My mother-in-law moved to Clarendale Independent Living a week ago.The staff are attentive and friendly. The facilities and apartment are beautiful. There are many meal options and they all have been good!She has a lending library outside her door, and she is considering the many social activities.We see a few smiles now! Living in a good place with caring people is making a difference already.

After 3 weeks of living at Clarendale, my mom seems happier than she has been in a while. Her daily exercise class plus a myriad of activities have kept her busy and engaged. She is also more socially active and making new friends. Kudos to Clarendale for doing it right for our cherished parents.

We just moved my dad into Clarendale of Addison. So far we are very happy with the place. We toured many times until dad finally greed to the move. Each time the place we very clean and everyone so pleasant. We met a few gentlemen on one visit and that was what helped dad make the move. Everyone went out of their way to say hello to him. He was welcomed with a red carpet upon arrival. So far my siblings and I have been very pleased with Clarendale.The place is very clean. The apartments are nice sizes, the amenities are great. With all that are included there we figure dad might actually save some money. Dad is in the food business he said he had the best omelet over the other morning. That says a whole lot right there.He is going to love his Over 55 community apartment He cant say senior living, the man is 84.

This Community is by far the best of all the other ones that me and my Family visited. I cannot say enough about the staff, that they are a pleasure to communicate with. Especially Peggy the Move In Coordinator. She made this transition a delightful experience. I would not hesitate to recommend this community to anyone who would like to feel confident that their loved ones are well taken care of.

Naturally, when it comes to a loved one, it is a very difficult decision to make to have someone other than a family member care for them. Clarendale were wonderful describing their companys mission and goals. Clarendale staff are excellent . The whole staff have been incredibly kind, compassionate and professional. They are understanding of the senior needs and aware of the needs of family. Everyone is happy and welcoming. The office manager always have a smile on her face and shows her love for the seniors. She also show love for the staff.

We loved Clarendale, everything is so clean and well taken care of. The facility is beautiful and the staff and residents are very friendly and welcoming. Making the transition to senior living can be difficult for some seniors, especially if theyve been in their homes for a long time, like my mother who was hesitant to leave her home. Clarendale staff knows this and takes special care to make that transition easier. I would highly recommend it.

The staff is very compassionate about serving and caring for each resident. They are extremely dedicated to ensuring that the residents are well provided for. They spend countless hours of time planning creative activities and fun events to keep the residents happy and well engaged with the staff. I would definitely recommend to a friend or family member. Awesome job Clarendale of Addison.

The staff here at Clarendale is so professional and engaging. My grandparents love it here and their needs are always met. My mind is always at ease knowing that the staff here really care. The office manager goes over and beyond also. Beautiful & well kept property also.

Looking for an Independent Living facility for mom was a bit stressful, but the people at Clarendale of Addison made it so much easier. The staff are so friendly and welcoming, and they know all the residents by name! Each time I went to their beautiful facility I was more sure that we were making the right decision. They even hooked us up with someone who took care of all the packing, moving and unpacking. Mom moved in last month, and she loves it! She’s already made new friends and is getting involved in some of the many activities they have.

We looked into many facilities in the area Clarendale of Addison is by far the nicest & most reasonable. The staff is extremely kind and helpful and the food is very good. The residents are very welcoming and my parents felt right at home. I highly recommend Clarendale of Addison!

My grandma just recently moved in to Clarendale and my family and & I couldn’t be happier with all of the support she’s gotten so far while being there. The community is beautiful & spotless. Eric was so supportive, understanding and patient the whole way through her move. He is soooo kind & genuine! Everyone there is great & I’d absolutely recommend Clarendale of Addison.

Of all the places that I have visited in my experience. * Clarendale is a very welcoming place * for all the people and Recidents who like to go there. I personally recommend them. all the staff are very attentive to you and you feel at home there. when I come of age I would like to be there for the rest of my days. I love this place 😇

Absolutely wonderful facility! From the staff to the quality of living.. Clarendale of Addison is an amazing experience all around. The staff is incredibly humble, empathetic and kind. They go out of their way to ensure residents are happy and have fun! The beautiful and spacious apartments make for convenient living as well. Fantastic place!

Never have I ever seen a facilitys staff so engaged in the promotion of hosting social activities for their residents. Staff dress up to make the events more memorable and exciting. I am a healthcare worker with over 20 years in the profession thats truly impressed by their efforts. Keep doing what your doing Clarendale!

We have had a wonderful experience in working with the staff at Clarendale of Addison. The entire staff are caring and supportive to the residents and their families. After touring the facility I would highly recommend to seniors and their family members.

Thank you for sending us the memory care calendar. Love the structure and the variety of activities. Heartfelt connection seems to focus on the residents cognitive, physical and social well being.

This is an amazing place! Residents and staff members make it truly special. Warm and friendly environment, great activities, and excellent care!

I have visited Clarendale while doing senior transitioning with “Kastle keeper” many times , moving residents into their new homes. All of my experiences there have been exemplary. The staff has been so welcoming and accommodating. Maintenance is always willing and able to assist, Ron and Mike are exceptional at maintaining the units and have been on point every time, a pleasure to work with. I highly recommend clarendale! While I am actively working to figure out how to retire there myself!

The team at Clarendale was absolutely wonderful helping my Aunt relocate to assisted living a couple weeks ago. The comfort of having a loved one in this community around so many dedicated senior professionals is priceless.

My siblings and I could not have chosen a better place for our mom. The staff is absolutely incredible: warm, caring and truly go out of their way to make the residents feel welcome and AT HOME. They have made our moms transition go so incredibly smoothly, especially important during COVID times when we arent able to visit. We are so, so grateful to this team of loving professionals. Oh, and the facility is beautiful and reports are the food is great!

A friend of mine just moved her mother (who is like a second mother to me) in and keeps talking about Clarendale. Everyone there made the move-in so easy. They help her mother face-time so they can talk. She loves the food and the care staff is so nice. I had to post this because my friend finds fault with everyone and everything and she talks so highly of this place. I cant wait to visit when we are able!

Continually impressed by the caring and dedicated staff of this newer and beautiful community. Happy and active residents with a wide variety of activities to choose from each day, flexible dining hours with healthy and delicious food, well-maintained grounds and building!

Conveniently located and lovely inside... engaging activities are always going on- all the time at up to welcome people and then keep them smiling through daily planning doesnt go unnoticed- thank you to the team that works so hard to keep your residents happy!

I went there for a tour with my GMA, she loved the place immediately and Im so glad too because that was our 3rd tour lol. The staff was very professional and the atmosphere felt clean. Great Job you guys you saved my gas and my patience 😂

This place would exceed anyone’s expectations! From the perspective of a service provider (I’m with Kastle Keeper who handles multiple aspects of senior transitioning ) I find Clarendale to be a shining example of what a senior facility can be. The atmosphere can be likened to resort living with all the amenities and services at your fingertip. The staff truly exudes warmth and caring, I would sleep well at night knowing my loved one was in their care. Eric and Peggy are consummate professionals, they’ve made every move in experience as smooth as can be for the seniors that we’ve worked with and have come to know as our own family.

So glad my mom lives in Independent Living at Clarendale. I no longer have to worry about her being alone or not eating right. They are able to socialize in a responsible and safe way and she loves the food. The employees are all kind, caring, and compassionate. It gives me such peace of mind that she is looked after, sees other people, and is safe. Great decision for her to move there!

Amazing place. Residents and staff are very welcoming. Love the variety of food options.Clarendale of Addison is the place to retire.

My husband and I moved into Clarendale one year ago this month We are so happy we made the move. After living in another senior residence for about five years, we are now truly “at home”.The welcoming, friendly environment; amenities; quality of food; activities offered; and the entire staff, headed by the Executive Director, Cynthia, are the reasons we feel “at home” here at Clarendale.

We recently moved my parents into Clarendale of Addison and couldnt be happier with our choice. Eric Hoppenrath answered our countless questions and was so instrumental in making our decision a firm yes to Clarendale. The head of nursing, Will Erasmo, has made my dads transition from a hospital stay to the assisted living community smooth and offered us a great deal of confidence that he is in able hands. Cynthia Miceli is at the helm and always available for my mom and dads , as well as our needs and concerns. This was a huge change for my mom and dad and in the space of a few weeks we are already seeing that the decision was a good one. Five stars, indeed!

I arrived at Clarendale during the pandemic. After touring many senior living facilities, we found Clarendale to be bright, clean, and with a very good staff. My wife and I agree it has the best Executive Director Cynthia, of all the senior housing we visited. We are fortunate to have a Director who demonstrates how much she cares about the residents health, safety, and well-being. If you are looking for a great place to live, come for a visit or tour.

What an amazing place. Not only is the community new and beautiful, the surrounding area has so much to offer. Having multiple levels of care under one roof makes any family situation for a loved one less stressful. The staff is attentive and loving to every resident. The community is extremely clean, very safe yet it feels warm and cozy like home. Love all the extras with the hair salon, exercise room and even a movie theatre & arts and crafts to keep all residents engaged and active. The rooms with the balconies are a huge bonus having plenty of room for an outdoor swing - far larger than most communities and overlooking the park provides a beautiful view. Would HIGHLY recommend Clarendale !

I’ve been meaning to leave a review for a while. What a lovely place! The director, Cynthia (I don’t remember her last name), was delightful. My mother-in-law was impressed with the Covid precautions. It’s real and many elders have underlying conditions so it’s nice to see the virus being taken seriously (masks and people keeping surfaces clean). It’s a challenging time to consider a move to a facility and this one is at the top of our list.

Loved the facility. Thank you, Eric!

I am a local senior living advisor and I cant say enough about the great tour I had with Erika at Clarendale. I look forward to visiting again and sharing the experience with families who are searching for the right community for their loved one.

The Clarendale of Addison is a stunningly beautiful community at an attainable price point. It is sparkling clean and well organized. The staff is friendly and accomodating, and the well being of the residents is always at the heart of what they do. The apartments are modern and sophisticated. I have recommended the Clarendale to many people; once my own parents start to consider adult communities, I will recommend the Clarendale to them, as well!

Why isn’t zero star an option? We moved my cousin in here recently. We feel like it was a bait and switch. They do whatever they can to get you in the door. We were visiting throughout the week and then we came today and were turned away. No one communicated this to us. The young man at the front desk told us that it was in the newsletter. We never received a newsletter and no one informed us of this. If we’ve only been here a week, I can’t imagine what else is going to come. The front desk man made a copy of this “newsletter” and gave it to me and sent me on my way. I understand that there are covid restrictions, but the director should have communicated this to us. They has no issues contacting my family and I DAILY when they wanted our cousin to move in.

I am so touched and really impressed by the Director of Memory Care and some of the residents at Clarendale of Addison. I received 9 beautifully handmade cards for the loss of my sweet little Yorkie, Nikki. I couldn’t believe it when I received these adorable thoughtful cards in the mail from Erin Klco, the Director of Memory Care and some of the residents that live at Clarendale. These cards meant so much to me that Erin and these sweet ladies took the time to hand make the cards, wrote some very kind words and included sweet poems to help cheer me up. They definitely cheered me up and I can’t thank them enough!! What a great place with such wonderful people!!

I have relatives that are residents at Clarendale. The community is lovely and the staff is caring and very obliging. They have taken the stress off of us worrying about the safety and well being of our loved ones. Thank you for all you do and truly making this a home for all of us!

This new facility is absolutely stunning. The rooms overlooking the park have a beautiful view and a perfect walking path so people can get out for some fresh air. The bar on the second floor is a perfect space to meet neighbors and play some pool. Several things to do nearby like movies and golfing, but several activities at Clarendale too. A good variety of restaurants nearby in the community, several even in walking distance!

There is nothing more comforting knowing that my dad is in the ABSOLUTE best hands with Erin Klco and her team in the Memory Care facility at Clarendale of Addison. The staff is very compassionate, attentive and treat him as if he is their own family member. They are very engaging with all the residents providing a very positive and supportive environment for them to thrive. What I love most is that they truly get to know the residents and make the residents experience more personal to their interests . My dad owned a restaurant and Erin and her staff were so creative in keeping him engaged under their supervision in activities such as cooking, baking, etc. that he used to do . He LOVED it!!!The facility is extremely clean, safe, modern yet offers a very cozy, environment that feels like home. I would HIGHLY recommend Clarendale of Addison to anyone seeking transitional care for their loved one.

We have had nothing but a great experience with Clarendale. We have had to make some Room changes For my mom, and they are always accommodating and so easy to work with - they want what’s best for my mom too- they genuinely care!! Friendly staff, great meal options and lots of activities for Seniors.I would highly recommend Clarendale!!

Clarendale of Addison has been a wonderful place for my mom. She is active and doing things like she use to when she was younger. Erin, the Director of Memory Care has been wonderful. Unfortunately because of COVID, I was not able to move my mother into her unit, but I feel that the staff did a very nice job helping with the move under these circumstances. I cannot wait until I am able to enter the community to really get to see all the great things this community has to offer. It has been an unsettling time but Clarendale is doing a fantastic job keeping the residents safe!

We are finally at the point where we are doing a review- judging by the other comments other people are experiencing the same issue as my mother in law. My husband has reached out the the activity director many times, as well as the ex. director with nothing that has changed. I’m assuming another reply to this will be “call mike” as I see this is the response for the other reviews with issues.My mother in law keeps calling my husband because there is nothing to do there, even since before the covid issue. He has been taking her out because we are at a loss. The activity events are more than lacking, they are pretty much non-existent. She called us 3 times yesterday looking for something to do. This shows us there is no accountability or follow through from the higher level corporate management- this is clearly an ongoing issue and we are not the only ones concerned. My mother in law keeps telling my husband she wants to move to the memory section of the building because they are “always doing fun stuff”. We know she does have some memory issues but we don’t think she is at that point yet. We are really hoping for an improvement because we pay a lot of money to have her there.

The day started off great, I had a zoom call with my grandkids today day since we are still on lockdown visitation for Covid-19. Then went I downstairs to the ice cream party. It was chaos as usual in the front area whenever there are any plans, it’s always unorganized and just rushed and thrown together. The lifestyle enrichment lady is always yelling at everyone and very condescending like we are children. It makes the events unenjoyable. She is screaming how she doesn’t care if the food guy gets mad at her because she is giving over size portions of ice cream. That is very tacky for the upscale place this is trying to be.Some things are good here, like the decor and the lady at the front desk named Lyn. She is always friendly and helpful, and not fake like the others in the front office area. I’ve been here for a while now and I’m not very impressed with the change of director to cynthia. She is not genuine at all and very transparent. I don’t have high hopes for this place, but unfortunately I’ll have to stay here for now.

Ever since we moved my cousins mom in it’s been nothing but problems with the food. For as much as she pays to live there the food comes up cold which my cousin has brought to the staffs attention several times. STILL cold and the last week or so it’s been late for every meal. Last week she did not get her breakfast until 11:30. Then lunch at noon? What sense does that make. The director of the building seems to not take action we have noticed in the issues we have had. I’m sorry my cousin and I chose this place, we may be looking to move out soon.

I cant pick just one staff member that went above and beyond. The compassion and communication are amazing! At Clarendale you get the best of both worlds..great care and a beautiful place to call home

My kids have been trying to talk me into moving in to an independent living for a long time now.. I am glad I gave in to at least come in for a tour and see what its all about. After seeing the place and getting to know what they offer, I can say that I look forward to living here. The highlight of my visit was getting to meet their director of nursing - Will. He left me a good impression that he takes good care of not just the residents, but his staff as well.

I have been to Clarendale 5 or 6 times now. It is always clean and well supervised. Ive talked with a few of the residents and have heard nothing but good things about the community. Ive had the pleasure to eat a few meals there and found the food to be good and the staff friendly and accommodate. The apartments are super nice and most have a great view. Shopping is nearby as well as eateries, park district and Entertainment. I would highly recommend a visit.

We moved my Father into Clarendalle senior community about a month ago, we could not be more happy about our decision. He is in Independent Living and he LOVES IT , he has made quite a few friends already, and he is starting to get involved with some of the activities, the staff is second to none,they make you feel so at home. Whenever I stop by they all recognize me and my brother and know us by our first names. This Crazy time and they are doing everything to make sure everyone stays safe, we feel this is the safest place for him to be at. We are so happy that we recommended another relative of ours who is planning on moving in next month. This is our first experience with a senior complex and we are scratching our heads as to why we waited so long. Russ Cascio

They have the best staff! Everyone is so friendly and welcoming. They are very helpful and easy to work with!

Clarendale in Addison is a new classy, new senior facility.... Their dining room and meals are very inviting... Also, the people who run it, and the people that live there are so friendly...they truly feel like your neighbors...And now they are very caring with little gift packages of necessities...which is so thoughtful, for the seniors that cant get out.....Plan a visit when we all can get out again....

I have attended several inservices that Clarendale has offered in the recent past and with doing so I had the opportunity to tour the community. The community is beautiful, very open, and clean! The staff is very friendly, welcoming, and attentive. I really enjoyed touring their memory care unit and seeing how they program tailored to each life. It has been a great pleasure to network with this community and I look forward to continuing to do so.

My Aunt and Uncle (my parents) moved into Clarendale of Addison, assisted living seven months ago and I am thrilled that they are in their care. The nurses sincerely care and are passionate about the service they do for the elderly. They keep me informed at all times, via text or phone and I can honestly sleep at night now knowing that they are safe and cared for 24/7 by a wonderful staff!!!!The facility is new, very clean, and the others who live there are very friendly and inviting. Ive had meals in the dining room with them several times and the food is great.Now that were in the mist of Covid19, they are following through with CDC guidelines and keeping everyone safe and informed. A weekly newsletter is sent out every week to family members with updates, and keeping everyone entertained while staying safe.The staff makes special moments happen by remembering their birthdays, bringing them cake and making it memorable for them and family members.I cant say enough good things about the entire staff and facility.Thank you Clarendale staff for your terrific care and service!Oh, and a special thanks to Will, Lillybeth, Lynn and Ryan. Youre the BEST!!! Thank you. :)

What wonderful staff, from Paula to Ericka, they really bend over backwards to help. They should have been Gymnasts they were so helpful! Even though due to the states policies for state aid, mom was not able to pay out of pocket or private pay, they referred me to someone that could help her with her ability to pay through the state program. Thank you for that and the nice cards through the mail.

CAUTION!! STAY AWAY!! I moved some time ago now and it was one of the worst decisions I have made. Where do I even begin? Everyone seems to be clueless especially the director Cynthia. I’ve have gone to her about issues and NOTHING gets done. She picks and chooses who has to follow the rules. She lets families and people interested in moving in walk all over the building. She seems to have forgotten there is a pandemic going on and does not even care about residents. Her and Paula are all about money. It’s been apparent since I’ve moved in. There is a group working on petitioning her out of the Clarendale. I moved here when Katie ran the building and she was so pleasant. She also resolved issues in a timely matter. My experiences with Cynthia since she arrived almost a year ago have just been unpleasant. I have heard that she gets people to post fake reviews online, which is why I felt the need to post my honest thoughts to warn others. The sales people also harass residents and our families to write good reviews. I am sure this is quite a daunting task as so many people are unhappy. Many of us would like to move out but fear to do so during a pandemic. There are much nicer places locally that we know people live at and are very happy. There are ZERO activities. I have seen the list of activities at other places and the people living are doing lots of things. I really hope this Covid gets better so my friends and I can move out. We are all truly looking forward to this day. We can only hope that maybe Cynthia gets booted out with the petition. It would be nice if corporate management actually did something about her. These issues with her have been going on for far too long and have been unnoticed.

This facility is beautiful. The staff is so nice & they are always engaging the residents & families. They keep my family informed of everything thats going on with my father. It helps my family & me feel good about the decision we made to bring him to Clarendale. I would recommend this facility!

Im an occupational therapist that had the opportunity to work in this facility. The staff here are absolutely wonderful! Its very evident that they really care for their residents. The facility is beautiful, well kept, and has many communal areas for the residents to enjoy.

The community is beautiful and offers so many options for residents to get involved in! The staff is always so helpful and caring! Everyone is very welcoming!! It is always clean and surrounded by beautiful parks, businesses and views of Addison!

After a poor experience in their first independent living community, my in-laws were on the hunt for their “forever home”. After scouring the Western Suburbs for that perfect fit, they landed at Clarendale of Addison. From the moment we walked into this facility we were warmly greeted and met with nothing but patience when asking a variety of questions about life at Clarendale. We signed on the dotted line the next day and planned for an early April 2020 move in. And then, COVID. Transparently, we were panicked. We had already given 60 day move out notice at their current residence, signed a lease with Clarendale and put a deposit down with a moving company. Sensing our worry, Clarendale stepped in and assured us they would be flexible with move in date and, when move in day arrived, they had an organized and, most importantly, SAFE procedure to get my in-laws settled. Since their arrival, Clarendale has been nothing but accommodating - providing breakfast free of charge when under stay at home orders, delivering both lunch and dinner to residents, having a weekly activity in which staff go door to door with a nacho bar, happy hour, sundae bar, hawaiian themed treats, etc, opening the gym for resident use with safety protocols in place...the list goes on and on. The food is INCREDIBLE with a rotating menu of specials and variety of options to choose from; there was an entire week that my mother-in-law lamented over Facetime to us about having to choose between steak and lobster (she couldn’t get both because “the portions are too big”). They have also been incredibly communicative with resident’s families from sharing weekly updates to having an open line of communication with Clarendale’s Executive Director, Cynthia Miceli. Their handling of the pandemic has been extraordinary considering the circumstances; always communicating developments and changes quickly to residents, and being proactive in imposing safety measures, including free weekly testing for all residents. Cynthia has one of the most challenging careers and she is ALWAYS professional in her approach while also empathetic to the unique needs of each family. We appreciate her efforts as well as the efforts of the Clarendale staff. Suffice it to say, my in-laws have found their “forever home”. HIGHLY RECOMMEND, Clarendale of Addison.

From working as a nursing assistant to clinicals, I have never seen anything like Clarendale of Addison. Everything about this place is astounding and I would put my 100% trust in their hands for my loved ones. I really like how the residents are always engaged in the memory care! I would recommend anyone here in a heartbeat!

Was receiving calls and emails nonstop from this place. Decided to come see it in hopes that all would end. First impression was that the sales people were very aggressive. I came for my appointment and while it is a beautiful facility, it felt empty. There was not a patient in sight. No one doing activities or socializing. Major concern as my mother in law loves to interact with others. Staff did not stop to say hi during my appointment either. Maybe once they have more people living there it will be a better facility. At this time I am looking for a more cozy, welcoming and social environment.

I’ve been searching the area helping my friend find a place for her Mom to move as she is out of town currently. I’ve been checking some places and her mother being involved in the activities is important because she is lonely in her home. I asked for a copy of the activity calendar and it looked like a joke compared to the other places- even with the covid limitation. I can’t believe they actually hand this out to people. I don’t think this is the right fit for her.

The team at Clarendale of Addison truly care about their residents - this was exemplified throughout the research / learning phase (exploring options for mom and dad) and, most importantly, in ongoing interactions after the sale. The lines of communication were always clear and prompt and all team members did what they could to streamline the already difficult process of convincing mom and dad that this was the best option for them.As you would expect for a recently opened location, the facility is beautiful, bright, and clean - but it also feels warm and inviting. The existing residents are also very sweet and welcoming - dad warmly recounted a number of examples of kind interactions with others that helped him feel he was becoming a part of a new neighborhood and community.

Clarendale of Addison has been a great experience for my uncle. Everyone has been great very welcoming and really did make his experience easy and they took care of every step. Cynthia Miceli was so helpful and still is with anything my uncle needed and even with this COVID-19 going around she really has been very concerned for the residents and really following guidelines to make sure everyone is safe she really is professional and helpful in any questions the residents or family members have. I highly recommend Clarendale of Addison for anyone looking to put a loved one.Carmela

I have had my Aunt there since late August. She is very happy with the facility. Every member takes great care of my Aunt. Erin in memory care is the BEST!!

Clarendale of Addison is a beautiful facility!! Brand new and clean! The staff was also very friendly and helpful. I would highly recommend this place to anyone looking for senior living. Hands down the nicest place in the area.

I would not recommend this place for memory care and their leadership capabilities are questionable. They do not adhere to the care plans and they do not stimulate the residents.They let another resident verbally abuse and make fun of other residents. The local person running Clarendale has very little customer service skills and I wonder about their compassion. Life Care Services Corporate office in Des Moines Iowa cares more about the resident and understands and has compassion for people. I would rate their corporate office 5 stars.. The facility was clean and the employees were great. It was just not what they painted the picture to be.

The reception had no mask on during a PANDEMIC! This is unacceptable. He did not even show effort to put on a mask until I mentioned it. He also did not speak English which made my experience more challenging. I tried calling and he did not know how to transfer my call. I hope this experience does not continue to someone else.

My Father moved from another assisted living facility to this one. He has been very pleased with the service (and the food!). The staff is warm and welcoming and the activities and amenities are top notch. Thanks to everyone for making his transition to a new location positive!

My family and I are so grateful to have our parents living at such an amazing senior community. The staff is so attentive and have put us at ease with the expert care given to Don & Vivian. Even during these difficult months of covid-19 the residents are are entertained. Thank you COA for your continued care!!

I received a few phone calls and emails from them so I decided to visit. I was disappointed as soon as I walked into the facility. There was no activity going on, the place was so quiet you could hear a pin drop. I wanted to move into a place where it was lively and fun, this is definitely not for me. I looked at the calendar and it was all grocery stores and art. How many times a week do I need to get groceries!! The lady that showed me around didn’t really know what was going on. But when we walked around the staff was very friendly which was nice. Over all just not the facility for me.

I made the decision to move my Father to this facility pre Covid-19 pandemic for the socialization aspect, he needs very minimal assistance, so we decided on the assisted living for his placement, and I am across the country so I can not be there daily for him. We speak a few times a week and even since before the pandemic he has been complaining that there is nothing to do there. No one asked him his interests when he moved in or what he may enjoy doing. Very disappointing.Since the reigns are being loosened now and groups are allowed to congregate he decided to walk to the common area room, he was very upset by the wall hanging, and hearing this so was I. He said there is a picture of a man that appears to have shot himself with the gun beside him on a table! This has resulted in my Father having some PTSD flashbacks from when his friend came to a similar demise years ago. WHY would anyone hang this suicidal photograph in a senior facility common area? Last week I tried calling to speak with the executive director with no return call, not surprised because this is not the first time.The one positive comment my Father did make was that his helper Omer is very friendly and he likes him a lot. Hope the lack of social activity improves or we may be seeking out other options.

It’s a real shame when I went to visit my Dad today- the American Flag is flying at half mast all torn and tattered.If they care for the flag like this I wonder how bad it is inside there since only certain people are allowed in during this lockdown.

The building is a nice new building that is pleasing to the eye which is why I choose to live here. Pretty positive most residents are not happy these days, and not because of the covid either- everyone does what they want because there is no enforcement of masks or social distance here. We even have random people meeting in the dining room from outside frequently.I agree with majority of these reviews on here, the new “Director” is a mess. You can never get an answer out of her to save your life! When she speaks to you her tone very patronizing. I’ve personally been following the covid updates closely- the numbers do not match up with what is being reported. So either the Director Cynthia is lying or the Dupage county is site is lying? Hmmm? We would all appreciate some respect and honesty! Some of our bills have been inaccurate too- don’t even bother trying to get an answer on that! Obviously if multiple people are having the same issues- there is an issue. Instead of random responses with excuses from people that do not know what is really going on how about the problems get fixed instead.

Well, needless to say the covid lockdown has changed things a lot here lately. But overall we have been more disappointed gradually since the new director/dictator Cynthia came to power. This lady is always trying to sneak around or hide in the front office. She lets people freely in and out of the building with NO masks. No respect for us and that we are able to catch the covid easier than most. We get weekly letters which up date us on the situation, but no follow through. Now she wants to reopen things.The actual building is beautiful and has lots of amenities, a gym, aerobic room with chairs, a very nice bar and rec room. But some things have fallen off. The activities were never really good even before the covid, now my friend and I just see them push a cart around all the time like something was just thrown together. The food was delicious in the beginning, went down hill significantly, but has recently gotten better the last month or so, better dessert selection WITH sugar free options finally!We will probably be looking to move out if things continue in this direction. My friend that lives a floor below me told me her daughter put a review and that it did not even get posted. Real honest business practices I see, wonder what else Cynthia is hiding?

Such a beautiful building! Staff are very caring and always attentive!

Staff is caring group that runs a clean, positive environment and facility.

My parents recently moved to independent living Clarendale of Addison after living at a different senior living community. Both my parents an I are completely blown away at the level of service and value that Clarendale provides. Not only were the staff able to coordinate and effectively execute a safe move-in during COVID, they continue to be proactive in addressing the pandemic situation to protect their residents.Additionally, my wife and I have visited and met with representatives from several senior living communities over the past 5 years; once when we initially moved my parents into their original location, and then recently when we had to find a new place for them (settling on Clarendale) due to a deterioration of the conditions at the place they initially moved to. I say this to highlight two particularly standout areas for Clarendale; the staff and the food.When we were evaluating Clarendale, prior to my parents signing, representatives from every department (the Director, dining, maintenance, social, medical, etc.) took the time to have a meeting with my parents and I; this was Clarendales idea, not mine. This is representative of the level of care and investment Clarendale has in the happiness and success of their residents.The second item, and the one my parent still bring up to me daily even after living there for a few months, is the food. Almost all senior living communities include some type of meal plan as part of the rent. The problem with a lot of them is that residents are forced into a fixed dining schedule and/or the food just isnt good.Clarendale offers freestyle dining; their dining room is basically a restaurant with daily specials. During normal times, this means residents have a dining account that replenishes once a month and can go eat whenever they want as long as the dining room is open, with obvious windows and changeovers for breakfast, lunch, and dinner. During COVID, this effectively equates to room service at standard meal times; residents are giving menus to fill out for the next day, and breakfast, lunch, and dinner are delivered on a set schedule.This brings us to the food itself. Clarendale is the only place we evaluated that actually employs an Executive Chef (not a Food Service Manager). The offerings to the residents are diverse, and the food is truly restaurant quality. I know Ive spent a lot of time on this but I cannot stress this enough. So much of the meal plan at my parents old community was wasted; the dining seating process was disorganized and time consuming, and the food was terrible. This resulted in my parents electing to dine elsewhere or, during COVID, get outside food delivered. At Clarendale, they have a generous food allowance they can spend how they wish and they continue to be amazed by the food on a daily basis, even though they moved in months ago; theyve only gotten food from outside a handful of times since moving in and it was because they had a taste for something.While the deterioration of quality of life at their old community was unfortunate and moving, especially during COVID, was a stressful experience, my parents, my wife, and I count our blessings every day that all of that unpleasantness led us to Clarendale. I didnt realize how much my parents previous situation at the old community was troubling me until I noticed how little I worry about them now that they are at Clarendale; we are truly grateful.

Staff are very nice and friendly! Nurses(lilibeth and sam) in ALF go out their way to help.