Cured my chronic inside knee injury. Took 20 visits but it was worth it. Thank you, easy scheduling and billing with TRICARE military.

Me
Review №56

I’ve done two rounds of PT with Scott at Back in Action (once for neck pain and once for a back injury). Both rounds were totally successful. I didn’t even hesitate coming back for the second round. And the whole staff is super helpful and kind. Don’t look anywhere else!

Re
Review №57

Nelli is amazing and was very positive in proactive with my therapy! Very encouraging and entertaining! Happy to say that I am pain free!!!

Ba
Review №58

Scott did a great job explaining the mechanics of the IT band problem. Stretches and exercises were tailormade to help my situation. I saw great improvement. Thanks.

Sy
Review №59

I have never had problems after finishing therapy. If I need extra work they invite me to come back and work out with their equipment. This was my 4th time at Back in Action and I would recommend them to anyone who asks me where I go to therapy. Thanks to all my therapists.

Cl
Review №60

Scott was exceptional, and I would give him a 5 star rating. I would recommend him to anyone who would be needing help from your facility

lo
Review №61

Matt has been my therapist twice and is amazing very understanding and helpful and is always able to answer my question and concerns. I highly recomend Matt !

Do
Review №62

I had Dan Hoyt as my physical therapist for my rotator cuff / frozen shoulder. My doctor told me I would have to have surgery but after my therapy I was told I didnt have to! I had one on one therapy every appointment and couldnt be any happier. The staff was very personable, they greated me every time I arrived and when I left. I would highly recommend Back in ACTION Therapy for your therapy needs. Even if your doctor tells you to go somewhere else.

Wy
Review №63

Ive been coming here for three years and its the best for physical therapy in Alamogordo. The staff is incredibly friendly and knowledgeable 😊

Ga
Review №64

I was very satisfied with my experience at back in action therapy. my physical therapist was Rachael and she helped me get back into perfect shape after an injury, I also remember Rena Collins was a very wonderful and nice person every time i came

Je
Review №65

Love this place.... everyone there is friendly, helpful, and fun to be around. Great atmosphere. Ive been going for around 4 months and have had a blast everytime i go. Thanks scott and back in action!

Vi
Review №66

My mom Dolores Guerra is a 86 year old lady and she was losing balance I took her toBack in Action TherapyAnd she is doing great after her therapyScott did a great jobAn making a point in all the workers inBack in Action TherapyThey all a great workersI recommend my self to themSincerelyVictor Guerra

BO
Review №67

I have received therapy for a pinched nerve in my hip from these great therapists.. Previously,.had 2 months of treatments from a Chiropractor with no lasting results...Back in Action pin pointed the problem and have cured the problem and gave me a program of exercise that I can do at home...I would highly recommend them to anyone.

Ma
Review №68

Matt was awesome! Ive been in Physical Therapy a couple of times and this was the most personal attention Ive ever gotten.

Ji
Review №69

Matt Hoyt is the man! He will make you strong with all the compassion and knowledge of a great caregiver. The entire staff makes you fell like you are home.

Ja
Review №70

Back in Action is a totally awesome crew very professional very polite they really know what theyre doing and I wouldnt go anywhere else I would recommend him to anybody that needs physical therapy

Ma
Review №71

Fantastic every little thing they tell you do does really work just try it really like back in action yeah good job

Si
Review №72

Nice facility. Friendly people. Next time you need a tune up this is the right place. My physical therapist was professional and friendly.

Ro
Review №73

They are very knowledgeable and they have helped me get me moving again thank you guys and ladies at back in action therapy.

Ka
Review №74

Attended physical therapy with Scott after my car accident. My care was excellent. I would recommend.

De
Review №75

Ive had lower back issues for years. It was to the point that I had to put on a back brace just to do minor yard work. Finally, I pulled my piraformis muscle which in turn squeezed my sciatic nerve, causing extreme pain and significant mobility issues. Got my doctor to give me a referral for physical therapy. He recommended Back in Action.I was authorized 16 visits by my insurance, but only went to 8 because we fixed me that fast. My piraformis healed up very quickly, but with the help of Matt at Back in Action, my lower back feels better than it did in my thirties (Im in my sixties). Now I only need my back brace for heavy lifting. Physical therapy wont work if you dont do the work that you need to do at home.

Da
Review №76

Just had my last physical therapy session today with Matt. I was highly impressed with my entire experience. Thank you Team Back in Action!

Mi
Review №77

Always a pleasant session.Rachael and assistants are very attentive and professional.The office staff is very friendly and helpful.5 stars for everyone !!! Thank you for everything.

Ro
Review №78

I had a good time at back in action the Service Was awesome, Dan my therapist was grat every time I came in I walk out better then I was also at the front every onewas very nice first time experience with pt an it was great.

Al
Review №79

The therapy was outstanding i would never thought that therapy would cure my dizzyness. after the first session i felt 90% better my dizzyness was under control and i could function again, the following treatments eliminated the problem completely. Rachel was excellent in applying the treatments and explaining the process and the exercises I cant praise the staff enough and praise their knowledge in healing thru therapy

ja
Review №80

I WENT to this location because Idf heard through a couple local conversations among the more breakable of Alamo (Sp. cottonwood tree)s population. And they were on the money. The PT I was graced enough to meet there had a spiritually interesting and strong vibRATION on sight. Then in PRACTICE I immediately saw that two or three minutes of what this young lady can SHOW you as WELL as explain to you are worth 100 minutes with anyone less knowledgable. She goes to work with efficient immediacy and should NEVER have to waste her time on any patient not willing to work with what she gives them Rachaels last Britannic name is far too rare for me to attempt recall yet. Based upon her dedication to spend SERIOUS and PERCEPTIVE time equally with all her patients, she is a gem that MUST by logic have a suitable and intelligentsetting among the very dedicated manager and expert small staff.

Di
Review №81

This review is written on behalf of Naomi...has been going for treatment on and off for past 12 years. Really likes the personal touch and tlc.

Ch
Review №82

U all @ back in action have no idea how grateful i am & appreciate all ur help u all gave me that i needed 2 recover. Thank u so very much. The whole team here @ back in action r AWSOME!. THANK U SO VERY MUCH & GOD BLESS ALL OF. U. Thanks Dan 4 all ur help. Minus ur bike. Lol. Jk.

Fe
Review №83

I would recommend Back in Action to anyone in pain! Matt has helped me immensely get back to doing basic things without pain! Thank you!

Sh
Review №84

I like going to back in action therapy it gave me more convenient on meeting pplz, to there was 2 ladies that I talk to one is Nelly and I totally forgot da other lady but I gave them props for helping me on getting my leg better oh ya even my 🐕 kini he just admired pplz even though he was skeptical but kini got ova it the next visit he was greetings the other pplz but he always came back into the room I was in n thats wat the pplz like about that I was sad valentine day was our last time but its all good n we just wanted to say much love and alohaSheila n Kini

Bo
Review №85

Dan and the staff are amazing! Unfortunately, we have had some injuries in the family. Thanks to Dan, we are Back in Action!!

sh
Review №86

They are awesome people they get you back on track as quick as they can

As
Review №87

Thank you scott for all ur help.. :) before I started therapy I had a hard time getting dressed and even walking around.. I had pain in my lower back it was a nightmare.. a little over a month later Im back to normal

Ch
Review №88

All I can say is awesome! Great staff!

Oc
Review №89

Staff and therapist Matt is very helpful. I look forward to it every day.

Ch
Review №90

The staff are friendly and considerate of the issues I was having. By the end of my therapy my pain was almost gone and had full range of motion again.

Be
Review №91

Very nice best physical therapy I have ever been to

tr
Review №92

I have been to 2 other therapists and Matt at Back in Action has been the best for me. Thanks Matt!

Ja
Review №93

Very professional, and my physical therapist did such a good job that no surgery. Thank you all, especially Rachel.

Ch
Review №94

They were awsome!!

Ch
Review №95

Could not be where I am now without Matts help

Information
6 Photos
95 Comments
4.9 Rating
  • Address:1011 E 10th St, Alamogordo, NM 88310, United States
  • Site:https://www.backinactiontherapy.com/
  • Phone:+1 575-439-9878
Categories
  • Occupational therapist
  • Physical therapy clinic
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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