I had to get my DOT physical done, walked in and was told there was a 4 hour wait. I wasnt even there 2 hours; 12 people in front of me. Amazing service, kind workers, intelligent physician. I cant believe how fast yet thorough they were. Absolutely amazing!

Ive been to Concentra numerous times over the years, and I always receive great medical care. The entire staff there really do a really good job.😊

Be prepared to wait for a very long time. Even for a simple drug screen the wait is usually over an hour.

Very friendly staff.. in and out.. easy instructions.. results for drug test if your clean instant.. I mean it’s a rapid test for a reason.. I asked about results and what the dots meant they were happy to explain. I mean I wasn’t worried. I just was nosey and wanted and to know..

All went smooth. Dr Lauren has a great personality, very down to earth , which is not found in a lot of Dr offices. No problems whatsoever, no negative feed back. The ladies behind the counter were most friendly.

Concentra in Akron, OH has a great staff right now. I have to say that was not always the case. Looks like there were changes in the staff and right now they are doing an excellent job. I was in and out in 20-25 minutes for a random DOT test. I believe Gary was the name of the employee that did the test. Super friendly while getting the job done fast and in a professional manner. Keep it up👍

If you go on Thursday be prepared to wait, only 1 Doc on Thursday, hes a great guy, good doctor, but he is only 1 guy. Gary the gentleman that has administer the breathalyzer, and the drug screen, very professional and his paper work was spot on. I also went through PT there. The facility was clean, and orderly. The therapist was friendly, not too chatty, all about getting me well and back to work. Fix the water fountain (5 stars if the fountain had been working)

Amber is the absolute best. She went far above and beyond to help me get all of the pertinent information to my employer. I am so beyond happy with the way I was treated and the service I received. Thank you for ask that you do Amber. Best... service... EVER

I arrived and was 4th in line when they opened the doors... I was 3rd to turn in my paperwork and they completely skipped over my name and several people went in front of me. I noticed this and said something to them and they played like they didnt know and I ended up waiting for 3.5 hours before I got seen to start my physical. Something needs done with the organization of this place. I missed appointments I had elsewhere. I was furious but had to do it. I hope I never get assigned to this location again because if I ever have the choice, I will never return.

Was fast, polite, and easy to deal with. The only issue I even had was not something directly caused by them.

My experience with Cocentra Urgent Care was outstanding! The young lady (Gabrielle)who took care of me, was very pleasant and knowledgeable. She made me feel comfortable. She deserves a pay raise 👏

The front desk woman, Miranda, is very polite and welcoming. Had me in and out in no time! Thank you to her!

Everyone was polite but it was very annoying that you don’t do appointments for pre employment physicals. Having to drive from Canfield twice because I couldn’t be seen is not fun.

Everyone was very nice, the facility was clean. The wait wasn’t bad for an unexpected walk in.

Staff was super nice, but the wait time was a little ridiculous. I was told a 1 hour wait for a drug screen & physical and instead waited 3.5 hours. My drug test was completed after an hour in the waiting room but they were so backed up I waited another hour in the waiting room before being taken back to an exam room for a physical. There, I waited another hour before being seen. It was a ridiculous amount of time for the 12 people there.

They are extremely friendly, nice, and overall they definitely care about the people they see. I was in and out within an hour, so they are very fast. :) If I ever have to get a drug test for a job again, Ill definitely be going back to Concentra. :)

Very clean. Prompt. Informative. Friendly. Organized. Can’t ask for more

Professional staff. Made me feel comfortable during my entire time at the clinic. Great experience.

In and out great staff. I always have a good experience when I have to come here!

Greeted as soon as I walked in, worker behind counter very friendly. Waiting room chairs spread out to safely allow visitors to have the social distancing. Went for drug screen for work, guy who took urine sample very friendly. Entire process only took 15 minutes. I was very impressed!

They got me in quickly and had some trouble with my paperwork but got it figured out. Everyone was very nice and helpful!

The folks at Concentra were very helpful and beneficial to me. I really appreciate what they did for me as my injured shoulder was as good as new within 2 weeks...and I thought it might take a couple of months based on the initial pain I experienced. Hats off to a great team!

Very clean. Ran superb. Get you in and out as quickly as they can. Very nice staff. The one medical assistant that took care of me did very nice job! I forgot her name ,but she was really good at what she do . She was very professional. Yes I will go back again.

Everyone was great! The woman who took my blood made it painless. They accommodated me while I needed to make a conference call. They were nice and helpful. Great team at this location.

Ashley did an amazing job explaining everything that needed to be done for my DOT exam. I highly recommend her!

Staff was friendly and efficient. Wait time was reasonably short and they accommodated my needs. Had everything extra requested for me. Would go there again in a heartbeat when needed.

GREAT STAFF!! Im a military veteran and I felt more love and support from this crew than I do at the VA. PERIOD! My health, comfort, and well being were a top priority from the moment I walked in. I cant say enough! These are medical professionals who truly care. I only wish i could make them my go to crew. Id trust these people with heart surgery before I would trust the VA with a cold.Follow-up: First treatment didnt work 100%, so they stepped up! Gave me what I needed to feel better. Here I am on Thanksgiving Day comfortable and healthy. Love that the staff was determined to get me well before the holidays. I truly cant say enough.

Very nice atmosphere and energetic workers. There always smiling and answering questions that one might have. This place is convinent to me. Overall awesome

The staff is great and very attentive to your needs and comfort. The doctor is very easy to communicate with and manner is take care of you not your employer. I’m very happy with my care there and comparing with what I got at the emergency care at the Bath emergency department was night and day. I really appreciate their care and trust my recovery to them.

Prompt, professional services with ample parking in a decent location

Very professional staff, didnt treat you like a number but a valued patient also very clean and by the book.

Staff were great. Everyone was courteous and respectful. Check in and wait time was acceptable, not long, and organized. They were out of one of the tests I needed so I had to contact employer then go somewhere else to have completed but overall, service was great.

Even though they were short on staff the day I came in, they were able to schedule me and work with me very swiftly.

Friendly staff and fairly fast service

Friendly staff and fast service. I was in and out

Wait time was a little longer than I expected.Used my entire lunch break waiting in the lobby.Being diabetic I need to be able to eat my lunch, and on this day I was not able to eat. Got the shakes and felt horrible the rest of the day.

Awesome staff fast and friendly!

They were fairly fast and effective, but felt as if they didnt want me to be there.

Friendly and professional staff. Site was clean and well organized. Was in and out very quickly.

Lousy and unprofessional treatment by staff. Apparently this is not an urgent care facility, but simply a place to drop a U/A.

With the exception of the confusion in finding the clinic (your office name is not visible from the street) and not being able to get my physical the day as my drug screen (I was advised it would be a 4 hr wait) The visit was pleasant enough and staff was friendly.

I have to give a star to write a review, I was failed by the Dr. for a physical, for the same work Ive done for over 15 years. Whats gives here? That has to be the worst Concentra Ive ever visited. And right here in my own state. Im shaking my head at that Dr. No stars today...

They did a good job. Quick and easy very friendly. They did everything right.

Very fast, clean and efficient

The people there are very nice,helpful and can answer any question you may have.

Great staff. Very organized

My company uses concentra for their DOT physicals. It was quick, easy, and my vision is 20/13. So, ya know.. I know good service when I see it.

Everyone is extremely nice. I’ve had a good experience with you all. The reason I gave 4 ⭐️ is I had to wait such a long time to see the doctor and after my appointment I had to wait and extra 25 minutes... I just really wanted to leave. Something with my paperwork. I definitely would refer you to a family or friend.

Had to come in to the Urgent Care on Christmas Eve for a work physical. The staff was short handed that day but were still able to accommodate us. Very professional staff and I wish I remembered all their names to individually thank them.

Great job and great staff! I was in Friday morning for a company random drug screen. I left my Leatherman super tool pocket knife in the box you empty your pockets into. I was tired and in a hurry and left it there. By the time I realized it was missing they were closed for the weekend. But when I called Monday they found it and had it for me! Great job it really meant alot to me since my kids got it for me years ago and I use it just about every day! Thanks for all you do!!!

Great Customer Service! Was in and out in a timely manner, it was perfect!

Very professional and helpful. They were able to track down my paperwork and preform tests in a timely manner. Took a little time to figure out were exactly where and how the company,who wanted test, sent request order. But it all worked out

The staff was SUPER friendly and helpful from start to finish. And it is surprisingly much larger than I anticipated. My only complaint was the wait time. Nothing they could help. They were extremely busy. Other than that- 5stars

Every 1 was very thorough. They told us approximately how long the w8 would b & they even offered us water 2 drink. I was very pleased w/my experience.

I had to come here to get a drug test done for my new job. They where very busy. However, the ladys working the front counter, did a wonderful job keeping the pace going. I was there maybe 20 minutes tops. They where very friendly. The gentleman that did my test was awesome. I wish i could remember his name to give him the credit. He was kind of new. He told me he had only been there for 5 months i believe he said. He was very informative of how the test worked. He didnt rush me and even explained everything he was doing step by step. He made the process very comfortable, and he even congratulated me on my new job, and wished me good luck on my first day. This is my second time having a drug test here for employment. The first time was just as great as this one. Thank you to all the workers here. You guys are great and do a wonderful job. Things cant be easy with all thats going on. But you guys are handling it great.

When I arrived I was able to walk up to the counter behind one person. They took care of him then I got right up to the counter. I was handed some papers to fill out. They told me when I had them complete to bring them back up to the counter. When I took them back up it was only a few minutes until the nurse came out and called my name. She took my vitals and asked me questions while filling in information on the computer. I waited a little longer for the doctor to come into the room. He was very nice and quickly completed the exam and filled out my paper work for my employer. Everyone was very nice, it was clean and they took all the precautions for the Covid-19. I would definitely go back there again.

Turned me away for COVID symptoms. My symptoms had nothing to do with covid. No symptoms remotely similar. They wouldnt let me explain and turned me away.

It was fast and the staff were on point setting up and getting you out of there not as a number but as a persion who has other things to do besides sit there and wait to use the bathroom..

Had pre-employment drug screen. Staff were helpful and very polite and courteous. Had to return for a second test as the first test completed was not the correct test. Needed to be 12 panel not a 10 panel

I would have given a 5-star rating but I had to sit in a room over an hour waiting to be seen by a doctor. The doctor and all the staff were very friendly and helpful. But for some reason there was only one doctor working that day and he had to treat all the patiences by himself.

This is a great place to get quick and inexpensive sports physicals. The staff is awesome and the facility is clean. We were super impressed.

I was so impressed by the staff at this clinic. They were courteous on the phone, especially when addressing social distancing concerns. Chairs in the lobby were spaced at least 6 ft apart and they were limiting people in the waiting area to no more than 10. The nurse (Gary) that conducted my test was courteous and kept me informed of every step in the process.

Typical occupational clinic, friendly staff but a bit long time getting through the medical assessment process.

Always fast , Always friendly and the Staff Always Beautiful!!!!And there Profesional too.

In and out the staff was very nice .

Very straightforward, friendly and professional. Minimal wait time.

It was a really crowded waiting room that Friday afternoon, but the staff was efficient and friendly, and they got us all through the tests and procedures.

The ladies at the front desk are super efficient. They were super busy and still got everyone taken care of quickly & were friendly and helpful.

The Dr in your Akron office is well above average.

Great place with friendly and helpful staff. Doing a great job social distancing and adhering to COVID guidelines.

Kathy was so good at making me relax she is a great nurse Rachel got everything line up to go smoothly thanks to hole staff

Worst service I have ever had at a walk in clinic. Got here at 10:20am and it is now 12:20pm I am still here and yet to have seen anyone! All I need is a physical and I have been waiting for 2 hours! Never have I ever waited 2 hours at a walk in clinic to get a physical!

The staff was friendly! I was in and out really quick. The facility was clean.

Wonderful care by PA Ms Benson

Great experience, they opened few mins early, process customers very quickly and very friendly...highly recommend!

Kind staff. Great healthcare professionals. Clean. Overall good experience. Would recommend.

Paul is an expert PT! He is kind and effective with treatment. I have made great strides in recovery under his direction. This has been a very positive experience. I especially appreciate that I have always been attended to promptly with only a few minutes wait in the waiting room. This is a very efficient system!

From the moment I walked in I was greeted with a warm smile and spoken to with pleasure when I went into the back to take my test I was also greeted with a warm smile and a friendly voice everyone there is very friendly everyone speaks to you when they see you even walking through the Halls I had a very great experience and I did share that with the ladies there as I left today to let them know thank you theyre very much appreciate it

Professional staff, clean environment.

Very professional, I was in and out quickly.

The physician was very nice and thorough. The nurse that worked with me did not use the proper technique when handling my urine. She put gloves on and poured my urine in the smaller containers and then couldn’t find something and she opened cabinets and drawers looking for it and then opened the container with the strips (that she dipped in my urine) but with her contaminated gloves, reached in to get a strip and possibly contaminated the other strips in the container as she just handled my urine. She also used a pen after touching my urine. In summary, the container I had to urinate in was wet with my urine in the outside and she contaminated everything around her with my urine.

Quick in and out drug test, friendly staff and service

Ashley was efficient and pleasant.

3.5 hour wait for physical.

Wait time horrible for dot physical. Second time for this doctor takes forever to see you.Office workers and nurse are very nice.

Overall solid experience 👍🏻👍🏻 The Dr could have gotten to me a bit quicker though. Definitely worth 4 stars though 👍🏻👍🏻

Fast service and friendly staff.

Wonderful facility with a great staff! Marla was very professional and understanding 5 star experience!

Everyone was very nice and professional. The doctor was quick but still made me feel as if I was his only patient that day. Overall a great experience.

I use these facilities for pre-employment testing as I do contracts for work. They are always respectful and kind. You might have a wait depending on what you need and the time of day you arrive, but they always let you know the expectations. You get copies of all testing done, so there is no surprise. Also, my company sends paperwork needed for testing, so all I have to do is show up. They are following some strict guidelines for Covid. You MUST wear a mask to use these facilities. My only qualm is that they do not have clean/dirty pen containers. This would be helpful. Just my opinion. I work in Healthcare.

Very nice people

The staff was nice but this place is not good on time your left in a room to be seen 45- an hr Never again

Very happy with my experience at Concentra recently for a preemployment exam/drug screen. Process was fairly quick and transitioned easily from area to area. Each staff member I encountered was knowledgeable and professional, as well as personable.

I have had to use your company a few times for random drug screens for work and for new job opportunities. Each time I have been treated in a fast, polite and professional manner. The wait is very minimal and they do their best to get me and and out with very little time wasted. I really appreciate that.Thanks

Staff was very fast and friendly got in and out with no problem.Thanks

Great past experiences. Recommend highly.

Dr Benson actually seemed care about my health. He took the time to be thorough and reassured me everything would be okay. I feel he went above and beyond.

Theyre safe and move quickly

Only had wait time of a few minutes. All nurses and Dr. Parsons took the time to listen to what I had to say and were so sweet that I felt very comfortable. Dr. Parsons knew what I needed and now Im feeling so much better and regaining strength I didnt Id ever have again. I cant thank them all enough!!

Professional, and speedy service very much covid compliant